Not a good experience at all. I told them I had high anxiety of Dentists. The Hygienist was still…read moreforceful in putting the X-ray plastic things in my mouth. The Hygienist and Dentist both got on my case for not realizing I had two insurance companies. I think I said "I apologize" at least 5-7 times.

Dr Warren has to be the best dentist in the Twin Cities. I got a chipped tooth and even with COVID…read moreprecautions (which were easy to answer and certainly necessary); Dr. Warren was able to bring me in. She quickly assessed the situation and within 20 minutes my tooth had been smoothed out and I was walking out of the office. Even with a chipped tooth, I was glad to see Dr. Warren. Thank you Dr. Warren.

Had a root canal that got reinfected and set up an appt out 10 weeks due to them being busy. Took…read moreamocacillin and was told if the pain came back before my appointment to call and they would give me a different medicine for the infection. When I called back the doctor wouldn't give me the prescription. I've called 3 days in a row with no call back and the pain isnt getting better. Apparently the doctor is to busy to review my case. Avoid. Fancy technology but zero customer service.

Dr. Kohler and his Staff are wonderful!!!…read more --More detailed venting and praise to follow-- My 7 year old son had a traumatic experience with 4 other dentist when seeking treatment for an abscess tooth and cavity treatment. One dentist broke the tooth off at the root in his mouth requiring us to seek orthodontic care. Upon learning he had multiple cavities needed attention, we sought out dentist stating they offered sedation techniques. During this time frame my son started complaining about tooth pain. So I became more urgent with my searching. I contacted every dentist in the TwinCities and Surrounding area to find one that could help us. I even contacted one in Wisconsin willing to travel wherever I had to for a solution. After multiple nitrous oxide failures, IV sedation failure and dentist recommending holding him down in order to treat him; We were told that hospital dentistry was the only option for his extreme anxiety to treat his multiple cavities and other issues noted in his treatment plans. Not wanting to go that route, I started what ended up being a 6 month search for a dentist who could treat him in the office. Not only was the cost outrageous $2700 to $6000 after insurance depending on the services used, hospital suite vs. hospital, but the timing for the services ranged between 1 to 3 months. One day while driving we saw the sign for Advanced Dental Care. After doing much research and learning that they offered sedation techniques and had a CRNA (certified registered nurse anesthetist) on staff. I decided to give them a call. This was the best choice ever!!! The receptionist was very friendly and answered all my questions taking in consideration my skepticism about their sedation techniques after so many failed visits with other dentists. Instead of recommending the initial consultation to have my questions answered like the previous dentists, she took down my questions/concerns and told me that she would talk to the dentist and the nurse before having me come in. She called back promptly with the requested information and we made our appointment. I was still skeptical and upon arrival the entire staff was friendly and reassuring to both me and my son. Dr. Kohler and his assistant were very friendly and explained in detail what they could offer and how they would proceed. This put both my son and me at ease. Additionally, based on the dentist's review of the treatment recommendations by the previous dentist he was able to rule out unnecessary work, explaining his reasoning for each, which reduced the amount of work needed. We also discussed how sedation depending on type will be administered if needed. Based on this information as well as how my son responded to both the dentist and his assistant, I made the appointment for the work to be done. Before the appointment the Nurse contacted me to explain the day of events for sedation, if needed, and to answer any of my questions. This was very helpful, she was friendly, open and detailed when needed to answer all of my questions. Once we arrived for the appointment the Staff again was very friendly, greeting him by name, helping calm my son who was nervous. The Receptionist provided puzzles and coloring and talked to him about his likes/dislikes, again helping to keep his mind preoccupied. When the work was started and throughout, Dr. Kohler and his assistant were very supportive and encouraging praising him for being still and following directions. As a result of Dr. Kohler's numbing and calming techniques, he was able to complete all 4 cavities and other issues resulting in 2+ hours worth of work without the use of the other sedation techniques I initially came to him for. My son used Nitrous Oxide only with the local and was relatively calm throughout the process with the help of Dr. Kohler and his assistant. Dr. Kohler is my new favorite person:) I am so very happy that I did not give up on my search for a Dentist that both my son and I would feel comfortable with. This was a huge weight off my shoulder and I am so thankful for Dr. Kohler and his Staff!!

