Quality and comfort was up to expectations plus the delivery service boys could have been nicer. Very happy and would recommend it to anyone. read more

It was time to upgrade my mattress, and I've been happy with Denver Mattress in the past, so tried out a new store near my new home. I was helped my Trent, who was kind, knowledgeable, patient and helpful. There were so many choices and Trent helped me narrow it down. There was currently a Memorial Day sale, which helped a little. I'm pleased with my purchase and the great customer service. The mattress was delivered quickly. There was one little glitch, but it was resolved immediately to my satisfaction (so great post-purchase service, also). I definitely recommend considering Denver Mattress for your next purchase. Ask for Trenton, he'll steer you in the right direction. read more

Beware! "Clearance" means "Used"! I purchased a mattress that was on clearance and saved some money. At no point did anyone tell us that it was going to be used...after it was delivered, luckily my wife saw a small tag on it that said it was used. When we went back to the store, they were absolutely no help. "Of course it means used". The store manager made it seems like it was our fault for not knowing. Well, maybe if you work in the mattress industry it's common knowledge... Was that information on the receipt? Nowhere to be found. They must have "forgotten" to mention that. How many people have bought used mattresses without knowing? When I buy ANYTHING else in this country, clearance means it's on sale. Buyer beware. read more

Every element of my experience with Denver Mattress in Aurora was negative. I should have known in the beginning, when Sam, one of the management team first helped me. He was showing me mattresses when another customer walked in. He excused himself, for what I believed to be a moment to greet another customer, whom he proceeded to help from start to finish. I waited a half hour to make my purchase. No one else offered to help. Despite this bad start, I wanted to complete my purchase. The order was supposed to be delivered on this coming Monday. I instructed Sam that the delivery person would need to contact the leasing office of my apartment. Sam had originally offered a Sunday delivery, but I told him that the leasing office was closed. I was informed by the warehouse that my delivery would be between 8 and 10. The leasing office does not open until 9. When I tried to fix this, I was informed that the warehouse could not change delivery times. I called Sam at the store for assistance but he could do nothing for me. When I asked to cancel the order he suggested a different day but could not guarantee the time would be any different. I told him to cancel the order but he said he couldn't refund my money because the mattress was already on the truck. Not once was he willing to do anything to complete the sale for me. I will be contacting his store manager, Liv, to complain about Sam's poor service. I suggest you not shop at this store, and if you do, don't ask for Sam. read more

We purchased a mattress about 2 weeks ago. Vince was very helpful and patient with our indecisiveness. I thought my bed was a California King. When it was delivered today, turns out our bed is a regular King. Our bedroom was torn apart and furniture moved. My husband and I drove to the store and Matthew listened to our dilemma. Fortunately there was a King set in their warehouse. The warehouse manager and Matthew, who's a sales associate, loaded up their truck and re/delivered the correct mattress and base a couple of hours later. Talk about above and beyond when the mistake was mine. Looking forward to a good nights sleep. read more

October 1, 2022 Denver Mattress 4298 S Parker Rd Suite Aurora, CO 80014 What makes a passionate salesperson? A good salesperson has more to offer customers than an exciting pitch --they're enthusiastic individuals with resilience. They take the time to get to know their customers' needs, share their product knowledge, and sells with insightful confidence. That's KIRBY at Denver mattress... Such personable gentleman and great listener on what our needs were! Also gave us no pressure to close the deal that day, but for us to experience the mattresses and allowing us to gain his expert knowledge on the product he was selling. My partner informed me that day by no means were we going to purchase a new mattress that day! Our new mattress is getting delivered on Friday and couldn't be any more excited. Lol He is the best! ( 5 STARS ) Owen & Chris read more

Recently bought a new mattress here, and so far I'm really happy with it. It was a big purchase, but good quality. The salespeople were great at answering questions, but scheduling the delivery process wasn't the easiest. I had to wait to get it a bit longer than I really wanted to. However, the guys that delivered the mattress were incredibly friendly and nice. Overall it was a great process. read more

Great experience at this location with Vince. Highly recommended. No pressure, they don't hover over you, because, well that would just be weird, since your laying down. Anyway, they let me take my time. The mattress I selected seemed right in the store, however after a few weeks, my back was killing me, so they allowed me to exchange it. My only gripe is the delivery time. 10-14 days. MattressFirm is next day, but that's ok. read more

