I waited several weeks before writing this review so I could evaluate the experience as objectively…read moreas possible. Summary I brought a pregnant dam to this clinic for an emergency C-section after labor stalled. The initial surgery resulted in severe internal bleeding that required a second emergency surgery later the same day by a different surgeon to save her life. Communication throughout the process was poor, and my dam and puppies were kept at the clinic for more than 24 hours. After discharge, the puppies were significantly underweight, dehydrated, and in poor condition. All puppies contracted canine parvovirus despite the dam being fully vaccinated. Full Experience We recently relocated our kennel to the area and had a large-breed dam whose labor stalled approximately three hours after delivering her first puppy. The emergency clinic we had previously vetted was closed, so out of necessity I brought her to NVC at approximately 4:00 a.m. on 5/5/2026. After the initial examination, bloodwork, radiographs, and ultrasound, Dr. James Longoria recommended proceeding with a C-section. He assured me that he routinely performed C-sections and spays and advised that spaying during the final C-section would be more cost-effective. Before surgery, I specifically asked whether oxytocin would be administered in an attempt to stimulate labor before performing surgery. I was told it would be. However, the medical records I later received contain no indication that oxytocin was ever administered. I was also told my dog would be seen immediately. Instead, the surgery began significantly later than I was led to expect. Around the time I had been told discharge would occur, I returned to the clinic and was informed that my dog was still in surgery. When I questioned the delay, I was told the procedure was taking longer because of the size of the blood vessels that needed to be closed. During this time, staff asked me to bring in the puppy that had already been delivered at home so it could nurse with the dam and litter. Believing this would be in the puppies' best interest, I agreed. Several hours later, after repeated attempts to obtain updates, I received a call from lead surgeon Dr. Brady Hanson requesting permission to take my dog back into surgery because she was not doing well. I immediately consented. Dr. Hanson later informed me that he had found multiple sites of internal bleeding and had to perform emergency corrective surgery. He also administered multiple blood transfusions. In my opinion, Dr. Hanson saved my dog's life. He communicated clearly, acted decisively, and was transparent about what had occurred. For that, I am genuinely grateful. Unfortunately, communication from the clinic as a whole remained poor throughout the remainder of the hospitalization. I repeatedly called seeking updates and was consistently told that the puppies were doing well and nursing normally. I specifically asked whether puppy weights were being monitored to ensure proper neonatal development and was told that they were. On 5/6/2026, I was finally told I could pick up the dam and puppies. Upon discharge, I was shocked by the condition of the puppies. They were significantly underweight, dehydrated, and appeared to have received inadequate care during their first 32 hours of life. When I requested their birth weights, I was informed that puppy weights were not recorded because only the dam was considered the patient. This directly contradicted what I had previously been told when I specifically asked whether weights were being monitored. Every puppy developed canine parvovirus. Because the dam was fully vaccinated and we've never had parvo in our program, I can only speculate as to how this occurred. My concern is that the puppies may not have received adequate nursing and colostrum during their critical first hours of life, especially given the dam's medical complications and need for a second surgery. Regardless of the cause, I spent the next three weeks providing around-the-clock intensive care to save the litter. Thankfully, all puppies survived with the guidance and treatment provided by my regular veterinarian. Final Thoughts My total bill was $5,212. The clinic did not charge me for the second surgery that was required to correct the complications from the first procedure. The financial cost, however, pales in comparison to the time, emotional stress, and ongoing expense of managing a parvovirus outbreak and decontaminating our home and kennel property. While I am thankful to Dr. Hanson for saving my dog's life, my overall experience with this clinic was deeply disappointing. Between the surgical complications, inconsistent communication, conflicting information regarding puppy care, and the condition of the puppies at discharge, I cannot recommend this facility. If faced with another emergency, I would choose to drive to Houston or to a 24-hour clinic across the Louisiana border rather than return here.

