Ryan &amp; Brian Real Estate Team

I have worked with Annette on several real estate transactions and she is very professional and…read moreknowledgeable about real estate. The transaction run very smooth and quick! Annette is very personable professional and cares a great deal about her customers.

David J. Zavaletta - API Real Estate

4.5

David helped me and two housemates find a place this year before we started school. We were…read morecompletely unprepared for the Austin real estate market but he patiently led us through the process. On our first trip he took us to several properties but after our lease application fell through (for reasons out of his control) he worked with us over the following month, keeping us up to date on new properties as they became available. On our following trip he spent his whole Saturday taking us around multiple properties and filling out the necessary paperwork with us. He asked all the right questions at the properties and we really felt like we had an advocate on our team. Thanks for all your help Dave!

David was tireless in his efforts to find me the right house. I had a list of must haves and David…read morekept working hard to find me what I was looking for and to explain the market and the quirks of Austin home hunting. Thanks for all your efforts, David!

Lucy Rosales - Keller Williams Realty

Lucy, thanks again for another unforgettable experience of buying one more house with your help…read more You are a number 1 Realtor in RGV. Thanks for your care , patience and professionalism!

My wife and I were searching for a rental a little over a year ago, and we contacted Lucy to view…read moreone of her properties. After getting to know us a bit and asking us questions, she recommended we try to buy instead. We had never even thought of that as even a remote possibility, at least not yet. She made us feel comfortable though, gave us good info, so we shelved the idea of a rental and started to research buying. Lucy got us in touch with the perfect loan originator, and while I can be difficult to deal with sometimes, Lucy was sympathetic, and answered all my questions. She worked around our schedule. From the time we decided to buy until the time we received keys to our home, it took about one month. It was super fast! Unfortunately, we have no plans on using Lucy's services AGAIN for a good long while, but if anyone reads this, just know Lucy is a professional and she will make your home buying process easy! My wife and I both highly recommend her!

Clayton Homes

Great people, Great value, Great service. Doug's team took care of my family and I in these…read moreuncertain times. We really love our new home!

BIG Realty

3.0

Let us tell you about our experience with Lily Cantu our agent from Big Realty McAllen Texas…read more Lily Cantu was instrumental in getting us what we were looking for in a town home. If you looking for a realtor, I strongly suggest you contact Lily Cantu. She really enjoys helping her customers. Lily loves her profession and it shows. Thanks Lily Tony and Gracie Saucedo

