The surgery and care from the doctor has been great. The let down for me has been with the…read morebusiness side. My surgery was October 2025 with an iol in my left eye. My my vision right away was not good so I had to retake the round of drops. The second round improved my vision but I needed to have the bottom tear duct plugged. Best vision that I could have hoped for. The doctor wanted me in for a 6 month follow up which I went to. But, now the bills start rolling in with explanations that we are outside the "global" time of 90 days. When I asked on the pricing up front the response was that it included any follow up treatment and care. I guess that they are as good as their word. Please watch for unfair billing practice with Northwest Eye Clinic.

Problems with insurance along with rude inept staff. It has cost me close to 400.00 dollars so far…read morealong with a surgery time I could not get until a day and a half before. All around horrible experience! Find another provider.

Very efficient staff. No wait time, Receptionists very…read moreknowledgeable and helpful Often answering questions ( mom medical ) that the ophthalmologist doesnt address. Flexible re rescheduling.

Unfortunately this clinic refused to see our nearly 11 year old child because of their age. Our…read morechild required a simple technician visit to check eye pressure. The clinic provider says they will not see a child until they turn 11, even though Seattle Children's Ophthalmology requires our child to have this routine 5-minute check done locally in Bellingham. This is the opposite of a what this clinic should be in our community, and we will choose not to receive services from them for our child when they turn 11 shortly.

Dr. Barber is excellent. He is professional, communicates clearly, is thorough, efficient, and…read morehighly skilled. I highly recommend him. Page L.

The staff and Dr. Santoro are great. I was seen by a new Doctor as my previous doctor moved out of…read morethe area. Dr James Santoro has years of experience and bought new equipment for test as well as modern equipment for determining the eye prescription. The technology was awesome. Dr Santoro explained everything thoroughly and was engaging and pleasant. I was wowed by the exam. Best eye exam I have had. Rick

Poor information at initial eye exam resulted in the wrong lens being installed. Vision is now…read morepermanently blurred and THEY want $1500 to fix with lasic surgery!They no longer answer my E mail. John Robinson. 480 233 3032

I would have liked more time with the consulting doctor, discussing options. Also, they put in the…read morewrong order at the pharmacy, I picked it up and paid for it, and it was not covered by my insurance because it was the wrong order. The surgery itself was fine.

The office staff are professional and friendly, and I've gotten excellent care from Dr Redick. Alex…read morehas patiently helped me select the right eyeglasses. Highly recommend!

Most thorough eye exam I've ever had. The service was amazing, their exam equipment is state of the…read moreart (3D topical map of my inner eye?!! WHAT!!), and the people are truly nice. I like the frames, the prices for them listed out in the open, they sit down at the table WITH your insurance deductibles and explains exactly what each feature costs. They thoroughly explained each step of the exam, what each test would do, what you would experience (puff in the eyes, etc...) what they would learn from each test, and why that was important. Prices were really good, and not only do you not have to request a copy of your eye prescription , they hand you one on the way out the door, with access to your account online where you can down load it on command. Yeah this was a perfect experience. 11/10 would go again. Bonus, I get my glasses in two weeks or less.

I would give him NO Star if I could. I'm not one to leave a bad review unless something truly…read moreterrible occurs. With that being said, Dr. Kim was my fathers Doctor, my father has glaucoma in both eyes and cataracts in one eye. Dr. Kim's was very insistent about my dad getting cataract surgery, so his office scheduled my dad for the surgery, I flew home and took off work to take care of my dad. We showed up the day of the surgery 30 minutes early where we were informed that my father's surgery was canceled to our shock and dismay. I called Dr. Kim's office for an explanation for the unceremonious cancellation, the gentleman I spoke with said the surgery had been cancelled due to the fact that my father was last seen by Mr. Kim in early December and that was too many months between the surgery(which was in mid March) and the last office visit. I asked why my dad was not informed of this when they scheduled his surgery and why we never received a phone call nor a voicemail telling us the surgery was canceled, the man told me that someone from Dr. Kim's office had called my dad that day. We NEVER received that voicemail and did not have any missed call from Dr. Kim's office. Regardless if Dr. Kim's office called us on the surgery day (which they did not) that is unacceptable. Both the man I spoke with and the office manager admitted this scheduling error was their fault and should have been caught much earlier. To make matters worse, when I finally talked to Dr. Kim the next day he admitted to me he didn't look at my dads chart until 11 pm the night before him surgery. ARE YOU KIDDING ME! The next day after the supposed surgery day, Dr. Kim examined my dad and he concluded that he doesn't think my dad needs cataract surgery after all. WHAT!!!!! How do you go from needing cataract surgery to not needing the surgery. HUGE RED FLAG Dr. Kim was not apologetic at all, he acted like it was not a big deal to cancel a surgery last minute. I explain to him that I had to take time off work and fly here for the surgery to take care of my dad, but he couldn't have cared less. I explained that due to his and his office error it costed me almost $1,000 in travel and lost wages. I wrote Dr. Kim and his office a letter giving a detail account of everything that happened and how much their mistake cost me in travel expense and lost wages. I received a letter back saying they refuse to reimburse me for anything. I will never let my father go to this doctor ever again. I have already found my dad a new doctor. I chose to wait to write this review to give Dr. Kim the opportunity to make things right, he chose not to.

