AVOID this provider! Major Medical's (MM) billing procedures are incorrect, misleading and…read moreoverbilled to insurance by hundreds of dollars. Thank goodness for the insurance company EOB's. If it weren't for them, not sure how we'd know to question MM's billings. Don't expect MM to answer phone calls, except for the recording to leave a message. And then, if you get a return call within three or so days, count yourself lucky! There is CONSIDERABLY MORE I could explain, but with all reviews being at ONE, you get the idea from all of us who have shared a few of our experiences that if you have a choice of DME providers, do NOT choose Major Medical Supply (or Rocky Mountain Medical Equipment). If a ZERO or MINUS rating was possible, that would be more accurate for MM!

From the owner: We Love Helping People…read more Major Medical Supply provides oxygen, medical equipment and supplies to the greater Denver area. Our customer service representatives are trained to evaluate your needs and work with your doctor and put the needs of our customers first. Give us a call.

As nice and can be and great selection! Highly recommend. Rates are better than other places we…read morechecked too!

Very very helpful and knowledgeable. He was great helping my mom get new parts for her walker…read more Definitely go there if you need medical supplies! I personally would not go to any other place.

Fast service and the staff is always friendly and helpful! The gift shop is amazing, especially…read morebeing at the hospital. If you need a gift for a patient you can find it there!

These guys - Tom and Don and the rest of the staff are amazing! I've gone to them for years. I…read moremoved away for about 5 years, but came back for a visit and they helped me out immediately when I realized I didn't have enough meds for my stay in Denver.

Great service and professional. They have quite a bit to choose from and are very helpfulread more

From the owner: Official Distributor of Low Priced High Quality Medical Supplies & Equipment, Best Customer Care &…read moreProduct Experts. We provide comprehensive Home Medical Equipment directly to your door.

I am extremely grateful for the very caring and competent customer service support I received from…read moreKyler and Mona, and from others with whom I spoke by phone at the Louisville, Colorado store. An account was established promptly and easily, and I am now scheduled to receive the medical equipment I need. My sincerest thanks to the folks at You Can Home Medical Equipment. I highly recommend this organization!!! (I'd been with another medical supply company for more than a decade and they were truly the worst customer service experience I've had in my life; I wish I'd made the change years ago.)

I called this company to follow up on an order for supplies that my doctor placed almost 2 weeks…read moreago. You Can was supposed to contact me to set up an appointment, but they have neglected to. I confirmed with my doctor that the order went through. The doctor said this company is always slow to respond and not very great. When I called, I heard a woman's voice answer, but the call was immediately put on hold without any message, e.g., no one saying "your call is very important to us," or even asking me to hold. I waited on hold awhile, then hung up and called back. I couldn't get any response. So maybe it's a bad day or they are understaffed, but not contacting me in 2 weeks is inexcusable, especially when the call is only for the purpose of connecting and setting up a time to get what I need.

Drove out from Denver to store and it's no longer open a total waste of my time. They should put…read morethat on their website, the store has been closed since March a very unhappy customer.

Need lessons on customer service and how to answer a phone call. Person was very unprofessionalread more

Customer service here is amazing! We rented a wheelchair for a week, returned it, and then…read moredetermined we turned it in too soon. Although they didn't immediately have a wheelchair available for rent, they took my number and called me back within hours to let me know one had just become available. Everyone I spoke with on the phone was friendly, helpful and knowledgeable. When we went to the store to get the wheelchair, I was also looking for ice packs for my knee, and Doreen was very helpful. She answered all our questions and provided good information. I highly recommend Independently Yours for medical equipment and supplies!

Very poor customer service. My son was put in danger from a poorly inspected knee scooter…read more Then I was charged for internal workings that aren't inspected after "hundreds" of rentals (per the clerk). And then was told that I can turn it back in after 4 days (rented for a month) and they'd still keep my money from the rental itself and charge me extra. When I asked for the inspection reports, she said no. And further explained that they don't do internal brake inspections.

I had a hair emergency and stopped by since this store is close by…read more Not only did I find what I needed but also a few other items. This time of year they are stocked with Halloween items and this week they've started to add Christmas items. I found some stocking stuffers for sure. Heck, they even had Harry Potter wands and a hand mirror, a cute Chihuahua that when pressed did La Bamba. Cheesy but kinda cool. If all days I didn't take my cellphone inside! Will add a image if that next time. This store stocks what you need in a pinch, cold drinks, frozen lunch/dinners, snacks, cosmetics ,photo services and even fragrances. This is my go to stop in emergencies and when I need a cold bottle of water on my way to work.

worst pharmacy ever. dropped off prescription, was told I would receive a text in 2 hrs when it's…read moreready, never received the text, ended up taking 22 hrs to fill the prescription. went to pick it up and they said my insurance card doesn't have the information they want. I only have one insurance card and it has all the information they need. never coming to this location again.

The meds are cheaper, so if you have a prescription that you have to pay for without insurance,…read morethey are the place to go!

Pros: Timely text reminders when prescriptions are ready. Very fast turn around time for filling…read moreorders. Short hold times when calling to speak with pharmacy staff. Cons: Genuinely the worst pharmacy experience we've had in over 15 years of filling meds, and I think we kept trying only because of how absurd it was. My doctor had picked this pharmacy to send my meds as it was local and he saw it had the best ratings. First prescription that was sent it was no problem, super quick fill and the person my husband spoke to was incredibly helpful and kind and they were able to fill another one right then and there.  Third prescription that was sent in, we received a text that it was on back order with no ETA. It's a daily med but we're used to it being out of stock some months. I called to check if they knew if this would be a longer back order (if so, I could try elsewhere) or if they could tell me alternatives to try. Melanie said she didn't know when it would be available, very short, no concern or any helpful guidance. But ok, that's fine we can wait. 4 days go by and I call again to check if in stock or if I should try and transfer. Melanie again, did not ask my name or medication I needed, only cut me off to say any transfer has to be initiated by the other pharmacy. Alright. I call my other pharmacy and they very nicely explain that unfortunately it can't be transferred. They (CVS) are nice, understanding, express concern and overall helpful. At this point I'm just hoping I can either try an alternative or have a way of knowing my prescription will be filled, my doctor has been communicative and willing to send a substitute prescription. I call and get Melanie again. Very short and borderline rude at this point, I assume she remembers my last call and is annoyed. Fair, I'm annoyed as well. I explain the situation and ask if an alternative med is in stock, but only the brand is. It ends up being $400 for a 30 day supply which is insane as the usual price for my other med is around $35. You would think Melanie would mention the potential for such a high price discrepancy. Maybe I'm the problem though, so my husband volunteers to go in for me to ask them to return the other med to stock and make sure they will be able to fill either prescription for generic when they come in. At this point it's been over a week since I'm out of medication, which is rough. Melanie tells my husband, loudly and from behind the counter, before even saying hi or anything, "I already told her we only have Brand in." Wow. My husband accepts this and asks if they will let us know when they can fill medication, acknowledging it may be another week or more. Melanie tells him they have no way of tracking out of stock medication, that she would have to check my profile daily and they don't do that. She advises best bet is to fill at a chain store or call in every few days to check if it's in. At no point in any of these interactions with Melanie did she express any kind of understanding for missed doses, try and help find an alternative, offer to call any other branch of GoodDay or literally offer anything but annoyance at having to deal with me and my husband.

Great service at reasonable prices. A hidden gem. I've never been to a better medical supply…read morecenter. ​​​

rude customer service. billing is a nightmare. tech support is the worst as well. you cant even…read morecontact your local office directly unless you drive to it. they don't return phone calls either