Blue Sky Smiles Dental Care is hands down the best dental office I've ever been to! Doc is not only…read morehighly skilled but also incredibly kind and patient. They take the time to explain everything in detail and make sure you feel completely comfortable before moving forward with any treatment. The staff (Kelly) is just as wonderful--friendly, professional, and always welcoming. From the front desk to the hygienists, you can tell everyone truly cares about the patients. The office itself is clean, modern, and creates a very calming atmosphere, which makes such a difference if you're normally nervous about dental visits.

I used to be a patient of Blue Sky Smiles until I had to reschedule my cleaning. Unfortunately I…read moregot very sick and was hospitalized. I nearly died and am lucky to be alive today. I had to cancel my cleaning appointment. This was back in July. They will NOT reschedule me! I have been calling and calling and they are so rude!! Saying they have no estimate of when I can be seen. It is now the end of December and STILL they have no plan for me. It is quite clear that their office is in complete disarray and their office manager is clueless and very rude! I have never been treated so poorly trying to reschedule an appointment. You'd think I had some disease the way they treat me! (I don't, perfectly healthy now) Now that I have a NEW dentist, I discovered even more of what was wrong with Blue Skies. They were trying to get me to do services I did not need! My new dentist is much less greedy and treats me like a patient, not a source of income. Blue Skies was trying to talk me into thousands of dollars of cosmetic improvements that I don't need. I wanted to like them, their office is clean and the personnel are friendly, but the way they are run and the office manager's total rudeness, I would definitely recommend finding a different dentist!

So update I am done with this dentist my son came in to the office which he do all the time by…read morehimself and he was treated so rude cause they assume he was a kid walking off the street.. why would a elementary kid be WALKING the streets at 10am wtf... I would cancel my appointment but it's a 50 dollar cost that will go to collections.. ( I completely understand not wanting people overflowing your establishment, if they not here for service but how would you know if you do not ask). This the second time my kids been treated bad by the front desk staff

They will try to scam you! Don't go here! They are told to up sell you every visit and then when…read moreyou don't want to do that they will not refund your copay! They are scammers!!! Find yourself a decent dentist with nicer staff. The hygienist I had today was such a bitch.

Prior to scheduling treatment, I contacted the office to verify that they accepted my insurance. I…read morewas specifically told they did and that they could not charge beyond what my insurance company would approve or allow under my plan. During that same conversation, I clearly explained that if the treatment was going to cost more than $15,000, it would be completely outside my financial ability and would be a waste of my time to even proceed with a consultation. I was assured that would not happen. Based on those assurances, I scheduled an appointment and was referred to see the endodontist/specialist. However, after the consultation, I was presented with a treatment plan totaling approximately $28,000 -- nearly double the maximum amount I had clearly stated I could not afford. At that point, I requested that the office send the treatment plan to my insurance company because my insurance carrier wanted to review the proposed treatment and determine what charges would be allowed or covered. Before I ever saw the endodontist, the general dentist in the office personally told me she could place my implants herself. Based on that statement, I believed my treatment could be completed directly through her without the need for additional specialist costs. However, the written treatment plan later stated that only the endodontist/specialist could perform the implant procedure, which directly contradicted what I had been told verbally. When I questioned the office about why the general dentist was not performing the implants after telling me she could do them, I was told that she "couldn't place implants with them." I explained that the dentist herself had specifically told me she could perform the implant procedure. The office then responded by saying, "Oh, she can -- just not here." This response made no sense to me and was extremely misleading. If the dentist was not authorized or permitted to perform the implants at that location, I do not understand why I was initially told she could complete the procedure herself. I relied on those statements when making decisions regarding treatment and financing. Despite my concerns and questions about the conflicting information and dramatically increased costs, the office continued repeatedly emailing me encouraging me to "sign up now" and stating that the pricing was "a bargain." Due to the misleading information regarding insurance coverage, pricing, provider capabilities, and treatment costs, I have filed a formal complaint with my insurance company regarding the misleading statements and false representations made during this process.

Dr. Mitch Rosen is an excellent dentist. He truly cares for his patients and ensures they feel…read morecomfortable throughout the experience. He took the time to create a beautiful Crown for me and I've had absolutely no issues. Also while he is giving a diagnosis, he not only gives you a clear explanation but also is open to answering any questions. He is trustworthy and produces awesome results! The staff is always kind and extremely helpful. I drive over an hour just to come see Dr. Rosen and his staff!

Dr. Rupesh was so kind and caring! He took great care of us. The experience was pleasant, listened…read moreto my dental pain and he treated the issue with such care and help.

Had to wait a while, but Dr. R and Bri were efficient, caring, and thorough. Dr. R was able to fix…read morea cavity and do my cleaning in one appointment which I so appreciated. Will be returning and recommending to all who need a dentist.

After reading the reviews I was nervous for my husband to try this office out to have his wisdom…read moreteeth removed. They were the closest that took our insurance. My husband went in to meet with the dentist to get the referral to get his wisdom teeth removed, the front desk, dental assistants and dentists were great so we gave it a try. They were able to schedule within two weeks for surgery. The staff again were extremely nice but before taking him home I was not given all the proper care instructions for afterwards. He was in so much pain that the pains meds given weren't helping. I had to call multiple times with questions about basic care instructions since not all the care information was given. The paperwork said within 24 hrs the surgeon will call to check on you, that did NOT happen; also said within 48 hrs the office will call to check on you, that did NOT happen. I would recommend for your average twice a year cleaning but for anything further than that I would suggest looking else where.

