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    Demandside Energy Solutions

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Demandside Energy Solutions

    Appliance repair

    HVAC installation or replacement

    HVAC system repair

    1 More Service

    HVAC system maintenance

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    5 years ago

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    Lowe's Appliance Service - a 3-inch spring and two plastic disks

    Lowe's Appliance Service

    (3 reviews)

    Purchased a top-of-the-line " Whirlpool Washer and matching Dryer." Started having problems with…read morethe washer, first showing a code on the screen and then wouldn't add water before it just up and stopped. I unplugged the unit and called Lowe's because the machine was now 14 months old. With some trouble, I managed to get a hold of the Lowe's service department. I had to physically go to Lowe's and was told by customer service that they couldn't help me. Then I went back to the Appliance Department, and the salesgirl made a call, and it was discovered that Lowe's had my OLD e-mail address, and that was why they couldn't find my PAID WARRANTY. She then sent me a link, and I filed a claim. It said they were in Jacksonville. A long way to come for a service call. However, I then received a call from the Ocala repair service stating they would be out. I had selected 8 am - 12 noon ( Morning service ), but the service tech showed up at 4:45 PM because he also had a service call across the street. ( 2 birds and one stone? ) He came in, plugged my washer back in, pushed all the top buttons several times, and said it would now wash. I said What about the soap dispenser and he told me just add the soap manually. Paying all this money and then extra for a 5-year warranty, I called the repair office, but they told me my ticket had been closed out already. So I gave the washer code on the screen to the girl again, and she said she would have a service tech come back out. I tried to tell her, if the Service Engine light comes on in your car, do you just ignore it or get it fixed? So this time, a different repair guy came out, on time ( 9 am ) from a different company. Came in ( SAW THE CODE ). Said the soap dispenser appears to be broken and shouldn't be sticking out that much. Said he would order me a new dispenser and would call when the part comes in. That was 2 weeks ago, and no word as of yet. Yesterday, at the bottom of the washer after I removed my clean clothes, I found a 3" (inch) spring and two nickel-sized plastic circles with openings. ( Picture Below ). So once I get the soap dispenser and the code stops coming up, then perhaps we will figure out where the parts go. Truth be told, the washer no longer goes out of balance or walks away from the wall. Maybe we don't need those parts?

    BEWARE! Lowe's has a 48 hour return policy And they are Not going to tell you that!…read moreI purchased a Kandi golf cart, which was delivered Sunday night, June 1st at 9:15 PM. The USB ports do not work and the plastic casing under the seats is bowed. I called Lowe's office Palatka last week. They transferred my call and I told the girl the problems. She told me to either call the manufacturer or bring it in. I told her I wanted to return it and she said okay, just bring it in. So I did. Was drilled by staff on who I talked to, what time etc etc. they wouldn't have said that. Tameka, a sales associate laughed and pointed to the return policy sign, saying you couldn't see that?? I have a cheap made golf cart that I'm stuck with. Any business that doesn't stand by their products has a low review rating. So it was no surprise to me to see their 2.2 rating.

    Same Day Appliance Service

    Same Day Appliance Service

    (3 reviews)

    "Same Day" appliance service. No. Contacted them regarding our washer needing repair. Was given an…read moreappointment for that Friday....then received a call stating it would be the following Monday at 1. I accepted as I needed the washer assessed and hopefully fixed since we need clean clothes and all, right? So Monday came....1:00 came.....I allowed a couple of hours since perhaps they were busy on a Monday. I called the office at 3:00 asking for an update. Seconds after hanging up I received a call from the person who was supposed to come check our washer and he stated he was out of town on a "family emergency" and could come on Thursday. I'm confused about how someone has an emergency yet doesn't bother to inform paying customers that they have an appointment with that they're unable to come, and I had to call and ask what was going on and why they weren't here. I didn't realize it's my job to chase people around. This is very poor business practice and they should probably change their name from "Same Day" to "Eventually, maybe" Appliance Repair. I didn't bother keeping the next offered appointment because it had dragged on for long enough. Rather pathetic and disappointing.

    After the third time which is a charm we have success. From the setting the appointment to when…read moreBrandon arrived this experience has put faith back in my understanding that not all appliance repair companies are rio offs. Brandon was professional and diagnosed the problem and explained exactly what was wrong and even showed me. After determining the cost of repair which was NOT what was quoted to me by another company of over 400 dollars the cost was just above 200. Agreed on the repair and arranged to be back today between 9 and 11 however I did get a call from him saying he would be there at 11:30 because he got held up this morning. All good he called to let me know most don't. Will recommend this company.

    Demandside Energy Solutions - hvac - Updated June 2026

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