Had seen Dr Greg for about 20 years. He used to sing to his patients, not anymore. About 2-3 years…read moreago he tried to expand. Not sure what happened but most of the staff quit. So the wait time to get an appointment is unacceptable. If you call to get an appointment you are looking for 2-3 months or more for a cleaning or a filling. About 3 weeks for a filling replacement. The quality of Dr Greg's work has seriously declined. I have had to have 4 fillings replaced in 6 months. The hygienists are professional. The front desk staff is completely unprofessional, down right rude, they glare at patients as they walk through to the exit. Front desk person Cassandra refused to have me as a patient anymore because I asked to have my preferences changed because 8 text messages reminders then multiple phone call reminders are extremely excessive. Then she glared at me when I left after my appointment. She should not be in the customer industry, and if I was her employer I would have fired her a long time ago. Would not recommend this business.

I've been going here for several years, as do my children. We always have a great experience and…read morelove Dr. Glavan's chair side manner. He's so pleasant and kind!

I was not seen because I was on time, but took me 8 minutes to find the office building, as it was…read morein a large complex. I waited in line for two minutes, as the front desk was busy talking on the phone not checking me in. They rescheduled me at the office. Called me back within 30 minutes and told me they double booked me and made a mistake. I just called a month later and they said they are refusing me care. Even though they tried to reschedule. This is a scam. Do not waist your time. They told me to find somewhere else, that they will not see me. All because if was a few minutes late, for a squeeze in appointment to fill the hole in my tooth.

I first encountered Krista as a teen at another dental practice in Plymouth. After returning to the…read morewest metro area 10 years later I sought her out remembering her exemplary care. Our entire family now sees Krista regularly for routine care. She even helped my husband get back on track with deep cleaning after skipping out on dental offices for a few years! Front office staff also does a great job at explaining benefits and accommodating appts.

Worse experience of my life. I set appointment and explained…read morevery clearly what I needed to be seen for. I had a very bad first impression with the receptionist attitude over the phone. After my appointment today y must say: Don't even consider this unprofessional place. The staff didn't communicate with each other and everyone was telling me something different. Dr. Goldstein didn't even say hello when entering the room. When I walked to the front desk to schedule another appointment for x-rays, Cindy - the "receptionist" handed out a post-it note with a phone number. I didn't even understand what I was supposed to do with that number as she didn't even tell me that they were referring me to another professional. I am very disappointed and upset. This people made me wast my time.

Awful, awful, awful. I could go on and on about how terrible this dentist is. I went here because…read morethey took my insurance, however, have since paid hundreds out of my own pocket and taken several hours out of my life to figure out what went wrong and fix it elsewhere! Not only did the dental work suck, but so does the receptionist. She treated me like I was about 10 years old and as though I didn't know what I was talking about every time I called to report pain in my tooth after I had some work done there. Don't waste your time... Go somewhere else!

The office sends multiple requests for you to confirm appointments by both email and text…read more Nevertheless, I received one day of notice that my appointment had to be canceled, when it had been scheduled for months. When I informed the staff that I believed this was unprofessional, their response was "sometimes these things happen." Very unprofessional scheduling and communication. The dentist is good, the scheduling and communication skills are very poor.

I don't love going to the dentist, but this office makes it more than tolerable. I've been going…read moreto Doroschak Dental (Dr. Mike) for about 10 years or so. I was recommended by my parents - so its a family thing! I see Samantha for cleaning - I always wish I could just spend more time talking to her - she's so friendly and easy going. We all know it's impossible to have a meaningful conversation with your hygienist since your mouth is wide open the entire time -- but what I have learned about her, I like! Sam is efficient and thorough and gives excellent/intelligent advice. Dr. Mike is great. I really get the feeling that he cares about me - not just my mouth and teeth, but me! I have pretty good teeth so I haven't had to have a lot of procedures done - he's done a great job on the few things I did need (fillings). His assistant, Liz, is funny and nice too. The two of them have a really fun banter that is entertaining to observe from the chair. The ladies at the front desk are really friendly and efficient too. They are great at helping to navigate insurance policies! The office is conveniently located at University and Broadway in NE Minneapolis. There is always parking available in their dedicated lot, and despite it being at this busy intersection, it is easy to get in and out. This is perfect for those of us coming to and from downtown Minneapolis.

This is the place to go if you have dental anxiety like me! All of the staff is so kind &…read moreconsiderate & compassionate especially Dr. Weber and her assistant. They helped me get through an extraction with sedation recently. Can't recommend them enough!

I used to go to a big suburban clinic until, a few years ago, I questioned, "why not go to the…read moreclinic down the street?" Not only is the location a big improvement but the personal attention can't be beat. And the smaller clinic environment doesn't come at the expense of them investing in the newest technology, both for care and for patient communication. Highly recommended!

Our family has been patients at Family Dental for 30 plus years. They have the nicest people…read moreworking at that office and they really care about you and your dental care. The hygienist's and dentists are fabulous. We moved to St.Paul but continue to go there. We would not think of changing dental offices !!!!! Love them.