Dr. Hilliard is the greatest MD ever! She is a very patient and caring person. She understands all of my health issues in a way that no other doctor has ever understood. I can feel her care and concern for me. I wish I had known her 20 years earlier. read more

This review is for Dr. Denise Hilliard's Nurse Practioner - Wendy Lelke-Wallway. I've been wanting to write this review for some time now, but I don't think a few words can really describe how great she is. I've been her patient for a couple of years now and here are the gist of it. + She's very nice, friendly and genuinely cares about her patients. + I never have to wait longer than 15 minutes to see her. + She does her research when prescribing you something and gives you several options. + She's honest about what you can take and cannot take. + She's very calm and doesn't make you feel like you have anything to worry about. read more

Denise Hilliard, MD - Internal Medicine Near Me - Walnut Creek, California

So, first let me say that I was referred to Dr Denise Hillard by my aesthetician (the owner of Mon Mon Beauty and Spa). I have been straddling the fence about "injectables", but lord knows I needed something! Sooooo- today I had the absolute pleasure of having my procedure done by Dr. Denise Hillard!!!! She was so patient with me (and believe me, I had a lot of crazy questions), she took her time explaining EVERY SINGLE STEP! I wanted my smileparetheticals gone! I wanted my WTF lines between my brows to disappear! Enter juvaderm and a little Botox- she worked her magic and Viola! I look amazing (lol, if I do say so myself). Her work looks natural and flawless. She did not try to upsell me anything and was honest in her assessments and suggestions. She is the kind of Dr I will have around for years to come (Dear Jesus, please don't ever let her leave or move outta the Bay Area!). Anyway, after I got home and removed all of my make up, I immediately noticed I looked 15 years younger! And believe me, I am super critical and hard on myself! Even my guys (hubby and sons) noticed and said "you look good - your Korean facial thing is really working"! (And believe me these guys made soooo much fun of me and all my cray cray steps to skincare- a routine Dr Denise and I both spent a few ticks talking about our respective experiences with the steps of the routine - speaking of which she even talked about a snail serum I'm interested in trying lol...but I digress) Yup, I am over the moon in love with what she did. I think I have a new best friend...don't worry Monica, you're still my girl! Ladies don't wait! Go now!!! If gravity and Father Time have been less than kind to you, go see Dr. Denise Hillard! She has an amazing bedside manner- she is kind, patient, soft spoken, welcoming - and just frekkin' awesome! Definitely worth the splurge! You're more than worth it-trust me - treat your self! read more

Dr. Hilliard is the ultimate professional. I've been a patient of hers for more than 10 years and she has always made me feel important and valued. She is a genuinely caring person who takes time to listen and address my concerns. She is thorough with every visit. Physicians like Dr. Hilliard are hard to come by, and I hope I never have to find another. read more

Dr Hilliard is the real deal. The perfect balance of smarts, and truly caring. She listened to my unique issue, and gave me a concrete plan. She helped me more than she will ever know, and I am forever grateful. read more

I have had not one but 2 consecutive bad experiences. Dr. Hilliard's staff is LESS THAN polite or accommodating. Don't bring a newborn with you to your appointment because her Physician's Assistant (I forgot her name) is less than tolerant. I don't think the woman likes babies. The second appt where I saw Dr Hilliard for a consult was so terrible, that I left there almost crying. She was so judgmental when I didn't even solicit an opinion from her! I was asking for medical advice not her personal stance on 'parenthood.' Anyway, it's a long story but I was so taken aback by her that she saw the shock in my face and said "oh I mean, I'm not judging or anything...." Yeah, whatever lady. You couldn't pay me to see her again. I'm now without a Primary Physician for the moment. read more

She's not bad once you get to see her, but I ALWAYS have to wait a rediculously long time to be seen. First in the waiting room, I wait for 20-30 mins. Then into an examining room for another 15-20 mins. I've been 4 times, and it happens every time. Totally unacceptable. If they are running behind they should call and tell me, I'll show up later. One time I heard her in the room next door hooting and carrying on for at least 30 minutes. By this time 45 mins past my appointment time. I was REALLY pissed, I was on my way out the door when she happened to come out into the hall at the same time, so I went ahead an met with her. read more

