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    Delgado’s Pet Boarding

    3.7 (14 reviews)
    Open Open 24 hours

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    Pet boarding

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    Our dog after the ER trip

    I am absolutely disgusted with this place !This is going to be a lengthy review but if you care about your dog you will NOT leave them with these people ! Idk how they have such great reviews. We took our dog here to stay for 2 weeks, she's about 15 yrs old but these people said they were equipped to handle that . Frequently my mom would check up on our dog and ask if she was ok, was she eating, drinking, etc. They said she was doing amazing and eating well . By week 2 my mom received a message that there was a wound on her "leg" . She claimed she did not know how it got there or what happened . My mom booked the next flight home . When she picked up our dog she saw that she had lost FIFTEEN POUNDS !! And she had huge gaping wounds on her shoulders! She immediately rushed her to the ER . They said the wounds were bed sores and she had lost 15 lbs most likely due to starvation. I cannot even fathom how these people could let my sweet little angel dAng near starve to death !! And bed sores ?!?! How did they not notice this developing !! I am utterly disgusted ! The ER recommended we file a police report for negligence which I did! SHUT THIS PLACE DOWN !! How dare they !!! Do not take your pups here if they need special care or are elderly because all these people care about is money money money . I will save everyone the gruesome pics of my dogs injuries but I will post the pic of how thin she is now ! I also want to add that their response to my best friends yelp review was the most sickening thing I ever heard in my life ! How dare you tell us to put our dog down when she was thriving before she stayed here ! And there is no way she fell. The hospital took pictures, she has wounds all over her body ! And also I have the text messages to prove how "amazing" you said she was doing for an old dog ! Dont try me.

    Pupperoos

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    3 years ago

    Great prices! Provided great care and communication while watching my pug when I went out of town. Will be booking again!

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    2 years ago

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    3 years ago

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    Johnny D.

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    We will only bring our dogs here for boarding. Very affordable and the best people. Our dogs always come home happy, highly reccomend

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    3 years ago

    Great customer service, daily updates, great pricing, very professional and my pups were actually sad to leave. Highly recommend!

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    2 years ago

    the staff lies and can not be trusted. definitely better off dealing with a business you can trust look elsewhere

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    The Pets Inn Hotel Boutique for Dogs & Cats - Kanga at home after a long stay at The Pets Inn.

    The Pets Inn Hotel Boutique for Dogs & Cats

    (43 reviews)

    This is NOT the place it used to be! After a 5 nights stay, my poor dog smells really bad, has been…read morecrying since I picked her up for 2 straight hours, lost a lot of weight, and now has fleas on her. No leftover food or treats were returned to me because then I could have seen how much she had been fed, which couldn't have been much by how much she's lost! I asked to see where she was staying when we dropped her off because I paid for a "deluxe suite," and they refused and referred me to photos on their website. They claimed people walking through there get the dogs barking. So are your employees invisible then? Because they have to walk through there. Those photos on their site could have been from anywhere! I guess they aren't washing bedding between pets either, or my dog wouldn't have fleas because she had none when I dropped her off! She wouldn't have smelled so bad either. She doesn't play with other dogs, or go to dog parks, so there is no chance from getting fleas that way. This place used to be a LOT better than it is now. And the smell when you walk in the door will knock you over. Never smelled that bad when we used them before and that was in the heat of the summer! Also, it was really hot in there this morning when it was only 65 outside so it's not even kept cool for the pets. It's supposed to be climate controlled. So, disappointed in this place! Idk if they are under new management or what because we haven't used them since 2024, but my dog will NEVER stay there again. My daughter's cat also unfortunately stayed there in a "deluxe suite". It's nothing more than a small cage she is kept in like at a shelter. There's NOTHING deluxe about it. I specifically asked them to leave her travel crate with her because my daughter put a shirt in there that smells like her to comfort the cat, when I picked her up they got the travel crate from a storage room and the shirt was still in it. This cat loves her travel crate and when the guy handed her to me in it he said, "she hates the crate". No, she loves it! She lays in it in my daughter's apartment during the day sometimes because it comforts her. Idk what they did but she was acting like she didn't want to be in it at all! She meowed the entire way home. She had been silent on the ride there to drop her off though. The cat smelled bad, too. So, we paid a fortune for them to neglect our animals, and not do what we asked, and refused to let me see where my dog was staying (suspicious), and charged me for a "deluxe suite" (crate) to keep the cat in. Complete sham! Why is it so hard to find a place that will take good care of your pets for you when you have to travel?! Lastly, I got pictures of our dog every day and she looked sad in all of them. But my daughter only got any photos of her cat the last day she stayed there. Pretty sure that was the only time they let her out of that crate! I don't trust these ppl and my babies will NEVER stay there again!

