This facility offered me a discounted rate of $400 for 10 days for two dogs on Rover. Since it was…read morediscounted, I wasn't able to go through with them on the app. I mentioned that I had special instructions for my dogs, and they were okay with that. Almost everyday they sent me a mini 5-second clip of my dogs outside, which I appreciated. However, I am giving them 1 star due to their unprofessional communication and possible lack of care of my dogs. Communication with this facility was consistent, and they always responded promptly. However, oftentimes their communication sounded rude/condescending and were not professional and clear (see pictures for reference). For instance, they sent me an instructional text explaining where to park upon arrival. When I got there and couldn't find the "driveway" they were referring to and texted them for clarification, they responded with "instructions explain how." They also asked me how I was paying and when I told them with "card," they said they cannot do card at the moment (this should have been previously communicated, not when I am on the way to their place). When asked to extend the dogs stay, they gave me an incorrect rate amount and blamed it on how early it was in the day. In addition, I had mentioned to them that I am providing them extra food for my dogs just in case when I handed my dogs over to them. Upon the end of their care for my dogs, they mentioned that there was extra dog food and that they threw it away as this was their protocol. While they offered to reimburse me for the wasted food, they should have communicated this ahead of time so that I would have known not to provide any extra food. Additionally, due to privacy concerns, they would not let me see the environment of their house or where they would keep my dogs. This was odd as every dog sitter on Rover I had been to welcomed me into their home and allowed me to see that my dogs would be kept in a clean environment. It appears that my dogs were not given enough water and were possibly fed incorrect food or were not being supervised when eating. As soon as I brought my dogs home from their care, they ran straight to the water bowls and kept drinking water after refilling them twice. Then, one of my dogs rushed to go outside and had terrible diarrhea. For the next few days, she had uncontrollable, non stop diarrhea (inside and outside the house). I understand that dogs can have stomach issues due to boarding anxiety. However, my dogs have been boarded so many times at various facilities and have never had any issues. I do not recommend this facility. They cannot guarantee dog safety, provide reassurance of a clean dog environment to the owner, and communicate professionally. Update: I had previously given them 2 stars, but because of their lack of professionalism with their response, I am reducing it to 1 star: - I had communicated about my dog's diarrhea the following morning because I wanted to wait and see if it was just anxiety related (one off situation) and wanted to give it 24 hours before reaching out. - Also, their instructions state to pull into a driveway and there is no mention of what type of payment they accept. - I had mentioned that I was providing a lot of extra food just in case when I handed over the dogs.

They did amazing with my boy! My favorite thing is that he was able to be separated from other dogs…read morebecause he isn't always the friendliest! I received photo updates daily! Great response time! I will def be using them again!

This is the best training facility! The owners and staff are amazing & have a heart & passion for…read morewhat they do. They asses the dog's needs and develop a training plan using positive reinforcement. I highly recommend them!

I brought my 80 pound lab, Rudy, for Dog Training classes. I first enrolled him in the reactive…read moredog class Since he lunges and barks at other dogs, but basically leaves people alone. We took a six week class which I felt was helpful, but he did need some basic obedience and we enrolled in that class. They taught us how to train our dog to sit , stay, wait ,place as well as learning how to go to his designated space for down and settle. I felt the instructors were excellent. I can't remember all their names, but Fab was excellent. when Rudy graduated from his class, he got a certificate and had a graduation picture taken. Right now I feel that I need to work on these basics before I enroll him in intermediate class, but when he's ready, I will definitely go back.

I took my 27-year-old sun conure to Family Pet Hospital of Stone Oak for a nail and beak trim, and…read morethe experience was excellent. The staff was exceptionally efficient. They checked us in promptly, took my conure to the back, and returned with her just a few minutes later. The entire visit was smooth, quick, and handled with care. I am grateful that Family Pet Hospital is family-owned. That spirit is reflected in the friendliness, helpfulness, patience, and understanding shown by the staff. They consistently make both pets and their people feel welcome. I truly enjoy bringing all five of my animal friends here, knowing they will receive attentive, compassionate, and high-quality care. I highly recommend Family Pet Hospital of Stone Oak.