Against my better judgement, I scheduled an exam and cleaning. My appointment is at 8:30. I go to…read moreopen the door and the lights are off and the door is LOCKED. So call and was told the dentist had an emergency and I just called and left you a message. I was sitting in the parking lot since 8:15 and my phone NEVER RANG!!!! So this is a repeat of the permanent implants from about a year ago when they fell out and they sent me to DUNCANVILLE and then telling me at the last minute they did not have the equipment!! WORST DENTIST I HAVE EVER SEEN!! So, do I get a cancellation fee!!!!??????

Went here to a broken tooth. Ended up with a bridge. That ended up costing more than stated. Waited…read moreover a month for it to come in then it wasn't made properly-Twice- waited about 2 -1/2 months total before finally getting it put in. Original dentist I had was very rude and impatient as well as dismissive. She then moved to the Houston or Austin location and my actual placement was fine and done by a much nicer and more attentive dentist. The rest of the office was nice but the original dentist I had was just downright Awful. Won't be returning unless I have no other options.

From the owner: Whether You Need Urgent Dental Care Or Routine Checkups, Our Caring Team Is Here To Help.read more

I just had my new patient visit here and was really impressed. They got me in about 15 minutes…read morebefore my actual appointment time, which was a pleasant surprise. My X-rays and cleaning were done thoroughly, and while they offered some extra options, it never felt pushy like I've experienced at other offices. Keegan at the front desk was great from booking my appointment to check-in and walking me through the insurance process. Kammy took care of me from X-rays to cleaning and was fantastic, friendly, and professional, making the experience very comfortable. Kelly West was very informative and explained everything clearly, which I really appreciated. Communication overall was excellent. Highly recommend this office if you are looking for a dentist that values your time, gives you all the information you need, and makes you feel at ease. Will be bringing my whole family here.

Never had a chance to have my first appointment. Waited for 3 months and at my arrival, I was told…read morethat the VA (Veterans Affairs) no longer had a contact with their office therefore they couldn't help me. So my questions were 1. Did no one on the scheduling team call and let me know the status of my appointment? Or does that notion require too much professional curiosity? 2. Why was she so sure they couldn't have helped me? I paid the other dentist office I visited that day out of pocket. I could've done the same with them but that's what being prejudice gets you.... Loss of business and a bad review! Definitely WOULD NOT recommend them!! Only gave them one star because you can't give zero or negative stars.

Loved this dental office!!!. Best experience ever. Everyone here is super nice and friendly. They…read moreexplained me everything in detail and answered my questions patiently. The office is super clean and very advanced. Dr. Rashi is amazing and honest. I was very comfortable with her and she took pictures of my teeth and showed me which teeth need what. It is the first time someone took pictures of my teeth and explained me what's going on instead of just telling me. They also stayed late beyond their working hours to accommodate my husband's emergency dental work.

Had an amazing experience at Ensure Dental Care ! The assistant was fantastic and Dr. Rashi Muthal…read moreis incredibly great !! Highly recommended this place.

5 weeks! I still didn't get my file as a patient!!!…read more So! When I left the office, my treatment was finished, I asked the receptionist Nina for my file. she said it's better to send it to me, save papers, which I agreed, and ONE month later, nothing from her. So I've been calling her every Tuesday for updates! The first 2 weeks, she said she sent it but my email cant go thru, so I have my friends to send me email, to make sure my email is fine, then third week, she said her computer is down, 4 week, she finally sent me 1 picture of my teeth! I told her I want my whole profile, she said" oh I have to check with the Dr"???? This the Fxck is this? I can't even get my own profile for some reason!! They play game with you! Going 5 week now, see what will happen this time!! I'm sharing this just to warn you guy how bad this office is! Check my last review about them!! Do not do not waste your money!!!!!!! This is my biggest regret

Horrible experience. Had to fight our way through the treatment. My daughter was in braces for 8…read moremonths longer than she was supposed to. They went 8-10 weeks between appointments. Would not Recommend.

As a long term client, I am extremely disappointed in Ballard Family Dentistry. The Treatment…read moreCoordinator/Manager formed a treatment plan with an invalid code (D9248) and unnecessary code (D7953) for a wisdom tooth removal which resulted in an extremely high treatment plan bill. The invalid code (D9248) has been deleted from the American Dental Association (ADA) since December 2025. On the phone, the Treatment Manager repeatedly told me "it's the code we use at our office and it's a valid code and I will need to pay out of pocket for it and I should contact my insurance company if I have concerns about codes and billing. My insurance company let me know the code is invalid per the ADA. Additionally, the (D7953) is a rarely required procedure for wisdom tooth removal. In all, I am very leery of the integrity, honesty, and due diligence at Ballard Family Dentistry and I highly recommend all current and prospective clients to thoroughly review their insurance coverage prior to paying for dental work outside of routine cleanings at Ballard Family Dentistry.

Had a filling done on a chipped tooth. Fell out twice within 2 weeks. Charged my insurance twice…read moreand said they wouldn't pay again for another year but I could either pay for it out of pocket or I could do 2 crowns destroying 2 perfectly good teeth! Research your options!