This review is from the perspective of a tenant…read more I rented through Baywood Capital for a couple of years. Working with Josh and his team has been nothing short of a pleasure. The way that they handle property management in the interest of the landlord and the renter is nothing short of an impressive juggling act. Quick to communicate, remediate any issue, as well as a pleasure to interact with -- I would without hesitation consider them and their team of consummate professionals for any of my future rental, or investment property management endeavors.

I trusted Josh and honestly was betrayed…read more He was the first property manager I've hired and he didn't manage. All he did was collect rent and via email communicate one lease extension and then they went month to month on two plus years. I don't believe he ever checked on the condition of my property or if the lease terms were being followed. I know of two flagrant violations 1) no animals and a cat lived there the entire term of the lease openly and 2) no smoking which is also a Belmont City Ordinance. I was told they are "good tenants" which they were from a bill collectors perspective, however, horrible from a property owners perspective as they lived hard and the wear and tear on the unit was unacceptable including pot smoke lingering and making the unit filthy. Then there was the cat leaving animal mess behind when they vacated. I learned there was a leak on October 12, 2024 not by a phone call or direct message but being included on an email chain with the tenants! How unprofessional and this violated the entire principle of a property manager only having contact with tenants and what he was paid to do. From the discovery of the first problem I am aware of Josh was absolutely no help. He didn't manage the situation. Instead it was on. On me to deal with and coordinate access with the tenants to first get a leak detector in. He didn't offer any help. Left me high and dry! When I went to meet the leak detector I was appalled at the condition of my condo that had been fully renovated prior to the tenants. It was grimy and there was cat stuff everywhere and the cat walked up to me even to be petted. I called Josh very upset especially about the cat as my main point was no animals and this was not a service animal. He said they have forfeited their deposit by having the cat. When the tenants vacated , after asking for one more day, which we declined as I had set up - not buy the property manager, but myself Service Master and my insurance adjuster to meet me to start to deal with the leak from upstairs (from different condo owner) and repairs. When he showed up he said it wasn't bad ... They turned off the water days before vacating and left feces and urine in toilets, food on kitchen sink, tons of stuff in the garage , the floors where sticky from a party , the hall bath covered in hair - not sure if human or cat, tacks and tape everywhere on the walls , the new kitchen counters stained .... A drawer with pot debris. While the Farmers adjusters and Service Master there never once did he say I will coordinate as it's my job as property manager. We did agree for his guy- also there to haul away abandoned items - which wasn't even thorough. I had to ask him to return to complete. Then no phone call he emails me he is firing me. A blessing. But very unprofessional. Then he sent me my accounting the first of the year via email without salutation or closing with one word "okay"? In pulling together paperwork for insurance I realized I didn't have a copy of the one lease renewal. I emailed Josh for it ... waited 5 days later forwarded email to him with bookkeeper and maintenance guy with "second request" to finally receive. In interviewing and hiring a new property manager I realized I was not provided any service. I SHOULD RECEIVED A REFUND ACTUALLY!!! There should have been physical check ins on the property and its condition. The notification of a leak - major problem that took 5 months to remediate and repair - should have been handled by him as that is what his fee was for. After the tenants moved out he changed his tune on the deposit. He was advocating for them after telling me it was forfeited due to the cat - not to mention property condition from their hard aggressive living- that most of it needed to be returned. He kept saying the condition wasn't that bad. He was not advocating for my property but only the tenants. Swept under the rug the excessive wear and tear , damage , pot smoking and cat living there. Ironically one of those tenants now manages an apartment building. I'm sure her employer would find interesting photos of how my property was vacated.

Rockaway Residential Management has been great to work with. They are responsive, professional, and…read morereally take care of both the properties and the residents. Any maintenance requests I've had were handled quickly, and communication has always been clear and reliable. It's refreshing to deal with a management company that's organized and truly cares about providing a positive living experience.

