I wish this place was closer to me in Delray. But, I do go…read morehere becasue of the extended hours and there are usually available machines. Where I live in MD we use 'cards' and not quarters. Much easier... Yes the attendance if not very pleasant, but...it's a tough job. Also agree with Tom...huge improvement of the one down the street...which I walked out of... Keep in mind most laundramats do not let you use dryers if you had not done a wash onsite.

Horrible customer service That woman that appears on the…read morebusiness pictures is the worse person to ask for help.... I use a machine using the app and the machine doesn't want to work...... I ask her if she can do a refund of change my clothes to another machine and she just ignores me ..... Then ! I get cash and pay but the rinse cycle on that machine doesn't work.... I ended up paying 13.50 for one machine that leaves my clothes full of detergent ...:: That cuban woman if the worst She was in the phone the entire hour and didn't do nothing

This was my first ever visit to SQL and I am almost speechless over how terrific of an experience…read moreit was! Having no idea how to wash 2 comforter sets, they helped me every single step of the way. And, it that isn't enough, they assisted with FOLDING these large pieces!! MONICA, RAY and ALEX provided the best customer service I believe I've experienced in any businessl The location was very clean and I would highly recommend this laundromat! Thanks from the heart to MONICA, RAY and ALEX! I truly appreciate your strong work ethic.

This is a great laundramat! The machines are new and Alex was fabulous in helping me navigate my…read morefirst visit. It is clean and bright and very well kept. I definately will be going back! Thank you Alex!

They screwed up my jeans. I have a white spot behind my leg. I don't understand what it's from and…read morethey said they don't use bleach unless they're using whites. They are not helping me out. I don't understand what's going on and I'm really disappointed.

They're terrific there everything is nicely displayed and clean , and the owners are very niceread more

This is my first time using BJ's and I must say it will not be the last. From my initial contact…read moreand the overall delivery was smooth, professionally done and dealing with Stephanie was a pleasure. I actually look forward to going back for my next laundry and dealing with Stephanie 10 stars if I could.

The only reason I'm giving this establishment such a low rating is because the manager that works…read morethere is so incredibly rude , nasty and unhelpful. As a patron I've always been kind and polite and I'm always met with nasty. Looks short remarks and the worst customer service I have ever experienced. What's unfortunate is that the establishment is actually very clean and very well maintained & spotless as well as maintained at a very comfortable temperature. However, due to this poor treatment I have received I cannot in good conscience recommend this place unless somebody wants to be treated on a Sunday while getting their laundry done in the event that they need any assistance whatsoever, and that assistance can be something as simple as asking for a tissue or paper towel.

I've been coming here for over 4 months. The proprietor is professional and nice. The place is…read morealways clean and the hours are great. This is a family friendly area I always feel safe here.

I don't ever use coin op laundry but I am here on vacation and don't have a washer and dryer. This…read moreplace was kind of small, kind of messy, kind of creepy. I knew it was a bad choice when I decided to fold my clean laundry on the table and thankfully decided to get some handiwipes out of my car and wipe the table off first. It took four handiwipes to get the grime off the table and then I still wasn't even sure that it was completely clean. I found a different laundry for the next time. I'd give you more details but suffice it to say I have reviewed another laundromat that is much better. Find that one.

I come here often. i've never had an issue until today when the machine took 20 dollars and didn't…read moredispense a single quarter. no issue tho since they have a customer service number right ? wrong. that number says "this number is not in service please try again later". i've called multiple times. I just want the money back or someone from this establishment to at least answer the phone

This place is impressive I came here so I can wash my comforter since my washer at home is small…read more Well this place is super clean and air conditioned. I didn't have a bad time washing my things here. I would definitely come back again. The staff is friendly and the washers are a bit expensive but they do a good job. Everyone washing their things are super respectful and minds their own business. I would definitely come back here if I need to again. The process is fast and efficient.

I entrusted this dry cleaner with five high-end garments valued at over $3,000. When the items were…read morereturned, multiple pieces had clearly shrunk by roughly two sizes and were no longer wearable. These garments fit properly before service and were worn without issue. When I raised the concern, instead of taking responsibility or offering a reasonable resolution, the company dismissed the damage entirely, hid behind "industry standards," and claimed the changes were within "normal tolerances," despite the fact that the garments were materially altered and unusable. What was especially frustrating is that a prior issue with a different garment had already occurred, which they acknowledged at the time by offering compensation as a "courtesy." Now, faced with a much larger and more obvious loss, they refused any accountability. I expected professionalism and care commensurate with handling expensive clothing. Instead, I was met with deflection and a refusal to stand behind their work. I would strongly caution anyone considering bringing valuable or tailored garments here.

Double charged me three weeks in a row. Each time they provide a credit that gets eaten up when…read morethey double charge me the next week. I used My Laundry Genie every week for more than 10 years. Now that it has been taken over by incompetent owners like Gino and Ricky of Garment Care Genie, I and everyone I know are looking for a new laundry company. Stay away!

Have used them twice now. Big machines for large load, can pay by credit card. Very helpful staff!read more

Juliet did my laundry and it was perfect! She is lovely. Place is clean and efficient.read more