Deluxe dental on Dort hwy is a terrible dentist. Appointment at 2, they do 19 separate x rays and then say I need a root canal. Ok. They Numb my teeth at like 2:45-3. I sit there until 3:45 and they say it's gonna be atleast another 20-30 minutes because the doctor already started another procedure. So by the time the doctor would be done I would have to be numbed ONCE AGAIN because it would've wore off. What a waste of my time and a load of bullshit. read more

Fast wait times. Friendly staff. Got me in right away and did my extraction right then. Very kind dentist, Dr Go. Will definitely be going there from now on. read more

Dr kizy is the most caring and compastiont dentist I've ever met she is the only dentist that told me the truth and is taking the best care for me. Thank you read more

My attempt to have work done with Deluxe Dental was the absolute worst experience I have ever had in 60 yrs of dealing with ANY type of professionals. (And I'm doing the term "professionals" a great injustice by including them here.) With 1 exception (Alvin), the incompetency, negligence, rude, inept and disreputable way that almost all of their associates consistently handled my case was inexcusable and so extreme that it was unbelievable ... almost humorous, IF it didn't cost me thousands of dollars, months of my time, and my emotional and physical well-being. Their total lack of planning and consideration, their dishonesty and the inability of their dentists to show up for appointments (3 times!) ended up costing me $4000 in lost insurance benefits, months of wasted time, and more frustration and anxiety than I can describe. Deluxe Dental promised me in November that they had the ability, time and skill to place two implants and make 1 bridge by the end of the year so I could use my $4000 in insurance coverage from the 2 dental plans I had in place especially for this work. (I chose my 2024 Medicare provider based on its generous implant coverage. Unfortunately, Aetna was dropping their implant coverage in 2025 so my time constraints for getting work done in 2024 were thoroughly discussed when planning my work with this office.) What I didn't plan for was them wasting all of December. Some of the issues encountered were: 1. They sent me to the wrong office to get the work done; and 2. The office kept rescheduling my work. (One appointment missed by the dentist in mid-December was rescheduled for TEN days later because the dentist was sick (for one day, not ten). Then the dentist had to go to a funeral); 3. Another appointment was wasted because the office did not have the material on hand needed to do the work; and finally, after promising me nothing else would go wrong, 4. The dentist didn't bother to show up for my Dec 30th appointment, the last possible day for me to use any part of my 2024 dental insurance. All that Deluxe Dental managed to get accomplished in 1 month and 6 or 7 appointments was to pull 2 teeth. I had appointments throughout December at their Warren, Berkley (3-4 times) and Southfield locations in my attempt to do whatever and go wherever need be in order to get something, ANYTHING, done. (I travel for work 95% of the time so, by not getting any work done in December, I'm without half my bottom teeth for many months more, until I have a few weeks off to restart this process again elsewhere.) To make all this even worse, when I was in tears and tried to explain my frustrations to the dentist I was introduced to in late December, I was told by the receptionist at the Berkely office to shut up. (This was the same woman who hung up on me when I asked why I had to wait an additional TEN days, (until the end of the month) to reschedule my mid-December implant appointment because the dentist was "sick". Did the dentist have a rare 10 day flu??? It made me more than a little nervous to wait this long, given my time constraints (and the unreliability of this office.) However, when I dared to question the long wait time, I learned that phone etiquette is not one of the job requirements for the woman who handles the phone in that office. Sadly, when I showed up for my last scheduled appointment on Dec 30th, the final day to get any work done, I wasn't surprised that the dentist couldn't bother to show up...(and the office couldn't be bothered to tell me not to make the hour round trip drive). However, I WAS surprised that Deluxe Dental managed to find one last way to sink lower by telling me, ONE day before the end of the year, that I should go somewhere else! Again, ONE day before my insurance ran out ((when there is a 0% chance of seeing a specialist, as a new patient, on Dec 31)), the temporary front desk clerk was told to inform me that I need to go elsewhere to see a specialist for all the work that Deluxe Dental had been telling me for months that they could and would do! Unbelievable, in every sense of the word!!!! IF there was ANY truth to that, I wonder why no one at Deluxe Dental figured this out by the 7th time they saw me. Before they had me drive all over the Detroit area for appointments! Was it their profound inability to plan or their total lack of consideration or their complete inability to assess a basic dental situation and their own skill level that was the problem? Do you want these same dentists performing oral surgery on you??? (Obviously, their change of heart was more likely due a spur of the moment excuse for their numerous blunders. Whatever the reason, I'm sure minimal thought went into the decision, as it had throughout our interactions.) In conclusion, Deluxe Dental was horrendous to deal with. They put me through hell and cost me thousands, plus time I didn't have and my health. Avoid them at all costs. read more

Good care of my disabled daughter. I hope you have a wonderful experience with your dental work like we have.

