We hired them to clean a house we just purchased that was totally not cleaned by the former owners,…read moreand probably hadn't been since we first saw the house and made the offer (even though they were still living there and it had been a couple of months). We especially wanted the kitchen and bathrooms cleaned. We filled out a form on their site and they got back to us pretty quickly. Unlike another company that required a guy to come out to see the job for the estimate (and then wait 3 weeks for the appt), we were able to get an estimate over the phone and schedule them to come within the week. A team of 3 cleaners showed up and they did a great job. They pretty thoroughly cleaned the kitchen top to bottom including counters, flooring, inside cabinets, vacuuming in drawers, and cleaning the refrigerator. They did a good job on the fridge, even finding food in the fridge from the previous owners (EW) and throwing it out. It was much cleaner afterwards but there was one spot of some kind of brown sauce or something that wasn't scrubbed out of the track of a bin and I was a little disappointed about that. However, I understand that they had kind of a big job and had they spent more time seriously scrubbing everything, the bill would have been a lot higher. They cleaned all 3 bathrooms top to bottom and I was much more comfortable going in them and touching everything than I had been. In addition to what we wanted them to focus on, they dusted everything, vacuumed all the floors and carpets, even on the stairs. All in all, they did a good job and the estimate we received was the same as what we actually paid.

My family had a huge party so we called this company. we saw it was affordable so my mom booked it…read more The ladies who came to our house were both very nice but they were not supplied with the correct cleaning tools. the job wasn't done good and the company is unprofessional. i urge you to choose someone else.

I have been so pleased with the service I have received from IK Cleaning Service. They have done an…read moreexceptional job cleaning my house. They are very professional, timely, and have been responsive to my needs.

Needed a "move out" cleaning in short notice. They did an amazing job at an extremely reasonable…read morecost. Would definitely recommend!

Everything went well, prompt professional service! What else could you ask fpr! As I said!read more

No show on first trial appointment. Cleaner was "unwell". Notification was at8:06 for an 8:00 appt…read more I had arranged my day around this and paid a substantial advance deposit, which I'm told will be refunded.

A+ service! Highly recommend Very thorough and professional. Will definitely keep using this agencyread more

From the owner: Unlike other cleaning services our cleaning service provides everythingread more

My previous cleaning service couldn't deliver her service due to an urgent issue, and her employee…read moredidn't show up as promised. Since I had a flight booked, I urgently needed a timely solution for the apartment that has been 8 years without proper deep cleaning. Lisa promptly answered my call and reviewed my needs through pictures, offered a fair and upfront price without any bluff, and, together with Tracy, provided the help I needed. Lisa communicated with me clearly and followed priorities and instructions . within 10 minutes, you can tell they are a team who does work efficiently and effectively - they quickly assessed the situation, identified the necessary tools, delegated tasks, and then got straight to work. I would highly recommend Lisa's service to you if you are looking for service with accountability.

I found CCS for my busy girlfriend who wants a spotless house but is too overloaded with work to…read moreclean to her own satisfaction. Girlfriend is a very demanding woman, a perfectionist, she even finds fault with professional installations and services. But Lisa from CCS has been cleaning here for a month or so now and girlfriend has not uttered a word of complaint. That tells me that Lisa is doing a hell of a good job.

They did a very poor job my wife had to clean up after them it was a complete waste of moneyread more

From the owner: Ladies in Pink Maid Services is a locally owned and operated that values honesty and integrity. We…read morepromise to treat your home or office as if it were our own! We offer a variety of quality cleaning services, whether it be a small residential or large commercial job. You will find us to be competitively priced, with close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships and guarantee your satisfaction! Call us about our Fall Specials! We also offer Covid disinfecting as well.

I found Kelly Works looking for cleaning services and quickly had someone respond with a reasonable…read morequote and was not disappointed by the services provided. I would recommend to family and friends. Thank you for all your help!

From the owner: We are open and following CDC guidelines. We offer commercial and residential cleaning and handyman…read moreservices.

I'm honestly flabbergasted that this place has such good reviews after my experience with them…read more They initially quoted me over 400 dollars to clean my 225sq foot apartment. After calling and talking to Scott I was given a more reasonable quote. Things seemed good, until it was time to click "accept" and confirm the cleaning. I checked, and they were still charging me over four hundred dollars to do a single cleaning of a 225sq foot apartment (one that isn't very messy, and with no special circumstances that would justify the price). After going back and forth with Scott, he finally admitted that their system didn't let them change the price, but that he would only charge me the amount that he had agreed to by word-of-mouth. I was VERY uncomfortable clicking on something where I was legally agreeing to have them charge me hundreds of extra dollars, with no recourse if they did. I especially worried because if their system was so opaque that they couldn't change the price in one spot, then what's to stop it from doing the same thing and charging me the higher amount, with Scott using the same excuse to say that there was nothing he could do about it. So I told him, flat out, that if they or their computer system charged me the higher amount rather than the lower amount that we had agreed to, then I would give them one-star reviews on review sites online, that I didn't have any desire to actually do this, but that this was the only method that I had to protect myself. Anyway, things seemed good after that. They charged the agreed amounts and did the monthly cleanings for several months. They missed spots every time - sometimes large areas - but Scott had warned me that they weren't going to have time to get it all every time. I got the strong impression that Flower City Cleaning rushes their cleaners - pushing them to be quick rather than thorough. Certainly moreso than other cleaning services that I've used when I lived in other places (their initial quote, before I jumped through a bunch of extra hoops and agreed to a word-of-mouth contract that didn't line up with the contract I was actually signing, was considerably higher than ANY quote I've ever received from a cleaning company - both in terms of companies that I've actually used, and companies that I've just received quotes from). Anyway, then I had my final cleaning. The person was about 25 minutes late (delays happen, and I certainly wouldn't be writing this if that was all that it was). I always go out while they're cleaning, and when I got home I found that in addition to the usual missed spots, they had clogged the toilet with half-dissolved cleaning cloths (something I only discovered when I tried to flush them). They always send an email asking how they did after each cleaning, so I clicked the lowest "very unsatisfied" button, and wrote "the person was more than 20 minutes late from the texted estimate, and then left a bunch of cleaning supplies in the toilet that completely clogged it. If this happens again then I'll leave bad reviews in more spots than just this email." - I honestly feel like I might have gone too far with the threat. I was pretty annoyed at the time. A heads-up would have been really bloody nice though, so that I didn't try to flush it and get like half an inch away from flooding my bathroom. They immediately terminated service. No explanation given beyond what seemed to be a copy-pasted paragraph with a bunch of stuff that seemed so disconnected from the situation that I can only assume means that they copy-paste the same thing every time. Was it because of the two threats to leave bad reviews? - Maybe Scott was just having a bad day and did it as a knee-jerk reaction? I honestly have no clue. I also have no clue how their reviews are so good - did I just get really unlucky and have both their computer system and their people screw up royally on me? Ultimately, all that I can do is move on to another company - hopefully one that takes responsibility for doing the job competently, and owns their mistakes when they make them.

We were very pleased with the deluxe cleaning. 4 cleaners spent 3.5 hours attending to a very…read morelarge house, were prompt and worked as a team to thoroughly clean our home.