I am incredibly grateful to have Dr. Ward as my PCP, she truly exemplifies what excellent…read morehealthcare should be. She is knowledgeable, attentive and genuinely cares for my health. What sets her apart is the strong focus on prevention--taking the time to educate, offering thoughtful guidance, and anticipate potential issues. She consistently goes above and beyond, never rushing and always making me feel heard and supported.

Always great service and good care, couldn't ask anything more from my primary. Ease of scheduling…read moreappointments and in house lab work is awesome

Dr Jayan is the best doctor I've had as an adult, no contest. She's friendly, knowledgable and…read moregenuinely cares about how I'm doing which directly feeds into me putting genuine effort into my own care. She's always very collaborative and thorough in any treatment plans and I always feel like I got what I needed from my doctor. Nina and rest of her staff are amazing too.

Extremely disappointed in this office. I had recommended this doctor to my wife. Who knew casual…read moresmall talk of having a baby when asked "how are you" would lead to a $500 bill?!? Answering simple questions is not "consulting". Be very cautious of what you say or they will find any way to milk a penny from you. Highly do not recommend not visiting this doctor or office or any Sutter health.

I really like Dr. Advani. I had seen her a couple times before she became my primary as her list…read morewas full...I might have begged just a little :-). My visits have been for relatively routine evaluations, but I find her to be thorough and also very personable and sincere.

We went for yearly physical checkup to Sutter health and choose her. The doctor ordered…read morepreventative antibody tests which were not covered by Aetna insurance and cost us $213 and she also charged us for full visit for recommending OTC cream for a corn which we were already using. She did not do any through examination during physicals and took it for granted. We were charged $340 for a physical visit without being informed about that. we thought Sutter health and Aetna had better tie-ups and see what we got from these worst service providers who want to rip their customers and doctors trained for that.

Signing on with Donald Parsons as my MD is one of the smartest decisions I have made in the past…read moredecade. Always in good health, I thought I might start to need a great physician as I am getting older. I wanted access. I wanted someone approachable, compassionate and experienced. In Dr. Parsons I got all of what I wanted and more. He has the best demeanor I have ever seen in an MD. Very customer service oriented. His staff also has the same high quality customer/patient service attitude. I receive personal phone calls immediately if I need help. I am able to get in the same day for appointments if I believe I need it. Given the insurance crunch which leaves physicians very little time to focus on individual patients, signing on with a private MD is a very smart financial investment in yourself. And, selecting Dr. Parsons will increase your quality of life and peace of mind.

Dr. Parsons is an outstanding doctor and diagnostician. He spends time with you and has diagnosed…read moresome issues I have had very, very accurately. I had to switch from another doctor that I really liked because of insurance issues - and was concerned that I would miss my former doctor. Not so. Dr. Parsons is great and my husband and I highly recommend him.

This positive review is long overdue and well deserved! Dr. Lisa A. Hudson, is a wonderful and…read morecaring doctor and has handled my medical care for well over 25 years! I can not imagine having a more personable experience with such a kind hearted, knowledgeable and patient physician! Dr. Hudson was able to diagnose and prevent some serious issues with me over the years of which I am in her debt of gratitude! Dr. Hudson is always consistent to discuss good healthy eating habits and exercise on most visits. She always inquired on how things were going personally in my life and would offer useful advice. My office visits never felt rushed and I actually felt like she spent more time with me, if she felt it necessary. I think Dr. Hudson really cares about people and wants only the best for her patients. Please indulge me and allow me to expand on just a few of my experiences with Dr. Hudson over the last 25 plus years of her being MY doctor! For example, the year my mother passed away in 2001, she was extremely kind and very patient with me by allowing me to express my grief, without rushing me, in my appointments, during that difficult year. I am sure some of my appointment times went over the allotted time frame, but she always seemed to know what was important and needed. Dr. Hudson was a VERY busy woman, in her Walnut Creek office at that time, with a full waiting room of patients, yet she made the time to help me cope with my loss. Another example is when I lost my medical insurance for a period of time, Dr. Hudson was so gracious and worked with me and gave me discounted visits to enable me to continue seeing her and still receive excellent services. Also, she did NOT skimp on those visits, either, as she still provided the same high quality level of care! During that time, I would request basic short office visits, to help minimize my cost, but I feel she did extra services because she knew it was important, at no additional charge. She always tried to give me advice on places to get labs and tests at a lower cost, when possible, too. I can't thank her enough for her kindness and generosity as she really helped me financially. It was a bit disheartening to read some of the negative comments regarding Dr. Hudson, as that has absolutely NOT been my experience with her at all! She is a good, decent human being and an expert in her field and I think she only wants the best for her patients! Dr. Hudson is also a Fellow of the American College Of Physicians, which Fellows are considered a distinguished group of doctors dedicated to teaching, research as well as medical practice! She is always well versed on current medical matters and procedures and I feel that I am in VERY capable hands and have full confidence in her abilities to keep me healthy as she has done all these years! I would highly recommend her services to anyone!