Although I had been recommended to Dr. Hilliard by a former employer (who I will call "Dr. Really Evil"), I had been remiss in seeing an internist for a physical. Usually I think the girlie doctor is enough, but I figure since I'm now over 30 (and I'm going to leave it at that), I might as well see where my health is taking me. She actually REMEMBERED who I was even though I hadn't seen her in two years. Now that's one smart cookie. Not since the age of 10 when I had my own private doctor who made house calls when I was sick (was my mom's boss) have I enjoyed going to the doctor so much. Although they gave me a tetanus shot -(Nurse: "When was your last tetanus shot?" Me: "Would I get one if I was in a car accident?" Nurse: "Not unless you had a cut." Me: "Then probably a very long time." Doctor: "Do you want to get, I mean will you get a tetanus shot?" Me: "Sure, there's probably a rusty nail in my future anyway.") - I STILL give them 5 stars. From the time you enter until the time you leave, you are treated like a person, not just some sick drone who is there to pay their bills. The front office receptionist is EXTREMELY courteous both on the phone and in person. The nurse makes me think of my mom, but in a good way. Then Dr. Hilliard comes in, sits down, and listens. For as long as I need her to. I tell her I had a list of questions, most pretty normal, but there was one that was kind of weird. She addressed it with caring and understanding, and totally made me feel at ease. I can't say enough about how wonderful she is- she's like a physician and therapist rolled into one. I haven't had the opportunity to have to call her office to ask her a question, but I have a feeling she responds to patient phone calls the same day, and probably gives the patient her utmost attention when she does. She ordered a blood workup for me, and she'll probably call me with the results the day she gets them. Even though it's kind of a hike, it is well worth it to trek out there to see her. read more

I cannot imagine a bad review of Dr Hilliard, and I'm happy to see so many off the chart wonderful reviews of her. Some of these negative reviews i'm sure are a result of sometimes common yelp negatively unbalanced people. Dr Hilliard has a quiet, thoughtful, self assured and very capable way and isn't going to jump on everything anybody is going to say. She is extremely caring and knowledgeable, and treats with a careful and prevention attitude. She is one of the best doctors I've met and highly recommend her to anyone. Did I wait a little for my appointment? Not bad, maybe 15 min most of the time, which I regard as a positive thing, as when I am being examined, she is not in a hurry and gives me as much time as I need. read more

I'm very annoyed because I just received the wrong birth control in the mail that I have been taking for over 7 years.. I switched over to her and thought they would at least have on file what I have been taking for over 7 years.. doesn't make sense that she would just randomly prescribe me a new birth control without even consulting me first. I'm very annoyed and want this to be handled today but since the doctor's office is closed I can't even do that. If Caremark calls on my behalf to ask permission to refill my prescription, you shouldn't randomly change it on my behalf. Thanks! read more

I have been a patient of Dr. Hilliard for about 5 years. Although I have moved to the Central Valley I have continued to see Dr. Hilliard as my primary Physician I am pretty surprise regarding some of these reviews I have never had a bad or negative experience, or lengthy wait time. In fact Dr. Hilliard has always been pleasant and personable. She's always asking how my family is doing. What I really appreciate the most is getting an office visit the same day or the next at the very least. And that's Huge when your in pain! As long as I can endure the long drive to the Bay I will continue to see Dr. Hilliard as my primary Physician. Sylvia C. read more

Doctor Denise Hillard has been my Internal Medicine doctor for the past 5 years. I wouldn't go to anyone else. She makes me feel at ease talks to me and makes me feel as if I'm not just a patient. Her new receptionist on the other hand isn't as on point as she should be. Dr. Hilliard used to have a fantastically, energetic and patient privacy, receptionist who just retired. And now the new person isn't as on top of things. SO I'd give Dr. Hillard 5 stars but her receptionist is what is holding her back. Great Doctor though! read more

Dr Denise Hilliard is so kind, so patient, and very professional. She listens to your concerns, answers all your questions, and then talks to you about your options. She takes the time to learn about you and your family. Every visit I had, she went above and beyond to make sure I understood my visit and my new health plan. She would explain clearly what tests need to be done and how to follow up with the results. When I came in to have some stitches removed, she was so gentle and thorough. She did not simply just put a bandaid on me after removing my stitches , she cleaned up the area and after inspecting the site, she decided to put medical strips on it instead to help fully close up the laceration as the original stitches from a hospital did not fully close it up. She explained how the medical strips work and why it was needed. I am very lucky to have such a wonderful doctor who takes the time to make sure her patients receive the right treatment and will be at their best health going forward. Dr Hilliard is the best, she is definitely my favorite doctor! read more

Can I just say, that I had Denise Hilliard for years, and when She was no long er with Hills Physicians, it was the worst thing that ever happened to me. Dr. Hilliard is the BEST Doctor ever. As far as bedside manner, she is also extremely caring, so you other people who posted negative comments about her, certainly don't know what what bad medicine is. I do. I have requested from Blue Cross an exception to have her back as my physician, that's how much of a fantastic physician she is. Let me tell you, she calls, follows up, and when she sees you about town she even is sociable. You other people must have rubbed her the wrong way. She can pretty much look at you and tell you what is wrong with you. I don't know what you are seeing, but she is one of the best Internests around here. Her whole family is absolutely brilliant. read more

