so I went to dental works with a mouth full of bad rotted out teeth and got a partial on top and one on the bottom. I was so happy to be getting them done and wanted and hoped they'd be done right. it's been such a nightmare though at this place. so many things I can say and add that would steer anyone away from this dentist and this place. For one, the way that they removed the bad ones, well they left one still in there in my gum that was broke off that I feel. second, my first partial I got was made so thin that it broke on me from being so thin which is what he even said as well when he commented on just how thin it was where it broke at but he charged me anyway for a new replacement all because my husband said I had used my toothbrush on them. I didnt even brush them hard or tough at all. it was THAT thin. third, it takes literally 6 times for them to get the right fit for my bottom partial replacement since the one broke because every time they had a new set come in they didn't fit at all in any way. I finally got a set that worked and fit my mouth and this isn't even a year into it that I've had this set now and the top and bottom are thinning so badly and so much. usually dentures and partials are supposed to last up to 10 years and I haven't even had these for a year yet and I've been having to look around for places to get a new set due to knowing they will break at any time with how thin they are getting. bottom is so thin that you can literally see through it. I'm not sure how they haven't broke yet by now. top is thinning where the gum goes on them and it's getting thin enough to where it's clear through the partial which is shouldn't be. also, I got a filling from him on 1 tooth and it fell out so he did it again for me and told me he wouldn't charge me for this one that fell out, which was fine and great due to it being his mistake and not being done right or good enough. well that same one he fixed and didn't charge me to fix is now messed up again. as the filling and the gum line don't even touch. there's a gap between the filling and the gum that I can see my actual tooth through that's going bad because it wasn't done right. he also told me I had to have a root canal on this tooth due to not making me numb enough when filling it the second time. it hasn't hurt me at all since then, since he was trying to shave down my tooth and the filling he had put in. worst pain in my life. I got another opinion on that tooth and sure enough, I don't need a root canal. the filling just wasn't done right and they didn't get the right spot when numbing me for the filling which had me in so much pain that they had to stop. it's not the first time from me that the root canal thing has been said by someone either as there's been a few more I have read about that they went through the same thing regarding a filling he had done that went bad/fell out and that he told them they needed a root canal from it. it's just bad. I also had an appointment set up with them for said "root canal" that was confirmed by a woman at the desk when I made the appointment, come the day of this appointment I find out it was never even scheduled to begin with like I had thought I made sure of. The woman even told me and confirmed it was set for me. just a nightmare of a place and now I'm having to have more work done and another set of partials made for me on top and bottom due to the lab he uses not being good at all as they apparently don't make good partials or use strong materials for them that hold up. don't waste your time. you will come out with way more than you actually need to have done and have more issues than you previously had before going in and will absolutely have to spend more money than you initially planned to fix what was done wrong to begin with at this place. read more

I had a very good experience at dental works in Hendersonville. Stephanie performed my cleaning and she was very knowledgeable when I asked questions. I did have to book my appt 6 months ahead of time, but it was quick and painless when I went in for my cleaning. read more

for some reason you cannot get straight thru to the office and calls are rerouted to a call center in lord knows where. about 50% of the time when calls are forwarded the call is instantly disconnected- and that happens over n over in a row. the other 50% of the time calls are answered by ppl speaking very broken English and for so reason they slyly try and up sale services I'm not even calling for. their recent big thing is to ask me, a woman in her mid 50s, if I was calling to get an appointment for braces of all things. I had braces at age 13 and don't need them again. lastly, today I called to arrange a cleaning n got sent to the call center- whos supposed to be able to make them, and was told by the representative to call back Monday. if they can't set appointments they just don't need the call center. if I could give a negative 5 star review I would read more

Stephanie, the dental hygienist, is the best! She is so friendly and professional. Stephanie makes visiting the dentist a great experience.

The smell when you walk in wreaks havoc on my sinuses. Very perfumy odor. My eyes and nose burned badly. I suggest to get rid of the smelly whatever. read more

Great dentist. Wanted to get me fixed up without breaking the bank. Highly recommend!!!!