Matt did great job. Because our language, he was very patience for us. Try to explain again and again. He can sell anything. Good sale person!!! read more

My husband and I just bought a Sealy hybrid a couple weeks ago and absolutely LOVE it!! We did all the upgrades and let me tell you it was ALL worth it!! Ken helped us through the process, it was super easy and stress free! He answered all of our questions and believe me we had a lot. He was super patient and got delivery within two days at the time we needed. I can't say enough about his friendliness and knowledge. I would definitely recommend going to Denver Mattress and looking for Ken to have the best experience. read more

Purchased a king sized mattress and reclining bed frame. Hieu helped me pick a mattress that was right for my sleeping habits. Its cool that he didn't push me to buy their most expensive mattress Hieu, took the time to talk about my sleeping habits and talk about my budget. From their help me make an informed decision about which mattress to buy If you visit this location on Parker rd. Look for Hieu for some assistance. Highly recommend his help! read more

The purchasing experience was phenomenal. Our salesman was very knowledgeable and attentive but not at all pushy or hovering. It was like he gave us space to wander and try different beds. But was there as soon as we had questions! Not quite sure how he did it. Lol Everything after that was a bit of a challenge after that. However, mistakes happen and they were so very quick to correct them and keep the customer happy! It means a lot. We are all faced with adversity but it's all about how you prevail. We got the correct mattress delivered today and so far it's everything that we were dreaming of. Can't wait to get our pillows. We will be back. read more

Janessa and Steve owens were both absolutely great, very helpful and very knowledgeable. I really didn't think I would be buying yesterday because my husband wasn't with me at first but I ended up doing so because I was comfortable, No high pressure sales guy and that I can truly appreciate. Steve was making jokes and having fun. They kept me in my budget while still getting the mattress I wanted. I feel they both went above and beyond and made a very enjoyable buying experience for us. You guys are rock stars and we can't Thank you enough! We can't wait for our new bed :) Thanks again! read more

Had to get a new bed and Drew was extremely helpful the first time we went in. We came back to exchange and upgrade and he bent over backwards to help us save as much as we could on a much needed mattress. I recommend going in and asking for Drew at the Parker rd & Quincey location. No pressure to buy and lots of information to help make a good purchase. Also their in store guarantee is worth considering a purchase there. read more

Denver Mattress - Mattresses Near Me - Aurora, Colorado

I bought a mattress here from a wonderful salesman named Tim Liggett. He is great. Ask for him. ( Sorry, other chatty annoying sales guys, but your loud chatter & gossip almost made me leave the store on 2 occasions, that's the only reason I'm not giving the store 5 stars.) I visited the store four separate times, spending over 45 mins there each time. As I have bought THREE mattresses in the past year from 3 other stores in the Denver area, (and been very disappointed in the quality and service in them), I was a tough customer to please. Tim did a 'test' on my arm while I laid on different mattresses to see which mattress suited me best. This was THE clincher for the sale. Tim directed me to two mattresses. On each return visit ( I live in downtown Denver, so this was a big commitment of time & gas to keep coming back) I just put my headphones in & rested on the two contenders. Thank you, Tim, for leaving me alone! Really, this salesman just greeted me - by name- each time, asked if I had any questions, and let me nap happily. SO different from the high pressure tactics at Mattress Firm! The mattress set was delivered yesterday by 2 sweet guys who showed up right when they said they would, and they left so fast I had to run after them with a tip. (Really grateful for them carrying up to my 3rd floor apt.) My son bought a mattress in Boulder at the Denver Mattress store there and said his experience was good, also. Worth the drive from central Denver to this store to have Tim Liggett educate you on mattress options and give you a fair price. And leave you alone to nap ! read more

So we walk in looking for a new mattress because my back is killing me. We wander around and lay on several mattresses before the female sales clerk comes to assist us while the 4 male sales clerks were watching football. Really? read more

I previously reviewed Denver Mattress Company on South Parker Road in Aurora CO and I'm unable to find and amend my prior review. I had no idea that if you purchase a mattress from them and you are not happy with it, you can return it and they'll exchange it after you've used it. I am so happy with the service and care they took with me. They went out of their way to help me. I absolutely recommend this Colorado family owned business. They're great to work with. I wish that Yelp would post the great reviews so they can see how awesome they are. read more

