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    Denise Dudley, MD

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Denise Dudley, MD

    Eye surgery

    Denise Dudley, MD Ophthalmologists Photos

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    10 months ago

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    James M Kim, MD - Bellingham Bay Ophthalmology

    James M Kim, MD - Bellingham Bay Ophthalmology

    3.0(2 reviews)
    1.1 mi

    I would give him NO Star if I could. I'm not one to leave a bad review unless something truly…read moreterrible occurs. With that being said, Dr. Kim was my fathers Doctor, my father has glaucoma in both eyes and cataracts in one eye. Dr. Kim's was very insistent about my dad getting cataract surgery, so his office scheduled my dad for the surgery, I flew home and took off work to take care of my dad. We showed up the day of the surgery 30 minutes early where we were informed that my father's surgery was canceled to our shock and dismay. I called Dr. Kim's office for an explanation for the unceremonious cancellation, the gentleman I spoke with said the surgery had been cancelled due to the fact that my father was last seen by Mr. Kim in early December and that was too many months between the surgery(which was in mid March) and the last office visit. I asked why my dad was not informed of this when they scheduled his surgery and why we never received a phone call nor a voicemail telling us the surgery was canceled, the man told me that someone from Dr. Kim's office had called my dad that day. We NEVER received that voicemail and did not have any missed call from Dr. Kim's office. Regardless if Dr. Kim's office called us on the surgery day (which they did not) that is unacceptable. Both the man I spoke with and the office manager admitted this scheduling error was their fault and should have been caught much earlier. To make matters worse, when I finally talked to Dr. Kim the next day he admitted to me he didn't look at my dads chart until 11 pm the night before him surgery. ARE YOU KIDDING ME! The next day after the supposed surgery day, Dr. Kim examined my dad and he concluded that he doesn't think my dad needs cataract surgery after all. WHAT!!!!! How do you go from needing cataract surgery to not needing the surgery. HUGE RED FLAG Dr. Kim was not apologetic at all, he acted like it was not a big deal to cancel a surgery last minute. I explain to him that I had to take time off work and fly here for the surgery to take care of my dad, but he couldn't have cared less. I explained that due to his and his office error it costed me almost $1,000 in travel and lost wages. I wrote Dr. Kim and his office a letter giving a detail account of everything that happened and how much their mistake cost me in travel expense and lost wages. I received a letter back saying they refuse to reimburse me for anything. I will never let my father go to this doctor ever again. I have already found my dad a new doctor. I chose to wait to write this review to give Dr. Kim the opportunity to make things right, he chose not to.

    Dr. Kim is a great doctor. Extremely professional, quiet demeanor. If he doesn't quite know your…read moreeye problem , he refers you immediately to really great specialist. He gets onto things right away. I got in at the last minute on a Friday as I had sudden onset double vision. He is very thorough when checking your eyes and describes everything in detail to you. His assistant Kim is an extremely polite person who immediately makes you feel at ease. Don't hesitate to make an appt. with Dr. Kim for anything to do with your eyes.

    Bellingham Retina Specialists

    Bellingham Retina Specialists

    2.9(7 reviews)
    1.5 mi

    My optometrist recommended Dr. Amador Subong after determining I had macular pucker. Dr. Amador was…read moreefficient and matter-of-fact, explaining to me what needed to be done and my odds of success. I agreed to surgery. I was scared (for no reason, it turns out) but that fear turned to surprise after my almost-fun experience at the surgery center. No pain, fast recovery and, after major improvement to my vision the very next day, it continues to improve. Staff is accommodating and friendly. Highly recommend.

    My dad suffered a massive vitreous hemorrhage and completely lost his vision while on vacation. We…read morescheduled an emergency appointment with Subong who didn't even review the medical report from the emergency room where he was initially seen and acted flippant and completely uninterested during the appointment. He concluded the visit by saying he wanted to see him in 3 months because "he was lazy" which delighted his assistant who began laughing while my mom and I were on the verge of tears in the room. Keep in mind that my dad was still completely blind. He offered no reassurance, next steps, or advice. Just shuffled out of the office saying he was going to be on vacation for the next few weeks. We went to another retina specialist who recommended an emergency vitrectomy which was successfully completed this week. My dad has now regained vision in his affected eye. The doctors here care more about going on climbing adventures and getting as many patients through the door to pad their pockets than they do about providing actual compassion and healthcare. The most unprofessional, uncaring doctor and practice we've ever had the misfortune of coming into contact with.

    Denise Dudley, MD - opthamalogists - Updated June 2026

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