Very professional dental group. The membership club has…read moreworked well for me. The hygienist takes time to point out what I need to do to improve my dental health

I first visited early last year to get a cavity filled. I hate the dentist like most people…read more First impression: beautiful office, very friendly staff. When I was taken back to the room I was offered "comfort items": bottled water, a blanket and chap stick. Yes please! I was just there today for a root canal. It sucked because it was a root canal but I felt very taken care of. I got my blanket, my water and my chapstick AND a heated, lavender scented neck wrap. It made it a little less crappy and made me feel taken care of. During the procedure, they stopped whenever I needed them to and they addressed my concerns. I can't remember the dental assistants name but she has cool shaped glasses and she's the best! Please tell her thank you! Dr. Caswell is also great! I will be taking my kids here from Now on

I finally got the nerve to see a dentist after several traumatic experiences and after researching…read morefor months landed at Bend Family Dentistry. Under the care of Dr. Theda. I had decided on dentures after years of pain and she assured me this was something she could do. A full upper was done. She then told me my four front lower teeth had to go and she could make me a lower partial that looked like a retainer. So she extracted those as well. $8500.00 later she out right refused to finish my bottom partial. Her treatment coordinator simply replied to every question I had with " You have been referred to another dentist." Dr. Theda was paid in full for this work both by my insurance and in cash by me. I have no idea why she referred me. My insurance will not pay twice for same procedure and I am left withOUT four bottom front teeth. The office did offer me a refund but it was so little I can not make my mouth whole until I save enough money to pay for the copays at another dentist. Stay clear of this Bend Family Dentistry NIGHTMARE NIGHTMARE NIGHTMARE

I grew up witnessing my parents and their siblings losing their teeth young. They were children of…read moreimmigrants; poverty and malnutrition in their youth played a role. They grew up over 100 years ago. This gave me a strong drive to maintain my teeth. After a bad dental report from another office, I called Bend Family Dentistry hoping to get a 2nd opinion. The woman who answered immediately went into action to see what they could do for me. Weeks later I walked out of Bend Family Dentistry on 3rd Street in Bend, my teeth properly cleaned and I'm smiling. I witnessed confident employees who love their jobs. I highly recommend Bend Family Dentistry. They provide excellent quality work, show compassion and listen to you, and their prices are reasonable. I understand and recognize good communicators of professionalism. Thank you Bend Family Dentistry!

I definitely have anxiety issues when I have to have dental procedures done. Today I had a great…read moreexperience having a crown procedure done at East Bend Dental. Dr. Taylor and his assistant Araceli were caring, compassionate and professional. They made me feel comfortable throughout the process. I am so grateful for having this team at East Bend Dental taking care of my dental needs.

They are so kind there! I've been going there for several years now and I love going there! They…read morejust finished making me a denture for my top left side of my mouth! I was working with Taylor but it was both Taylor and his wife who is also a dentist there that convinced me to get the partial! She has been helping me a lot since I've been going there. It's so cool to watch out the windows! I think it looks cool anyway! They are super good at what they do! The wholesome people who work there provide excellent care! When it comes time to pay my bill, the people in the office are so efficient! They are fair although it's expensive to get dental work done! I'm really glad that I found East Bend Dental!

Like other reviewers say, they canceled appointment at the last minute. After waiting 4 months for…read morean appointment they called 3 hours before the appointment to reschedule. They offered another appointment another FOUR months wait! Total unprofessional business.

Twice now I've had an appointment and I got a confirmation the day before. I drive from bend…read morewasting my time and my gas and there is no appointment. They didn't call to let me know anything. That's the hygienist that I'm scheduled with is no longer here. How is that my problem? They should have called and scheduled me with the new one. I have had it with this place. And I also do not like the new doctor. I am absolutely done with this place. Just for anyone else looking for a dentist these are not all the problems I've had with them. I kept giving them chances. I'm done.

Dr. Holly is a wonderful Dentist and his staff is friendly and excellent. I've been seeing him for…read moreover 15 years and consider him as a family dentist who is capable of extending normal dentistry way beyond standard. Not only that, he's a great guy. David

Outstanding service and people…read more I got a crown put in after a root canal. I was made aware of the challenges and educated on the process. Cool people too. Felt like I was family in there. Sincerely, A hard to please customer

Went there for tooth or gum pain and ended up discovering I had a macular cysts . Dr was very…read morenice and great at explaining everything.

5 stars isn't enough for Trevor, Kylie, and the team at Sister's Dental. Excellent routine care and…read moreamazing response when we have fun days where my toddler decides to smash his face into our kitchen cabinets, etc.!!!

I initially had a great experience with Bend Dental Wellness. I needed a crown and felt very…read morecomfortable with the doctor--he did a great job, and I was happy with the outcome. Unfortunately, things became confusing after that. During my consultation, I was told I could bring in my retainers to have them adjusted to fit my new crown. However, on the day of my procedure, my bill included a new set of retainers that had never been discussed with me. During the procedure, scans were taken, but I was not informed that these scans were for new retainers--I assumed they were part of the normal process. At my follow-up appointment to place the final crown, I was given the retainers. The bottom one did not fit properly, and I was told it would be remade. I explained that I had not been wearing my retainers consistently for a couple of weeks and that my teeth had shifted, so I was not comfortable using scans taken at that time. I also shared that I was unaware retainers were being made in the first place and specifically asked to have both my upper and lower teeth rescanned once my teeth were back in proper alignment. After reaching out to the office manager, I was initially told I would need to pay half to have them remade. After some back and forth, they agreed to remake both the upper and lower retainers. I then wore my retainers consistently for about three weeks before returning for new scans. However, at that appointment, only my upper teeth were scanned, and I was told the lower retainer was already made. I explained that I had confirmed with the manager that both upper and lower retainers would be remade, and even offered to show the email. The technician declined to review it, did not contact the manager or doctor, and instead asked me to try on an older lower retainer. That retainer was molded to my previously shifted teeth and was actively moving my teeth back out of alignment. When I raised this concern, I was told the discomfort was "normal" and that the retainer was fine. I had to repeatedly explain that wearing a retainer based on a misaligned impression could undo the results of my previous orthodontic treatment. This interaction was one of the most frustrating healthcare experiences I've had. I felt unheard, dismissed, and unsupported. The technician would not escalate my concerns, review documentation, or involve anyone else in the office. I contacted the manager again to request a refund. After a long delay in communication, I was informed that I was being dismissed as a patient. I was eventually provided my scans, but it took over a month to receive my full chart records. I was ultimately refunded for the retainers. I work in healthcare and understand that mistakes can happen, but this situation reflected a lack of communication, professionalism, and accountability. There was no follow-up from the doctor, no apology, and no attempt to resolve the issue--only a dismissal as a patient. Overall, I am very disappointed in how this was handled.

Bend Dental Wellness is a wonderful, caring dental practice. They are very proactive, caring about…read morehow dental health affects the whole person. I highly recommend Dr Quigley and his staff.

Been coming here for years,always good never had a problem. Amy is the best hygienist I've ever…read morehad. Highly recommended.

This is an amazing family business with hygienists, dentists, and schedulers who care, go the extra…read moremile, and make visiting the dentist a great experience. Highly recommend.