I was contacted by Denver Mattress and I can't begin to say how pleased I am. The manager told me they would swap my mattress out. It isn't just the fact that they will swap my mattress. It's the fact that they want their customers to be satisfied, whether they write a review or not. In a time when prices are going up and there is no regard for the customer, the Denver Mattress company is different. They went out of their way to make sure I was satisfied and help me. I didn't spend a great deal of money, only around $600, but for a widow on a limited income, this was a lot and the fact that they're willing to help me is extraordinary. I will be a lifetime shopper here, and more than that I'm going to shop Furniture Row in the future. Shop here because they have amazing customer service and they stand by their products and ensure customer satisfaction. How truly rare this is. read more

Purchased a Tempurpedic mattress today ! Thrilled with the product information ,ease and speed I got from Jake Markum. jake gives us all and Educational experience folks , not the hard sales pitch. Figuring the amount of time we are asleep and all the benefits of a good mattress ..... treat yourself to the best ! Merry Christmas read more

This is for all stores, not aimed at just Parker Road: 62 photos of mattresses, not a word about them. I already knew what mattresses looked like, was hoping for some information that would make me want to buy. read more

I would have given 5 stars if our salesman was more interested in making a sale instead of the Kansas City Chiefs game. It was a little frustrating when we were trying to ask questions and other salesmen had to get his attention to help us. If your first priority isn't selling mattresses but is a football game, you should work at a sports bar. read more

It would have been so easy for these guys to get a five star review from me but their business process is fundamentally flawed. My wife and I bought a mattress with adjustable base. We didn't go cheap, with all the accessories we spent just under $12,000. Like all when you buy at the other mattress stores we have the ability to use the mattress for 90 days and swap it if we don't like it. In order to take advantage of this we have to buy a mattress protector and use it from the start. seems reasonable. Again, we didn't go cheap, we went with the best one they had. They didn't have it in the store so they said they would mail it. The bed wasn't coming for several weeks so no big deal. Today I got an automated call giving me a window for the delivery tomorrow and I realized the protector never showed up. When I called the store they quickly determined it was input incorrectly and shipped to the store instead of my house. OK, mistakes happen. They said they could ship it out from the warehouse via FedEx but I wouldn't have it for tomorrow night. I said well, when they are picking up the mattress, pick the protector up and bring it with them when they deliver the rest of the order. They said no, there wouldn't be room on the truck. I asked if they have one in the store and they said yes, and I am welcome to stop what I am doing and come pick it up. My only other option is to "just be ver careful not to get the mattress dirty while I wait for the FedEx delivery to arrive". Sooooooo, I write a big check and they promise to deliver, we both agree they screw up but the only two possible fixes are my problem! I can use the mattress at my risk or I can figure out how to go back to the store to pick up the product that they promised to deliver. Why couldn't they deliver it to me? Why can't they send a runner tonight or tomorrow morning? Why can't they pick up the product at the same warehouse while they are picking up the mattress and base? Because they would rather inconvenience me instead of inconveniencing themselves. I think if you make the mistake you fix it! Obviously Denver Mattress doesn't think that. "When we screw up, it's your problem!" read more

Great experience! Drew was very helpful! Bed delivered today on time. Highly recommend!

Just recently ordered a mattress from them and gave them a 2 week runway to have it shipped up from Pueblo CO. Less than 24 hours before the scheduled delivery they called to tell me they weren't delivering because they didn't have it from the manufacturers warehouse???? Called them back and stated that the mattress was supposed to be coming up their other store and was told that was a false statement. Sorry...but if you can't follow through on your commitments I'm not interested in doing business. There are no big differences between mattress stores...only customer service. read more

When I went into the Parker and Quincy store, I had asked for an eight-inch thick mattress, and he told me they didn't have one in the store. He told me all he had was a ten-inch mattress and that it was at their Warehouse 14 miles away. I decided to get the ten-inch one and drive to their Warehouse. When I got there, they did not have my mattress. I asked if they had an eight-inch one, and they said, "Yes, but it is at the Parker and Quincy store. I had to return to the Parker and Quincy store to get the mattress I had originally asked for!!!!! All so he could get a higher sales quota!!! It took 3 hours of my time, and they only gave me a $50.00 discount. read more

I got issued a credit card by Denver Mattress I didn't ask for nor did I want. I had them run a credit check on me to see how much I was eligible to receive for financing and that was all I wanted. Ridiculous that the company took it upon itself to issue me a credit card when all I wanted was a credit check. Never buying anything, ever from this store because of this. Go somewhere else. read more

