Called them to clean the chimney and for an inspection of the chimney and fireplace. Good service, and good value. I like that they also gave me a quote for a security door as well. Thanks Deb Defenders! read more

Hank arrived promptly and was able to show us all our options and explained the installation. He got right to work custom building our solar screens on the sunny side. He clearly had skills and expertise in his trade. I highly recommend Hank from Den Defenders for any screening needs. I think the energy savings this summer will make a huge difference. read more

Den Defenders Security Doors - Solar window screens - Fireplace Services Near Me

I should have read the reviews before booking them for inspection. I didn't realize that most of the reviews were for screen doors and windows when I needed an inspection for my rental apartment with wood fireplace. The service was generally just salesy, even the follow up call with one of the owners, Shannon. The inspector and I talked over the phone while discussing the report. He said that the cap is missing this grill but the angle of the 2 photos were taken in such a way that it was not visible. He recommended switching my wood fireplace to gas which cost upwards of $20k when I am just looking to do the bare minimum. Not happy. read more

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Hanh came to repair and install screens. He was prompt, courteous, and efficient! Excellent customer service.

Just had installer Pedro complete my security door installation. Very professional service. Would highly recommend. Door fits perfectly and is very solid. These doors aren't cheap but you get what you pay for in quality and peace of mind. Pedro gave me a complete run down of the installation and insured my satisfaction with his work before leaving. These doors are an investment and will add value to your home. read more

Hank did a great job installing solar window screens at my house. He came on time, was professional with a sense of humor, friendly, and very good at his job. My new screens look great. thanks Hank!!! read more

Adam and Phil from Den Defenders installed a new chase cover and cap on my dual chimney. Our chase cover was rusted and the surrounding wood trim was rotted. Whenever it rained, our chimney would leak. Adam and Phil removed the old chase cover and installed a new one that was custom fabricated at their shop in Stockton. They also installed a new chimney cap that is more up to code than the old shroud that was originally on my house. Overall, Den Defenders are super friendly, scheduling was easy, they arrived promptly, and overall did a professional job. I would highly recommend and refer Den Defenders for any chimney work. read more

Den Defenders Security Doors - New chase cover and cap - Fireplace Services Near Me

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*This review has been updated since I initially left the former company a five star review half a year ago* I had a great initial experience in July of 2022 with this company when it was called Mike's Mobile. I scheduled a chimney and fireplace box inspection at my rental property, Anthony showed up when they said he was scheduled, and he even called me after to go over the inspection report. I paid the charge immediately for the inspection over the phone. Then, Anthony up-sold me on a handful of different upgrades for my rental property's fireplace box, including custom ordered glass doors. I paid my deposit for those upgrades immediately, too, which totaled over $2100. The custom glass work was to be done a few months later because they had to custom order the glass. Understandable. The only deadline I had was that I wanted to have the work completed before the cold weather began so my tenant could have cozy fires in their rental home. The day before the install, the first week of October of 2022, I got an email to confirm my appointment. The day of, a text stating the technician would arrive at my rental property at the agreed upon time. Great! Well, not so fast: A couple months later, my property manager notifies me that my tenant said the work to the fireplace had never been completed. My mind was blown! Well ok, it would be a simple fix so I called what is now Den Defenders, talked to Martina and told her what happened. I explained that since the work wasn't done yet, I would just like my deposit back and to call the job off. They dropped the ball so the agreement is voided. Not to them! They failed to perform the agreed upon services and they still want to do business with me and keep my money? No thank you. Anyway, I got the run around. Martina spoke to Mark, the "fireplace manager" and apparently they "can't" refund me my deposit which means they simply won't do that. After a few phone calls to Martina, I got the hint. If I called Martina right now, she would still claim that Mark will be calling me. But he won't. I now have a dispute opened with my credit card company which is how I paid the deposit. When I paid my deposit, I had a gut instinct that I listened to and used a credit card instead of another form of payment since I didn't have a positive track record with them. Glad I did that! read more

Den Defenders Security Doors - Email to confirm my appointment... that never happened :/ - Fireplace Services Near Me

I just had my security door installed and very impressed. The install took less than 2 hours. The technician arrived early/on-time! He was respectful, quick, kind, and walked me through what his process was! read more

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Our installer Mike arrived on time and started working immediately on our door. The door turned out beautifully. We would highly recommend Mike's Mobile Screen. read more

Den Defenders Security Doors - Fireplace Services Near Me

Joseph of Den Defenders was out today to clean and inspect our chimney for the 2nd year since they did major work on it. Joseph has been so easy to work with from the get-go: professional, knowledgeable, friendly, thorough. The work they did was excellent and is holding up well. I would easily recommend Den Defenders for chimney work. read more