I am a provider myself and I returned to choose Dr. Hilliard as my PCP because she was very professional and very quickly developed a rapport with me as a patient. I had pneumonia in August and she was very thorough and made me feel very reassured. I highly recommend her. read more

Just an update on Denise Hilliard who I still believe is the most incompetent, ignorant person in medicine that I have ever encountered. After seeing another physician in the same John Muir network, my blood pressure has gone down and is consistent only after 30 days. I was under the care of Denise for years (I refuse to refer to her as Doctor or medical professional as she clearly is not a professional) and my blood pressure was still very high as she has no idea what she is doing! STAY AWAY FROM THIS PRACTICE! This woman is an awful excuse for any person in medicine. My new physician even stated that he see's a lot of Denise's "former patients!" read more

I have been seeing Dr. Hilliard for over 5 years. I started with her when she was in San Ramon and followed her to the Danville office. I have never had a doctor so caring and sincere. She does return phone calls within the day and is not only interested in my physical health but in me as a person. She treats the whole person and is thorough.. My husband and I both see her and when my daughter is older I will bring her to Dr. Hilliard too. I do reccomend allowing time for her appointments, BECAUSE in this day of impersonal, get as many patients in and out as possible, she will actually sit down and take the time to hear you. This is rare and worth your time. She is a gem! read more

I have been a patient of Dr. Hillard's for many years and she is an incredibly talented, professional who I have the utmost respect for. I would refer her to anyone because she has proven to be hugely ethical, trust worthy, kind and so very smart! I do not ever feel like I am rushed or like my issue is too small or not important, Dr. Hillard takes the time to make sure you get the questions answered that you came in with and all of the information that you need. Dr. Hillard is just a darn good human! read more

She's been my primary physician since 2007 I absolutely adore her she takes her time and makes you feel like you are her only patient, she really cares. read more

I thought the days of "Bedside Manner" were long gone; but Dr. Hilliard totally understands how to listen and take care of her patients. Dr. Hilliard has been my physician for 6 years and I find her to be the nicest doctor I've ever met. She takes time with you and explains things very clearly so you understand and you don't feel rushed. She's the most patient doctor I've ever known because I've watched her with my sister who is a senior citizen and deaf who also likes to talk a lot and Dr. Hilliard listens to her with a lot of care, attention and understanding. I can't say enough good things about Dr. Hilliard. I saw one negative review about a long wait at Dr. Hilliard's office but that has not been my experience. The few times where I had to wait I didn't mind because I rather see a doctor who will take their time with me and explain things well, than be rushed out so they can get to their next patient. She's very knowledgeable and willing to allow patients to have some input into treatment options. I would highly recommend her! read more

I've been a patient of Dr. Denise Hilliard for 8 years now and have followed her from the San Ramon office to Danville. It's a bit of a trek for me, but it is worth the drive. I do admit there have been some adjustments to get used to at the new office, such as new staff, billing, awkwardness of the laptops during intake- less eye contact during typing. I believe the laptop issue is one of the pitfalls of technology that makes healthcare professionals appear impersonal, however, as soon as the intake is over, the relationship is reestablished. Nonetheless, I have developed a relationship with a physician whom I trust and feel comfortable with. As soon as Dr. Hilliard enters the room, she shakes my hand and greets me with a smile and a quiet, calming voice. She is always calm, patient, and listens attentively with genuine concern. She remembers me even though I am not a frequent patient and asks about my overall well-being, my family, my children, my job, etc... It is very reassuring to me to have someone listen and then formulate a care plan and offer options and alternatives. She answers my list of questions and addresses my concerns without my feeling rushed. As for her professional expertise, she has always been spot on with her diagnoses and has done an excellent job of preventive, diagnostic care and specialist referrals. I've never had to wait longer than 15 minutes and within the past year I've been seen within 5 minutes. read more

She is a sweetheart and cares for everyone who walks in. She is wonderful beyond belief,

Dr. Hilliard is the DOCTOR to go to. She is so kind, so patient, answers every question clear and concise. I could go on for hours, but she is wonderful. Her knowledge is amazing. read more

Should start with, I had to select at least one star.. Would have preferred No stars! My issue,(i'll keep it short) it took weeks to get my prescription updated so i could receive my supplies .. called so many times on the status, her office number is etched into my brain! Sorry, completely unacceptable! this was not patient CARE.. more like, patient avoidance.. 'We listen' --- then Ignore ??? I cannot recommend her or her office to anyone.. read more

My husband and I have been patients of Dr. Hilliard for over 5 years, but will be no longer after my last experience with her, she is moody and unpredictable. I saw her for my annual physical, at the end of the exam, Dr Hilliard ordered a stress test, printed the instructions and handed them to me. When I asked her if SRMC was the only location where I could have the stress test administered, she snatched the papers out of my hands and stormed out of the exam room in a huff only to return moments later when she flung the new instructions at me and left the room without any further explanation. If you're looking for a compassionate doctor, keep looking. read more