Man, this dentist is seriously legit! I showed up, needed a tooth yanked, and this awesome lady got it done painlessly. I'm totally making her my go-to whenever my mouth needs fixing. She's the bomb in Flint! read more

Tania called me and not only asked did I need dental care but asked about my children as well. She was kind and professional and explained everything to me clearly so I knew what to expect before coming in. She also told me about services they offered that I didn't even know they had . She was very informative of offering the best quality dental care and even offered to explain to me what options would be covered by my insurance plan read more

Even though I am not from this area. I stopped by to have some work done and we were very pleased with the Doctors. I think it was Roy and Amber that took care of me along with Dr. Kizy. Plenty of room in waiting area. Easy to find and they even took my insurance. read more

Deluxe Dental - Cosmetic Dentists Near Me - Flint, Michigan

I had 2 different appointments and my prescription was not sent to the pharmacy either time. Very slow service, no professionalism and obviously forgetful. Because how do you not send a prescription twice?! read more

Had appointment at 1 wasn't seen until 239,: guy came in to do 18:X-Ray s then never said Dr will be with you soon or had 1 or 2'people a head of me, or nothing waited for Dr about 45 min in dental chair 45 min no one checked on me or said sorry about the wait someone will be right with you, nothing! When to front desk to ask how much longer the wait would be and she asked what chair I was in, they took someone in my chair that quick, my mom said she watched and they didn't even clean the chair. I just left, no-one still has not called to see if I'm ok or why I left. Horrible experience! read more

Most traumatizing visit ever..... Dr. Rana Altweel Placed 3 fillings on me in about 40 minutes, they felt rough and had no smoothness to them whatsoever. Two of these fillings were near the gum line on my first and second molars. She said "these probably won't stay because they're on the gum line" while she did the fillings.... she was right, within a single day the first filling fell out leaving my root exposed and I was then in excruciating pain all through New Years. Two weeks later my second filling fell out. I had to pay cash to get my first molar pulled, $280, and cash to have a new filing placed on my second molar, $240. I will never go back to Deluxe Dental and wouldn't recommend my worst enemy go there. read more

I find everybody they're very polite kind and they've done everything exactly I want all the people there are great and I would suggest anybody to go there thank you all for being so good with me Madalyn Hoover read more

Came in for a walk in around 11am. 3 hours later nearly 2pm still waiting in the same spot. I'm really good at hurrying up to wait, but 3 hours with people coming in after me being seen before me is insane! Especially since I drove over an hour to get here. One receptionist said she can reschedule me for another time when I was 2 hours in waiting, and in my head I was thinking, ok well are you going to pay for the mileage it took to get here and get back and then pay again for the same distance in mileage for my new appointment.. but I didn't say any of that. I kindly asked how much longer will it be? She said they were cleaning a room as we spoke for me. I thanked her. Now, an hour later from that moment, bringing me to 3 hours now, I'm still waiting. I honestly wouldn't recommend this place to any friend of mine. Maybe an enemy. But definitely no friends. I appreciate honesty and being upfront. What I think is highly unprofessional is not sticking to your word. Just let your word yes mean yes and no mean no. If I didn't desperately need this visit I would totally walk out, but not only do I need this visit to a dentist but I also don't have the gas money to just up and leave driving more than an hour away to reschedule. All I can say is if you choose this place for your dental needs, which is no more an option for me, just be prepared to wait, long. And then some. Had to up my rating because of a dental assistant I believe. Pretty nice gentleman. Explained how they're understaffed and apologized it's taken so long. He seemed pretty cool. So I can't take back what I originally said but I can add to it, maybe this place isn't so bad. read more

Deluxe Dental - Taken from the same spot I've been sitting for 3 hours - Cosmetic Dentists Near Me - Flint, Michigan

Everything was good in the waiting room, everything was normal. I get called back, this chair that I have to lay my back on is dirty and has no liner. They put a very obvious used and unclean (with spit and god knows what else) apron thing to do x-rays. The dude leaves after having to find smaller camera things to use. Another assistant came into the "room" and took the nasty apron off me and goes "why would he leave you like this?" My thoughts exactly. I waited twenty minutes just to hear this dude who's been making me wait go "can I go to the bathroom." I'm already extremely annoyed and wait another ten minutes before getting up and walking out to the waiting room. I stand by the desk area and wait for someone to just cancel my appointment and no one is helping me but five other assistants were in the corner just talking away. EXTREMELY UNPROFESSIONAL & UNSANITARY. read more