Den Defenders Security Doors - Fireplace Services Near Me

Excellent service and product installation! I highly recommend. Please contact them for all your screen needs. read more

Den Defenders Security Doors - Patio slider - Fireplace Services Near Me

UPDATE... If you think reviews don't matter to the companies you review, you're wrong!!! After the review I left for Den Defenders late last year, they contacted my husband and I and wanted to address the issues we had with them. They explained that ours was a "unique" situation and they were trying to come up with a more affordable option for us. They apologised for their lack of communication, which probably was the biggest issue we had. Mike, the owner of the company, and Toby came to our home, sat at our kitchen table and discussed what we needed, why we had the issues we had (too big an opening for the size of the flue, so smoke was coming into our home; and we had cracks in our chimney) and several options on how to fix the problems. Because of the smoke issue we weren't able to use our fireplace at all and as I talked about before, that was a big issue at our newly purchased home. We decided on one of the options they provided and they fabricated a smoke shield specifically for our fireplace. Now we are able to have fires during the cold winter months because of the changes they made. They also relined the flue for our chimney so the cracks won't cause a chimney fire (as there was already evidence of one prior to us moving in). We really appreciate them coming by and talking to us and spending the time to explain everything so we could make an informed decision that worked for us. They also made a beautiful chimney cap for us that really adds a lot to the outside of our home! I can't say enough about Toby and Mike going out of their way to make sure our previous experience was not what their company was about and making sure our fireplace was safe for our family to use. WE NOW, WHOLE-HEARTEDLY, RECOMMEND DEN DEFENDERS TO ANYONE WHO NEEDS FIREPLACE WORK DONE!!! We'll be calling them for a security front door next! read more

Today I had my fireplace fabricated panels replaced by Richard and Adam. Great service and it took only 2 hours. read more

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All the reviews are correct! Mike's mobile was really fast , friendly and efficient! I needed some window screens for a rental and the company I used to use wasn't returning my calls so I tried Mike's. WOW - same day service! They came out with a big box truck and built everything right there! I didn't have to wait weeks for the screens. Thanks guys! read more

Just had our security doors installed! Great product and service was awesome. Our installer, Ross, explained the process, was quick efficient, and his quality work shows. read more

Den Defenders Security Doors - Fireplace Services Near Me

I'm VERY pleased with the two screen installations that technician Hank did today. He fabricated new frames and screens right at his truck. They both fit beautifully. He was on time, professional, reasonable, and did an awesome job! I recommend Den Defender's in Stockton. read more

My experience with Den Defenders was amazing. A very detailed inspection was performed by Kevin. I highly recommend this technician. I will use them again. read more

Den Defenders Security Doors - Fireplace Services Near Me

Our Viewguard security door is everything we hoped it would be. Our old screen door offered no security and our dogs could easily get out. It did take a bit to get the door, but we they told us what to expect. The door is gorgeous and very secure. I'm really glad we decided to get this door and not a basic screen door read more

Den Defenders Security Doors - Fireplace Services Near Me

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Our installer Mark arrived on time and was very professional and courteous. He installed our security screen door, helped us program the lock, and matched the key lock to our existing keys. We love how the door looks, its quality, and workmanship. It's supposed to be able to withstand a sledgehammer so we feel a little safer from standard criminals. It also gives us great airflow. read more

Den Defenders Security Doors - Security screen door with programmable lock - Fireplace Services Near Me

Wes did an EXCELLENT job on our screen door. No cracks under my door. Very skilled at what he does and takes pride in his work! I highly recommend Wes. read more

Den Defenders Security Doors - Fireplace Services Near Me

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Anthony was very professional and helpful. We will definitely contact Mike's mobile again.

A couple years back Mikes came out and repaired our gas fireplace. They also replaced a couple simple screens that were old and worn. Fast forward a couple years later, we have a new house and wanted security screens for the front door and windows. While covid has caused some major delays in getting the materials delivered, we now have our front door screen and all front exterior windows covered with the security screens. They look beautiful, fit perfectly and offer amazing security and safety for our family. They are not inexpensive, they are an investment but they are worth it!!! read more

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Mike's Mobile did a great job cleaning /inspecting my woodburning insert and chimney. My tech was very thorough and easy to communicate with. I learned some things about my system that I wanted to know as well. Mission accomplished! read more

Excellent service!!! Prompt and efficient! Alton was super great personality. We would highly recommend the service! Thank You Alton!!! read more

Den Defenders Security Doors - Fireplace Services Near Me

Den Defenders installed a new pet screen with solar protector. Installer arrived on time, service was quick and door looks great. Highly recommend. read more

