December Monday 12th at 9:40am I was on time for my appointment, they took like 15 minutes to call…read moreme to check in, the lady at front desk told me that the doctor wasn't gonna be able to see me because I was late, she rescheduled the appointment for the following day at 10:40am it's 11:23am and I'm still here waiting to be seen by the doctor. Now you tell me what review should I leave... when the front lady really make sure to tell me and told me three times that I was late the day before, she make sure that everyone in the waiting room knew I was late.

I have called so many times and have left multiple messaged to this place and no one ever picks up…read morethe phone nor ever calls back.... going to look into switching because this is ridiculous.

Very grateful that Dr. Han came on a Saturday to treat an emergency spinal cord compression for an…read moreold lady. She could have lost her ability to walk. Texas Oncology (TXO) is the largest provider of cancer care in Texas and really a pioneer of cancer treatment in El Paso. With two radiation oncologists including Dr. Han and top Medical Oncologist including Dr. Aloba, Dr. George, Dr. Sanchez they really present the strongest group in Texas. Did you know that TXO treats more than 5 percent of all cancer patients in the USA? As such they possess the largest database and linked AI capabilities. TXO is a leader in groundbreaking cancer research and clinical trials in Texas, paving the way for new breakthroughs in cancer care. They also offer proton therapy with their center in Dallas that delivers powerful cancer treatment with fewer side effects--close to home at Texas Oncology. This is by far the strongest group in the entire Texas!

Tx Oncology of El Paso is a despicable horrible place to receive cancer treatment. If I had a dog…read morewith a cancer diagnosis I would shoot it before allowing it to be treated at el paso tx oncology. My journey began with meeting my oncologist that I know was not a good fix. After 5 days of thinking and meditating on it i called, El Paso oncology to request a transfer of oncologist. I contacted El paso on 4/20/26. I was told I would receive a call back. No one called me from the oncology team. On 4/24/26 I contact them at 9Am sharing the latter information. I was again told I would be contacted regarding my concerns to change oncologist. At 2pm on 4/24/26 I called El Paso Tx oncology again sharing my frustration at not receiving a call back. Each person I spoke to asked me the same question. What was the reason for requesting the change I share that information approximately 4 times. On 4/24/26 after my many calls I was call by the medical assistant. She said the only way to get out of working with this oncologist was to meet with him in person and tell him the reason I want a new oncologist? Say what? I explained since I was dx on 4/15/2. Ive had to take time off to meet with oncoligust to get biopsy results, go for blood work, meeting to discuss genetic testing, more blood work and a schedule pet scan. While i was willing to meet, I did not want to take more time off just so I could tell this oncologist I no longer wanted to work with him.we agreed that on my next visit I would do both things. I explained I was not going to change my mind about the transfer. I assumed I would hear about my transfer, I did not, so I called Tx oncology. The second team members called and stated i would not get transfered until I met with my current oncologist, he agrees to let me transfer, and he calls another MD to speaks with them and they agree to take me on as a patient. I explained that was unacceptable, El Paso Tx oncology's job is the betterment of the patient not to coddle MD. BtW there is no time line for this Transfer it's based on the whim of the oncologists.i admit I became angry. She stated she would have the RN manager for the team call me. She did while I was in a proceedure. She stated she would call me back. She did not! so I called again. The RN tells me the MD at el paso tx Oncology are busy. Only the MD i dont want to work with can get me transferred, that is my only option. When I complain about delayed treatment she said my treatment is not delayed. I admit I got angry. She then says I have the right to go some where else. All the doctors Ive requested are at el paso oncology. She says she can provide doc outside of El Paso tx oncology. I ask for that information. She only has 3 doctors. I repeat 3 doctors. I called the 1st referral and the number sends me in circles I cannot schedule an appointment. That leave 2.clearly im not valued enough to receive treatment, even with excellent insurance. Now im breaking down and im crying. Something ive not done since this process began.again tx Oncology is a disaster, cold, ridiculous business that does not. I repeat does not care about cancer patients.one star is too high.

