I've been working with Shylah at this office for a little over a year after State Farm dropped me…read moreand my husband... after a water damage nightmare it really was the cherry on top! We had ANOTHER water damage claim this year :( Shylah and the rest of the team at Allstate has been so on top of everything and extremely helpful with every question I have. Shylah even excepted a few after hours calls from me on her cell! I did not receive this same service and attention with State Farm. I'm so happy to have found this team! They are worth every penny!

Allstate has a wonderful online calculator and when I called in to ask questions, the people I…read morespoke with were friendly and professional. This was a wonderful insurance experience!

I've recently received the following phone message from my State Farm Insurance carrier, telling me…read moreState Farm was not going to renew my homeowners' policy. (Not my agent, his assistant.) "The reason for the non-renewal is just basic claim activity. I know there's two claims in 2022 neither of them out any amount, but we're looking at frequency here, so they still count as two homeowners' claims, you know within the past year or so. So, the underwriting team has decided to non-renew the homeowner's policy, you have until June 29th." I was a bit confused because this was the only two inquiries since 2017 when we started our policy coverage. I called the Washington Insurance Commission to help me understand what just happened. The representative was very helpful. She explained that when you have a question to see if something is covered, do not go to your Home Insurance first, ask the Insurance commission. Some insurance companies base renewability on activity not just claims and State Farm is one of them. The representative advised I might consider a brokerage to solve the issue I'm in right now. I went to Yelp, read the reviews and I called Westphal Insurance and I was not disappointed. Julie is great. I was so worried about not having coverage and she just started working on it immediately and I am so grateful to have found them. Julie gave me comprehensive solutions and educated us on the coverage options we do have. As scary as it got, we are all so grateful and relieved.

Jeff and Trish have taken great care of my family's insurance needs, and are always responsive and…read moregoing above and beyond. Highly recommend giving them a call!

It was very easy dealing with Mike....often regarding complicated issues…read more We would recommend him unconditionally.

I contacted Michael on short notice and needed insurance and a bond for our business. He was able…read moreto deliver both the next day. The rates he secured were half of what I had previously been quoted. He was very responsive and communicated well. I highly recommend him and will be changing all of my personal policies, as well.

Deanne is very knowledgeable of insurance needs within the Seattle area ! She was able to explain…read morewith transparency to help me understand different types of coverage. I recommend her.

Deanne was absolutely amazing! Very knowledgeable and extremely helpful with anything I needed…read more Don't go anywhere else, go see her asap.

I have worked with Gretchen and team for more than a decade and what a pleasure it has been…read more Gretchen is always super courteous, responsive, and willing to help with any quest or needs I have from home/auto/umbrella policies. Furthermore, she is always willing to advise and guide to make sure I am getting the best possible service to meet my needs. Thank you very much Gretchen and team for all you do and everyday! Looking forward to continuing our partnership! Regards, Nav

We have worked with The Miller Insurance Agency since 2013. The staff are so nice and eager to…read moreassist you with your insurance needs. They always make you feel like you're part of a family and not just a number! I call in with whatever I need to add to our policy and within minutes my temp ID card is in my email. I can't imagine ever needing any other insurance company to meet my families insurance needs.I'm not sure I have had the pleasure of working with all of the staff there, but I have had the pleasure of working with Lynn, Gretchen and Ben, and they are all very knowledgeable and responsive to your needs! THANK YOU ALL AT THE MILLER INSURANCE AGENCY, for being great at your jobs and meeting all our needs, YOU ARE ALL VERY MUCH APPRECIATED! Dorrene B

I had a great experience working with Jason. He helped me find a much better rate on my auto…read moreinsurance compared to what I was paying before. The whole process was easy, and he took the time to explain my options and answer all of my questions. I really appreciated how responsive and helpful he was throughout the process. If you're looking to save money on your car insurance and want someone knowledgeable to guide you, I'd definitely recommend reaching out to him. Thank you Jason!!!

We have been using Jason Johns agency since around 2010 and couldn't be happier. We have life,…read morehome, auto insurance and a couple annuities. Every time I've ever had a question Jason is able to throughly explain the information so I can understand it. It feels like the products he sells are hand selected and of very high quality. Never once have had any issues with anything and we feel like we are in good hands. I never hesitate to recommend his services.

We've had multiple policies with Kimberly for years…read more Both her and her staff have always been friendly, prompt and quick to respond to any question or need we might have. Two years ago a drunk driver totaled out car on the drive home from work. We have full coverage and car rental coverage so we knew we'd be fine. The other driver didn't have insurance so we had to pay a $100 deductible for that. A quick call to their 24/7 customer service that night made the process relatively easy. We got a rental and got checked out at a walk in the following morning, all covered by our insurance of course. A week later we were in a new car and just a few weeks after that, we got a check for our car totaled car. Because it was paid off, I was told the process went a lot quicker that it could have. For months, AmFam (corporate) followed up with us which I thought was nice. Do remember that in the state of WA, you don't have to close your claim until THREE years after. Just in case something comes up.

Friendly, honest, and professional. Im a local snohomish…read moreresident, and it is nice to have a local insurance agent that is knowledgeable and professional!!

For over 20 years Keith Akins - State Farm has been my insurance agent. My first policy was in…read more2004, and I've always had excellent service, prompt answers and quick return calls for when I had questions. This office run efficiently and the staff is very knowledgeable.

I really appreciate Keith and his staff, they have been awesome to me. They are friendly and so…read morehelpful.

Best insurance agent I've ever had. Joanna Monteiro Was…read moresuper helpful and very client focused she responses to any questions or assistance in a very short time if you want good communication and fast acting care I highly recommend Joanna with Empire

Cori is my agent at Empire, she is very personable, professional and easy to talk to. She made sure…read moreall of my questions were answered and explained things in an easy way for me to understand. Not to mention, she was able to find much better coverage for a much better price than what I previously had. I'm pleased with my experience and outcome!

Appreciate the support from this team. Horacio was very easy to talk to he explained my policy very…read moreclearly and direct. I would definitely recommend having him as your agent.

As soon as they get your money, you cease to exist…read more Phone numbers don't work, you end up at a call center in the Midwest, where no one knows anything but to transfer you to the guy in the next cubicle. Fonk has gone way down hill, do not spend your money with these guys