They were super kind and helpful! Although they couldn't fix my car (it's a newer vehicle and it…read morewas an issue that had to be handled by a dealer), they didn't charge me for the diagnosis and were very kind in explaining the issue!

This is one of the first negative reviews I've ever written for a business, and I'm doing so after…read moremuch careful consideration because although I feel truly wronged, I dont want to make trouble for anyone. That said, having just made the first of many credit card payments for work I never would have had done given the full scope of what my vehicle needed, I feel compelled to prevent this from happening to anyone else. While the actual work done here seems fairly competent, the diagnostic process seems about as accurate as playing darts blindfolded. I brought my car in because it was creaking misfiring, and the check engine light was on. I told them that I believed my engine mounts were worn out and that I also needed a diagnoses for the misfiring. They told me that the cause for the misfiring was likely that my spark plugs and ignition coils were worn out, because that usually happens around 100k miles and my vehicle was past that. I agreed to have them replaced along with new engine mounts, to the tune of $2,600. I was told that after this my vehicle would be like a totally different car. The very next day, my car misfired again and the check engine light came back on. When I brought it back, they informed me that they don't have any way of knowing this fo sure, but I probably actually had a blown head gasket. I brought my car to a different mechanic shop who did a full and complete diagnostic from bumper to bumper and took photos of everything wrong with the car- from a blown head gasket to a leaking transmission to almost completely worn wheel bushings and a host of other problems totaling over $8,200 in addition to the $2,600 I had already paid at Red Rock Auto. Had I known this in the first place, I never would have paid $2,600 on a doomed old van that needed almost $11,000 in work done. I had to buy a new van and that $2,600 would have really helped with the down payment. I'm tempted to say that I feel duped, but I don't think there was any malice or fraud going on- just general laziness or incompetence in the diagnostic process that very negatively affected me.

Why didn't I find Mike Palmer Automotive sooner?? I brought my car here after my current shop was…read moremaking obvious rookie mistakes with repairs to my car. Jessy was so kind and communicative. He broke it to me that the car required more repairs than it was worth, and that my current shop was not doing a good job at maintaining my car. Maybe he felt bad for me, maybe he wanted to make a show of good faith, but he didn't even charge me for the diagnostic in that instance. I ended up selling that car for scrap and eventually buying a new car. I brought the new car in for a pre-purchase inspection and WOW, Jessy and his team really showed their true colors on how thorough they are! They checked absolutely everything. They even checked the cabin air filter because he told me that a rodent had built a nest in it. They found things that other shops had missed. Is there such a thing as being too thorough? Jessy might be! But I'd rather have my auto shop be extremely thorough and triple check everything rather than be sloppy and miss things. Their attention to detail and commitment to quality is obvious, right down to how they require appointments for their shop. They want to make sure that every single car gets the attention it needs. I can't recommend Mike Palmer enough and even though I don't live in the neighborhood anymore, I will make the trek to come back here for my auto repairs and recommend them to all my friends. Jessy is a truly honest mechanic who just wants to help you do your best to maintain your car. How do I know? They're not trying to make money nickel and diming you on easy fixes. He could have fixed the cabin air filter for me without asking and taken the easy win but instead he said, that's an easy fix and I easily figured out how to replace it on my own. He wasn't bothered by the fact that I wanted to change my own oil either. Jessy is your true ally in keeping your car running in tip top condition the best way possible.

Went in to get my car inspected for a noise coming from my vehicle and to prepare for smog. The…read moreowner Jessie is an amazing guy who not only check everything out for me ,but took pictures and labeled everything that was wrong with my vehicle. Quoted me in the same day and started working on the vehicle. The price was amazing for the work done and the parts they use are quality. I'm incredibly impressed with this auto mechanic shop and will definitely be going back for future things needed to be done.

