After seeing all their reviews, I had very high expectations for Kraus, and they did not fail too…read moremeet them. Arrived there to drop off my car and they made the whole process very quick and easy, and also made sure I had a ride to enterprise rental car in a timely manner. As for the body work done on my car, it looks better than before the accident. When picking my car up today they asked me if i wanted to keep the headlight that was replaced, which was a small gesture but definitely earned some points in this review. Overall, a great "Semi-family" owned body shop that I will come back to if I needed any more work done on my car.

I got here at 1:40 and I now have been here an hour and still do not have my car. I got the #3…read moreReveille special. The new owners need to step up there game. I have been coming here for years. It use be know for the amazing fast service.

Such a great family owned business, incredible service! Fixed some minor issues on my Toyota after…read morea wreck. Pricing is affordable, and quality is nothing less than 100% always!!

Wow! I'm impressed! I was a claims adjuster for over 15 years in property and casualty, so I know a…read morething or two about the claims process. I called 5 shops before calling Georges. They each didn't want my business because they either charged for the estimate, or wouldn't work with the adverse insurance carrier (AIG). We were hit by a semi and required some repairs. When I first called George's, they were fast, friendly and helpful. They assured that they would take care of all the insurance supplements and needs. But in the back of my mind, I know how this works and figured I would have to get involved. Not only did I never have to get involved, but they processed two large supplements and communicated with Enterprise, plus updated me on the progress. The vehicle looks great! If I ever have a body shop need again, I guarantee you that I'm taking it to Georges, no questions asked. Fast, Friendly, Intentional, Responsible, Fair. Everything you would hope for. Don't be on the fence, take it to George's!

Got a smashed rear bumper on a nearly new car. Wanted a quality repair to restore like new. Had a…read morefriend recommend Caliber. Took a full week for the repair and was somewhat higher than original estimate, but there was quite a bit of damage that wasn't obvious until the bumper was pulled. Long story short, I was very pleased with the final product. Marcos was a great help and thorough knowledgeable professional to work with through this process. Highly recommend him and this shop!

The one star is for Ethan's people skills. Very hospitable. However this particular shop has…read moretechnicians that worked on my truck here to fix a chip in my paint and small dent from an accident but broke more than what they fixed. I have a mirror that doesn't function the way it did when I brought it in, a rain visor that got broke in half, and my windows work well now after they had to fix a mistake they made that caused them to not roll up or down. Again, great people skills but not so good at what we expect from a body shop. ***So update on this one. Definitely had a great experience with Caliber. They righted all wrongs and did so with dedication and hospitality. Thanks for helping my truck Caliber! I would definitely recommend this as a great body shop.***

Lapps Paint & Body gets an A++++ rating from me. You can't beat his customer service, quality of…read morework, and turn-around time. This business is a rare find. He did what he said he would, did it well, and within the time frame he promised. I dropped it off on Monday for a hood repaint, clear coat redo, and a dent repair. It was done by Friday morning. I can't say enough positive things about this experience! My truck looks amazing!

Their quotes are fair and their work is fantastic which is why they book out a month. They charged…read moreme half of what their quote was. I appreciate their work and trust their advice. I won't go anywhere else.

Can't speak more highly of John and his crew. They did an outstanding job fixing some body damage…read moreour car acquired by some misfortune. What really stood out the most was their willingness to go above and beyond. They knew that we were going to trade our vehicle in shortly after the repair. When I say they made our vehicle look brand new, it really is an understatement. They took the time to clean under the hood, touch up some minor cosmetics and clean out the car. None of which was necessary or expected. That's all you need to know about these guys, outstanding service and great results.

Please stay away from this business if you value your money or your vehicle…read more I took my daughter's Toyota RAV4 in for a front bumper repair and was quoted $900. Unfortunately, the experience was disappointing from start to finish. My daughter attends college in the area, so I had to rely on her assessment at pickup -- which is understandably different from mine. Here's what we encountered: 1. It took weeks just to receive a quote. 2. When she picked up the vehicle, panels and flares were still loose. 3. She had to wait an additional three hours for them to correct the issue. 4. The pre-collision warning was still active -- something they apparently did not check or notice while moving the car around their shop. 5. We were told the sensor needed to be replaced at a cost of $500. When she came home this weekend, I had the vehicle reassessed elsewhere. The issue? The sensor simply needed to be reprogrammed -- total cost: $150. Very disappointing experience overall. Consider this a lesson learned on our end, but I feel others should be aware before trusting them with their vehicle.

THE BEST SERVICE FOR THE BEST PRICE! Kassem and his staff are extremely helpful. Brought my car in…read moreMonday, ordered the part, called me Thursday, when the part was ready and in a few hours it was good as new. Very reasonably priced!! Can't recommend them enough.

I brought my car in, and they only fixed the original problem from last week -- which I already…read morepaid for in full. They refused to even give me a receipt for what I already paid. On top of that, the hose connected to my radiator was messed up after the repair, and now all the coolant leaks out onto the engine, causing it to steam/smoke and make the A/C cut out. When I called to ask if there was any chance they caused the damage, the owner cussed me out, got defensive, refused to have a normal adult conversation, hung up on me, and even blocked me. After that, they were holding my car hostage. It had been 3 days, and they told me, "I'm not giving you the car back until you pay me." For what? I already paid for the original issue and never even got a receipt. They failed to provide the insurance company with what they needed in order to be paid in full. I had to do all of the work myself to make sure they got paid so that they would finally release the car to me. When I confirmed that they received their payment, I went to the shop asking to pickup my car, the owner refused to give me the keys saying "I'm never giving you your car back again" even though everything was already paid in full. He threatened to call the cops if I didn't leave but I told him I wouldn't leave until I got the car, because ultimately they no longer had the right to hold it. In that instant, the owner came up to me, grabbed me, and tried tackling me to the ground. Not only did he put his hands on me but 2 other savage animals infested with rabies came and wrapped their arms around me and swung me around violently. They eventually threw me out of the shop so I immediately called 911. As I was waiting for them to arrive, the owner opened the door and stepped outside screaming at me to leave. I refused because the officer had just shown up. In the result of my refusal, the owner ONCE AGAIN put his hands on me and pushed me in which the officer eventually came over to break up the commotion. Once everything was disputed with the police, they did the right thing and forced the owner to release the car and give it to me. I wouldn't suggest this shop to anyone unless you're are fully up for dealing with scamming, fraud, physical and verbal abuse, as well as a shady atmosphere that encourages you to not use insurance, holds your car with no legal right, denies having surveillance of anything, and refuses to give you a receipt. It is only right for this company to be terminated for the sake of the community.

If I could give this place less than 1 star I would. If your insurance has Roadside Assistance,…read moreMAKE SURE you get a different wrecker service. Other places take 45 minutes or less, while this place take 60 minutes. They will say they will call you back and then DON'T. Trust me, don't waste your time. Try somewhere like A1 Wrecker Service instead.

I'd like to give them negative stars. The absolute worst body shop I've ever used. It took them…read morefour tries to get it right!!! They never even apologized and the last time they had it they left the inside of the car dirtier that when I took it in.