I'm not going to speak about anyone in particular, in case it's just a one-off and that BIG Realty…read moreneeds to define policies so that each realtor is representing their company consistently. I've never had such horrible service with any realty company or realtor that I've worked with when renting short-term before. We needed help finding a place for a short-term lease (6 months) for rent. We gave BIG Realty (McAllen) 3 months of advance notice (11/19 to 1/15), and the realtor still was unable to find a property (perhaps due to the holidays?). A solution to an issue was only pointed out to us by the realtor only a few days prior to the deadline. During these 3 months, we were only subscribed to a mailing list w/ no updates/calls or anything on what was going on with our choices. Each person works differently, so I assumed that the realtor was doing their best and wasn't the kind of person to update on progress. Anyways, by the time we had reached our deadline, we still didn't have a property. Fortunately due to laws in ATX, it turns out we had to give 60 days notice instead of 30 which resulted in pushing our move-in date 30 days later which gave the realtor more time. However, during this period the realtor still wasn't able to find a property until less than a week prior. As this was around the time when our lease was up, we didn't even get a choice at choosing a property and were forced into whatever property the realtor had found. The property wasn't even on our list. Nonetheless, we finally had gotten a lease agreement w/ address. We were given a leasing agreement written up by the realtor and it turned out the address wasn't even a valid address. This is an issue w/ the listing agent, but we personally had to do some X-referencing w/ maps and other listing sites to figure out the correct mailing address. Once we found one, we verified it w/ the realtor which they had confirmed. We then re-scheduled all our utilities for the new address, and began our move. We had movers (2men and a truck, good service btw) relocate our belongings, and began our drive. During the drive on Thu, we received a call from the realtor that the confirmed address was still the completely wrong address. As we arrived on Thursday night, we couldn't get into the property because the realtor still didn't have a key. We began to wait at the property, but because we were exhausted from the packing, the drive, and it being freaking cold, we ended up going to a hotel. The next morning (on Friday), we didn't get the key until 5-10 minutes before the movers actually arrived at the designated property. This was mid-friday which did not leave us enough time to get water and other high-priority utilities set up. This forced us to stay in a hotel until Monday, but whatever. Now that we're at the property that we were "issued", it turns out that to get the correct mailing address, we had to go to the USPS ourselves to figure it out. The previous tenants have had an outstanding balance on the power meter, and so we're forced to pay a large deposit (Thanks Magic Valley Co-op). The upper window is cracked with a hole as if it's been shot with an air-rifle, garage door opener missing, missing microwave tray and oh, it also doesn't work at all. The most fantastic part is that the mailbox takes a key which the realtor didn't have either. We'd only been here 2 days and had found a half-dozen roaches in a bag of chips that were "chip-clipped", and I'm pretty sure I heard some mice squeaking at 3a as I was sleeping on the couch due to not having put the bed frame back together yet. There's no internet here except for satellite which is not what was on the listing we were given when we arrived. It feels as-if the realtor, definitely never checked this one out ahead of time, and had historically never called us whenever there was some problem or issue that we could readily fix such as with regards to showing proof of employment. Instead, the realtor would wait for us to call/check-up on them before telling us of an issue. I'd only learn about issues that he was having whenever I called about the status which during the 30 day extension I had to call every monday and wednesday. Some issues are listing-agent related, but misssing deadlines, not giving out the listing or letting renters choose what property to rent at, not even informing renters of the necessary utilities, having the wrong address, not even having keys, and finally not having contact information for the landlord prior to the final deadline are a big deal. Don't expect BIG Realty to do anything related to looking out for you if you're renting and are remote.

Star Properties Real Estate

Awesome experience buying our first home in McAllen! The team was super helpful and answered all my…read morequestions about FHA loans and what our down payment would be. They showed me homes in Mission and Edinburg, which was great for comparing options. I felt really taken care of, and the process was way smoother than I expected. Highly recommend!

Juan J De La Garza - De La Garza Realty Group

We had an amazing experience buying and selling with Nancy. She exemplified the meaning of hard…read morework. She worked diligently to show our house as we placed it on the market and we sold it so much faster than expected. Once we were ready to start buying, Nancy was at it again. Lining up the showings and making sure we found all the listings that met our criteria. She made the process so easy peasy and I can't thank her enough. She will work so hard for you - She's amazing!

Equity Assets Realty

Excellent reality service. Agent checked back many times and resolved all questions. Closed in a…read morefew weeks! I highly recommend this agency.

Effective Real Estate

When we decided to sell our home on South Padre Island, Ryan McDaniel seemed like the perfect…read morechoice in realtors as he is very familiar with the island and our building in particular. I've worked with a few realtors over the years, but Ryan tops the list in terms of diligence, responsiveness, and putting in the hard work needed to sell a home at a good and fair price. He facilitated the entire process so smoothly, interacting with the buyer's realtor and entire team working on this sale with a high level of professionalism and competence. We really couldn't have asked for a better realtor to help us sell our place. If you are looking for a realtor who is an expert in the process and the region, and who is going to be able to pay attention to the details and help resolve any challenges that come up, look no further. Thank you, Ryan!

Last fall while I was in WI, I bought 2 properties on South Padre Island, sight unseen, from Ryan…read moreMcDaniel, he made me feel that at ease and worked that hard, even though I had never worked with him before or even met him. I have been in real estate 41 years and he is the best I have worked with, bar none. Honest, diligent, knowledgeable, hard-working, and thorough. I trusted him 100%, which is something hard to find these days. He handled 100% of the transaction, even closing for me. I could not recommend him any more highly.

Francisco Pacheco - Alliance Real Estate Group

3.0