Complete jerks. They actually cancelled my appointment the a day before it was to happen because I…read moredid not call them back to confirm. I am neither a slave to my phone or Elliot. I went elsewhere.

I'm so happy to have Brian Chin as my therapist - he does such a great job on my hands/wrists (both…read moreare 88 years old) that I feel able to tackle any project that I was unable to do before. Brian cares about his patients and is so encouraging at all times.

They are one on one and very attentive to their patients. My PT Carissa Corcoran is very friendly…read moreand professional. She does her best to put a holistic treatment plan that will give me the best chance of getting back to good health. I highly recommend them.

Staff is friendly, professional, and very knowledgeable in treating a variety of injuries and…read moremedical conditions. I had tremendous success with Andrew when he treated me for physical therapy following a full knee replacement, and treating my calf and shoulder injuries following an auto accident I had in March, 2025. I highly recommend this agency!

I've been fortunate to work with Furnace Brook PT and receive treatment for two conditions (knee…read morereplacement and rotator cuff surgery) over the past year. The practitioners here are exceptionally trained and qualified, with most, if not all, having advanced degrees in Physical Therapy and extensive practical hands-on experience. Samantha ("Sammy") Rondeau, DPT, led my first series of PT sessions for right knee replacement. This was personally challenging as I'd never experienced a surgery or recovery like this one. Sammy outlined, explained, and led 3-times a week sessions to restore movement and full use of my right leg. This included home exercises (I continue to use as part of my home workouts.) Sammy is also leading my rotator cuff PT (which I started this week.) A comprehensive assessment coupled with MD recommendations precedes physical therapy here. Everyone here is very client-focused. Lots of off-street parking and a comfortable waiting room. The staff are all upbeat and eager to guide the rest of us to improved health. There are many PT clinics in the immediate area, but I am very fortunate to work with this one.

I was excited to try and schedule a session at this location because of heard some good things…read more Unfortunately I called today, not sure if it's because it's almost holiday, the lady who answered the phone sounded impatient to answer my questions. She actually sighed. Not a good sign. I will look elsewhere.

I have had 2 separate physical issues and have been to Soleil two different times. Ron and Dave are…read moreexceptional. They have given me exercises to do and I'm feeling wonderful after going here. I can't say enough good things about them. I also referred my neighbor to them!

It has been a pleasure working with Ron and Qui. Ron and Qui are very knowledgeable and know what…read morethey are doing. They know exactly how far to manuever you to get you to the next level -- so much so that I am a month ahead of my goals. The environment is friendly and down to earth with honest caring people.

I highly recommend Peak Physical Therapy! I had a meniscus tear that the orthopedic suggested aqua…read moretherapy and physical therapy instead of surgery. I was pleasantly surprised how much exercise I could accomplish in the pool on the first visit! My therapist Andy was excellent in listening to my concerns and in training me so that I could continue working out at home on my off days. My only wish is that they could have more pool days at the Weymouth Club!

I could only give 2 stars due to my recent experience at the Quincy office. The time spent here…read moremarked my third with PT on issues relating to a similar injury. I knew all too well what I was in store for, & was punctual for each appt, but was often seen 10 minutes late. This may have been overlooked, but the office was often empty & I was told the therapist was busy with 'paperwork". The contention I had on the time, is that she tried to release me after only 15-20 minute sessions, but continued to charge my insurance company for hundreds of dollars. It was evident early on, this therapist was obviously not enthused about her job and it showed. If someone else walked by, i was quickly abandoned and/or her attention diverted. Even though progress had been made, she eventually was pawning me off to a sports masseuse. I have nothing against going for a massage, and in fact began working them in to coincide with my treatment, but in one breath the therapist was telling me I could eventually be pain free but it would take time; yet in the same sentence telling me I need to learn how to "manage the pain" & therapy was over!! Are you kidding me??? I understand after a certain period of treatment, there is a re-evaluation. The problem here is that she was cutting me loose before I was healed. It's not that I am trying to be my own dr., and i may have respected her professional opinion, had she wanted to listen or take into consideration my past personal experience's. When I tried to make additional appointments, she had the office secretary call me to cancel them, and was then provided the excuse Katie was concerned with my insurance and that I may be charged for the appointments based on her notes. Apparently her notes do not include the comments made by the patient. I have excellent insurance and it covered past treatments in full, with no problem. I now will need to go to another PT office, with the same insurance, to finish the job the way it should be.

My husband and I were active, loyal members of Dedham Health for six years and during most of that…read moretime were very satisfied with the quality of classes and equipment. However, in November 2024 we had a bizarre experience. My husband was having a civilized conversation with a fellow member the day after the presidential election when suddenly the director of the fitness center broke in uninvited and launched into an unprovoked verbal attack based on false assumptions about his political views. After staying away for a year and a half, we recently considered rejoining because of a health need for specific classes that are not available elsewhwere. However, the management refused to speak to their employee about his bullying behavior or to mediate in any way. I would not recommend this club to anyone who expects to feel safe and respected.

Adult tennis program is impossible to figure out. Can't get anyone to return emails about programs…read moreand clinics. Terrible customer service. There are not many other indoor courts, so I guess they don't need to be consumer focused.

