Worst experience ever had. Me and my wife have been going to this dentist for years.Been in this…read moreneighborhood most of our lives and raised our kids here. Ever since the switch over from Dr. Levy things shifted. Call and text me 18 times before to confirm but wake me up on my day off at 7am to cancel my appointment because the hygienist got sick. Ok people get sick but if I would've got sick and tried to cancel the morning of I'm charged a fee. They cancel but I was having pain as well on one side so wanted to still come in. They tell me I can come in at 8 am so they woke me up and now I got to jump up and get dressed and run there if I want to be seen. Fine, while there I reschedule my cleaning and I'm off on fridays so that's best. Made appointments got call next day to from hygienist to schedule it earlier we go threw dates and times and I let her know what I do and cant leave work till 530 but she apparently doesn't work on Fridays i assume from the conversation we had. So against my better judgment I say fine let's do Thursday at 330. I had to clear this with my leadership to dismiss my class 2 hrs early and try to make it there. I'm coming from Columbia area so traffic I call tell them this and tell them I'm on the way. I arrived late of course around 340 or so and get told after all that unfortunately it's too late to be seen. I just short changed my students one day, lost some money off my check cause I left early just to be told unfortunately I can't be seen. I never wanted that day she acted as if Friday just wasn't an option. Front desk asked me if I wanted to reschedule. No thank you. I wish I didn't cause I really liked Dr Levy but it seems like I need to start looking into finding a new dentists preferably one that operates on a Friday cause Brooklyn Park dental definitely does not.

Everything was fine with this office until it became clear that money comes before patient care. My…read morefamily of five has been coming here consistently: never late, never missing an appointment. Despite that, this is the only medical provider I've ever seen where if you don't confirm an appointment, they cancel it without even notifying you (though they'll call and text repeatedly asking you to confirm). The first time this happened was December of last year. I explained that I already struggle with dental anxiety and take a sedative before visits, which makes last-minute cancellations especially difficult. Instead of understanding, Dr. F responded by saying many patients have state insurance and around the holidays "money is tight," so they cancel unconfirmed appointments to fill slots. Not only was this offensive, but it also felt like a baseless assumption about me and other patients. They promised to "flag" my account so it wouldn't happen again. Multiple family appointments with no issue after that. Fast forward to today: I left work early, showed up for my 1:00 appointment (after waiting outside 20 minutes while the office was closed for lunch), only to be told once again, "Oh no, you didn't confirm, so your appointment was cancelled." No call. No text. No respect for my time. I immediately cancelled all future appointments for myself and my family. I've never had a healthcare provider require confirmation to keep an appointment, especially when I already confirm at the time of booking and track everything in my calendars. Most offices simply charge a no-show fee if you miss--it's fair and professional. Here, however, patients who show up on time are punished because they didn't jump through an extra hoop. I had even referred extended family to this office, but after this experience, I wouldn't recommend them to anyone. The lack of professionalism, disregard for patients, and tone-deaf policies are absolutely unacceptable.

Emergency visit with bad tooth! With exam, xray, and mid center tooth pulled would cost $700! I pay…read moreout of pocket but no discount or price break! ! I paid for exam and left! I dont like this place! My tooth still hurts! Try again tomorrow to find a kinder and nicer dentist! Too expensive!

My teeth and I are not the best of friends. I brush and floss them a lot but they allow cavities to…read moreform necessitating frequent visits to the dentist. Fortunately Dr. Herbie Mendelson makes the visits less painful than other dentists and does excellent work. They may be a little more expensive than other dentists and they only take a few insurance plans but the care is excellent.

If you've ever seen the show cheers, you really don't need to, you can just go here. Everyone knows…read moreyou, welcomes you, appreciates you. Go in and get out- it's the target of orthodontist offices. I enjoy it so much I'm mad I get in and out highly recommend ! They care, and they work with you- it's not about money here it's about the care of your teeth and their patients. Love them!

This place is terrible. the doctor and the office manager are serious scam artist. customer service…read morefrom front desk , to office manager, to the doctor they are terrible. and should be shit down. I wouldn't send my dog to this place if it was free !

