My wife and I have always gotten good service there. Pleasant, prompt, and efficient.read more

Nice Facility but I am still in some pain and can't eat on the side they worked on after 2 years…read more They spent too much time talking with each other about their own lives and not focusing on my problems. they should have asked a few questions and explained what they were doing. They inserted a Large Rubber spacer between my teeth and forced it in. They caused TMJ by being so rough, I was in pain for weeks after the visit. I am 74 and have been to many Dentists. This was my worst experience. No fillings and $900. cash later I got the feeling they are like an assembly line and were all about the $. I showed my receipt to other Dentists and found them to be about 20% more expensive. I will try a different Dental office soon.

Outstanding! The entire staff is to be commended on their service. Dr. Velez was outstanding…read more Very thorough. He explained the procedure thoroughly as well as the follow up. Super experience!

I've just completed seeing both Dr. Velez and his wife Dr. Robles-Velez. To be blunt, I have…read morealways had a terrible fear of dentists and the pain that generally goes there. I had an infected wisdom tooth removed today and it was a totally painless experience so far. I expect here will be some post-op pain but that is expected. The two doctors and their staff put me totally at ease and made the experience far better than I anticipated. Their offices are immaculate and very soothing and all of the staff personnel were as nice a group as I have ever seen. No one looks forward to this type of dental work but I could not have had a better experience. If I could give them more than 5 starts, I would. Randy Cash New Ellenton SC

Dr. Vereen is very personable. His staff are professional and friendly. The practice uses and stays…read moreabreast of the latest dental technology.

If you have an issue Dr Vereen will not speak with you. His billing staff is incompetent and rude…read more my daughter and I are still having issues with our crowns months after they were done.

I'm a military service member, and I've been swindled by this dentist. My wife and daughter went to…read morethis dentist, and specifically asked if they were providers who accept military dental insurance. They said "Yes." In our experience, with my nearly 24 years in service, we were prepared to pay our copay, and get the work (a checkup and a couple of fillings) done. We received a bill two days ago which said we owe them hundreds of dollars! We called, then visited the office, and their only response was "Oh, well, yes, we do accept military insurance, but we're Out Of Network." "Why didn't you say that? We asked." Their response to that was, "Well we said we accept it, and we do. We're just out of network, so you have to pay most of the bill now." This kind of bullshit semantics game is nothing short of theft. Since they like splitting hairs, I suppose I should ask them if they'd like to be called dishonest, or deceitful.

Coming here was the biggest mistake of my life. I felt like I was tortured. It's been a year since…read moremy visit and I'm still in pain from the horrible work he did to my teeth and gums. I am terrified to see anyone else because I'm so afraid of everything they have to fix. I'm very close to filling legal action against this company.

I've been terrified of the dentist since I was a little kid because of a bad experience. I avoided…read morethe dentist for a few years and when I decided to go back I chose this dentist. It was the best experience I had. They filled my cavity with no pain and did it quick while checking on me the whole time. I was a nervous wreck but once it was over I realized I had nothing to worry about I have to return to get another cavity filled but I won't be near as worried this time.

Dr. Buchanan and all of his team are the best. From the time I walk in the door to the walk out of…read morethe door, I feel like I have just visited family. I have been at this facility with the previous owner and now with Dr. Buchanan for over 30 years and when I moved from the Aiken area to Lincolnton Ga. I told Dr. Buchanan that I was changing doctors but not my dentist. I recommend this Dr. and his staff to everyone interested in great family dental care!

Wonderful women great customer service and great personality as well as her stafffelt comfortable…read morein her office on the first visit

Ladies, you may want to go with your husbands, these hygienists really believe in checking every…read morecavity of their patients, every nook and cranny, the oral expertise is top notch.

I got two crowns today. No pain. No temporary crown. No return appointment. Top of the line…read moreequipment and they can make the crown while you wait. Wonderful, caring staff and Doctor.

My last appointment with Somerville dentistry, I was diagnosed to need three or four upper facial…read morefillings in my front teeth! I decided to change dentist for several reasons, but I thought it was interesting that the new dentist could not find a need for any fillings ! I'm sure they didn't heal themselves so I don't really know what's going on!

Mystery Bills a month after services and payments. Initially given documents that no additional…read morepayments were needed.

Aiken Aspen Dental is wonderful! Staff is friendly and easy to work with! Dr Nalley, TC,…read moreDanielle and Stacey made going to the dentist a great experience!

If I could give no stars at all I would. First moving here 4 years ago I chose Aspen Dental. My…read moreprevious dentist recommended that I have cleanings every 3 months because I had past periodontal work. They said my insurance would not cover it. Why? It did before. They told me she didn't know what code they used to give to the insurance co. so I said I'll pay for the extra and then found I could not get appointments every 3 months they will only do every 6 months. OK. Well I started to have pain in a tooth and was told I needed a root canal on a tooth that had a crown, but according to the dentist this is no problem they put a tiny hole in the crown and seal it after the root canal. OK great ..all done. Next I go for my regular cleaning and the dentist says OH NO you have tooth decay on the that same tooth. Now they need to remove the cap, fix the decay and put a new cap on. Another $2,000. Get the decay fixed and new crown ordered. when I go back they tell me I ow $2,000. I tell them I already paid half on the last visit when you ordered the crown. Then they say it must of been a mistake It's $2,000. I had a fit in the place so everyone could hear. They then said they had a coupon and would only charge me $1,000. Had the tooth finished and told them they are thieves and I would not be back. It's 2 years later and guess what...The crown came off and when I took it to my new dentist he said he never saw anything like it with these pins sticking out of it. Needless to say the tooth is so close to the gum line there is nothing to be done except remove it and put in an implant which is what should of been done after the root canal. My husband stayed with them until he was out of the country on business. He text me and said he broke a tooth and asked me to call and make him an appointment for after he got home. Can you believe they would not let me make an appointment for him. They said he had to call himself even after I told her he was not in the country. He has now not gone back there.

Wonderful staff! Dr. Scott was awesome! I highly recommend his office for all your dental needs.read more

Been going here for years, love the staff and our dental hygienist.  But my insurance changed their…read morerelationships on January 1 and had an appointment on Jan 25.  I didn't know that coverage had changed and their office completed services knowing that coverage had changed and when insurance denied the claim the dental office sent me the full bill.  From reading comments elsewhere online I am not alone in this poor business practice.  I would love to keep going here but now they are not in network.   I feel they should have done a more thorough job to verify coverage.