Very nice folks. Pleasant and easy to schedule and deal with. The best part is the hygienist nicknamed "Row". Row is a superstar personality who will put you at ease. Row is also a good hygienist. Like another reviewer, I was told I need extensive work, which went contrary to everything I had been told about the condition of my mouth by several other dentists in recent years. The one negative which keeps me from making this my dental home is a torture device used to facilitate taking xrays. This device hangs partially out of the mouth, with the bulk of the weight precariously balancing and pushing against the soft tissue of the mouth. The device crew blood in my mouth. The tech said all xrays at Deluxe use this device. It is the next day, and parts of my mouth are still swollen and sore from this "high-tech torture device". read more

I'm confused as to why this place books appointments but when you arrive 15 minutes early for your appointment you end up waiting 2 plus hours to be seen. I've been told by Claudia at the front desk that they take walk ins and "emergencies" first come first serve...which makes no sense if you book an appointment months in advance. Even if this place has ZERO patients you will be waiting HOURS. They also have dirty work places. If you throw garbage into the can and miss, pick it up and place it in the bin... instead of leaving dirty tissues and gloves all over the place. When you ask the status of your appointment, you will be starred at and ignored. When you do have an "emergency" appointment, you will be booked to come in at 9:30AM and leave at 1:45PM. When the whole process only took 15 minutes. Go somewhere else, this place is a joke. read more

Hey this dentist is a real one. I rolled up and needed a tooth pulled. This chick took it out and I didn't feel any pain. I'm for sure going back to her when ever I need my mouth worked on. Best dentist in flint. Plus I like the free ride in a black Cadillac the office gives you. read more

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just came from Deluxe Dental and I have to say Brittany and Destiny was amazing. both ladies was sweet, and patient I highly recommend them both. and one of them is a new graduate but you couldn't tell by how good of a job she does. read more

Horrible service had a appointment at noon for a cleaning and cavity fill sat there for hour and 45 minutes left with nothing not even a sorry...find a different desntist read more

WARNING - avoid this business!!! Was in need of a dentist and decided to try the dentist office on Dort Hwy & Atherton Rd in Flint. As a new patient I had to fill-out several forms and wait. The waiting area/lobby was freezing cold and DIRTY and very LOUD with two LOUD televisions going PLUS the LOUD conversations of several people having LOUD phone conversations. Waited an hour and then taken to back exam areas and waited some more. A woman came in and did NOT introduce herself. She immediately said "ok, lets get several x-rays" WITHOUT having talked to me or asking what my problem was and WITHOUT having even looked inside my mouth??? I did NOT know who this woman was and was concerned and confused. When I began to ask questions, she became CONDESCENDING and RUDE and actually said "look, I don't care what you think or do". When I said "I do not understand what is happening?" the woman became BELLIGERENT and called for security to call 911!? Especially as a new patient, what happened to introductions and talking with a patient and explaining how the process works and why? There was NO consideration, NO care, NO compassion. As I was exiting the "so-called" business, other "so-called" employees crowded around me and began to DEMEAN and BELITTLE and CURSE me!? Absolute WORST experience ever as a customer/patient. read more

Will not return One of my feelings fell out and the others turned black that was done at this location a few weeks prior and I could not get an appointment finally I was told there is a walk in between 9am n 11am .. The dentist I've seen is a very angry old women ... I've never had some one poke me very angrily I was almost in tears ..yet I heard her being just wonderful to the person next to me both times I seen her..It seems like her personality and work must have depended on insurance or cash I was always polite... really quiet .. she gave me two choices when I asked her what she recommends she said I don't know it is your mouth.... I would not refer any one to this office... How ever their staff are wonderful.. read more

This was the worst dentist i have ever been to. Everything is nothing but a problem here and don't have good staff..

this was by far the worst dental visit ever. i left feeling worst than when i went in. what dentist do you know that sits and drill inside the hole in your tooth and then tell you that you can just go home after you tell her it hurts it hurts to bad. i would definitely would not recommend this dentist office. the dentist is rude and dont know what she's doing. only got 1 star because i didnt have the option of 0. read more

First time here. They were polite and made me feel comfortable. Decided to make my appointments here.