Drove two hours for my cat's UTI/blockage treatment. Paid $4,200 for a two-day catheter and…read moremonitoring. He went in Tuesday after I found him straining with blood drops on the tile. They removed the catheter Thursday and had us wait 12 hours, which is standard, to see if he'd urinate normally. He re-blocked. Their "plan"? Another $4,200 to reinsert the catheter over the holiday weekend because no surgeon was available until Monday, plus $7,000 for the actual surgery. Total: $15,400. At no point did anyone explain the real risks, the high likelihood of re-blocking, or actual surgical outcomes. Zero transparency. They told me over the phone we would get a $1,084 refund if we chose euthanasia, minus the $84 communal burial fee, so around $1,000. When we showed up to say goodbye--because $15k is not realistic for most people--the refund suddenly dropped to $770. The excuse? One employee said they "checked his urine again," after we had already made the decision. Another said we were charged $230 for another day of hospitalization, even though we returned the same day as the supposed checkout time. It felt like numbers were being invented on the spot. They also pushed credit applications hard, trying to funnel us into financing their inflated corporate prices. And one more thing: On Tuesday when I dropped him off, I didn't have the full $4,200 immediately because I had to transfer money from savings--like any normal person in an emergency. I told them I could pay $2,000 now and the rest the next day when the transfer cleared. I even gave them the card number to charge. They still refused to treat him until every dollar was paid upfront. No compassion. No flexibility. Pay in full or your pet doesn't get help. This is a private-equity-owned clinic, and the behavior shows it: predatory pricing, shifting numbers, no empathy, and zero interest in the actual animal. My cat's life was effectively held behind a paywall. If I could give negative 1,000 stars, I would. Terrible care, terrible ethics--only the bathroom was clean. Save your pet's life, go somewhere else! If you have a similar story, feel free to reach out to me on IG: praecordiasghost I'd like to hear it.

Really JLo? Love Don't Cost A Thing? Let me show you our vet bill…read more Wilcox Veterinary Clinic (WVC) saved my family from heartache. I didn't want one pet, but my dad and daughter seem to run the show. Our second Dog Indy, fairly new to the family less than a year old, but growing massively was hit by a car. Our local clinic said they were not equipped for the surgery he required. When I saw the Xrays my heart broke. WVC quoted us half what other animal hospitals quoted. WE (mostly my dad) have been driving back and forth from Houston to Grove, TX. Every few days to re-dress his bandages and to remove his stitches. Today he's back to his old habits of jumping on me when I ask him not to. My daughter can now stop terrorizing our older dog and wrestle with Indy once again. I'm thankful to the doctor for making our doggie whole again. *I expect to see his bionic powers soon.* Grateful to the staff for being so friendly to us and our fur baby.

if I could give no stars I would. I absolutely Don't recommend going to the groves location. I went…read morein for my dog because she had a rash on her belly found out she had lymphoma. Dr skinner never ran any test or blood work just started her on chemo, went back in for a two week check up. Still no test, xray, or blood work. Went to get a second opinion found out the chemo was doing sever damage to her liver and absolutely nothing to the lymphoma. which could've been prevented by Doing bloodwork. She then passed at the animal house due to her liver completely shutting down along with other organs. The two amazing doctors at the animal hospital even said that all the damage to her organs could've been prevented. Never will I be bring any other animal to them nor will I ever recommend them.

overall never taking my dog or any of my pets there they just want your money and they don't care…read moreabout your animals wellbeing one bit they are the WORST veterinary ever!!! I've gone to McGowan vet a couple times because my dog has a tumor and I was gonna get him neutered but the first time I went in for an exam they checked him out and charged me the money for the exam then they proceeded to setup an appointment for his surgery date. when the time for his surgery came around I went into the exam room before the took him in to get surgery and they took his blood and told me that his blood was to thin to do surgery so then they proceeded to give me a prescription for him to take for couple weeks and they charged me again and set back the appt for a month and they had told me that it's normal and that it happens all the time that they have to give dogs that medicine and send them home so I proceeded to tell them that if it's normal why didn't they do that in the beginning when I first came in to set up an appointment for his surgery so I wouldn't have to take him home for a whole month and they couldn't give me a straight answer and so I took him home and two weeks after he had been home he started to mess with the tumor (licking it) so I called the vet and asked if they could move his appointment sooner because my dog looked like he was in pain and they moved the surgery date sooner and that was the end of that after a week or so that I had called them one day he started crying really loud and started licking his tumor and I noticed that it started to bleed so I called McGowan vet and told them what was happening and they said that they could set up an appointment for another exam before his surgery so I then took him to his exam that they had set for him and the only thing they did was looked at him said " yep it's starting to bleed and needs to be taken care of " she proceeded to do nothing but tell me that I already had a date set for the 10th which I had already known i took him in because they said they could do something so the only thing they did was tell me the date of the surgery and charged me once again (they did absolutely nothing) so then I came home and 1 day before his surgery they call me and canceled his surgery due to a inconvenience they had and told me to call dowlan veterinary hospital instead I then proceeded to tell them that I've spent so much money with them already for countless and POINTLESS exams and that if that money could be transferred to dowlan veterinary hospital or get my money back because now I have to redo all those exams and with another vet since they had an inconvenience and my dog NEEDS the surgery asap they then said no they can't and I told them so all that money that I had given yall was pointless the only thing she could say was "sorry" and hung up.