Kristine Abbey and her team at Rockaway Residential Management were truly a lifesaver for our…read morefamily. When our mother moved into a care home, my siblings and I were suddenly responsible for managing her rental property--and we had no idea where to begin. Thankfully, Kristine stepped in and took care of everything, giving us complete peace of mind. Any issues that came up were handled promptly and professionally. From advertising the property and thoroughly screening tenants to conducting annual inspections and keeping everything in top shape, Rockaway covered every detail we wouldn't have known how to manage on our own. Most importantly, their expert, compassionate management allowed us to focus on what mattered most: caring for our mom. The stress of handling a rental property disappeared once Rockaway was involved. We're so grateful for their guidance, reliability, and support during a stressful time. I truly can't recommend them highly enough.

Randy Berend and Marjorie were very helpful throughout the entire process. Answering all questions…read moreand we're readily available for showings. Suggested listing and also suggesting various people for different services to make home buying process go smooth. Definitely recommend

John Rice is a great realtor. Sold a home for my family in the middle of Covid making the process…read moreeasy and seamless. He arranged to have needed work completed on the house and all parties did an excellent job. All around a great experience and would recommend Coastside to anyone looking for a realtor or a property manager.

We're incredibly grateful for Jordan and Scott. As first-time homebuyers, we had a lot of…read morequestions, and they were patient and supportive every step of the way. They made us feel genuinely cared for and always took the time to keep us informed. They were also very flexible with our schedules, which we really appreciated. We couldn't have asked for better agents for our first home purchase, and we'll absolutely be recommending them to our family and friends.

Wilson Leung and his amazing team at OWN, helped us with multiple properties within a Trust. He…read morewent above and beyond with his marketing efforts, communication and knowledge of the local real estate market. Wilson is a fabulous negotiator and when we received offers, he knew what was best for us to receive the highest possible offer. As another Real Estate professional in a different area, I recognize and appreciate someone with such professionalism and skill. Whenever I have clients looking to buy or sell in his area, he is the absolute first person I would ever reach out to and really trust to do take care of the clients and get them the best result. Thank you Wilson and team!

This property management group is a gem…read more It's common to hear about property management companies that take forever to address maintenance requests or are impossible to get in touch with but we've had the best experience renting a property managed by Hogan & Vest/Structure Properties. We've rented for over 5 years and have always found their team to be super responsive and friendly. They go above and beyond to ensure their properties are well maintained and that tenants are taken care of. Thank you Ellen, JC, Sam, and the rest of the Hogan and Vest team!

My property manager Ty Harris shut off my electricity without warning. I spent almost two days with…read moreno power, only to find out from PG&E that the issue was internal. When I went to check the breaker as instructed by PG&E, the lightbulbs in the basement had been removed and it was pitch black. While I was trying to flip my breaker on, my back was turned and Ty Harris (who doesn't live in my building) came up from behind me and physically assaulted me. He hit me, threw me into a concrete wall, put his hands all over my body ripping at my skin, and chased me up a flight of stairs... I was bleeding from multiple areas. This is a premeditated assault. Violence.. There has been no apology from structure properties, no explanation for his behavior. Why do I have to explain to human adults that unlawful violence is bad?

My family and I had the pleasure of renting through All Property Management for 3+ years before…read morepurchasing our forever home. John was wonderful to work with. He was very easy to get in touch with and was always very prompt with his responses to any inquiries. We once had a leak in our garage on Christmas Eve, and John was able to get us service to address the issue that night. His communication is very clear and easy to work with. I'm happy to recommend.

Just took our daughter to look at a rental in Roseville. Going by Ludlow Property management, ran…read moreby all Property Management. Appointment was set 2 days ago. We're there, waiting outside in the rain and finally call to ask why no one was there to show us the house. She responds "oh I already placed tenants. I forgot to call and let you know". So now 4 adults took time away from work to look at a rental that's not even available. Horrible customer service.

The management and the staff have been excellent to work with. They are able to answer any…read morequestions I had in a very timely manner. Thank you Joseph and team!

