I would give negative stars if possible. I've traveled the world and this is easily the most irresponsible and unprofessional cab company I've ever had to deal with.
We were picked up by cab #262 at the airport. Instead of being taken to our hotel cab driver took us to go pump gas, despite our protest. He had blood shot eyes and was acting erratic. We immediately asked to get out after he stopped. He would not let us until I opened my door and got out. He proceeded to THROW our bags out and depend we pay him the $7.25 fare he racked up bc He forgot to fill. He then nearly RAN US OVER while we tried to get into the gas station. He called us ever curse word on earth and he threatened us with his "safety piece" and told us he was going to CUT US multiple times. He was clearly under the influence, mentally off, and or criminal.
Gas station attendant called the cops, we called the cops. Cabbie ran off before the cops came.
I called the cab company to speak to the supervisor, James Brown, who seemed flippant about the complaint. He insisted background checks were complete but funny thing is an easy google search shows multiple arrests. read more