I have been to a laundry mat probably once in my lifetime as I've always had one in my home or on…read moremy apartment building. My dryer broke and I had no choice so I googled the closest one to me and stumbled upon this place. It is a decent sized laundry mat. They do not take coins and will not change coins out for you. There is a machine for you to purchase a laundry card $1, you'll need this card to start your washer & dryer, and you load with either cash or credit/debit card. Washing machines are $6.50 for the smaller ones and $6.99 for the bigger ones. And the dryers are $.25 for every 7 mins. 1 full load you'll need about 30-35min for it to be completely dry which wasn't bad. At my previous complex it was $2.75 per load which was dirt cheap so I was kinda shocked at how pricey the washers were here but hey you gotta do what you have too. There isn't plenty of seating inside. It is equipped with a good amount of washers and dryers. They do have a few reserved for the workers. There's an atm inside. They do sell detergent and fabric softener in case you forget to bring yours or you can go to Gaia or Family Dollar in the same plaza. They offer a drop off service not sure the pricing on that but they do wash/dry/fold for you. They also have carts on wheels to help you get around with your laundry but they are very limited on them. Once we arrived we didn't get greeted nor helped, a stranger had to tell me how it operates (the card, pricing, etc). The lady up front eventually came around and asked if we got everything loaded but by that time our stuff was in the dryer, 30 mins later. Place was decent enough. They do have late hours which is good for those working late.

I'm highly frustrated..... I was washing my clothes once my…read moreclothes was done then I went to dry them. I put one to dry then for the second machine right after it said bad card.... I went to a Hispanic lady up front and said that the card wasn't working and she said "if it's not working you lost your money.... " I had 32 dollars on here cause I added 20 dollars to the card today.... And now I can't even get it back I said theres a barcode on the back is there a way you can check in the computer or somewhere that I got money in it and I can get another card or at least my money back and she said "no it's lost" that's unbelievable they should have kept it like before when it was quarters.... And the same thing happened to someone else earlier and she lost her money as well...

This is my first time using BJ's and I must say it will not be the last. From my initial contact…read moreand the overall delivery was smooth, professionally done and dealing with Stephanie was a pleasure. I actually look forward to going back for my next laundry and dealing with Stephanie 10 stars if I could.

The only reason I'm giving this establishment such a low rating is because the manager that works…read morethere is so incredibly rude , nasty and unhelpful. As a patron I've always been kind and polite and I'm always met with nasty. Looks short remarks and the worst customer service I have ever experienced. What's unfortunate is that the establishment is actually very clean and very well maintained & spotless as well as maintained at a very comfortable temperature. However, due to this poor treatment I have received I cannot in good conscience recommend this place unless somebody wants to be treated on a Sunday while getting their laundry done in the event that they need any assistance whatsoever, and that assistance can be something as simple as asking for a tissue or paper towel.

I spoke to the attendant and explained to her that my sheets were ruined by bleach that I did not…read moreput into the machine. She became irate and started screaming at me "I didn't do it so what do you want me to do? I'll have them look at the cameras that I didn't do it!" Like I blamed her? Acting like a junkie and screaming at customers is absurd! I've been coming here for 15 years. I'll never step foot in this place ever again. Since Rosa left this place has gone to crap! All the machines broken. No hot water. And a junkie who doesn't know how to manage her own emotions. Oh don't worry they offered me the $6 I spent on the washer back! But my $150 bed sheets are ruined.

Great find ... my GF loves that she no longer has to do the towels and sheets …read more Astrid is pleasant ... she does the laundry to perfection!!!! And on time ... A great find ... I highly recommend!!!!

they let people take your clothes out of the washer when you just walk to the parking lot!!! then…read morewhen i asked the guy working he gave me a number to call!!! they racist asf and this is my first experience, most the machines are broken

The staff in the morning are always very pleasant and greet you with a smile even when they are up…read moreto their eyebrows in laundry,I really respect Chris and his team in the morning for the hard work they do.I would only make one suggestion that is have a more secure way of displaying someone's phone number and name just for security purposes.

Came in here to do laundry and they are very rude and impolite. Multiple times I have come in here…read moreto do laundry and they have taken my personal items and moved them. Workers are allowed to come in and kick you off of the tables whenever it's most convenient to them. Unless you are Hispanic, do not come here expecting to be treated fairly. Racist and hostile environment.

Disgusting. German roaches crawling everywhere; on the floor, on the washers and dryers, on the…read morecounter where you can fold your clothes.

Have used them twice now. Big machines for large load, can pay by credit card. Very helpful staff!read more

Laundromat with washers ($4.50 / load for the washers by the front door) and large dryers ($0.25 /…read more6 minutes). The washers are all front-loading and there are some washers of other sizes elsewhere in the store. The self-service coin-operated laundry is actually open 24/7 and has air conditioning (yay!). They also have vending machines for laundry detergent. There are large tables for folding and organizing clothes as well as carts (think laundry basket on cart) to help you move your clothes around the store. The owner's very young kids spent a lot of time in the front of the store, playing with toys or climbing onto chairs. Wifi password is 5613680146 (their phone number), you can connect to the one that says 'Invitado'.

Machines are new and clean. Alan was most helpful…read more It cost me about $10 for a comforter AND a large quilt. Went to run errands during the wash, ... when I returned, Alan had already put my items in the dryer and pre-paid it to save me time.

It's ok. One chair for a customer to sit while waiting. There's one working launder-mat person here…read moretoday, and she's hard to communicate effectively with (annoying). Either plan on bringing your own quarters OR swipe the operating machine's CC reader. The RFID tap card didn't work for me. Even after trying different one's. Smaller washers are 4 bucks a pop, bigger ones are around $7.50. Dryers... $2.50, which run hot even on the low temp setting. On the positive side: Clean inside, close to Pineapple Grove district if staying in that area. Note: Name of business isn't correct on Yelp here. Their sign says Tropical Wash.

They screwed up my jeans. I have a white spot behind my leg. I don't understand what it's from and…read morethey said they don't use bleach unless they're using whites. They are not helping me out. I don't understand what's going on and I'm really disappointed.

They're terrific there everything is nicely displayed and clean , and the owners are very niceread more