Den Defenders Security Doors - Fireplace Services Near Me

Joseph came out to clean my chimney, he gave excellent service. I highly recommend and defenders for your chimney services, security products and regular window screen. read more

We love our new security window!! Ross did a great job installing and was super fast. Den defenders staff are professional and provide superb service! I definitely recommend read more

Den Defenders Security Doors - Fireplace Services Near Me

Twayne was amazing! I had 20 screens for windows that are 116 years old. He knocked them out in a few hours, was very professional and friendly, and worked around my needs as I work from home. Calling Den Defenders was the best decision I could make! Thanks Twayne for being you! read more

I was in the market for a security screen for my front door. Called several places and found this great business. Their customer service was AWESOME BOTH ON THE PHONE AND IN PERSON. KIM and DANIEL are great to work with and explained everything in terms that I could understand. Their billing was upfront with no hidden costs unlike some places that hook you with partial promises. When Daniel installed our door today, he was courteous, professional and patient when it came to explaining everything. And believe me, I definitely asked alot of questions because I wanted to make sure I could relay the info to my hubby later on. This business is the REAL DEAL. Im definitely loving our new door and would recommend them to anyone looking for a screen door. read more

Den Defenders Security Doors - New Viewguard screen in bronze - Fireplace Services Near Me

Better quality than I could imagine, frankly getting highest quality screen door for a reasonable cost. The ordering process was straight forward with sales person on site to review options and take measurements. Installation was even smoother! Staff are courteous, professional and punctual. I highly recommend this product. I have only received glowing compliments on the appearance of the screen door. I plan to purchase from this company, More than Satisfied, San Diego read more

We have a very old fireplace. Richard was amazing. He was very professional and thorough. We received a very complete inspection report, which was very impressive. The company is very professional and great customer service! read more

Den Defenders Security Doors - Fireplace - Fireplace Services Near Me

Richard did a great job and was very informative even while it was raining. I will refer them to my friends. Thank you Den Defenders. Connie G. read more

Den Defenders Security Doors - Chase top damaged and den defenders replaced it. - Fireplace Services Near Me

Based off the estimate, which you pay for $399, and the quote this is way off from our budget and another quote we received. Awesome estimate guy however price is $$$$$. $9k+ for wood insert and $$14k+ for pellet insert and both quotes include some weatherproof around the chimney. read more

Updating my review. Although having countless issues with the staff and scheduling I was eventually provided Shannon as a point of contact for my remaining items and experienced no further issues. They experienced some turnover internally and assured that my experience was not the norm. The crew that came to install my door was great as well as the manager that came to check the work and ensure everything was done appropriately. We had some issues with the door handles fitting and they promptly corrected this and made an appt to have this switched out at no additional cost to me. The screen door itself is amazing and looks great. I appreciate Shannon for helping to rectify such a frustrating experience. read more

Den Defenders Security Doors - Fireplace Services Near Me

We recently bought our home and the lChimney had never been serviced, at least to our knowledge. We reached out to Mikes Mobile to make sure our fireplace & chimney are In safest condition for the upcoming winter. The fully cleaned and inspected our fireplace. Carlos was very professional and educated me my fireplace and Chimney needs. We are looking forward to using our fireplace this season. Thank you Carlos & Joseph! read more

I will definitely recommend this company. I called a couple of other businesses and Mike's was the only one that responded back to me immediately. During that phone call I was provided with wonderful customer service and just from that phone call I determined that I would not go wrong using Mike's. My appointment was scheduled for 8AM and Daniel showed up right on time. He complied with the guidelines by wearing a mask and gloves and he explained what this service would entail. Daniel was very thorough, polite, friendly, and courteous. Unfortunately I did need a sealant replaced around my chimney and Daniel took a picture of it so that I could see for myself why this was needed. By the time my appointed had ended I felt I was saying good bye to a friend. As I said, I will recommend this business..You will not be disappointed. If I could give them a rating of 100 stars I would. Judy read more

Tim is a great! He arrived on time and I appreciate his work. Both tech's that have come to my home have been great. I had to wait a long time from place of order to installation. Covid-19 has really slowed some things down so it's not a big deal. My wife and I are satisfied with the process and final product. read more

Den Defenders Security Doors - Entry - Fireplace Services Near Me

Our chimney has not been used for over 5 years and Mike (employee) came by early to inspect our chimney before we can use it. His work is excellent and clean. Didn't leave any mess. Explained everything we need to handle to maintain the chimney. read more

Den Defenders Security Doors - Fire place - Fireplace Services Near Me

Great communication and information. They provide a full report and thoroughly walk you through the review. Will definitely be doing business with them in the future. Mike was great!! read more

Den Defenders Security Doors - Wood fireplace - Fireplace Services Near Me