Dr. Hudson is great for being able to make same-day appointments during regular M-F business hours…read more If you don't typically require care after normal business hours, don't travel frequently and don't need a specialist, you might be happy with Dr. Hudson. Unfortunately, I've had two occasions when I've needed to see a doctor and I didn't time my sickness during a M-F business hour. Dr. Hudson has no after-hours call service, so if you need attention after hours, you will be directed to an urgent care center or the emergency room if it's after-hours for urgent care (which is even more upsetting that a patient's only option is to head to the emergency room - since emergency rooms are already overfilled and the staff has much more important things to attend to than someone who just requires an antibiotic!). Dr. Hudson also won't call in a prescription for anything without seeing you in person first. So, if you have a recurring medical issue which she's previously seen you in the past and all you need is an antibiotic called in for you - she won't do it. I might otherwise be fine with this policy, however, on the most recent occasion I was traveling and unable to get to her office until later in the week. The receptionist indicated no exceptions can be made to this policy. Once again: my only choice was to head to a local urgent care office or emergency room. My other frustration with Dr. Hudson as my primary (which she is no longer - because I need a primary doctor that I can actually reach after hours and who will be able to prescribe an antibiotic for a recurring medical issue when I am traveling) is that she comes across as knowing most everything. She purports to be a sports doctor (in addition to everything else), so on a recent visit I had her take a look at a lump on the back of my leg. She diagnosed it as some sort of cyst or other "common" mass that she could take care of in her office. Luckily, I already had an appointment scheduled with a knee specialist - and it turned out I had a tumor on the nerve that required surgery (with the assistance from a spinal doctor due to the location on the nerve!). I've had relationships with many doctors in my 1/2 century - and other than Dr. Hudson, I have always been able to reach my primary doctor after hours and have never had an issue with obtaining an antibiotic for a recurring medical issue. Although I haven't found another primary doctor yet - I will happily visit my local urgent care before giving any more of my business to Dr. Hudson!

I'm seriously hesitant to rate this place just because I feel like it's the best kept PAMF secret…read moreoffice! It's brand new, it's nice, there's a lab, it's quiet, there are tons of appointments, and Dr. Advani is seriously the best doctor I've ever had. I drive out of my way to come here after her move to this office more days of the week and I don't have any regrets about that. In fact, the staff managed to work my daughter in when she was seriously sick and needed an appointment, and she loved the pediatrician so much she is excited to go back! Also love My Health Online; Dr. Advani answers right away most times, or her staff will if she's out of office. Overall, great offices and great doctors and staff. And a word of warning: A lot of times, you'll see negative reviews on Yelp for PAMF due to their billing. Yes, PAMF is kind of expensive; that depends on your insurance plan, not their billing. Their billing is fairly standard, actually. If you have an issue that's outside of preventive care, you're going to be billed for it. That's standard practice. Don't rate your doctor poorly because of this.