I wouldn't go here. Shady practices. They do extra service and then once their done try to make you pay. Dishonest and not a place that deserves patients. read more

The photos you see here are two crowns representing almost $7,000 which are sitting in my jewelry box. Dr. Hunter did root canals and placed the crowns over a year ago and they have been nothing but trouble. I wish I'd simply had them pulled. First off, i had to go back twice for fitting adjustments. Ok, well I could live with that. But then the one on the left came falling out four times and the one on the right five times. We are talking careful usage here. I was not eating peanut brittle. Each time, Dr. Hunter would reapply glue and reassure me that this time they would hold. The last time I was at a hockey game and almost swallowed one of them had I not felt it turn loose again at the last moment and gagged. So thats when they went in the jewelry box and I haven't been back. As for the root canals themselves I never had one before so no reference, but it was easily the most painful processes I've ever gone through in my life. In addition to the shots, I paid to have gas, which did absolutely nothing either timeAgain, never had one before so I'm sure it's not pleasant no matter how you slice it, but I did not expect two solid hours of severe pain. The other thing about Dentalworks is I felt that they were ALWAYS trying to upsell me on something. Be it some procedure, mouthguard, toothbrush, etc. I am blessed to have good dental insurance so I felt like they were constantly trying to take advantage of that. As far as Dr. Hunter herself, she was pleasant and the office staff is more or less cordial also. But I don't know how you can give anything but two stars at most when I have invested $7k in absolutely nothing and now that I think more about it possibly one star is probably more fitting. read more

DentalWorks - General Dentistry Near Me - Hendersonville, Tennessee

I have been dealing with a billing issues for approximately 8 months. I was told that it was being taking care of and I am still receiving monthly bills. The office staff continues to give me the run around and they continue to respond by saying, they are checking with upper management ( I assume that's their corporate office) It can't be that hard!! I will continue to post until resolved. Called the office again today and talked with Jessica, she states that they have passed the information along to the regional manager Holly, ( who has no email/ phone number for patients). This is unreal!! If the office staff struggles with their job, you should wonder about the dentist.. stay away from this office read more

Dr. Hunter is amazing on the personal and professional level. She's very knowledgeable and honest. The staff at her practice are amazing, they are very friendly and super helpful. The facility is very clean and comfortable. read more

When you walk into the door to the front desk staff essentially cheering for you because you graduate NP school the next day, you know you've got a good place. They actually care. They know my daughter's name, they celebrate my family's successes. Not only are they insanely kind, the dental services are great. Very thorough cleanings every time. Everyone on staff does everything they can to make it a good experience. We love it here. read more

Do NOT go here!! Dr. Carter botched my wisdom tooth removal. When I brought it to the staffs attention that something was seriously wrong they blew me off for OVER A MONTH. I had an infection because of fragments of my tooth left inside my gums. They waited until my gums healed over the shards of tooth left behind due to negligence and rushing! When they finally allowed me to come back and be examined they told me they would have to cut my gums open, remove the fragments and stitch my gums closed. I asked them specifically use caution because I Felt like they rushed the first time and that was why there was a problem in the first place. I expressed to the staff that I was nervous. After my procedure I left the office and went to pick up my prescription. I could tell immediately something was wrong and I couldn't talk to the pharmacist. I literally felt tongue-tied. To my horror, about an hour later looking in the mirror, I realized that in fact the dentist had sewn my tongue to my gums! My friend had to call tell him what happened and to our shock he instructed me to go to Rite Aid purchase a pair of cuticle nippers and cut the stitches myself to free my tongue from my gums. This was painful and nothing short of traumatizing. I had no choice as Dr. Carter had left the office and was on his way back to Nashville for the evening. After over a year of being given the runaround by their front office I have been lied to and promised a refund many times and never ended up seeing it. I have retained an attorney and plan on suing after many people have advised me to do so. read more

Never go here!! This doctor will screw up even basic restorative work!! Look under the "reviews not currently recommended" section. Not sure why they're not recommended- they're all detailed, credible, very negative reviews!! If I had seen them before going to this awful place, I never would have!! read more

This place is horrible! They are expensive, certainly not competitive in pricing. Dental assistant was very rude. They gave me a plan for the work including two partials and it was VERY expensive. I went to another dentist and found more reasonable pricing for a better product. I found out too late and had let them order one of the partials plates. When I changed dentists they wouldn't refund my money on the partial of over $800. I took the partial to my new dentist and after the extractions, he tried to fit that partial and it wouldn't fit. He tried to work on it and we decided to use it as a temporary until others could be ordered. It is also very cheap looking and doesn't look natural at all! I could find better looking teeth in a Halloween costume! Beware! They will take all your money if they can in return for the worst product! read more

I had a bad experience at DentalWorks in Hendersonville with Dr. Tania Hunter. This dentist is very self centered. I have been to this office 3 to 4 times for the same problems. She doesn't listen to anything you have to say. I'm currently in pain from the work she did to my teeth. I wish I never allowed this woman to work on my teeth. I have never experienced anything like this before. Her staff is very friendly and professional. read more

