Like most pet owners who find themselves at an emergency clinic, we arrived under heartbreaking…read morecircumstances after our large-breed dog suffered a heat stroke. Our dog was initially being treated at another clinic in Houston, TX, but they closed at 6:00 p.m. and did not have the after-hours staff needed to provide the critical care he required. Our regular veterinarian recommended this clinic because they have experienced emergency veterinarians available overnight, so we made the drive. Although our story didn't have the outcome we had hoped for, we would wholeheartedly recommend this clinic to anyone in need of emergency veterinary care. We were truly impressed by the compassion, professionalism, and exceptional level of care our dog received. The team kept us informed with proactive updates, took the time to explain every step of his treatment in detail, and, most importantly, showed genuine care and compassion for both our dog and our family during an incredibly difficult time. If we have an after-hours emergency situation in the future, this is where we will bring our animals.

1 star is too much for this clinic... 3 month old cat with a severe broken leg. Total visit $485…read more This was ubsurd. $124 exam (did nothing) $182 xray ( did not forward to my vet ) $105 splint / bandage( wrapped in gauze only) $55 pain meds for 96 hours ( lasted only 3) never again will this under qualified team assist any of my pets....

We absolutely love Dr. Harper and his staff. They have taken excellent care of our dogs. They…read morealways greet us with a smile and love on our Callie and Jolie as we do. They follow up after each appointment. They answer every question I have and do it with a smile. We could be happier with their service!

Dr. Harper as well as ALL the staff have been amazing. We have been with this clinic for over 12…read moreyears. I would not bring my pets anywhere else. The care and dedication goes from the time you check in to the time you check out. Everyone I have ever dealt with has always been caring and respectful. I love them all!

Dr Blotner and his staff are amazing and compassionate. We have been using them for years and love…read morethem all. They are friendly and kind and loving toward our pets (kids) and us as well.

I've been going to them for years. They take care of your puppy with a happy heart and your Senior…read moredogs with compassion. Dr. Blotner and his staff are well trained and knowledgeable. I highly recommend this Vet.

Great place to take your pet! Keeper receives the most kind and loving care! Walk-in are welcome…read moreor they can get you an appointment soon.

Very good veterinarians. They are very nice and friendly. They are very patient and thorough with…read moreour pet. I highly recommend this veterinarian office.

Very kind and patient with me and my daughter. We were very nervous about our pet. Helped our cat…read morefeel much better!

Don't bring your mini pigs here - my died from improper handling by them. Had to leave a star in…read moreorder to write this but I wouldn't have left one otherwise. They even had the audacity to charge me for the cremation... Ms Christi is the best thing about this place but if she wasn't there I honesty don't see how they stay open.

I use to go here when it was known as best friends animal clinic. I had just moved from another…read morestate in the west coast to Westlake, LA during the beginning of 2020 and I was looking online for a veterinarian and it led me to here. I chose this place to be my dog's new veterinarian because of the good reviews and how everyone said that Dr. Ford is an amazing veterinarian. It was easy to set up an appointment. The vet staff, Dr. Ford and front desk employees were all so nice and kind. I had no problems with any of them. Dr. Ford is a great veterinarian and even took his time to answer any questions and did thorough exams, and it's thanks to him that I know that my dog has Patellar luxation and even asked me if my dog had any limping and I said no; he had said that patellar luxation is normal in small dogs which was a relief and since he wasn't limping that it shouldn't be a concern, and to this day, my dog still hasn't had any limping. The prices were pretty good too, I use to pay about 300+ each time I went to the vet and when I came here, it was always 100 or less and with NO tax on it! (Really amazing!) I had to move out of state in 2023, it was close to my dog's annual vaccines and Dr. Ford squeezed me in that same day I called with no hesitation and 2 days later I moved out of state. Literally, the best veterinarian I have ever seen and he actually cared about his patients/clients. The reason why I'm writing this review is because I randomly got an email from a place called NVC - Lake Charles and I didn't know what that was; I googled it and to my surprise, the address matched best friends animal clinic and I found out that it was sold to them and that about 4 months ago, nvc KICKED Dr. Ford out and ALL of his staff.. like who even does that. That's just straight up greed. Dr. Ford founded best friends animal clinic and even found the place to make it into a veterinary clinic and he's the one who gets kicked out along with his staff.. like what? That's so horrible. The prices have since gone up and it's double/triple the price. NVC is a greedy corporation that likes to kick out veterinarians that have founded their own clinic to scoop it up from them because they don't want to actually work for it to find a place to lease themselves and find the clients/patients themselves. I REALLY hope Dr. Ford opens up a new veterinary clinic and everyone goes there instead so this greedy corporation can close up in lake Charles. They have even been lying to people saying he retired when he was straight up fired along with his staff. I will be attaching a link to Facebook so you all can read what NVC did to Dr. Ford and his staff. They gave them no warning or notice; they showed up to work on a Friday 4 months ago and told them that they're all fired. https://www.facebook.com/groups/sulphur100/posts/2927774914080687/ If the link doesn't work, just screenshot it & copy and paste the link on google and you'll read all the comments of what greedy NVC did to Dr. Ford and his staff OR write "Dr. Ford lake Charles vet" and the Facebook post talking about all of this will come up. So NO I don't recommend this veterinarian clinic anymore at all. If my review gets deleted, I'll just write it again and again and again.

Dr Terry Ford is no longer there, the corporation removed him and his staff from the office. I…read morewould not recommend going here any longer. Terry Ford put his patients and the owners first, built a relationship and actually worked for affordable options and treatments not upsetting products or procedures that may put you in debt or you felt forced you to do nothing because of cost. If it was going to be costly you could trust him with that knowledge it was necessary. These companies taking over only care about money and the client count.

We took our cat, who had an infection in her mouth and eyes, and they squeezed us in without an…read moreappointment. She received 2 shots, eye drops and a followup appointment in 2 weeks. Satisfied all around so far

Maggie was treated expertly and is now fully recovered xxxxxxxxx…read more Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxddddxxxx

Best vet in SWLA hands down! Super kind, attentive and professional. The whole staff has been and…read morecontinues to go above and beyond for everyone. Been bringing my pets to them for years now, from day 1 they make you feel like family.

I'm giving this clinic a five star review because of DR. LINDSEY WHITEHURST. She is the closest…read morething I've found to a proactive vet in the lake area, a vet who is truly concerned with healing rather than building up your bill. I personally believe we over vaccinate by vaccinating every year. I was looking for a vet who offers titers. A titer will test your pet for antibodies and let you know if they need to be immunized since we now know that several vaccines last for several years. This way your pet can avoid being over vaccinated. I called all around town and one by one vet clinics simply told me "no". Or "what is that?". Dr. WHITEHURST made a note, called the lab they used, and is now giving me the option to do titers on my pets. Thank you dr. Whitehurst. You represent the next generation of medicine the lake area is missing and in desperate need of. So proud of you!!!