Here's the final version with your suggested addition:…read more Review for Sutter Health & Dr. Steven Sheh, Sutter Palo Alto Medical Foundation: On February 29th of this year, I saw Dr. Steven Sheh at Sutter Palo Alto Medical Foundation. I chose him only because he was the earliest available, being new to the practice and accepting patients--a choice I now regret. Early in the visit, I discussed my current medication and my psychiatrist's recommendation to consider short-term disability to manage my mental health while seeking new employment. Dr. Sheh's response was both shocking and inappropriate: "Are you running out of money?" This question was not only irrelevant but deeply hurtful, reducing my genuine plea for help to a financial motive. I was simply trying to access a service I've paid into my entire adult life but never needed until now. Throughout the appointment, Dr. Sheh's approach was contradictory. He stated, "I don't treat mental illness," which left me confused about how he intended to help. Yet later, he suggested and diagnosed me with depression, even offering to prescribe an SSRI. When I asked, "Aren't you now treating a mental illness?" he had no clear answer but turned into a bright red tomato.His refusal to support my request for short-term disability felt less about medical reasoning and more about a lack of empathy or willingness to help. What made this situation even worse was Sutter Health's failure to address or rectify my concerns. Dr. Bryan Chin followed up, but it was clear that his sole aim was to minimize the severity of my experience--essentially acting as damage control. It felt as if the doctors at Sutter were more interested in protecting each other than providing genuine care. The once-prized Sutter Health has transformed into a profit-driven corporation that prioritizes 5-star ratings over patient well-being. Reflecting on this experience, I realize how fortunate I am to have a loving, supportive partner and financial stability. I can't help but think of what might have happened to someone without that support. In another scenario, this kind of indifference could have led me down a much darker path, potentially resulting in self-harm or worse. I shudder to think of leaving Dr. Sheh and Sutter with my death on their hands--an outcome that feels all too possible for patients in desperate need of compassionate care. If you are seeking genuine, patient-centered care, I strongly urge you to look elsewhere. Instead of obsessing over 5-star ratings, Sutter Health should refocus on providing authentic, patient-centered care--the stars will follow naturally. Let me know if this version is good to go or if you'd like any more changes. P.S. The patient relations line was a waste of time. They just made a follow up appointment with another doctor who tried to cover for Sheh and made sure I didn't harm myself. His name was Bryan Chin but he didn't care either. Just damage control. At the end of our conversation, he said couldn't see me as a patient because he already had too many patients.

My parents had been long time patients of Dr. Donald Parsons. When I heard he was retiring and Dr…read moreClifford Sewell would be taking over his concierge medical practice I was concerned. Who could possibly replace Dr. Parsons? So it was with trepidation that my mother and I met Dr. Sewell. It was hard to form a new relationship at first due to the constraints of the pandemic. I am very happy to say that we are well on our way. Mom has had a tough few months health wise and Dr Sewell has been amazing. He is always available by phone or text and responds right away. His guidance has helped keep her out of the hospital several times. We couldn't be happier with his kind and compassionate care and his sharp intellect as we deal with some complicated medical issues. I don't write many reviews, but in this case I felt compelled to share my experience with anyone looking for a great doctor.

Dr. Clifford Sewell is known to be one the best and highly distinguished physicians out there. If…read moreyou are a patient of his, trust that you are in good hands! Dr. Guy Delorefice -- Internal Medicine (Sonoma, CA)

I turned to Dr. Hsueh because of the way he has cared for my husband for the past 10+ years. He was…read morevery kind and prompt in his response to my recent health issue (shingles). He helped me to get the most effective medication in a timely manner. My arm was healed within a week without any scars. Highly recommended.

I had a terrible experience. Dr. Hsueh seemed disinterested and didn't fully explain my diagnosis…read morewell. He did not take the time to address my concerns, and I left feeling confused.

A hard NO on this doctor. Mine wasn't available but this one was. I had the flu or something. I had…read morea stuffy nose, coughing up green slime, and had high fever for several days. He sent me on my way saying he sees nothing and hears nothing. But before leaving he made sure to chew me out over my autoimmune disease, saying I'm going to get cancer.

From the owner: This provider is part of Sutter Health, dedicated to creating a more personalized healthcare…read moreexperience.