Dr. Kim is a great doctor. Extremely professional, quiet demeanor. If he doesn't quite know your…read moreeye problem , he refers you immediately to really great specialist. He gets onto things right away. I got in at the last minute on a Friday as I had sudden onset double vision. He is very thorough when checking your eyes and describes everything in detail to you. His assistant Kim is an extremely polite person who immediately makes you feel at ease. Don't hesitate to make an appt. with Dr. Kim for anything to do with your eyes.

No back bone. Over priced items. No spine...thank goodness they stuck to eye stuff. Go to…read moreLensCrafters cheaper stuff fast result.

I've been coming here since I moved to Bellingham in 2003. I have always been very happy with their…read moreservice. After Dr. McEathron retired a few years ago, I have been seen by Dr. LeClaire. Dr. LeClaire is very thorough with her exam and spends so much time with contact lens fitting. Every time I go in for an annual eye exam and contact lens fitting, she looks for what's best for me. She usually sends me home with trial lenses with a new prescription to try out for a couple of weeks. A couple of years ago, I tried out three different prescriptions until I found what works best for me. She had me back for quick follow-up appointments to make sure of proper fitting each time, and there was no charge for them. It really shows how much she cares about her patients. The staff in the office are very helpful and very pleasant. They always checks my insurance benefits, and there's never been a surprise. I highly recommend Dr. LeClaire and her staff at Binyon Vision in Bellingham.

We called to schedule an appointment using their website and check if this was in-network. While…read morethis was not in-network for us, the reason why I give 1 star is due to our experience with the front desk. The man on the call did not acknowledgement our frustrations with the website. He did not properly answer our concerns and was dismissive and rude to my friend when she tried to schedule an appointment. I hope that whoever chooses this place is able to get past the awful front desk experience and find a good doctor. As it currently stands, the initial experience of scheduling an appointment was toxic enough to turn us away.

Wonderful Care! When the WTA special transit picked my son up very late at the nursing home, Dr…read more Bearden went out of his way to accommodate his 40 minute late arrival. Its is not easy to get my son out of the nursing home to other places, so we are exceedingly grateful. Dr Bearden was also very patient with his exam, and was able to correct a complicated prescription that a different optometrist had done incorrectly twice. The glasses came in right on schedule. When my son received the new glasses, he was so thrilled- they were perfect! He now has complete clarity and no double vision at all. This is the first time he has been able to see well since an accident 3 years ago left him with serious brain injury. We are so thankful!

My optometrist recommended Dr. Amador Subong after determining I had macular pucker. Dr. Amador was…read moreefficient and matter-of-fact, explaining to me what needed to be done and my odds of success. I agreed to surgery. I was scared (for no reason, it turns out) but that fear turned to surprise after my almost-fun experience at the surgery center. No pain, fast recovery and, after major improvement to my vision the very next day, it continues to improve. Staff is accommodating and friendly. Highly recommend.

My dad suffered a massive vitreous hemorrhage and completely lost his vision while on vacation. We…read morescheduled an emergency appointment with Subong who didn't even review the medical report from the emergency room where he was initially seen and acted flippant and completely uninterested during the appointment. He concluded the visit by saying he wanted to see him in 3 months because "he was lazy" which delighted his assistant who began laughing while my mom and I were on the verge of tears in the room. Keep in mind that my dad was still completely blind. He offered no reassurance, next steps, or advice. Just shuffled out of the office saying he was going to be on vacation for the next few weeks. We went to another retina specialist who recommended an emergency vitrectomy which was successfully completed this week. My dad has now regained vision in his affected eye. The doctors here care more about going on climbing adventures and getting as many patients through the door to pad their pockets than they do about providing actual compassion and healthcare. The most unprofessional, uncaring doctor and practice we've ever had the misfortune of coming into contact with.