What kind of place makes an appointment for a client to see their doctor ON A DAY THAT THE DANG…read moreDOCTOR IS NOT AVAILABLE? What a complete waste of time!

Dr. Lisa and the EMA Dental team is the best! I always have a wonderful experience whenever I…read morevisit. The team is cordial and polite, and they always make me feel like family. EMA meets all of my dental concerns and needs. I would recommend anyone who is in need of dental work to go to the best dental practice around! EMA is #1 dental care!

Thorough, professional, affordable dental care. Ask about their subscription plan! They make it…read morepossible to have a healthy mouth even if you don't have insurance.

Never have I ever actually enjoyed a dental visit, until now. Dr. Fields and team are always kind,…read moretender, professional and go out of their way for those of us with dental anxiety. A TV on the ceiling? Yes. Rooms named after plants? Check. A weighted blanket upon request? Always. Fantastic stickers? Mmhmm

I had such a wonderful experience with Rigali, Walder & Haughey Orthodontics. I did Invisalign with…read morethem and could not be happier with the results--my smile looks amazing, and I feel so much more confident. The entire team made the process smooth and stress-free from start to finish. They were always professional, friendly, and willing to answer all of my questions. I really appreciated how attentive they were and how they made sure I was comfortable and informed throughout my treatment. I can't recommend them enough to anyone considering orthodontic care!

I suggest carefully reading Judith S's review, which mirrors our own experience. As she described,…read more"The only problem that I had was that I tend to ask a lot of questions and become doubtful about this and that, when it comes to medical procedures. I'm like that with all doctors--in fact I'm like that with everything! But she did not seem to be able to handle this very well and seemed to become irritable when I would ask my questions while feeling my fear and doubt." Though Judith was forgiving about this behavior, I would categorize it as condescending and defensive. Additionally, the wait times are absolutely out of control. We have waited a short 15 minutes and up to an hour +. We have never once been seen on time in nearly 4 years of orthodontics treatment. This is in contrast to another well established practice in the area where we bring our other children. The ultimate care is going to be fine, but it is wild to have to set aside an entire chunk of a day for an appointment because there is an impossibly long wait time and distain, disgust, and blame from the staff and doctor when asked if an end time could be reasonably close to the start time.

The WORST! Go here if you want to be disrespected and jerked around. They wanted documentation of a…read moremedical issue from 15 years ago, which I could not provide. Two days prior to my appointment they told me to get authorization "from a doctor so that they can prescribe antibiotics". In desperation I called my primary care physician, who told me Crestal can prescribe antibiotics. I called Crestal back the next day, told them what the doctor said, and hey presto! All of a sudden they can prescribe - after wasting hours of my time. I am a schoolteacher. I *repeatedly* told Crestal not to call me during school hours. They called me EIGHT TIMES IN TWO DAYS, during school hours. Finally I made it plain to them - I have autistic students, students with no English, I am not permitted to make or receive calls during the school day, so STOP CALLING. The chirpy little twitch on the phone then told me, "Well then! If you won't talk with us when we want, this isn't the office for you, so now your appointment is cancelled!" and SLAMMED DOWN THE PHONE. They're snotty, disrespectful and generally unpleasant. I communicated all of this to my referring dentist, who was happy to refer me to another office. I called that new office and they told me that there should never have been an issue about things 15 years ago, or antibiotics, or any of it, it was all unnecessary. And they were polite, and scheduled me an appointment after school hours. SKIP CRESTAL, go somewhere else unless you like being disrespected and jerked around.

This was the worst experience of any medical care I have ever received!h I had a gum graft. Dr…read more Steifel cut such a huge hole in my pallet that the pain was unbearable. I literally couldn't eat or DRINK anything for two weeks and had extensive issues with the same for a mont. I lost 20 lbs as a result and was only 120 lbs when I went to see him. The graft, especially from the right of my pallet, has permanent nerve damage. I can feel where the graft was to this day and it was 2 years ago. The whole process was difficult and I didn't receive support on what to do with the issues I was having after. I was often not treated as a valued patient. I would seek out a different perio dentist. Before this, I had no fear or hesitation with dentists. Now I am definitely scared on any future work I may need.

I had my 6 month cleaning today with dental hygienist Gina and was extremely satisfied. Dr…read more Bonkowski came in and did a follow up check and never rushes you. Great service!

My family loves Dr B and Ama our hygienist .They are there to guide your health and truly care…read moreabout each individual. We have been going to them for over over 20 years!

Office space is beautifully renovated. Staff are professional and welcoming. Dr. Kim is very…read moreknowledgeable and time conscientious for his patients.

Going to the dentist was never something I looked forward to! But when I go to Northampton Implant…read moreand Family dentistry, I know I will be well cared for and leave with a smile (and maybe a few laughs)!

I'm terrified of the dentist...terrified! I went in for my appointment today and was prepared for…read morea consult. I didn't realize a cleaning had also been scheduled (which I needed). Chris, my hygienist was the best! He was so understanding of my anxiety, kept asking if I was ok, or needed a break And had me laughing! I don't think I've ever laughed at a dentist office due to my anxiety! I met Dr Cochrane for a consult and she spent some time going over the work that needed to be done, why it needed to be done and how it should be done. She was super professional and fun. I've never said a dentist was "fun", but she was. Jennifer, also a hygienist, was working in the reception area and literally talked me down off the ledge when she knew how anxious I was. Overall this was an excellent experience and I really look forward to continued treatment with these professionals! I'm so grateful to be able to go to future appointments without the fear...thank you for that Team Cochran!

While it is easy to schedule an appointment and the staff are very nice, the quality of the dental…read morecare was lacking. They did a ceramic repair that left my front teeth mismatched in size and, even worse, cracked after two days. They filled a cavity on my back teeth and didn't grind down the filling enough. On my last visit, the dentist didn't come into the office, which they didn't tell me before I arrived, so I only met with a hygienist when expecting a dentist visit. I have since met with another dentist who identified cavities that were missed and who was surprised by the quality of the dental work I had done here.

This practice came up on a MassHealth Website. When I called to make an appointment, Jen told me…read morethey were accepting new patients because staff shortages. Then when I told her they had come up on a MassHealth website, she told me they no longer take MassHealth. Sounds like a great practice - wink, wink!

Dr. Clayton is a fine professional with a pleasant manner…read more The one star is for my experience with Dr. Canby. She is abrasive, inattentive. In fact I would call her a sadist. After she extracted a tooth which developed problems she pummelled the socket so badly I had a lump the size of a baseball on my jaw. Worse yet I wound up taking 3 antibiotics because she screwed up the first time. As a result of one of them - I'll never know which - I wound up with the worst cast of C-Diff they had ever seen at our local hospital. I called to inform her of this - She immediately became defensive and rude. I stressed I was calling to inform her not blame her, but she just rattled on about how well-educated she was. (She should have taken a year in communication and courtesy). A simple "I'm sorry" would have sufficed since I stressed I was not interested in litigation. Avoid this dentist like the plague.