This was the best experience I've ever had at a dental office. Everyone was so nice and helpful…read more The quality of care was excellent. They made everything so comfortable that I won't have any anxiety going to this dentist again. I would recommend them to anyone.

Would choose an equine dental office over this place. This…read morereview is not a reflection of the dental work itself, as I never got that far into the process. First and foremost, I showed up 12 minutes late to the 8:00am appointment, that is 100% on me and no excuses. Upon entering I apologized for being late and was met with a friendly, joking response of "oh well I guess you need to get out of here then, haha" by a dental hygienist. Unfortunately, that joking comment was followed up by a rude toned receptionist's sincere comment of "Yes that's true, you showed up outside your appointment window of 5 minutes, so we have to reschedule". Apparently, without any prior communication of this, the office policy for new patients is that they are given a 5 minute window to show up to their scheduled appointment. If they fail to do so they are out of luck. Not only is that policy draconian and unreasonable in general, but the office in this situation didn't even open until 8 am. Furthermore the receptionist had an overall tone and mannerisms of someone who shouldn't be the human representation of the first impression of the business. I sincerely hope this review inspires changes at the business for future clients, as I will be looking elsewhere. I'm fairly confident Blue Cross is accepted at other dental offices in the Aiken area.

I cannot recommend this office and staff enough! Not only do they offer early morning appointments…read moreso you don't have to miss school/work, but the staff is incredible. I have 3 children who also go with me and the hygienists are so patient and supportive. My middle child is a little anxious about her teeth and they let her take as long as she needs to feel comfortable. We all schedule our appointments together, which means that I usually have two kids in the room with me while another child is being treated and I have never felt like my children were a bother to the office. On our last visit I told them when my appointment started that I had to leave in less than an hour to get to another appointment and would have to forego needed services. Instead of making me wait another 6 months my hygienist told me to come later that afternoon and she would get everything taken care of. Seriously, the best of the best and we will never go anywhere else!

From the owner: Regular dental visits are essential to make sure oral health problems -- from tooth decay to oral…read morecancer -- are detected and treated in a timely manner. At our office, your oral health is our paramount concern. We want to make sure your teeth stay healthy, function well and look great! From regular cleanings and exams to advanced restorative treatments, all of your routine dental needs can be met right here.

Wonderful staff! We have been going here for years and wouldn't change. Our kids started young and…read morehave only been " scared" when they hadn't been brushing well and thought they would get in trouble! No apprehension about procedures. Everyone is calm and quiet and friendly. Very helpful and make sure you are educated in procedures and answer any questions. Highly recommend when anyone is looking for a dental group!

Rude staff. Dr. didn't even look me in my face when done with the briefest exam I've ever had from…read morea dentist. Rude.

Dr. Vereen is very personable. His staff are professional and friendly. The practice uses and stays…read moreabreast of the latest dental technology.

If you have an issue Dr Vereen will not speak with you. His billing staff is incompetent and rude…read more my daughter and I are still having issues with our crowns months after they were done.

My wife and I have always gotten good service there. Pleasant, prompt, and efficient.read more

Nice Facility but I am still in some pain and can't eat on the side they worked on after 2 years…read more They spent too much time talking with each other about their own lives and not focusing on my problems. they should have asked a few questions and explained what they were doing. They inserted a Large Rubber spacer between my teeth and forced it in. They caused TMJ by being so rough, I was in pain for weeks after the visit. I am 74 and have been to many Dentists. This was my worst experience. No fillings and $900. cash later I got the feeling they are like an assembly line and were all about the $. I showed my receipt to other Dentists and found them to be about 20% more expensive. I will try a different Dental office soon.

Very happy! I…read moretravel quite a bit and have had extensive dentistry done, and found this dentist to be professional, good and careful to offer a pain free visit with complete explanations of costs prior to work done. Two cracked teeth and 2 fillings later, I am good to go. And prices were very reasonable compared to Austin and Florida. This is the dentist to go to in Aiken, in my opinion.