If I could leave a zero I would have. The people were very nice and courteous and yes they got me in pretty fast, but what I didn't like was that the dentist told me that I had 4 cavities and told my sister in law she had 10! I've never had a cavity in my life and take really good care of my teeth so I was suspicious. So I went for a second opinion to my old dentist who has been my dentist all of my life and is very knowledgeable and i trust him. He looked at my teeth and super fast said no I had no cavities! I had to change dentists because he doesn't take medicaid which i am on now. It is pretty hard to find a dentist that takes medicaid, but I will continue to look for a good one. My dentist said always get a second opinion and he would look at my teeth any time I had a question for free:) read more

I just moved in to Michigan and I have had a lot of previous problems with my teeth. Dr. Mikha and her staff gave me the best care I have ever gotten! They were all so kind and amazing. They even had a secretary at the front desk who just made me laugh every time I went into the office. I HIGHLY RECOMMEND THIS DENTIST and I plan on taking everyone in my family to them because of how happy I am with there services! read more

Thank God for this dentist. I woke up on a Saturday morning with the worst tooth ache I've ever experienced. I called around to different emergency dental clinics and the few that were open did not even accept Medicaid. This one did and I was able to walk right in without an appointment. The staff was really friendly and the dentist was very professional and polite. He came back to numb me two more times after the first to make sure I was as comfortable as possible. He extracted my tooth like an ace. I am very appreciative of these professionals for providing great dental care to those of us who have Medicaid and are less fortunate. Not many dentists out there accept Medicaid but they do. I've been to a few different dentists in the area that accept Medicaid and none can compare. Thank you to the people at Deluxe Dental. read more

warning!!! donot schedule here!!!! all they care about is cash!!! they cared more about my care credit and cash services (cosmetic) rather than the insurance that i already have. they donot have a set price for services provided and they charged my care credit for a bridge i did not receive. they increased the price of my bridge without telling me and encouraged a zoom whitening over a deep cleaning to maintain the health of my mouth. dental deluxe will scam you out of your cash if you're not paying attention. i had to dispute my care credit!!! and they also kept $100!!!! donot schedule an appointment with deluxe dental!!! they donot care about the health of your mouth... just your cash!!!! read more

Felt it was outrageously priced, Staff was great! Doctor a little disconnected more interested in getting back to this office. They wanted close to 3k for a root canal, 2 something for an extraction. I bought the checkup and cleaning package $150, because a buddy works there. Still haven't gone back for the cleanings. read more

THOSE 5 STAR REVIEWS ARE NOT RECENT.I am new to Flint and was referred by a friend. I needed a few fillings before I got a new partial that would take 2 visits. Last week I had a 5 pm appointment, waited in the lobby 40 minutes and then in the back for another 30 before I saw a dentist. He told me the other dentist, a woman, left promptly at 5 leaving him to deal with all the patients that were left, and there were several, including 1 woman who was there all day? WTF?. He bounced from patient to patient until everybody was taken care of. He told me they closed at 6:30 pm and I was there until way after 7 pm. I could tell HE cared so I made the same appointment for this week on the same day to see HIM specifically again. I left work early to go home and shower and change clothes before going to the dentist. Just being polite right? I ran into new construction on the way and I was 11 minutes late. I was then told they were already packing up to leave ( at 5:11 pm and they close at 6:30) and SHE would NOT see me and that I had to make another appointment to come back. WHAT? Apparently HER time is way more valuable then yours is. You can wait over an hour and that's ok, but don't be a few minutes late because you won't be seen. My appointment wasn't with HER anyway, it was with the MALE dentist that was not even there. The office is not in an area you would want to have to walk through at night. Strip clubs, peep shows and prostitutes line Dort highway all along this strip. Do yourself a favor and go get some QUALITY care somewhere else. I did NOT make another appointment. I only gave this a 1 star rating because it would not let me give it less. read more

One of the best dental offices i have ever been to. My wife had 10 teeth pulled yesterday and wow the staff is so awesome they bend over backwards to accommodate your needs. The doctor or head dentist is very informational and makes sure that you are comfortable before she does her work. I would recommend this office to any one they are so warming, kind, and understanding. read more

Horrible service! First of all the wait was 1 hour and 45 minutes just to be taken back. Then another half hour before I saw the dentist. The assistant told me they always overbook and this is the standard time to wait. I guess its all about the money and service is not important. The waiting room was really dirty and dusty. It looked like everything needed to be wiped with a Lysol wipe. A thick coating of dust on all the furniture. Made me wonder about the cleanliness of the dental work area. The dentist was Dr. Kizy. She was rushed and didn't seem to want to spend anytime with me. The assistant did all the work and she never checked the work I had done. I will not be returning ever!! read more

Great staff and welcoming came in for a root canal I didn't have a app they got me right in the doctor was awesome she did this root canal in no time and now I have no pain she the best dentist I have went to definitely recommend them. read more

The worst dentist I have ever been to. They were awesome at first but after they got a reccomendation from me they turned to shit. They only care about getting new patients. After your first visit they no longer care. They've fucked up more times than I can count. They can't do anything right. I DO NOT reccomend them! read more