The management and the staff at Woodlake Anchor Property Management are exemplary professionals in…read morelistening to their customer concerns about rental, ownership, maintenance and about real-estate items. I thank them all, for their complete focus to help their clients with clear communications and transparent transactions. May their tribe increase in this real estate world. Wishing them all a very bright, colorful and most peaceful holidays-2025. Thank you Folks!!

If I could give Mark 6 stars, I would! He absolutely blew me away with how fast and efficiently he…read morefound a perfectly fitted tenant for my property. From the very beginning, Mark was on top of every detail -- clear communication, letting me know exactly when to expect updates, and always delivering faster than promised. What really impressed me was his balance of speed and professionalism. He didn't just fill the vacancy quickly--he found the right tenant and handled the whole process so smoothly that I felt completely at ease. He kept me in the loop at every step, so I always knew what was happening and when. I've already told my friends about Mark, because if you want someone who will treat your property like it's their own and get results that exceed your expectations, he's the one to call. I highly recommend him!

Update 9/10/21: we've been using Mark for the past 4.5 and he continues to be amazing. He's honest,…read morestraight forward, consistent and has great communication. He has always found great tenants, and is transparent with everything. Mark is an amazing property manager. On top of being very responsive, and easy to talk to--he's on top of his game with knowledge about the rental market. He'll also do his research and send you comps right away. His fees are reasonable as well. Will definitely use him for future property management.

We would like to share our experience working with Amy over the past several years as we bought and…read moresold homes in the Bay Area. Amy is very knowledge of the Bay area real estate market and dedicated to her clients. For our last sale, despite the recent slowdown in the housing market,  Amy negotiated the good price for us.  Throughout each transaction, Amy kept us informed every step of the way, making sure we understood all aspects of the process. Her responsiveness made us feel truly cared for, as she was always easy to reach and ready to answer our questions. We truly appreciated Amy's commitment and proactive approach, which went above and beyond our expectations. We highly recommend Amy to anyone looking to buy or sell a home in the Bay Area.

Amy Kong sold us our house in 2003. We decided to call her again because of the positive experience…read morewe had 21 years ago. Unfortunately, having Amy Kong sell our house this time around was not positive. She did notice that we made substantial improvements to the house by turning a basement room into a full in law unit but did not list it as such , or recommend what we could do so it could be listed as a separate rentable unit. Other things that were not professional were, asking why we wanted multiple bids, asking if we would consider selling the house to her investor friends and not listing it. She was also a Dual Realtor, so she represented us the seller and the buyers as well.

After a frustrating experience with our previous property manager, we were in urgent need of…read moresomeone reliable and professional. We interviewed several options and ultimately chose Chuck Liu from SFHM--and we're so glad we did. Chuck immediately stood out for his responsiveness, professionalism, and deep familiarity with our San Francisco neighborhood. His fees are reasonable, and the level of service we've received in return has exceeded expectations. When he stepped in, there were several unresolved issues left by our last manager. Chuck handled them quickly and thoroughly while keeping both us and our tenants informed. He built rapport with our tenants from the start, even introducing himself in person, which helped smooth the transition. Over the past year, Chuck has continued to manage the property with care. He strikes the perfect balance between independent problem-solving and keeping us in the loop, which we really appreciate. Chuck was transparent from the beginning and provided clear information about his services and contract terms--something that gave us confidence before we even signed on. If you're seeking a property manager who is proactive, trustworthy, and tenant-focused, we wholeheartedly recommend Chuck Liu and SFHM.

Chuck has been an excellent property manager, sharp, responsive, and consistently on top of…read moreeverything needed, whether it's tenant issues, placement, or lease renewals. He knows the Bay Area market well and work quickly to get things resolved when tenant needs or repairs comes up. He also communicates a coordinate effectively with the HOA, which makes management much smoother as an owner. I appreciate his attention to detail and proactive approach. Highly recommend working with Chuck.