Used this company for a party bus (with a bathroom!!! Hard to find up here) for my sisters…read morebachelorette party to go on a wine tour! Everything about this company was well organized and well done. The planning and booking with them was easy. Easy to communicate via email with questions and balance and timeline updates. The day of everything went to plan. Our driver, Amy, was amazing. It was just a great experience working with Big D's limo, also called Auburn limo, for this special event ! Thank you for everything :)

Rented a limo bus for my sons wedding. When they were driving the bride, her parents and…read morebridesmaids to the wedding, the power steering went on the bus. Thank GOD they were in the parking lot of the venue and they did not crash! The women driving the limo bus said "oh well I guess you have to walk the rest of the way". She proceeded to shut off the bus and air conditioning in 82 degree weather. They would have had to walk another .5 mile to the venue!!!!. The girls called us from the limo bus and we had to have guests drive to the bus and pick up the bride, parents and bridal party. Needless to say the wedding was late. They have never even tried to contact my son to apologize or return some of his money! All I kept thinking about is the crash in western NY when the whole wedding party was killed in the limo! But to never get ahold of them apologize and compensate their mistake is disgraceful. They were paid in full and didn't give a damn about anything else, not even the safety of their customers. So before you hire these people, BEWARE!

From start to finish, a very professional experience. My attorneys were traveling for a trial and…read moreone of them was in Syracuse. I arranged for her to be picked up in Syracuse and taken to Wilmington, DE. Everything went seamlessly. Driver was professional and drove safely. On the admin side, communication and updates throughout. Very professional, just the like NYC car services my firm uses. Would highly recommend them and will definitely use their services again.

From the owner: GLS Executive is a professional chauffeur and executive transportation service based in Liverpool,…read moreNY, serving the Syracuse & Central NY area. We specialize in reliable airport transfers (SYR, ITH, RME. ART, ELM, BNG, and others), corporate and business travel, special events, wine tours, and group transportation in luxury SUVs and Sprinter vans. With 24/7 dispatch and courteous drivers, we make travel seamless from pickup to drop-off. Contact us for quotes or reservations. * Syracuse limo * SYR airport * corporate travel * wedding transportation * black car service Call or text 855-445-7546 for free fastest quote and direct booking.

Awesome experience for Syracuse graduation. Especially helpful for my mother who has mobility…read moreissues. Ask for Zeke!

Great service reasonable prices Great drivers. Would really recommend for a wine tour or wedding or…read morea evening out.

We had an incredible time on our trip with FL Limo and Coach. Booking was very simple and easy. The…read moreprice point was excellent and they had many options. We booked a van to bring ten of us to different wineries around the area. We had already chosen our wineries, but if you want them to help you choose they also can do that. From the second Tammy B arrived we knew it would be a great trip. She was so professional and even brought us a special wine grape necklace to pass around our trip. I had been planning and stressing all week and Tammy immediately told me to relax and that she would take over. Tammy adjusted wineries times when needed, managed to squeeze an extra, brought us to special photo spots and entertained us all day long while still giving us space to enjoy our time together as a group . She is truly a gem! At the end of the day, Tammy had created us all little tokens to remember our day by. We had a wonderful day and would book with FL limos again in a heart beat.

TERRIBLE customer service! DO NOT USE THIS COMPANY…read more Booked a trip months in advanced. Cancelled a mere hour later. Wouldn't give a refund of the $200 deposit, instead a in-house credit to use within a year. There goes 200 dollars down the drain all because they can't find it in their heart to give it back after an hour of booking an appointment months in advanced. Argued with Jen over this and she was terrible. Emailed the owner... got zero response. Contacted the better business bureau and they lied to them. I wouldn't give this business the time of day. Overpriced assholes.

Great service! Enzo was very easy to work with and Don was great. The vehicle was perfect for what…read morewe needed. Will definitely use on our next trip to Seneca Lake.

My family and I are from out of town and wanted to visit Niagara Falls so we called Enzo on short…read morenotice, after reading such GREAT reviews on Yelp and Google, and asked about availability for a day trip to Niagara Falls the next day and thankfully he had a spacious Black Suburban available so we booked it right away! He made the booking process incredibly easy and was fully transparent about pricing and policy (was not surprised with any hidden charges even at the end of the trip). He picked us up right on time at our hotel and offered us bottled waters and some restaurant recommendations around Niagara Falls, which was so considerate! We are out of town so we did not really know the area very well so his recommendations made it SO much easier for us to enjoy our trip without any added hassle. He also graciously made any stops we requested despite it not being on our official itinerary. We were so highly impressed with Enzo's professionalism and character that we asked if he was available the next day but unfortunately he was fully booked (AND FOR GOOD REASON!). My family and I all agreed that this day spent with Enzo in Niagara Falls was the highlight of our trip. Definitely the best limousine and transportation service I have ever used and would highly recommend to anyone! I live in NYC but will definitely be making a trip back out here for a wine trip per Enzo's recommendation and will ONLY be booking Imperial Limousine & Transportation!

U guys need to work all night for these truck drivers to get back to their trucks …read more Most of us are mother's don't want to drag our babies out in middle of night to take our husbands to their trucks . Taxis should be working . There are people who need help need hospitals need something for their babies if kids are sick and people have no cars . Come on folks .. let's get this taxi moving. I promise ur monies will get up so fast . Ur needed in this town so much.

Fast and reliable.. will be at the destination within minutes, and their cabs are cleanread more

We just were driving southbound on South Street , between Elizabeth street and Hamilton. One of…read moretheir divers turned right in front of us and nearly caused a very vad accident. When I called the company and asked to to talked to a manager, the woman told me they don't have a manager. All the more reason to use Uber!!!

Called at 10:30am, asked for a cab. They said they would be an hour. At 11:58, I called back and…read moreasked where the cab was. The lady who answered replied that she thought that I didn't actually want a cab to work so she never called one in. Never again will I use this company.

I was in Ithaca flying to CA when the Canadian fires created a mess with the NE USA. Instead of…read moreflying through Newark I changed my itinerary to fly out of Syracuse about 6pm that night. Christopher responded right away and was polite and organized and was able to pick me up at 3am the next day (9 hours after I contacted him) and shuttle me to SYR. He was prompt, drive quite well, and arrived with a clean car. I want to thank Christopher to kick off my day on time to help me finally get back home. Oh and there were several texts to me to confirm the pick up, to pay the fare, remind me, and also one 15 minutes before he arrived. Nice touch.

We frequently have very early flights for work. Pickups via one of the rideshare services are…read moreimpossible to get at 4 or 5am. CCS was immediately responsive less than 24 hours before pickup. We got a quote and invoice within 15 minutes. 4am on the day of our flight they were at our house not just on time but early! Friendly, courteous safe driver. Reliable transportation to the airport during odd times is almost impossible to find in Syracuse but CCS was there for us and fulfilled everything they said they would! 10/10 recommend!

If I could give them zero stars I would. They stole AirPods from my son's friend that we bought…read morefor her. They originally said they had them and would mail them to us, then they conveniently wouldn't mail them, and now that police are involved they don't have them.

Calling BS ON THE open 24 hours a day Lie. Have a 6am flight need to be at SYR bus no answer and no…read morereturn call from voice mail. Do these companies have licenses. This really jammed me up. Gonna have a lot of time on these flight today.