Let us tell you about our experience with Lily Cantu our agent from Big Realty McAllen Texas…read more Lily Cantu was instrumental in getting us what we were looking for in a town home. If you looking for a realtor, I strongly suggest you contact Lily Cantu. She really enjoys helping her customers. Lily loves her profession and it shows. Thanks Lily Tony and Gracie Saucedo

I'm not going to speak about anyone in particular, in case it's just a one-off and that BIG Realty…read moreneeds to define policies so that each realtor is representing their company consistently. I've never had such horrible service with any realty company or realtor that I've worked with when renting short-term before. We needed help finding a place for a short-term lease (6 months) for rent. We gave BIG Realty (McAllen) 3 months of advance notice (11/19 to 1/15), and the realtor still was unable to find a property (perhaps due to the holidays?). A solution to an issue was only pointed out to us by the realtor only a few days prior to the deadline. During these 3 months, we were only subscribed to a mailing list w/ no updates/calls or anything on what was going on with our choices. Each person works differently, so I assumed that the realtor was doing their best and wasn't the kind of person to update on progress. Anyways, by the time we had reached our deadline, we still didn't have a property. Fortunately due to laws in ATX, it turns out we had to give 60 days notice instead of 30 which resulted in pushing our move-in date 30 days later which gave the realtor more time. However, during this period the realtor still wasn't able to find a property until less than a week prior. As this was around the time when our lease was up, we didn't even get a choice at choosing a property and were forced into whatever property the realtor had found. The property wasn't even on our list. Nonetheless, we finally had gotten a lease agreement w/ address. We were given a leasing agreement written up by the realtor and it turned out the address wasn't even a valid address. This is an issue w/ the listing agent, but we personally had to do some X-referencing w/ maps and other listing sites to figure out the correct mailing address. Once we found one, we verified it w/ the realtor which they had confirmed. We then re-scheduled all our utilities for the new address, and began our move. We had movers (2men and a truck, good service btw) relocate our belongings, and began our drive. During the drive on Thu, we received a call from the realtor that the confirmed address was still the completely wrong address. As we arrived on Thursday night, we couldn't get into the property because the realtor still didn't have a key. We began to wait at the property, but because we were exhausted from the packing, the drive, and it being freaking cold, we ended up going to a hotel. The next morning (on Friday), we didn't get the key until 5-10 minutes before the movers actually arrived at the designated property. This was mid-friday which did not leave us enough time to get water and other high-priority utilities set up. This forced us to stay in a hotel until Monday, but whatever. Now that we're at the property that we were "issued", it turns out that to get the correct mailing address, we had to go to the USPS ourselves to figure it out. The previous tenants have had an outstanding balance on the power meter, and so we're forced to pay a large deposit (Thanks Magic Valley Co-op). The upper window is cracked with a hole as if it's been shot with an air-rifle, garage door opener missing, missing microwave tray and oh, it also doesn't work at all. The most fantastic part is that the mailbox takes a key which the realtor didn't have either. We'd only been here 2 days and had found a half-dozen roaches in a bag of chips that were "chip-clipped", and I'm pretty sure I heard some mice squeaking at 3a as I was sleeping on the couch due to not having put the bed frame back together yet. There's no internet here except for satellite which is not what was on the listing we were given when we arrived. It feels as-if the realtor, definitely never checked this one out ahead of time, and had historically never called us whenever there was some problem or issue that we could readily fix such as with regards to showing proof of employment. Instead, the realtor would wait for us to call/check-up on them before telling us of an issue. I'd only learn about issues that he was having whenever I called about the status which during the 30 day extension I had to call every monday and wednesday. Some issues are listing-agent related, but misssing deadlines, not giving out the listing or letting renters choose what property to rent at, not even informing renters of the necessary utilities, having the wrong address, not even having keys, and finally not having contact information for the landlord prior to the final deadline are a big deal. Don't expect BIG Realty to do anything related to looking out for you if you're renting and are remote.

We felt very lucky to work with karena Herrera as our Real Estate Agent and her team Encore Fine…read moreProperties. Karena was very responsive, knowledgeable, and great to deal with. We really appreciated being kept in the loop from start to finish. Really above and beyond. Highly recommend.

Edwards Abstract in Mission with Marian Ramirez is awesome! She and her staff go out of their way…read moreto get my files closed. They are very responsive to seller's, buyer's and Realtors! I highly recommend using them for your title company!