I'm very honored and by far id give her a merit for her dedicated services in helping combat…read moreveterans like myself Battle the war on my brain cancer. During the start of my brain cancer Dr han has significantly showed what loyalty, professionalism at it highest care treatment to provide top notch treatment planning to beat the Battle of brain cancer 1 year later with her by my side on the battlefield we defeated the war on brain cancer. Through pain and fatigue from treatment she provided compassion and a heart to keep myself from never giving up til the fight is over. I and my family are so honored to have thee best Texas oncologist on our side. Thank you doctor Stephanie Han for you dedicated services to the people and for your sacrifices you've made to make it happen. I will submit a merit for your prestige efforts to award you.

I'm not a patient of Dr Han, but as a former employee of TXO…read moreshe was one Dr that I saw cared for her Patients.. I will highly recommend her ..

The Good Samaritan Medical Center is such a great clinic! The doctors and nurses here are all…read moreamazing and they do a great job. You can feel they truly care about their patients and they have always made my times here a great experience! The recommendations and treatments they provide are specific for the issue and it has made a positive difference for me. They do everything they can to help you get well again and I really like their approach of trying to help the body heal with natural treatments before going to medications, while not avoiding medication if necessary. In general everything about this clinic is fantastic. The people are very nice, the atmosphere is relaxing and pleasant, the food is healthy and very good, the rooms are clean and beds are comfortable. And they are continuously improving and expanding the facilities to meet the patients' needs as well as adding to their list of specialized treatments. Love this place!

I just wanted to say with all respect that I am grateful for Dr. James for everything he has done…read morefor me within the medical field. I have been visiting Dr. James for the past 20 years, and I can say full heartedly he is the reason I am here today. Dr. James gave me a second opportunity to see my children grow up, by helping me with all the illnesses I have endured over the past years. Dr. James is quite frankly, a saving grace to my life. I want to thank Dr. James and all the staff at the Good Samaritan Medical Center, who have helped me throughout these years, not just by helping me, but as well as my entire family. My entire family is a patient of Dr. James and will remain as so, god forbid. There's a reason I met Dr. James when he came to visit Houston, he was the saving grace God sent to heal me. I just once again want to thank Dr. James and the entire staff at the Good Samaritan Medical Center thank you from the bottom of my heart. If anyone is looking for a doctor that truly cares about you and will help you get healthy once again, please visit Dr. James at the Good Samaritan Medical Center; I recommend him and his staff 100%.

The office experience was great and the staff was very helpful. The only drawback was checking in…read moreonline took a while to get the authorization code so we filled in the paper forms.

This clinic blew me away with its charm, compassion and service. I was in town briefly for my…read moreGrandfathers funeral & I accompanied my Grandmother to an appointment she set up that same morning for exceptional pain (probably brought on by stress due to her husbands death) First, the clinic is very clean, they offer coffee & offer snack to the patients by taking a little snack cart around. These people are on a first name patients with their patients & not just the Doctors, the entire staff! Once we got in to her exam room, the Medical Assistant, Jesse was taking her vitals & I told him that my Grandfather passed away & if there was anything he could do to get us through the appointment fast, it would be greatly appreciated because his services were in just a few hours. This staff sprung in to action! Jeff Taylor, the Nurse Practitioner who she was assigned to came in to the exam room, looked straight in to her eyes and sincerely apologized for her loss. He addressed her pain and distress in a professional and compassionate manor & we were on our way in no time. On the way out, she was hugged and greeted by this wonderful staff. I live in Los Angeles and can't be with my Grandmother but I'm so grateful for this caring staff & feel relieved that they care for her so well. It eases my mind like you wouldn't believe. Thank you, I know she is in good hands with you!

Went here for a DOT physical, Staff was very friendly and helpful. Had a little bit of a wait but…read moreit was expected since I was a walk-in. Thank you

Came in to have a simple TB test done at this "walk in only" center and currently still waiting…read moreover an hour and a half. I was sent here by the company I work for and will make sure they use a different facility from here on out. This is outrageous.