In March 2013, I contacted Cincinnati Glass (dba www.cincyglass.com) about having some windows…read moreupdated. A man who identified himself as the owner, Jim Cox, came to the property, took measurements, as well as a 50% deposit on the work. Approximately two weeks later, Mr. Cox, along with an associate, installed our windows. He left an invoice (which we paid in full) and left. The windows are in an area that we are not often in. Earlier this year, when I was doing some work near the windows, I noticed a few things about them. One window could not be fully closed and had been installed incorrectly (not a 90 degree angle on the corners). Without the ability to close this window, it hurts our heating/cooling bills, attracts pests/insects, could lead to water damage, is a security concern, unsightly, and not what we paid for. Another window already has a small crack in it (less than a year from install.) I have made numerous attempts to contact the business but have not received any form of return contact. I first called them on February 10th, and left a message with a woman. I was told I would receive a phone call in the next 1-2 business days. No return call. I called the same number and this time a man answered (who I believe actually was Mr. Cox). I explained the problem and he said someone would call me back in the next 1-2 business days. No return call. I tried calling the number again a few days later and got a voicemail and once again explained my problem. No return call. A few more business days later, I attempted to contact them via their website. No return e-mail or phone call. Lastly, I found the e-mail Mr. Cox provided previously from his estimate and e-mailed him with the details to this point. Once again, no return e-mail or phone call. They might be "okay" in the realm of frameless shower glass doors they are comfortable with, but I have had trouble with two windows (of 5) they installed and they are dodging the follow up to their own work. Buyer beware.

Jim Cox will take your money and then never call you. He showed up quickly to my house to take…read moremeasurements and collect his 50% $500. I have not heard from him since. Do not use this crook

Exterior Trim Repair Carpenter service…read moreBy Dan Green in Batavia, OH Nov 03, 2023 *** Was looking to have the gables redone. From start to finish, Erik, Owner of Big E was professional and communicated each step of the project from the quote (fair pricing), scheduling, any delays and accommodated the work around my time frame. Showed up on time, workmanship as a skilled carpenter and cleaned up after job was done. I highly recommend Big E and Son and would definitely recommend him to family and friends and rehire for any future home projects.

These guys were awesome. They did not want money up front which made me much more comfortable with…read moreusing them. They completed the job quickly and efficiently. I could not be happier nor more highly recommend them.

Just an update to the review posted about 18 mos. ago. In the thousands of dollars I spent with…read moreTarvin to have our plumbing issues resolved, we paid to have the plumbing beneath the sink repaired due to a leak. Needless to say, their repair hasn't held. The pvc piping they installed won't even stay together. It only held for a few months and then just came apart-- leaving us with having to have a bucket beneath the sink. I'm just frustrated enough to write this updated review now because I have to pay to have another plumber come out to fix their work. These people are predatory and unprofessional. Would not recommend. What would've been nice is if the owner of this plumbing company saw the invoice number on my receipt in the last post and tried to reach out-- but he didn't. Instead he implied that we didn't even have his company service my mother's home. Having integrity in your business -- owning a job and its result means something.

I woke up this morning, ( Jan 21 2025) and had no hot water coming from my sink faucet ... No water…read moreon the hot side at all. The overnight temps were below zero, the water supply is on the outside wall = frozen pipes. I called a number of local plumbers, and no one had anyone that could get to me quickly. Tarvin initially told me I would have to be a work in, understandably, I was not the first call for frozen pipes! Maybe 20 mins later, I received a call back from Tarvin and they told me a tech could meet me at my house in 45 mins. When the tech arrived (cannot remember his name), he told me they pulled him from his office duties for the day to take care of my issue. He was polite, friendly and got right to work. Within 15 mins he had the frozen line thawed, with no apparent leaks (fingers crossed). Polite, professional and reasonably priced. They also recommended a permanent fix for the freezing issue. Tarvin will be my 1st call for any future plumbing issues! Jeff H

Contractor was very professional and they got the job done quick with great quality. They are my go…read moreto for any home renovations. I would refer them to any family and friends

From the owner: Our goal is to give the customer the easiest process through whatever they need. To give them an…read moreopportunity to work with accountable, professional contractors that get the job done right!