Closing my Dad's property with Edwards Abstract was one of the worst business transactions I have…read moreever experienced. Mariana was completely unresponsive to most emails and never returned a phone call when requested numerous times. This process started in early January and just closed last week. Yes, four months. They are supposed to be the professionals. At one point she basically told me to work through one of the processes myself. I guess being the office manager she can talk to people anyway she feels. Yes, there were challenges but it is their job to walk us through the requirements. That is why we hire them. There are many choices in the RGV for title companies. I would recommend anyone else!

Wow! We don't know where to start, but we have to say it's been a pleasure working with Roy, he is…read morethe most helpful and kind agent we've ever met. He is patient and explains the process so well! Going into a process you have no knowledge of is very stressful but he made it easier and more understandable for us, basically stress free. One of the most professional and personable person to work with, he's willing to do whatever it takes to see the process through. We highly recommend him to anyone who is looking to find an exceptional Real Estate Agent.

I have never had a realtor as great as Roy. I lived out of town and he took videos of numerous…read morehouses . He always got back to me right away and never once made me feel like it was an inconvenience to him. He could have sold me several other homes for a larger commission but wanted to make sure that I got the right home for me . His super patient and honest.

After patching up our old roof the last few years, it was finally time for a full replacement…read more After 32 years in the South Texas sun ...and with hurricane season coming, we needed a roof we could count on. I researched different options online, comparing asphalt and metal, and kept seeing ads for Frontline Home Solutions. Their ads with Juan Curling stood out, and after checking their website, values, and practices, I decided to reach out. From the start, my experience with Frontline was excellent. Jazmin Sánchez, the representative who came out, clearly explained the process, the company's promises, and the financing options available. Before she left, I felt confident enough to sign the contract and put down a deposit. We chose Owens Corning Duration SureNail 30-year architectural shingles. Not only do they look great, but they come with a solid 30 year warranty and even helped lower my homeowners insurance premium. The package was all-inclusive: removal of old shingles, underlayment, new drip edge, ridge vents, replacement of damaged plywood or soffit/fascia (within limits), cleanup, and labor. The crews arrived on time, worked hard in the extreme heat, and finished the job quickly. The new roof looks fantastic. Could I have gone with a cheaper option? Sure. But with South Texas heat and the threat of hurricanes, I wanted quality, not shortcuts. The warranty, professionalism, and integrity of Frontline made the choice clear. They even lived up to their promise of $10 for every nail left behind. A special shout-out to Jazmin for her guidance and to Alfredo Salinas for overseeing the job. Both were attentive and ensured everything was completed to my satisfaction. I recommend Frontline Home Solutions. They kept their promises, delivered quality work, and gave me peace of mind with a roof built to last.

Frontline sent a nice rep to come out and document our issues. After giving him a 30 minute tour of…read moreour problem areas, they won't even talk to us. At least be courteous enough to let us know you're not interested in the work!

I hired this company to do a closet in my hallway. He was very detailed. The cost was OK for the…read morejob. I did provide all of the materials. I am definitely considering to hire him again for additional jobs around my home that I need to have completed.

This company is very professional and reliable. They did a great job installing an accent wall in…read moremy dinning room. They did not leave until the job was done. They even cleaned up after the job was completed.

Maria was absolutely incredible. She was extremely responsive, knowledgeable, and informative. I…read moreknew that I could trust her expertise throughout the selling process. She excellently communicated back and forth between us and the buyers. She made sure that I understood the process, as a first time seller, and helped secure a great final offer. I would absolutely work with Maria again and recommend her to anyone looking for a realtor! Thank you for everything, Maria!

We retained Ms. Martinez of Cameron Real Estate as our realtor in selling our house in McAllen,…read moreTexas. She was our agent when we rented house in McAllen, and she was our realtor in buying our house. She is very professional in her work, has goos knowledge of local housing market as well as different paperwork aspects. She has great negotiation skills and was helpful in getting good price both during buying and selling our house. She also has good contact to different persons like handyman, landscaping person, house cleaning person etc. to help us prepare house while selling process as well as overall maintenance when we lived in our house. She kept in good contact when we were living in the house for help she may provide. In short, Ms. Martinez is a great real estate professional. We were very impressed with her help throughout our home buying and selling process. She will be our first choice to look our new house if we move back to McAllen/ Rio Grande Valley area.

Made the process super easy for both property management and helping me sell my property. Highly…read morerecomend.

Excellent management services. The ladies have done an excellent job managing my property for the…read morelast few years. Always on top of it, never leaving my calls unanswered or unreturned.