Great Experience as a new patient @Lanco! Shelly was amazing and caring. She even texted me…read moreafterwards to check in with me. Probably the best dental experience I have had hands down!!! Only thing is I wish they were an in network provider for United Concordia dental, I had to pay out of pocket. Otherwise 5 star experience!

Truly a 5-star office. Dr Gibson is very gentle so it's not hard to feel relaxed and comfortable…read more Mandie and Danielle are super nice and helpful with all of the insurance etc.

everything was excellent starting with the people at front desk, dental personnel and Doctor Dinseread more

Dr. Dinse and his staff are the BEST!. I drive a distance to have their professional dental care…read more He and his hygienists always take time to know the person and answer all ones questions. The dental treatments have all proved correct as they have lasted for years.

I had an issue with billing and posted a review about my experience. I was actually contacted by…read moreDr. Genetti she wanted to know what exactly was the problem. After I explained she informed me that she would address my problem and said they would reimburse my full amount. I was really surprised and thank her for helping me out. Within 3 days I had a check in the mail. The fact that Dr. Genetti personally contacted me and took care of my problem shows she cares about her patients. Also, the dental care quality I received was excellent.

I am out of network for my dental insurance. But I checked with the insurance on what kind of…read morecoverage I would have for a comprehensive evaluation and if they used code D9310 for billing my insurance would cover 80% of the $250 charge. I called 2 times and informed billing about the code and when I went to my appointment I made it clear I didn't want to have the evaluation if they used another code. I was told on the phone and at the appointment they would use that specific code. When I want to pay the bill at checkout they told me total bill is $445. I had to pay out of pocket and they would send to my insurance company. The other charge was for Radiographic imaging. I thought everything was part of the evaluation but I paid it thinking the insurance company would pay 80%. They did not use the code number I gave them for billing and out of $445 charge the insurance company only paid $66. When I called billing about this matter they said they don't use that billing code I questioned why 3 times they told me they do and gave them the code each time. This was a problem for me due to being out of work from surgery and didn't have a lot of money to spend for a consultation. I feel I was lied to and not properly informed about the additional charges for the Radiographic. Needless to say I will not go back for the second consultation to discuss what dental procedures they recommend.

The service is excellent and personnels are so friendly. The office is very clean & tidy. It just…read moremakes the tough job easier."

From the owner: We are a patient centered practice offering general dental services including…read more cosmetic restoration of teeth, treatment for gum disease, and replacement of lost or missing teeth. We are conveniently located just north of Lancaster, PA in the town of East Petersburg, PA.

Both of my kids had a great experience here! The doctors and staff were friendly, patient, and…read morewonderful with children. The office is clean, welcoming, and truly kid-friendly. We needed an appointment before school started, and they were able to fit us in--amazing! We'll definitely be back.

I truly wish there were more than 5 stars to give to a business as cliche as that sounds. Though…read morethis family practice is of the utmost professionalism and dedication to their patients, they truly do deserve so much more recognition and appreciation! I was in a very tough spot having tremendous pain and swelling in the top right wisdom tooth that needed to be extracted. After coming from a different dentist that I will not name due to having an awful experience, Lanco truly did change every opinion in my mind about how a dental office should operate. From the receptionists to the dental hygienist, and all the way to the lovely doctors who own and operate this incredible establishment, I truly was amazed at how diligent and caring these individuals worked together. In a matter of an hour I had an emergency appointment scheduled, and the wisdom tooth extracted pain free and in such a swift manner. I must say that the doctor who did the procedure deserves the utmost credit for assessing the situation and acting promptly not only in procedure. Though also explaining ALL of the outlines of payment, diagnostics, and further details on the entirety of the procedure before even coming to the conclusion of extraction. That being said you can entirely expect the utmost respect from the staff and even more importantly the family style of care that the office truly does embody. Absolutely fantastic service and people at this office I would highly recommend to anyone who needs any dental assistance!

Friendly, professional care! Very little postoperative bleeding, which has been an issue in the…read morepast.

While the original appointment went well and I was seen by a dentist and the endodontist I needed a…read morefollow-up. I was told that the specialist was only in the office for a limited time and that I would have an appointment this month (January 2025) and that I would be called once the scheduled days were finalized. After not getting called I called and was told that I could be wait listed for NEXT month. That was never the plan. I am disappointed with the information received and would never recommend them EVER!!!!!! IF I could rate 0 stars I would

Dr. Po and her staff are always super kind and provide excellent care. Highly recommend. Office is…read morevery clean and up to date on the latest technology.

Doctor Po is kind, gentle, and professional. She gives back to the community in various ways. I…read morehighly recommend this practice.

Best dentist I ever had! Takes time for all questions and is caring. Always does a beautiful…read morejob...from crowns to implants etc. The staff is wonderful too! I drive from Maryland because I know I can't trust him and his staff.

My husband and I are new patients because of previous retirement of dentist, and we are very…read moreimpressed. The staff are absolutely wonderful and super helpful (thank you Stephanie and Lois) Our hygienists were very thorough and professional. Very happy with overall great experience!

They claim they take certain insurance but then when you call them they don't it could be the…read moreinsurance company but they said that this place takes my insurance

I just got the dreaded root canal. My experience was a super pleasant atmosphere, prompt and…read moreextremely caring staff and great information during the procedure on progress. My anxiety was overblown? Or maybe this is the place to go is more like it!