Nice people they were able to help both of my cats. visit went very well. I have another…read moreappointment to get one of my cats teeth cleaned.

They are Awesome, Really dedicated to their craft, from Doctors and other staff,especially Dr…read more Wilkerson, and Edward Hughey...I have a very temperamental feline and they know how to handle him,and I'm really appreciative of this. The staff there really cares for the patients, See if you bring your pet there, they will be in very capable hands.

I will never bring my dog back there again. I brought him there to be boarded for 4 days, and when…read morepicking him up there was dog poop matted all over on his rear end. It wasn't like he had diarrhea. It was clumped.. Keep in mind this is a dog that is house trained, and kennel trained..After calling up there and talking to someone, I was told their was no poop in the cage and he was walked 2 times a day. They also stated that they would shampoo him for free this week. Hell no I don't want them ever touching my dog again II will be finding another veterinary clinic.

Being truthful. One blood taken in the 10yr. Brought my best friend my baby my world in because her…read moretummy was swollen. Yes she had problems with her legs. But the swollen belly. Dr Sara took Sissy to the back and said that was just fat!!! Sissy wasn't feeling well so I took her in to be checked. Next thing they kill my baby. I went to shock.

Amazing people, kind, understanding and very attentive. They explain everything thoroughly.read more

Recently, my dachsund had an obstructed intestine and spent the weekend at a local emergency…read moreclinic. He was released to Dr Foskey, our veterinarian. Dr Foskey treated him conservatively without invasive surgery and on the 3rd day he came home. Dr Foskey's office was kind, attentive and very informative. They kept in touch at least twice daily during hospitalization. Dr Foskey met with us upon release and answered all our questions thoroughly. I would never use another vet. He is the BEST as is his staff. Special thanks also to Scarlet and Robin!

They took care of my Chihuahua ABIGAIL very well and my Schnauzer and my Bluetick Coonhound is…read moresupposed to go to the Vet today as far as I know

I saw the negative reviews after leaving my dog for the night and got a little nervous, however my…read moreexperience was very pleasant from the start. I called first to ask about some alarming symptoms my dog was having and got an upfront, quick response. The technicians' speech remained calm every time they spoke which was reassuring. Doctor Flowers was very attentive and took good care of my baby. I hope I never have to take my dog to the emergency clinic again, but if I do, we will be going to SETAEC.

This review is only in regards to the technician I spoke with. I have no experience with the…read moreveterinarians, and cannot comment on their services or professionalism. To make a long story short, if you plan to be seen at this clinic, be sure to show up in a chipper mood. After waiting over 30 minutes to be triaged (totally okay with me as I understand there are always animals with greater needs than mine), I was met by a technician who wAs a bully, verbally abusive, and literally told me that because I was being "rude" that my dog would "have to wait a lot longer". Mind you, my dog had been attacked and had multiple lacerations to her neck. He was looking at my dog laying down in the back of my SUV while telling me that I have a bad attitude and that he was putting her at the bottom of the list. Behind a dog that had an inflamed eye. This is NOT how triage works. The fact that this technician, Jason, punished my pet because I didn't feel the need to coddle his emotional instability is absolutely ridiculous. Nobody comes to the ER vet having a good day. I can handle him being rude to me, but punishing my injured family member out of spite is poor ethical practice among many other things. Please know that if I was a man, he would have NEVER spoken to me this way. I'm a 32 year old female, and was alone and scared. Apparently my tone was not to his liking. Included is a picture of what another practice did to help my dog. Just to clarify that this was more than a small wound. Yes, I had to leave and find somewhere else because he left me outside after looking at my dog. He went in and put her chart away to punish me. He did all of this while we were alone in the parking lot. I have never in my life had a grown man condescend me and speak to me this way. I'm an RN and deal with rude patients daily, but this doesn't change the fact that I am there to help them. If I behaved in the manner he did, I would lose my license and be fired. It's abuse. Plain and simple. Against me and my animal. Also, check out their other yelp page. They have two! The other also has similar bad experience.

I rescue cats, so I have a tremendous high number. At the moment I have 17 cats and one retriever…read moredog. I've used Rusty Hall for years and my brothers as well. He has always been great with my babies and his staff has too. Will continue to bring all my animals there!

my chihuahua needed stitches as a result of a dog fight. Dr. Hall and his staff did a wonderful job…read morecleaning and stitching her wounds. they are priced reasonable and very personable with their clients. I like them.