I've been searching for real help for over 10 years, and I don't say this lightly when I say that…read moremeeting Carina O'Neill truly changed something in me. Over the years, I've seen countless doctors, specialists, and pain clinics. I've had just about every injection you can imagine. What stood out to me before I even met her was that multiple doctors, all from different buildings and institutions, independently told me the same thing, "If anyone can help you, it's her." That alone says everything. From the moment I met Dr. O'Neill at Spaulding in Braintree, I felt something I haven't felt in a very long time... I truly felt seen. She didn't rush me. She didn't talk over me. She didn't treat me like a chart, a case, or a number. She treated me like a human being who has been carrying pain for a very long time. Her empathy was immediate and genuine. She spoke to me gently, listened fully, and truly validated everything I've been experiencing for years. The injections themselves were unlike anything I've ever had, and that's saying a lot. (I've had hundred maybe even thousands of injections over the years) She was able to inject in places no other doctor has ever addressed, areas I didn't even realize could be treated because no one else had the experience or confidence to go there. I felt relief right away, and in the days following I've noticed slow, meaningful progress, the kind of progress that brings real hope. But more than the physical relief, what has stayed with me is knowing that she truly cares. I can tell that no matter what, she will do everything in her power to help me. That kind of care is rare. After a decade of feeling dismissed, minimized, or overlooked, she made me feel like a person again. I now completely understand why she's talked about the way she is, why doctors across New England know her name, and why she's the one they send their hardest cases to. One visit was enough to see it clearly. Carina O'Neill is extraordinary. Without question, Carina O'Neill has put Spaulding Rehabilitation in Braintree on the map. I am beyond grateful I found my way to her, and for the first time in years, I feel hopeful.

Full disclosure: this review is about Donna VanHelene, 0T (occupational therapist) at Spaulding…read morerehabilitation. Donna designs, crates and fits custom, silver ring splints. These help people with a CTD, connective tissue disorder, like my Hypermobile Ehlers Danlos Syndrome. They prevent my fingers from hyperextending and eventually dislocating. Donna VanHelene has the knowledge, skill and patience to design each custom finger brace with the TLC it needs. Then, during follow up visits, she will adjust and refit the custom hand braces as needed. THE DEAL: If you have a CTD, like me, Donna can help address, and hopefully reduce, pain in your hands and wrists!

After getting horrible service and treatment at the Bay State PT in Brockton I decided to try to…read moreswitch to Quincy. I sat in the office for ONE HOUR while the clueless receptionist tried to find my file. I walked out. They never even apologized for making me sit there for ONE HOUR on a weekday as I missed time for work and was NEVER SEEN. I was late told by a Bay State worker that all files are online and it could have easily been accessed. CLUELESS!!!

My experience with Bay State in Quincy over the past 4 years has been exceptional. The therapist…read moreare all very personable, listen to everything you have to say and provide excellent care. I have referred may friends and colleagues to the therapists at Bay State and they have only good things to say. I strongly recommend everyone to go here!!!!! To comment on the prior review, you must have caught them on a bad day? I have experienced and heard only good things about the front desk staff. They really do help in any way that they can and work well with the Physical Therapists.

I was referred to Bay State PT, specifically for either cupping or dry needling, as indicated on my…read morereferral picture attached. When I called to schedule my initial appointment, this was the service that I requested. After being booked the first appointment and paying my copay ($70), I was told that the physical therapist they scheduled me with did not perform dry needling and that I would need to follow-up with another PT. In addition to that, I was told that they cannot bill insurance for dry needling and is $100 out of pocket per visit. None of this information was communicated to me on the phone before I made the appointment, otherwise I would have tried other places that will bill insurance first. After inquiring about whether I could at least get my $70 copay back for the incorrect visit, this was refused. After this experience, I told them to discharge me as a patient. If I can't trust them to even book me the correct appointment, I will not be trusting them as an alleged health care provider.

I would like to recommend Dr. Gennessa Spang Hansen, Physical therapist and clinic manager at Bay…read morestate Physical therapy, for anyone who is looking for a seasoned experienced therapist to treated any of their bodily injured they may have. I came to her to seek pain management and injuries to my right wrist about a few months ago and she evaluate my pain according to what she knew best that can help treat and cured my severe pain I was enduring at the time of my injury. After seeking two months of exercise, massages at Baystate Physical and with the aid of my orthopedic surgeon , Dr. Charles Cassidy, injecting cortisone shots, I have feel allot better with both treatment. I am on my way to healing 100% soon, after seeing my orthopedic, for final evaluation at Tufts Medical Center.

I went to Elliott PT in Dorchester twice, once in 2020 and again in 2025. Both experiences were…read moreexcellent, and I highly recommend the place. My first PT, Rebecca, is an amazing physical therapist, extremely knowledgeable and motivating to work with! I made great progress with her, and felt enthusiastic and optimistic the whole time. The desk staff are also super helpful and nice--really excellent at their jobs too. I came back for physical therapy for a different problem 5 years later, and had the luck to work with three more physical therapists there. They were Conor, Greg, and (on two occasions) Brittany. They found a way to keep me making progress even when I had a medical set-back, and they worked really well as a team. Plus, they were super-kind and knowledgeable and creative in the choice of exercises. My balance and strength have noticeably improved because of working with them . Also, they have taught me valuable lessons about how the different muscles work together and how to make the best of that. Add to this that the staff at the desk is still both super-competent and very kind and friendly--I still recommend Elliott PT in Dorchester highly!

Went to a real professional. Amazing how much better my arm is feeling. Don't waste time at Elliotread more