We spent $3000 taking our car to 2 different mechanics trying to fix a railing noise near our…read moreengine. Neither mechanic actually fixed the problem. We contacted Zach and he came to our house (LOVE, LOVE, LOVE THAT) was able diagnose the rattling and FIXED IT! Truly couldn't be happier. AMAZING SERVICE, TOTALLY FAIR PRICES and fast work! Highly, highly recommend.

From the owner: Zach Lee Mobile mechanic provides automotive repair that comes to you. Weyou are stranded in a…read moreparking lot broken down in your driveway or just to busy to drive to the shop Zach Lee lets you skip the tow truck and provides honest diagnostics and repairs in your space.

Aaron's Auto has always taken care of my car needs. They really take pride in their work and show…read morethe much appreciated respect towards the customers. Jake took the time to explain to me what was going on with my car and didn't get annoyed once even with all the questions I had. I will keep bringing my vehicles to Aaron's Auto and I recommend you do too!

Beyond exceptional service. They squeezed us in when dealing with a tricky situation and helped us…read morefigure out what was really wrong with the car (after we already stopped at two other places to try and figure out why the car wouldn't start). Aaron was amazing and went above and beyond my expectations. He helped find the cheapest price for the parts and didn't try to make us fix more than was needed. Not all mechanics are bad, and if you want a really good one to help you with your car, this is the place you need to be. Aaron and his wife both helped us out tremendously, and the fast and friendly service is unmatched. I'm extremely grateful to them and I highly recommend them!!

they have no idea what they're doing if it's an modified vehicle…read more A little backstory, my truck blew last year around july. i'm heavily knowledgeable when it comes to anything mechanical. i rebuilt the truck from the ground up, with modified high horsepower parts. It hasn't ran at all since then, obviously because i've been rebuilding it. tried starting it, and it was throwing electrical codes, and it's a crank no start. at this point im just looking for a second opinion. so we towed my truck to this place to get it looked at, ONLY needed the electrical stuff checked. before the truck got there, i called them, expecting them to ask a few questions atleast, but all they asked was the model of the truck and what was wrong. day or so goes by, i call for an update and they say they would've rejected me if they knew what was done to the truck, (but they didn't ask any questions??) and that they had no idea what they're looking at. the owner was a nice guy, good attitude, but the mechanic who was looking at my truck? terrible attitude. questioning me, and testing my knowledge on MY OWN TRUCK. considering i took the entire motor apart and put it back together with my own bare hands, im pretty sure i know what im talking about. moral of the story, if you have a modified vehicle or anything aftermarket at that, do not go here.

I came into the garage. I put a sensor into my GTI. Had them try to figure out what was wrong with…read moreit. All they did is reset the computer and charge me $200 they did nothing to fix it. Bad review.

Steve retired and his employees bought the company and still run it with his brother Mike under the…read morenew name Wizard's automotive. They are giving me a lot of confidence now by correcting the mistakes on our muscle cars made by other shops. I was pleased to hear that they also do RV work and diesel repair.

Steve is an excellent mechanic and great guy. What impresses me most is the integrity and fair…read moreprices. I definitely feel lucky to have found a local mechanic I trust.

I've used Family Auto for years. These guys are honest and extremely fair. They diagnose what the…read moreproblem is and then only fix what is broken. No upsells, no BS. I highly recommend them!

These guys took my car in, treated me with respect and was fair with repairs and pricing…read more Definitely found my auto shop in Utah and highly recommend coming to them for your car needs. Thank you so much family auto center!!!

Ray is a great guy offering amazing work at a reasonable and fair price!…read more Will definitely continue to work with him.

Completed one job for me and I thought I could trust him to do another job. Paid him for the parts…read moreand waited MONTHS for him to reply. When he finally did, he told me that he had been in an accident. Understandable. But but now it has been several months and he hasn't given me a refund for the parts that I paid him. DO NOT GIVE THIS PERSON ANY BUSINESS OR ANY MONEY BECAUSE HE WILL TAKE IT AND NOT PERFORM THE SERVICE OR GIVE YOU YOUR MONEY BACK.BE CAREFUL.