Brought my dog here to figure out what was going on with her and got solid answers and very good…read moreexplanations. The staff are very friendly and patient and the doctors are great as well. This is a very good veterinarian and I believe they do everything they can to help.

I absolutely love Good Dog! I've brought my shihtzu puppy here multiple times since he was 4 months…read moreand he loves it! I also bring him here for grooming! The groomer Kevin is very talented & patient with each pup! When my Goldens had their first litter, I recommended Good Dog to all the families, and the pups have had nothing but fun when coming here! The staff are very caring and attentive when it comes to each and every dog, and will always give their full attention and respect to both them and their owners! If you are looking for a fun and personal/family feel type of daycare/boarding/grooming facility, look no further!

We have been taking our dog to daycare at Good Dog at Pearl and also use the dog walking service…read morethey offer from our home! In my experience, they have been extremely patient with our rescue dog, Barkley. The facility is very cute and the staff is extremely friendly. I would highly recommend.

I was there with my dog for a quick nail trim. They took me as a walk-in (I did call first to ask),…read morethey were kind and patient with my dog and I was in and out quickly. Very affordable prices. They don't take the dogs to the back, you can see them working, will come back soon!

The best nail trimming experience for my cat! My girl is very skittish and a little bit spicy, but…read morethey were patient and calm with her and they definitely eased both our anxieties about trying a new place for a nail trim. They're also some of the nicest people you'll meet- very kind and welcoming! My new go-to place & I'll be recommending them to everyone I know.

I've worked in veterinary hospitals for over 6 years, providing both general and emergency care…read more When I went to see Dr. Whippo and her staff, they were all very supportive, understanding, and acknowledging. I am not sure why other clients have such low review ratings, but I have been coming here for years. I've never had any issues with the staff or Dr. Whippo. I recently had my cat spayed, and I knew what to do after that. I encourage clients to ask questions about discharge instructions and other issues concerning their pets; please do not be afraid. I educate my clients about their pets on a daily basis.

First time client at Sayers Animal Hospital the staff were very friendly and helpful. I brought my…read morecat because it was distressed, It had a large cut almost looked like a hole on the right side of his body and turns out he got in a cat fight when we were not home. The people were really nice and treated us with kindness.When you first walk in it's a small lobby they had us fill paper work. The waiting time wasn't bad at all and although they are apparently appointment only they squeezed in my cat and checked him up after confirming it was a bad deep scratch and fever. He needed an antibiotic shot. It's day two and they said they would call to follow up with me about my cat in one week. The price wasn't ridiculous and I feel it was fair. I will be returning and bringing my other cats for wellness exams. They have an app that I was able to download for appointments and all that. They have good parking it's connected to the USPS office.

This is a wonderful place for our fur baby. No kennels, no runs. When I drop her off for day…read morecare...she cant wait to go through the door, and that makes me happy.

Our dog Clyde has been going to Kara's for 2 years now, and he absolutely LOVES Kara's! He mopes…read morearound in the morning until we ask him if he wants to go to Kara's then he's full of bouncy goofiness! And he comes home very happy and exhausted. Kara and her staff are amazing and so friendly! Our dogs love being boarded there as well, and we have always felt comfortable leaving them there when we go out of town for a day or two, or even over a week. They also occasionally get groomed there when we are too lazy to do it ourselves. We can't imagine taking our dog anywhere else, and the pricing is really fair as well! They also offer a taxi service for pick up / drop off, which is great in a pinch!

Loved that Good Dog was able to care for our girl over Christmas. The front staff is welcoming…read moreand friendly. Our girl attended her social interview and did not want to leave. I hate boarding her but so thankful we left her in the care of Good Dog at Pearl!! We will definitely use them in the future. We loved seeing pics of her during her stay too. They were very responsive with any questions we had. Thank you.

If you have anxious pets with special needs or that may require more personalized attention, I will…read moresuggest you find some other source of pet services for your fur baby as I am afraid this establishment is not equipped to handle every dog personality due to understaffing. Be aware that your pet must be comfortable with being in a kennel for about 12 hrs( night time) and interacting with 15-30 dogs during their stay. Please do your research and look for what would best suit your dog. And that goes for any other dog daycare/boarding out there.