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    Dental Artistry

    4.7 (13 reviews)
    Closed 7:00 am - 2:00 pm

    Services - Dental Artistry

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Dental Artistry Photos

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    8 years ago

    I find the best Dr in Irving she is very friendly and nice personally the staff nice and friendly love to go see them again

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    Ask the Community - Dental Artistry

    Review Highlights - Dental Artistry

    Dr Sri is an excellent dentist ,great skills, very communicative, honest and surrounded by awesome staff.

    Mentioned in 3 reviews

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    Dental Concepts & Orthodontics

    Dental Concepts & Orthodontics

    3.5(81 reviews)
    1.9 mi

    I had my new patient appointment here yesterday. Everything was as smooth as possible. Kirsten…read moreassisted me in making my appointment and even discussed how the appointment would go. That really eased my anxiety about my visit. The office team is so helpful and happy. They really spend time educating you and thoroughly explain what are doing as well as the treatment plan. My hygienist was SO nice and I received the best cleaning in my life. All of their equipment is state of the art and they show you all of the images of your teeth at every angle and then the X-rays as well. This way Dr. Patel or the staff can explain things by showing you on a monitor in front of you what they are discussing. (All while still comfortably in the dentist chair. April is Cancer Awareness month and they were giving free cancer screenings and this is done by Dr. Patel. Dr. Patel is so friendly, kind, and very patient. He takes the time to explain your X-rays and any treatment that you may need. He also doesn't rush you to ensure you have had plenty of time to ask any questions. Nisha the Office Manager is extremely bubbly and will walk you through the process when you first get called. She could sense my anxiety and I felt she really went above and beyond to make sure that I had a wonderful visit and left feeling great and most importantly confident in my treatment. Thank you Dental Concepts for making my visit as smooth and painless as possible!

    I had a very disappointing and frustrating experience with Dental Concepts during my Invisalign…read morefollow-up appointment. This was my first follow-up since receiving my Invisalign trays about 2 to 3 months ago. When I arrived, I was told that I was supposed to bring my Invisalign boxes back to every appointment. No appointment reminder stated this, and I was not given a clear written handout at my initial appointment explaining what was required for future Invisalign visits. This was especially frustrating because at the end of my first Invisalign appointment, I specifically suggested that the office provide patients with a handout outlining Invisalign expectations, including what to bring to appointments. That would have prevented this entire situation. Instead, I drove through Dallas traffic, wasted my time, and arrived for an appointment that could not move forward because of information that was not clearly communicated. The staff member who initially spoke with me did not speak English clearly, and I had to keep asking her to repeat herself. This is not about attacking anyone personally, but clear communication is important when patients are receiving treatment instructions. When I later expressed this concern to the office manager, Catia, she made excuses and stated that clear English was not required. That completely missed the point. Patients need to be able to understand instructions related to their care. When I became upset and asked for the doctor, an assistant was sent in instead. I explained that I did not need to speak with her and asked again for the doctor, but she continued trying to talk to me even after I asked her to stop. Dr. Barnes eventually came in and was not rude, but instead of fully listening to my concerns, the focus was placed on the fact that the instruction was supposedly "on the box." Having something printed on a box is not a substitute for clear instructions, a written handout, or an appointment reminder telling patients what they need to bring. My biggest issue was with the office manager, Catia. When I spoke with her about my refund and explained that the office should add a reminder message for Invisalign patients to bring their boxes back, her response was dismissive and sarcastic. She said maybe I could show them how to do it since she was not IT. I told her that it was not my job to fix their office's communication issues. I also reiterated the importance of providing a handout at the end of the initial appointment so patients know what is expected. At that point, Catia asked me to leave. I told her I was leaving anyway and that there was no need to imply that she was putting me out. She then stated that they did not have to "baby" me with a handout. That comment was extremely disrespectful, unprofessional, and unnecessary. A written handout is not "babying" a patient. It is basic patient communication and customer service. To make matters worse, another staff member, a white female employee, attempted to confront me about the way I was speaking to Catia instead of focusing on how the office had failed to communicate basic Invisalign instructions. At that point, I had already asked Catia to stop talking to me and to process my refund. I told the employee to get out of my face because I did not need another staff member escalating the situation or inserting herself into an already tense interaction. I also changed to this office after following a Black dentist, but I rarely saw her after becoming a patient. As a Black patient, that felt disappointing and misleading, almost like a bait and switch to attract more Black patients without actually providing the relationship or care experience I expected. Dr. Barnes was not rude, and Dr. Narav Patel was not rude either, but the overall office experience, communication, and handling of my concerns were unacceptable. Catia's attitude and comments escalated the situation instead of helping resolve it. I will not be returning, Upload photo

