I really wanted to love this place. The reviews seemed so good…read more The hygienist and office staff were very friendly and I was taken back on time. But a full set, cleaning and chat with the dentist took over two hours. I told them I had two problem areas (needed redone from the last dentist) and I was pushed out of the office without booking an appointment to fix these problems that are causing me discomfort! I feel like I was trying to be upsold Botox... I just didn't feel like my problem was a priority. They also didn't offer to clean my mouth guard and they didn't floss my bottom teeth... Man, finding a dentist today is difficult! I don't know if I'll be returning. UPDATE: I had another dentist review my X-rays and they said I didn't need the work... so highly disappointed.

I arrived 20 minutes early for my first appointment with this practice. As I am getting out of my…read morecar my cellphone rings and the person on the line starts talking as soon as I say hello. Without any introduction to who this is starts explaining that they are having some issues with the "operatives ". I of course ask who is speaking. " Oh sorry this is so and so with Morsmiles, would you be able to come in at 2:50 instead of 2:00. Mind you I am in the parking lot and it is 1:40. I reply are you kidding me and I am in the parking lot! I had to drive 40 minutes to get to this location, not to mention that it is the middle of the afternoon. I have waited ALL day for this appointment, point being they could have called earlier. What an unprofessional operation this is. After reading similar reviews about this office I knew I needed to warn others to stay away! ( I read the reviews AFTER my unpleasant experience... too late.) RUN... do not consider spending your time or money with this dentist office.

10/10 5 stars would recommend Dr Sara is the best. She's my dental Sherpa. Great staffread more

very friendly staff and amazing dentist. i would recommend Dr gotwalt to everyone. Dr Gotwalt is…read morenice and accommodating.

Great dentist, great staff! Pure high quality and friendly attention to detail. Never seen a…read morebetter run dental practice.

The staff is the absolute best! Dr. Creisher is spot on. Dental work has always been a thing, who…read morewants to go to a dentist, but after COVID delayed my regular care I couldn't wait to return. Their COVID precautions and new equipment for aerosol particle maintenance were spot on, and while likely adding increased stress, you would never see it on their faces or in their interactions. Definitely recommend!

I highly recommend Lancaster Smiles! Everyone at the office is caring and kind, and they do…read moreexcellent work. They have been especially understanding and flexible during COVID, and I'm so impressed with the cleanliness of the practice. They were quick to get me in for a cleaning, quick to take care of my filing and worked with me and my insurance to get an affordable night guard. If you need a new dentist. Look no further!

Dr. Funk has been my primary dentist for 3-1/2 years. Hes been great to me and they have fair…read moreprices. They have tvs in the room and massaging chairs while your getting your teeth cleaned. They are always friendly and work with you. :)

Professional, personable and competent staff all in a warm and welcoming environment…read more Dr. Hicks and his staff not only do a great job, he embraces cutting edge technology allowing for faster treatment with less pain. I was blown away by the advances in dentistry that he and his staff use. If you are looking for your first dental office or are looking to change dentists look no further.

From the owner: Dr Hicks specializes in Restorative Dentistry and is pleased to offer crowns made with CEREC™, a…read morehighly precise computer milling machine that makes crowns right in the office, in one visit. No more temporaries, additional visits, or crowns that don't seem to fit right.

Went there shortly after office was open with a broken molar. Dr. Kingston very honest...said it…read morecould be fixed but no guarantee if it would last a year or a few days. I wanted it pulled. After x-rays he told me he was not comfortable pulling it bc the way the roots were just in case something went wrong. Appreciated his honesty. The office set me up with the oral surgeon I asked for to pull tooth. So glad he accepts my new insurance and am looking forward to going back...not something normally said about going to a dentist.

I have been a patient at Healthy Smiles since October, 2011. In the past, I have had an extremely…read moredifficult time dealing with dentistry, ie, I don't like pain and I don't like going to the dentist. After seeing an ad, I decided to call and schedule an appointment. I am so glad I did! They have an extremely compassionate workplace that makes the patient very relaxed and welcome. My hygienist, Leah, has been an absolute dream and makes me very comfortable and relaxed, even at time I would normally have been panicked. I now enjoy going to the dentist and my smile is brighter than it has ever been. If you are phobic about dentists, please give this place a try.

I've been seeing Dr. Dudas since he practiced in Leola and he's a knowledgeable, competent, and…read morefriendly dentist. But I will say that if this group doesn't get a website, I'm likely to transfer elsewhere. I'm not sure they did some fillings of mine right but it might be my issue and overall they have been fine.

My experience: the office encouraged getting sealants (15 teeth) and provided a paperwork…read more"estimate" claiming everything was fully covered by my insurance, so I had them done. Several months later and without any contact from Family Dentistry of Lititz, a collections agency sent me a notice that I owed Family Dentistry almost $500. The office initially claimed it wasn't really a collections agency contacting me, although the notice was from Transworld Systems Inc., which identified itself as a collections agency on behalf of the office. They then said the collections agency is how they generally bill patients, and that the notice was my bill for the sealants. After several ignored phone calls, I eventually spoke to the office manager, who refused to apologize for the office's mishandling of the situation but eventually offered a 50% discount. I said it was inappropriate to ask me to pay anything, given that I wouldn't have done the sealants if they weren't, as originally purported, free, and the fact that I was reported to collections instead of being properly billed. I was countered with a 25% discount. Instead of receiving an itemized bill with a list of charges that I should have received in the first place, the office then sent me a balance forward letter with no details. Needless to say, my husband and I left the practice and highly recommend going elsewhere for dental services.

Dr. Po and her staff are always super kind and provide excellent care. Highly recommend. Office is…read morevery clean and up to date on the latest technology.

Doctor Po is kind, gentle, and professional. She gives back to the community in various ways. I…read morehighly recommend this practice.

I recently changed dental care providers and I have to say this office and it's level of…read moreprofessional care is top tier. I have been lucky enough to be cared for by Raina and others within the office. The sense of individualized care and concern for my wellness has me feeling I have made an excellent choice putting my care in their hands!

I cannot stop talking about how great this place is. Customer service is amazing and staff is very…read moreprofessional and knowledgeable. After so many years terrified to go back to the dentist they have restored my perception regarding the "dentist" and have attracted me to their wonderful practice. I would recommend this place to all my friends!!!! Magnificent!!!

Dr. Schmidt is the very best. When he left the Ephrata Dental Group, most of his patients followed…read morehim to his Lancaster practice as did we even though it was 20 miles further. Melissa B. - 2 stars ?? Come on, I think your a little confused which dentist is the awesome one !!!!

I take my entire family there great dentist so great have a great dentist took me 15 years I have a…read morelot to do but so worth it changed my smile forever I love to smile now