AVOID THIS PLACE unless you want to be treated like a walking dollar sign…read more I have nothing bad to say about my dental hygienist, who gave me the utmost care when cleaning my teeth. However, at some point-- I had to change dentists (maybe my original one left the practice?) and was informed that I URGENTLY needed a crown. Something in my gut told me to get a second opinion-- and surprise, surprise -- my tooth is perfectly fine. A little discoloration, but no crown needed. Apparently, my only real problem was walking into a practice more interested $ than caring for its patients. This place gave major "scammy car mechanic" vibes -- which left me with a BAD taste in my mouth-- pun intended.

We were brand new to Towson in mid June and my wife's TMJ started acting up, bad. It was so bad…read morethat she couldn't work, she couldn't talk and if she needed to do either of these, she would immediately start crying. I called around to some local TMJ specialists and she was scheduled for appointments in August or November. That didn't help her now. Despite not having a TMJ specialist on staff, Valley Dental Health agreed to see her the same day I called. They took her in and gave her an exam. They wrote her a script to help deal with the pain and offered some people that she could follow up with for additional assistance. One of those people was able to see her within a day or two. While Valley Dental Health couldn't assist my wife with her specific issue, I appreciate how they brought her in and examined her in a timely manner, provided a temporary solution and offered some referrals that got her on the road to recovery.

I specifically chose this office because I was told when scheduling that nitrous oxide (laughing…read moregas) would be available and used. That was a major factor for me. When I arrived, I was told they either wouldn't use it or "most likely" wouldn't be able to. That kind of last-minute change is not a small detail--it completely changes the experience for patients who rely on it. What concerned me more was the push toward procedures that didn't seem necessary. I was referred to an oral surgeon to remove a peg tooth that does not need to be removed, even after I clearly said I wasn't interested. It was still put on the referral anyway. I was also told I needed multiple crowns, but another dentist later confirmed those were not necessary. There were additional treatments presented in a way that made them seem required, which didn't sit right with me. Another issue was transparency. I was not walked through my x-rays or shown where any of these supposed problems were. Patients should absolutely insist on seeing and understanding their imaging before agreeing to treatment. There were also inconsistencies with insurance information. I was told my insurance wouldn't cover panoramic x-rays, but another dentist had no issue getting them covered. After my visit, I noticed similar concerns mentioned in other reviews, which unfortunately aligns with what I experienced. Between the inconsistent communication and questionable treatment recommendations, I left feeling very uneasy. I would strongly encourage anyone considering treatment here to get a second opinion before moving forward.

I wanted to like this place, it is literally walking distance from my home (2.x miles). Everyone…read moreis friendly and they have weekend appointments so it makes it a difficult place to pass but I have finally learned to no longer consider them. Every time I have gone in, I am either solicited for an up-sell for a procedure - that they claim they can or have or will do, OR they send you out for a procedure because the dentist isn't comfortable. What IS actually done at this place? There always seems to be an excuse and I am so over this practice that I will go OUT of my way, even welcome a lengthier drive. There are a few new practices within a 6 mile radius, barely an inconvenience, but I'd happily drive 20 miles to avoid another WASTED day out of my life and sick days from work seeking dental work at this location. Moreover, they have the nerve to have me on a call & email list to remind me of annual services or that they haven't seen me in awhile, smh. Officially going on a block list. If I could, this ranting review would be laced with curse words. Seriously, WASTE OF TIME..always some bs excuse as to why they can't or are uncomfortable with [INSERT WHATEVER PROCEDURE HERE IT COULD LITERALLY BE ANYTHING].-other than a cleaning I suppose, so not "anything". This practice at this location can seriously DO ONE. Been waiting to use that expression, I feel like I nailed it.

I'll give them a 3.5 out of 5 stars, but I can't select that. I've been seeing them for probably 5…read moreyears now, and have always had a good experience. It's not like "wow, I can't wait to come back" but it's also not "I hate the dentist and would rather never come." The rest of my family sees them as well and they seem to like them too. I go every 6 months and I've never had any trouble getting an appointment. I've never needed a last minute appointment, so I can't attest to that, but if I do, I'll edit my review to reflect that. They take my insurance (Cigna Dental), so that's nice.