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    Dental Concepts & Orthodontics
    Dental Concepts & Orthodontics
    Dental Concepts & Orthodontics

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    Pedro F Franco, DDS - Pedro F. Franco, DDS

    Pedro F Franco, DDS

    3.9(14 reviews)
    1.2 mi

    I'm so glad I came on here to read reviews because I am an ally for diversity and if this office is…read moretreating their people of color (specifically black patients in an unprofessional manner) as noted in the other review this is NOT an office I would do business with. The stars might be aligned for me today, because I attempted to call this office to make an appointment and the lady that answered the phone Diana (hard accent to understand), picked up the phone and I had to repeat myself over 5 plus times for her to understand the name I was giving her. I don't think English is her first language and she was really struggling. On the 6th attempt of me repeating myself she got frustrated and hung up the phone. It is frustrating to put someone in a task that they are clearly struggling in. I was extremely patience but after the 4th time of repeating how to spell a name, come on folks. She could have transferred the call instead of taking her frustration out on a potential patient. You will continue to lose business with this practice. I ultimately called back and a person by the name of Elizabeth answered and refused to provide Diana's name (didn't know at the time). I had to search on their website. I wasn't supposed to come to this office for a reason and the bad reviews revealed why. So glad I came to YELP If you are a person of color run, don't walk and if you want to work with compassionate, helpful, professional Dentist and team, run and go somewhere else. This is NOT your place! It looks like they ONLY cater to Hispanic/Latinx/Latino patients! Thank me later!

    Excellent Doc and great team. So happy to return for my second implant at this office. Dr. Franco…read moreis a true professional. Thank you!

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    Pedro F Franco, DDS - Irving, Texas Location

    Irving, Texas Location

    Pedro F Franco, DDS
    Pedro F Franco, DDS - Mesquite, Texas Location

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    Mesquite, Texas Location

    21st Century Dental of Irving

    21st Century Dental of Irving

    4.5(112 reviews)
    2.3 mi

    I was SO disappointed in our appointment. I went to this office specifically for one service -…read morewhich was not performed - arranging everything beforehand, including sending x-rays from the referring dentist - and the office agreed and quoted a price. Today, it was like the dentist knew none of this. They just repeated what the previous dentist had done. And the amount I was charged, was completely different from the quote. Yes, I brought it up politely, but they never addressed the problem, just repeated the amount owed and expected payment. No discussion. They sent a 'treatment plan' that had absolutely no mention of treatment, just a lump sum, and something to sign to indicate how we'd pay for it. And their prices were NOT reasonable. Clearly, profit is all that matters here. To top it off, the dentist was not someone with whom I felt confident. They failed in every possible way. Please don't respond with fake apologies like "I'm so sorry you feel that way." It's meaningless and insults the readers' intelligence.

    This is a great choice if it's on your list for eye care services. I was able to receive high…read morequality care fast. I walked into a a busy office, but the experience was amazing, since I was greeted immediately and welcomed with a friendly vibe as the reception got the check-in process started for me. The whole process was quick for me being a new patient. They also had a ton of nice frames and more they can order. Looking forward to better vision when mine come in.

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    21st Century Dental of Irving
    21st Century Dental of Irving
    21st Century Dental of Irving

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    Dental Artistry - generaldentistry - Updated June 2026

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