5 stars to Adam!! What great customer service!!! I was so stuck! He got me right in and got me on my way to finish my Christmas shopping on my only day off! Even gave me an early Christmas present to me and said...no charge!! Merry Christmas to you sir!! read more

I've been going to Nick and B's for years. Management has changed in recent years but is still excellent, maybe even better. I had work done on my truck's clutch (and a brake fluid cleaning/refill) this week. I got a reasonable estmate for $600+ and had them go ahead with it. When I went to pay, the manager Eric and Customer Service Rep Mary Lou had looked up warranty information and my bill was only for $430! Who does that? That's what you call CUSTOMER SERVICE, something I'm glad still exists in some places. It felt like they did something with adjusting my brakes, too, in their total inspection process. They didn't say anything about this or charge me, but I'm pretty sure my brakes are feeling better, too. Good people! read more

This is a great place to go if you need any work done to your vehicle, the people there are very nice and caring. And they seem like the love working there because they are super nice and they do not upcharge you like all of the other auto repair shops. And the prices are very low for good quality parts. read more

Worst experience yet!!! If you have auto protection through Carshield or other companies like it, you should avoid this place at all cost. I pay a monthly deductible through Carshield to cover certain repairs. I dropped off my vehicle and provided them with my coverage contract. It clearly states to drop off the vehicle at a certified mechanic and that the mechanic will reach out for coverage. They failed to do this and completed the repairs so now I'm out of pocket $370 in repairs instead of a having a $100 deductible. We don't pay for this policy for shits and giggles or to get fucked over in the long run because someone failed to do their job! Their excuse, "we made 2 calls to Carshield and was on hold for over 30 mintues". They also stated, "Carshield never called us back and we don't have enough time to stay on the phone and verify parts are covered". I could understand that to some extent, BUT THEY LITERALLY HAD MY VEHICLE FOR A FULL WEEK. If they had any trouble verifying whether the parts are covered then they should have made this very clear and put the responsibility back on me to decide whether to continue with the repairs. This wasn't done and the repairs were completed before preauthorization. Consider taking your business somewhere else where they will provide you with better customer service. A place that has enough common decency to do their job thoroughly. A place that understands their responsibilities of being a mechanic and not just someone looking to get paid!! Even after this happened, like a dumbass, I provided them with an additional $250 in repairs on my second vehicle yet no one suggested giving me any discounts or attempted to make it right what so ever! read more

Great experience every time I'm there. Eric was very helpful and Rachel was friendly from the moment I walked in. A++ in customer service.

Their prices are very reasonable. Service is fast and good. The guys at the counter are very nice.

Great service and very knowledgeable staff. Quality work done for a great price. They got my truck up and running in no time! They also have great specials on oil changes and tire rotations. I highly recommend Nick and B's to anyone looking for auto repair/maintenance. read more

Oil change service was fast and cheap. Will probably make this my new oil change shop. Staff was friendly and eager to provide service.

Great guys here!! Always great car care and prompt service!! I will always bring my vehicles here and send everyone I know here!

Under new Asshole management. Got a mailer letting me know Nick was gone for good, and since then have been treated nothing but rudely, not one knows whats been going on with my car until I re-explain it every time I ask them anything about it, even though its still in the shop, and finally got it toed from shop. They told me they would "have to spend 500$ on it just to try and fix it and confirm the problem is what we think it is.". Come to find out A: its fixable for 100$ or less ; B: They had lost the lid to something like on Day 1 and refuse to replace it even though its only a 10$ part. read more

Nice place. Nice workers. Really fast work. But they overcharge. All i needed were some pads done that i already had and was charged 129.52 seems like alot when other places only charge between 50-80$ read more

First & last visit to Nick & B's for Front End Alignment.Went because Tire Barn just put two new tires on the front & they said Nick & B's would give a discount for a Front End Alignment if I mentioned I bought them at the Tire Barn. Nick & B's drove my vehicle into the shop & 5 minutes later the fellow I talked to approached me with an estimate sheet stating that I needed all Ball Joints replaced before they could do alignment.$612.51 total.I drove away with the estimate sheet knowing the work didn't need to be done. Drove to the mechanic that usually works on my vehicles, he inspected it, & stated that nothing was wrong with the Ball Joints. Everything was wrong with the game Nick & B's played. $612.51!!! read more