I had my first dental appointment in three years today and, like many patients, I was nervous. The…read morehygienist was wonderful and made me feel comfortable. She answered all of my questions with patience and helped ease my nerves. Unfortunately, my experience changed dramatically once Dr. Patel came in. His approach was judgmental, dismissive, and unprofessional. I was made to feel inadequate simply because I did not know the difference between certain types of x-rays. I had already taken the time to confirm everything with my insurance company before this appointment, but even if there was miscommunication, there is no reason for a patient to be spoken to with such negativity. What was most telling is that another employee felt the need to apologize to me afterward. That alone speaks volumes. As a result, I canceled the appointments I had scheduled for my children later in the day because I would not subject them to that type of treatment. It is disheartening to have such an experience, especially after working up the courage to return to dental care following previous negative experiences. While the hygienist was excellent, I cannot in good conscience recommend this practice under Dr. Patel's care. I will be seeking a new dental office in the area.

I got two crowns today. No pain. No temporary crown. No return appointment. Top of the line…read moreequipment and they can make the crown while you wait. Wonderful, caring staff and Doctor.

Sorry folks I tried but they are very unprofessional, My wife had a to get a 4000.00 implant it…read morecame out after 2 years they charge a 100.00 to reinstall and it lasted 4 days. Every time I go they want to replace all my teeth... Found a great Dentist up the road who is fair and cost effective.

The staff here is top notch! Especially Rebecca and Tasha! They remembered my wife and I from only…read moreone visit! They not only care for your teeth, but they seem to genuinely care about the people as well. Dr. Akhtar is very fast and efficient. She is very professional. If you are looking for a doctor who is knowledgeable and fast, while being surrounded by a staff that feels like family, then this is the place. My wife and I are very pleased!

Aiken Aspen Dental is wonderful! Staff is friendly and easy to work with! Dr Nalley, TC,…read moreDanielle and Stacey made going to the dentist a great experience!

If I could give no stars at all I would. First moving here 4 years ago I chose Aspen Dental. My…read moreprevious dentist recommended that I have cleanings every 3 months because I had past periodontal work. They said my insurance would not cover it. Why? It did before. They told me she didn't know what code they used to give to the insurance co. so I said I'll pay for the extra and then found I could not get appointments every 3 months they will only do every 6 months. OK. Well I started to have pain in a tooth and was told I needed a root canal on a tooth that had a crown, but according to the dentist this is no problem they put a tiny hole in the crown and seal it after the root canal. OK great ..all done. Next I go for my regular cleaning and the dentist says OH NO you have tooth decay on the that same tooth. Now they need to remove the cap, fix the decay and put a new cap on. Another $2,000. Get the decay fixed and new crown ordered. when I go back they tell me I ow $2,000. I tell them I already paid half on the last visit when you ordered the crown. Then they say it must of been a mistake It's $2,000. I had a fit in the place so everyone could hear. They then said they had a coupon and would only charge me $1,000. Had the tooth finished and told them they are thieves and I would not be back. It's 2 years later and guess what...The crown came off and when I took it to my new dentist he said he never saw anything like it with these pins sticking out of it. Needless to say the tooth is so close to the gum line there is nothing to be done except remove it and put in an implant which is what should of been done after the root canal. My husband stayed with them until he was out of the country on business. He text me and said he broke a tooth and asked me to call and make him an appointment for after he got home. Can you believe they would not let me make an appointment for him. They said he had to call himself even after I told her he was not in the country. He has now not gone back there.

I'm a military service member, and I've been swindled by this dentist. My wife and daughter went to…read morethis dentist, and specifically asked if they were providers who accept military dental insurance. They said "Yes." In our experience, with my nearly 24 years in service, we were prepared to pay our copay, and get the work (a checkup and a couple of fillings) done. We received a bill two days ago which said we owe them hundreds of dollars! We called, then visited the office, and their only response was "Oh, well, yes, we do accept military insurance, but we're Out Of Network." "Why didn't you say that? We asked." Their response to that was, "Well we said we accept it, and we do. We're just out of network, so you have to pay most of the bill now." This kind of bullshit semantics game is nothing short of theft. Since they like splitting hairs, I suppose I should ask them if they'd like to be called dishonest, or deceitful.

Coming here was the biggest mistake of my life. I felt like I was tortured. It's been a year since…read moremy visit and I'm still in pain from the horrible work he did to my teeth and gums. I am terrified to see anyone else because I'm so afraid of everything they have to fix. I'm very close to filling legal action against this company.