    I had previously used this facility for boarding, but unfortunately my most recent experience was…read morevery disappointing and raised concerns about the level of care provided. After my dog's stay, both of my dogs returned home smelling strongly of urine/ammonia. At the time, I brushed it off, but after this recent interaction, it feels more concerning and worth noting. I was recently informed that my dog could no longer be accommodated due to his need for a male wrap (diaper), which they described as requiring "medical-grade supervision." This was surprising, as changing a male wrap is a very basic and routine task that pet owners handle daily without any specialized training. Many boarding facilities are also able to accommodate this without issue. What was particularly frustrating was being provided with "hygiene guidelines" for diaper use, while at the same time being told their staff is unable to remove and replace the wrap during normal potty breaks. That is a fundamental part of maintaining proper hygiene. Avoiding that responsibility while citing hygiene concerns feels contradictory and misleading. In my experience, proper hygiene in a boarding setting comes from consistent, attentive basic care. Given the odor my dogs returned with, it raises concerns about whether those standards are being consistently met within the facility. Overall, this felt less like a true limitation and more like a lack of willingness or capability to provide standard care. I will be taking my business elsewhere to a facility better equipped to handle routine needs.

    PetSuites San Antonio Airport

    PetSuites San Antonio Airport

    (46 reviews)

    I have been using this dog boarding and grooming retreat intermittently for the past three years…read more Recently, I boarded two of my dogs for three days, which included playtime and grooming for my standard poodle, as well as a bath for my teacup yorkie. The online booking process was quite easy. Unfortunately, my last visit was disappointing due to overbooked grooming services and poor check-in communication. I received multiple calls with various frustrating excuses, including one that said they couldn't find the paperwork detailing the grooming style I wanted for my poodle and another that cited staffing shortages. These were just a couple of the reasons provided. I received these calls while I was at work, which was exactly why I had boarded my dogs--to avoid interruptions unless absolutely necessary. Since I remained in San Antonio, I expected better communication and reliable follow-through, especially given the high costs involved. I wish I had been informed from the start about the issues so they could have been addressed while I was not in the middle of giving presentations. After all my troubles, I was offered a 10% discount on the grooming, but they ultimately did a subpar job. I am very disappointed with the staff I spoke to, including the manager. I didn't want to express my frustration immediately, so I waited three weeks before posting this review.

    Many dogs and all were happy to walk in on their own from the cars…read more Day care and overnight available, They have outdoor fenced in area for dogs to play and small little plastic pools for the summer months Staff always watched the dogs and there were many various sizes. The rates are comparable to other places. Perfect to drop off our furry baby on the way to the airport and staying next door at a hotel.

    Lucy's Doggy Daycare and Spa - Riot after his groomed today.

    Lucy's Doggy Daycare and Spa

    (180 reviews)

    Thousand Oaks location could use some assistance. Dropped my pup off for an 8 AM appointment, and I…read morecalled at 12:30 to see what's going on. Associate explained he didn't like the blow dryer. News to me because he's had baths at multiple Lucy's locations many times and regularly. They explained they were letting him air dry. Air dry a GSD? Now he smells like wet dog. When I picked him up at 12:50 no bandanna or cologne. Not the first time they missed that. Makes you wonder if all the services were performed when you pay $150. Manager attempted to interject but kept interrupting me. At that point, I was checked out. He stated he would inquire and call. No attempt to fix it right then. It's been two and a half hours and still no call. I'll drive a bit further to the 1604 location or look for another dog bather.

    I LOVE, LOVE, LOVE this place. The grounds are beautiful, the staff is super friendly, they are…read moresuper organized with pick-up and drop off and very reasonably priced. They offer full days and half days too. They have little pools for the dogs to walk in, trees everywhere and lots of shade for the Summer months. They have live cameras (accessible through the web site) in all areas to watch your kids throughout the day. They ensure all vaccinations are current so your dog will be safe and complete temperament tests before your dog interacts with the pack. My boy was recently adopted from the Animal Defense League and he was so scared. I am sure he never experienced Doggy daycare before. They were patient with him and loved on him as if he was their own. When he got really nervous they separated him and gave him some space. He is now a regular several times a week. They have great financial packages, offer tons of services and soon they will opening the area to wash your own doggies. They also offer free day care if you have a primary dog and foster another and they are dropped off together. How amazing is that!!!!!! Ten stars goes to Lucy's.

    Delgado’s Pet Boarding - petboarding - Updated July 2026

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