always willing to work hard to satisfy my my wants/needs. Also doesn't forget me after the sell…read more Extremely friendly staff. Treats customers well.

Bought a Jeep from this group and within 3,000 miles found out it needed a new engine and about…read more$10,000 in repairs. Don't make the same mistake I made. Several reviews seem to say the same thing.

Excellent experience, easy to work with, great deal, excellent follow up…read more Lou Cheek is a fantastic and knowledgeable salesperson!

The staff were very helpful. The process was made very easy and we are very satisfied. Jalen was…read moreterrific from start to finish, even though our purchase went past closing time.

honest work fair prices…read moreeveryone needs a good mechanic. my car broke down and the local sheriff recommended this place

Sending unit last week, most repairs from brakes to car braking down on the road , Dave and his…read morecrew get it done in a timely matter.Great quality of work and good prices. We have never felt cheated! Good people right here!

Went in for an oil change. The service was fast and quick. Made sure the right quantity and quality…read moreof oil was placed into my car. Great price too. Great service and happy returning again soon customer.

My car had a new sound. It was driving kind of rough. I took it to them one morning and they got it…read moreright in the bay and checked it out it took less than 15 minutes. I don't know much about vehicles but the sound it made to me sounds like it could be an exhaust issue. He said if you can be back Thursday or Friday morning we can have it done that day. So I dropped it off Thursday morning after work and they called me by 12:30 to say it was done. I thought it was going to be between $200 to $300 and it was under $100!! I am very blessed. They were fast, confident, and very reasonably priced. I made my choice to go to Fas-lube by the reviews so I wanted to make sure that I added to all the other good reviews because they deserve it!!

They were awesome! Quick customer service, very understanding and willing to go the extra mile!…read more(Punn intended)! Even gave me a ride back home after dropping the car off! Time of repair was within the standard labor time especially with the amount of business with other customer service! Quality work and even had a second look at it after a battery drain incident on our oversight. Changed alternator was the original repair! Very well known and like by alot of family and friends in the community! Thank you for the attention and great work!!

I've been going here for years. Ed and Gene always take good care of my vehicles and make sure they…read moreare safe for me to drive. I always get good service and they treat me well. They are very accommodating of my work hours and have even transported me back to work while they service the car. I will continue to use them for my auto needs as they do a wonderful job.

Having your car totaled and suddenly needing to find a replacement is a frustrating experience…read more After narrowing my search to Honda Accord Hybrids, I found a few options around Indianapolis and Greenwood (within about a 25-minute drive). However, one listing at this dealership in Kokomo stood out. Since I didn't have a car and my only option was taking an Uber, I was grateful they were willing to work with me. Kylun Scott was amazing from start to finish. From our first conversation, he responded to my text messages very quickly, answered every question I had, and provided all the information about the car, including the vehicle history and reports. He was knowledgeable, professional, and never made me feel pressured. He even brought the car from Kokomo to Indianapolis so I could take a quick 10-minute test drive before driving it back. That level of customer service was the first sign that this dealership truly values its customers. After comparing the other local options, I decided this was the best car for me. I made the trip to Kokomo, and the team had all of my paperwork prepared in about two hours, making the buying process smooth and efficient. One suggestion for future buyers: if possible, bring a cashier's check instead of a large amount of cash. I ran into a minor inconvenience during the cash verification process. Also, I want to clarify that Kylun was **not** the person who sold me the tire and wheel insurance. That was handled by another supervising agent during the finance process. Based on my experience afterward, I would recommend carefully considering whether you need that coverage. I've called several repair shops around Indianapolis, and none of them accept this particular tire and wheel insurance, so it hasn't been useful for me. Overall, this was a great dealership experience during a stressful time. Kylun Scott went above and beyond, and I highly recommend asking for him if you're shopping for a vehicle. The only downside for me is that the dealership is about an hour away from where I live, so I'll probably have my routine maintenance done closer to home. Other than that, I'm very happy with my purchase and the outstanding customer service I received.

Had warranty work done on my '18 Pilot. Dropped it off early, they started working on it early…read more Sound investigated while it was there, they were great to explain how my individual warranty worked so I didn't come back to a bill I wasn't expecting. Anthony kept in contact so I knew what was going on and the status. Great customer service!

Since my last terrible experience it has only gotten worse. For over 30 days now I have tried to…read moreget my $833 back that they owe me. I continue to get told that they will call me back later which they never do. If I happen to get to the finance department they always start with something like "I'm pretty sure we already mailed the check". After telling them that I never received a check they look and realize that they still haven't sent it yet. This exact process has happened three times. On top of all of this, they still haven't sent me the title for my new vehicle, meaning that my 45 day plate will expire BEFORE they get me the information to be able to get it registered. I'm not sure if they are really this inept, or if they are relating for the last 1 star review they got but either way NEVER buy from these crooks!

Greg Hubler is a close personal friend but I also bought my car from him. The experience was…read morefabulous and I will be buying my next car from him when the time comes!!! I would suggest checking out his new dealerships in Muncie!!

I've been going to Nick and B's for years. Management has changed in recent years but is still…read moreexcellent, maybe even better. I had work done on my truck's clutch (and a brake fluid cleaning/refill) this week. I got a reasonable estmate for $600+ and had them go ahead with it. When I went to pay, the manager Eric and Customer Service Rep Mary Lou had looked up warranty information and my bill was only for $430! Who does that? That's what you call CUSTOMER SERVICE, something I'm glad still exists in some places. It felt like they did something with adjusting my brakes, too, in their total inspection process. They didn't say anything about this or charge me, but I'm pretty sure my brakes are feeling better, too. Good people!

This is a great place to go if you need any work done to your vehicle, the people there are very…read morenice and caring. And they seem like the love working there because they are super nice and they do not upcharge you like all of the other auto repair shops. And the prices are very low for good quality parts.