Found this dentist through my Delta Dental insurance plan. I have been there twice and had the…read morepleasure to deal with Doctor Sanchez. The first visit was in reference to having the rest of my teeth pulled out and get dentures. Which I didn't do anything about as of right now. My second visit 12-27-18 was reference to having a bad toothache the night before, I called them in the morning and they had me come in the same day that I called. With this visit he informed me what teeth was bad and what I should have done with no pressure from him to do this or that. I then decided to have two teeth pulled out and he wants me to wait until my gums heal and have the rest of my top teeth pulled out and new Dentures put in. One of the best things I can say about dr. Sanchez is he will give you his advice and do whatever you want him to do. I do plan on going back in the next couple weeks and having my remaining five teeth pulled out and getting Dentures so I can smile again. He is also a very concerned person about his patients.

DO NOT GO HERE! they cracked my moler and upcharged me on just about everything! they told me my…read moreinsurance would cover the majority of the costs and then I received a bill in the mail months later saying I owed them $980!!! this was ontop of the $600 I already paid them which they said was normal. they told me they worked with my insurance and that amount is normal. I feel so stupid. they completely took advantage of me. I just got my new insuranc, freshly 26, trying to find a new dentist. I told them this is all new to me and I'm just trying to figure it all out and make sure I'm doing everything right. they told me several times that it would be covered. again, it wasn't at all. the dental assistants were very nice but the dentist was incredibly rude and rough. I had pain in my jaw for a month after. when I left I asked them if all the payments were done and they said yes. but I was wrong. they will do unnecessary treatments to bleed your wallet dry. I can't believe how stupid and taken advantage I was.

If you do not have insurance do NOT go here. They are crazy expensive and do a lot of extra work. I…read moredon't believe they are set up for people without insurance and they will charge you prices as if you did. I went to them and they told me I had about 10 cavities and it would cost around $300 to fill for each. I almost cried on the spot. I got 3 teeth done and went to two other dentists for a second opinion on the other 7. Both said they only saw 1 cavity. One even told me she looked extra hard for more because of what I told her. They both said that there are some places with a potential for a cavity but why do a filing unless there is one! I got to say I felt super gypped by them. They knew I didn't have insurance and still pushed for such aggressive dental work. Also, their rate was almost double the other dentists. I will say that they seem to be very nice and caring. They took really good care of me and didn't make me feel ashamed for having multiple cavities. They mentioned that their prices are higher because they go first rate for everything.

I did deep cleaning for my teeth and after i did that my teeth has sharp edge and my tongue is…read morecutting due to that shap teeth. i ask them appointment for early but they are telling that they only give appointments acc to doctor time / availability

Upon conducting extensive research to find a highly-rated dentist for the purpose of receiving…read morecomprehensive dental work, I discovered Dr. Sirius at Maryland Family Dentistry in Columbia. My initial interactions with Dr. Sirius were positive, and I developed a professional relationship with him due to his reputation as a prominent and respected dentist in the field, as well as my status as a police officer. However, I was disappointed to discover that Dr. Sirius informed me that the amount of work I required might exceed my dental coverage, which could result in additional expenses. Despite expressing my concern about surpassing my dental coverage, his team continued to schedule appointments for me to receive treatment, even though it was clear that I had surpassed my limit. This ultimately resulted in my incurring a debt of over $700, which left me feeling disheartened. I believe that Dr. Sirius and his team had the responsibility to inform me clearly and transparently that my upcoming procedure would not be covered by my insurance. As a result, I was left feeling as if I did not matter to the practice, and I now have a new dentist who prioritizes open communication and always informs me if a procedure will be covered by my insurance before treatment. It is essential for dental practices to prioritize the well-being and satisfaction of their patients above all else, and I would strongly discourage anyone from seeking treatment with a dental provider who prioritizes insurance coverage over the needs of their patients. I urge patients to verify their coverage with their insurance provider and to be vigilant in advocating for themselves to ensure that they receive the care they need without incurring undue financial burden. My name is Perry Talbert if anyone would like to reach out to resolve this matter or like a good recommendation for a dentist my email address is talbertperry@gmail.com