Stewart Lighting , we brought a light back to the store, because our contractor stated that it did…read morenot work. We paid 475.00 for it. Stewart charged us a $150.00 restocking fee, told us that it worked fine and then sold it to an employee. This is bad business, @150.00 is a lot of money to charge a customer, that returned the light in good faith, because it did not work( but I guess the customer is never right) We paid for the pole attached also, an was given bad advise, because the one we had worked just fine for any light. Shame on you Stewart lighting and Nita for your behavior certaining this return. There was a reason your store was empty of customers. Products Not Eligible for Return: Returns made without a Return Merchandise Authorization (RMA) Products not in resalable condition or products missing the original packaging Any product that has been modified, installed, or used in any way, including cut, clipped or stripped wires Showroom display models, open box, and/or products on clearance Custom or made-to-order products Light bulbs, glass, parts, and shades Products not returned by the original customer with an attempted return by someone else Products not purchased from Stewart Lighting or Stewart Fans No Restocking Fees We do not charge restocking fees if your return meets our required conditions listed above. However, if your product is returned with missing parts and/or packaging or if it appears to have been installed with cut or stripped wires, we reserve the right to either refuse the return or charge you additional fees for damage. We will contact you with our decision and if you do not wish to accept our offer, we can return your product to you, provided that you pay for the shipping. Large orders, including single fixtures over $3,000 and orders totaling over $3,000 with multiple quantities of the same product are subject to a restocking fee.

Great customer service and awesome collection . Very knowledgeable on their productsread more

Kristin was helpful, courteous and had us in and out w a great price. We will be back the next time…read morewe are in the market.

While the prices were great customer service was not. When looking to see when our order would be…read moredelivered I was talked over and pushed around to no answer. The sales associate Kristin called my partner and explained that if I wanted to tell her to ***k herself then she'd let me watch. I am appalled by the way these people allow customers to be spoken to. It's a shame...great business but filthy associates.

I received a glowing ball for Mother's Day , I absolutely love it they picked my favorite colors…read moreand we kept it in the living room and we turn it on every night highly recommend Pappy's glowing balls

Awesome Unique shop! Please stop in !! I purchased a medium sized lantern and it was $30…read more Considering you get the light & electric cord too. Great value! Not bad considering it was so uniquely made, I was so impressed. I loved it. The man inside is great I believe his name is John. (if I'm wrong; he was a tall older man that wore the coolest little glasses) Elton John style. He was the greatest! Awesome customer service, let the kids pick the colors out.I will be back again.The store is also so cute, looks like an old house.

Stopped by here this weekend looking for a new Livingroom fan, chandelier and other lighting…read morefixtures for our home. We were greeted at the door and again later during our tour to see if we had any questions. These places all seem to have the same things to offer and the prices are a bit high. We only found one item we really liked; however, it would not go with the motif of our home.

Got impossible to find bulbs for my wife's chandelier. Confirmed by the great staff calling ahead…read more Best of all, $2ea.!

Jan is wonderful to work with. I needed a lamp repaired she did it in 15 minutes. So thankful,she…read moreis a rare gem!

Jan is the best. She knows what she's talking about and is helpful and creative. Thanks for helping…read moreme with my light Jan!

Went in and the owner helped me quick and easy. He fixed my problem in less than 5 min and was very…read morenice.

I drove with my broken lamp to another repair shop. The door was locked (closed on Monday) along…read morewith various taped up signs on the door. Closed St. Patrick's Day. Due to staffing issues, repairs might take as long as 30 days. I was bummed. Looked up another shop. Found The Lamp Repair Store. Drove 7 minutes. Dropped off my lamp. $53.00 and ready in two days! He was pleasant and knowledgeable. THIS is the place to go, plus they have parts and lamps as well. I kid you not, they also have custom made sneakers!

I called needing a simple chandelier repair. Wayne let me know they are behind on repair work but…read moreasked me to come in with the light and see how he can help. I even offered to have him coach me in the repair so I could DIY it. The store is full of lights, interior and exterior. Really great pieces, from all price points. But back to my repair. He welcomed me to the back of the shop where he personally extended the length of the chandelier and explained that because it was a fast and straightforward repair, he was able to help me on the spot. I really appreciated willingness to help me and it was fairly priced as well. This is the first place I'll call next time I need lighting repair work.

Great service, we had a repair, good selection, found my black lamp shades at super reasonable…read morepricing. Bought a gorgeous free standing floor lamp and they honored the 30% off online coupon, saved me about $200! (In inventory only). Recommended different size harps to make the shades fit perfectly! Very happy with them. Oh yes and the repair was super reasonably priced! They own my business from here out!