I had dental work done at the beginning of March. I left that procedure with a temporary crown that is not structurally sound. They stated the earliest they'd be able to put in my permanent would be March 31. Due to covid they are now closed my tooth is just about out and I am not able to contact anyone at the practice. I need the practice to release my permanent crown so I can get this issue resolved at another dentist. However, they have been unresponsive. My issue is working in the healthcare industry myself I know DENTAL WORKS was well aware of an impending closure, but they were too greedy to contact me and let me know that they wouldn't be able to honor our appointment. So I'm going 3 months with no front tooth due to a lack of planning an professionalisms. This corporation in completely incompetent I recommend going to a local dentist. read more

This is a really nice place! My dentist office shut down without warning a few yes ago and I started going here because I knew the hygienist there (Latoya). The staff are really nice and Dr Hunter is GREAT! SHe is very patient, gental, confident and knowledgable. I have recommended people to this office and they have had great experiences. Many patients from Embassy Dental have move to this office. #greatplace read more

My family and I have been a patients of Dr. Hunter for the past 3 years. I love the staff Latoya, Montana & Dr. Hunter, they are very helpful. Last year my husband had to have an emergency root canal they made the process very easy for us. This past Christmas they donated over 250 tubes of toothpaste Blessing Bag for the Middle Tennessee homeless community. I wish I could give this place 10 stars. read more

If you are looking for Industrial, impersonal, assembly line dentistry, then this place is for you. The staff doesn't seem to care and are only interested in getting you back in the door so they can charge you again. ThisDont even make this your last resort. read more

This office is one of the best dental offices I have ever visited, The staff referred to in previous comments is no longer there. Dr Hunter has done an amazing job getting this office on track. She has almost 20 years experience and is very professional. She does an awesome job, I have been very happy with everything I have had done. The whole staff is very knowledgeable, warm and inviting. Julia the office manager will go above and beyond to help work whatever work you need into your budget without breaking the bank. I would Highly recommend this office to anyone looking for a dental home. Plus you get free exam and xrays plus free whitening for life. Cant beat that! read more

I have a fear of the dentist and this office made me feel so comfortable, from the front office staff to the dentist herself. I am so happy with the service I received today. read more

DON'T GO HERE. Doctor screwed up a simple root canal so badly that I had to go to a specialist and still might lose the tooth. I'm also still getting bills from the root canal here, nearly a year later- after my insurance has already paid their portion and I have paid over $800 out of pocket. Incompetent people who charge way more than any competent, honest dentist. read more

NEVER GO HERE!! LET YOUR TEETH FALL OUT BEFORE VENTURING OUT TO THIS DENTIST! I had a horrendous experience here where I was charged $600 for work that was never performed. It is a scam and not a real certified dental practice. First clue, they charge you up front before work is performed. They will scam you and charge you for dental work you do not need. There is no way you will leave this practice without paying at least $200. Honest patients beware, go to a family dental practice. read more

After three attempts from the BBB to have a response they declined to speak. Beware of this place. My complaint is formally logged with the BBB. Sad a professional cant respond with there facts. Some say insurance fraud I say plan thieves. read more

I would not even give this place one star. But I had to do something in order to post this. Be very leery of this place. I had 16 cavities filled here and was told by 2 other dentists that the fillings were faulty and that they needed to be redone. Dental works maxed my care credit card, used my flex spending account, and my insurance. I'm stuck paying about 3 grand out-of-pocket for faulty work, and that is just due to dental works... I was told by a different dentist that in order to have my mouth redone correctly, it is going to be upwards of $4500. Just stay clear of this place go with an established dentist or somebody that has referred by family. And definitely make sure you look at some reviews before you go anywhere. Had I saw these reviews first, I would have NEVER went here! Just to clarify by faulty work, I mean that for the last 2 months, I have not been able to chew without intense pain. I have hyper sensitivity to hot, cold, and compression chewing. I too was charged up front in full before any work was performed. Don't go here! That's my advice and my review read more

I did not have a positive experience here and will not go back. First problem: I was a new patient and they thought I was a different patient.... I was there for a regular cleaning and she thought I was there for jaw pain. Then they insisted I get x-rays which were unnecessary because I was up to date from my former dentist. The nurse taking the x-rays wasn't trained well. I bet she took 30 x-rays trying to get 5 correct ones. Radiation anyone?!?! When Dr Hunter came to check me she pressed so hard on my teeth with that sharp tool she probably created problems where there weren't any. She also said I had 3 cavities that needed fillings and three more teeth to "watch" for what looked like cavities. I'm 36 years old and have had two cavities my entire life, I'm not buying it. And when I called my former dentist to ask for a second opinion they said I didn't show any sign of cavities when I was there 6 months ago for my regular cleaning. Unless I had been eating rocks for 6 mo I probably don't have any cavities. Dentist fail. Close your practice Dentalworks! read more