I would not recommend Dr Hilliard. I went to her office on Sept 18th complaining of lower right pelvic pain. She ordered an ultrasound to see if it was a cyst. She called at 6 pm to say it was not and then said "I don't know what is wrong with you" with no suggestions. I asked could it be my appendix and she said yes or an infection in my colon. She gave me pain meds and antibiotics. I went to the emergency room that night. The ER doctor diagnosed me with an appendicitis. I had surgery that day and was told that it was so bad that my appendix had burst and tore my colon. i was in the hospital for 5 days. Dr Hilliard did not even call me the next day to see how I was doing. To this day I have not heard from her. She is negligent in her care and incompetent. read more

Dr. Hilliard is not only professional but also kind. She takes the time to listen to me and any health concerns I have had. I have a hard time going to doctors do to my anxiety but I feel comfortable going to her. read more

I have been going to Dr, Hilliard for close to 20 years. She is a great doctor- I followed her from her practice at UC Davis medical. I would recommend her to anyone. HOWEVER, her staff make it very difficult to be her patient. They are either rude, dismissive and angry, incompetent, or simple. It is very difficult to make an appointment with her, get a RX filled, or even just have a general health question answered. Sadly I am going to have to find another doctor. In fact, I think Kaiser gives better service. They at least make things much easier on the patients. read more

These negative reviews are unbelievable! I have never found a doctor as kind, understanding and thorough. She is such a great listener and always takes the time to give me her full attention during each visit. This is why I followed her from San Ramon and have been with her over 10 years ( and why I drive all the way from Berkeley to see her.) She does not condescend and is happy to listen to any ideas you may have about your own healthcare. I have had some difficult times, and she has been such a comfort. Doctors as good as Dr. Hilliard are rare. read more

I had the WORST experience of my life with Dr. Hilliard. Found a new doctor the same day and will NEVER go back to her again.

I almost cancelled my new patient appt after reading her reviews but was new to the area and required refills on my medications. I only waited 5 minutes but I try to make my appointments first thing in the a.m. Her staff was pleasant and professional. Dr. Hilliard was very professional and I felt comfortable with her. I had a physical and gyn exam on my first visit. She is not a chatty doctor so if you want a doctor who will ask you about your kids, dog and vacation, she is not the doctor for you. She strikes me as a quieter personality in general but did ask several times if I had any additional concerns aside from my medications. The one thing I did not like was that they had scanned my previous medical records into their computer system. It included blood work which had been done this past spring. I couldn't remember exactly what it was for or if I needed more blood work to followup. I figured she would look at it right then to see if it was worrisome or needed further followup. She didn't and then of course I forgot about it until I got home. All in all, I would recommend her . read more

I also followed dr. Hillard from the San Ramon office and I have found it very easy to talk to. My adult daughter and son in law also are happy going to her. It was an adjustment getting use to the new office, but I am willing to drive from Castro Valley to see her. read more

Dr Hilliard is very caring, professional, and knowledgeable. She is one of the nicest doctors I've ever had and is very competent. In addition, the front desk staff is very helpful and accommodating. I'm a full-time student who only visits home during breaks, and they have always gone above and beyond to squeeze me in, even on short notice. read more

Both my husband and I have been seeing Dr. Hilliard for a while and she has been absolutely wonderful for everything we have seen her for (ranging from general checkups to rather serious medical issues). And in regards to her bedside manner, she is honestly one of the kindest, most thoughtful listeners (and people in general) we have ever met so we're both beyond shocked to read anything different and are inclined to question the validity of those reviews. read more

I had my first appointment with Dr. Hilliard yesterday. I selected her based on the high yelp reviews and am writing today to add one more outstanding review. Dr Hilliard took the time to really get to know me. She intently listened and dialogued with me, both to understand my concerns and questions, and also to provide her expert input. I am thrilled to have found such a knowledgeable and caring doctor. read more

I was initially pleased to find a woman doctor who claimed to be specializing in women's health concerns. I saw Dr. Hilliard three times. The shortest wait was 50 minutes and today I was "forgotten" and it was an hour and 55 minutes before I saw her. Her "bedside" manner is cool and controlling. She makes little eye contact and gives most of her attention to her laptop. She does not like feedback from her patients and does not like questions about medications or referrals. My cholesterol was high and I mentioned it was a family trait, she said she didn't need to know that, I questioned why a referral was necessary and was told maybe I needed a different doctor! I was shocked! I guess i DO! Unless you are a very passive patient and not self advocating, this is not the doctor for you. What a disappointment. I have never met a doctor who reacted like this. I had hoped for a long, balanced and, well, healthy relationship. I need to look elsewhere. read more