If you are trying to find a new mattress, give D.M. but specifically Kenn Brantly at Denver Mattress a try. The knowledge he possesses about mattresses is impressive. More than that, he cares! The exchange policy at D.M. is wonderful and unfortunately we had to exchange twice! The fact is Kenn was kind and tried his best to continue to help us to "get the best night sleep possible". He has patiently listened and honestly helped. Good old fashioned customer service at its best! read more

I visited this location today and wasn't really impressed. The selection is limited and the service was alright. Our sales person seemed less than enthused to help us and didn't show us many mattresses. They have a couple lines of reasonably priced mattresses but they are all very very soft. The rest is higher end and very expensive. There really isn't a medium between the two. read more

I recently went to Denver Mattress to purchase my first mattress. I worked with Izak, he was awesome. He showed me what his number one recommended mattress was, and other options also, he also figured out what mattress would suit me best for my sleeping style. I didn't fell rushed or pressured with my purchase. Izak also explained all of their policies where I could understand them. Izak answered all of my many questions. I would absolutely shop at this denver mattress again! read more

Working with Steve Owens was a pleasure. It is good when the buying experience is fun!

Great customer service and products are top of the line. Best place to find your sleeping needs. And no pressure!! If you go there you will buy there. Thanks for your help KEN!!! read more

I ended up purchasing my mattress from Denver Mattress because of customer service, price and location. The fellow that assisted me was gracious and knowledgeable. I also didn't find him to use high pressure sales tactics, which is great because that's a sure fire way to get me out of your store and spending money elsewhere. I've only had the mattress about a month, but it's wonderful. I also received a follow up call to ensure that I was satisfied. I also decided to spend the extra $130 or so for two pillows, pillow covers and a fitted sheet cover. Expensive, but the pillows are totally worth it. And I'd like to keep the mattress in good condition which their special pillow top should help with. I would do business with them again. I didn't give them five stars because selection could have been better, but I understand they only have so much room. read more

This was the first time I've ever been inside any mattress store, and they exceeded my expectations. Amazing pricing with a friendly clean atmosphere, and an incredibly informative staff. Drew M. Was the one who helped me, and he was incredibly helpful with any questions I had, and he was professional through the entire process. I was in and out in 30 minutes, much faster than I expected for my first time. I will strongly recommend this store to others. read more

Eric G, I was so confused when it came to the Tempur- pedic Bedline. I was helped by a very knowledgable sells man by the name of Drew Mittelsteadt. He was very patience and helpful with me while I choose my mattress. I think I would still be there if it wasn't for his knowledge. If your looking for a great mattress go ask for Drew. read more

I normally do not do reviews, but I feel I must do a review of Denver Mattress in Aurora off Parker Rd. and Quincy. I worked with Drew Mittelsteadt and Steve Owens the Assistant Manager. Drew was excellent and showed me a tremendous Doctors Choice bed that was very reasonable and it came with a 15 year warranty! You even get 14 days to try it out and if not fully satisfied you can return it or exchange for another bed - this is really unheard of in the mattress industry. I also needed the bed and box springs that same day due to my wife having a friend come to stay with us for a week, Steve Owens not only searched in his computer system to find me the box spring for my mattress but he actually gave me a much better quality queen box spring that was about $150 more than the one I purchased, it was pouring rain that evening and Steve in his very professional attire with a tie and everything late at night around 7:40 pm he went to the back to grab me the box spring mattress and in the pouring down rain helped loaded it on top of my car and tie it down! This is stellar customer service at it very finest in my opinion and both employees should be considered tremendous employees and assets to Denver Mattress! I will always shop at this store location for all my bed and furniture needs! You can tell the management team at this location does a fabulous job training and hiring the best staff that really do care about the customers and their needs! A rarity in this day and age! Thank you Drew and Steve for your tremendous service to me! Steve you were amazingly cool and really went above and beyond the call of duty sir!!! read more

OMG, I'll never buy another mattress anywhere else. We bought the knock off tempur pedic about 5 years ago and 1 year ago it developed a slight sag on one side. It just wasn't bouncing back after a nights sleep. It came with a15 year warranty but you know we figured it would be some BS when we got to actually addressing it. We called and they said "take pictures" and come down. So we did. We talk to the first salesman who approaches, he sits us down, brings up our account, we tell him the exact issue, he says you need photos, I say "I got you, here ya go". He looks at them and says "you spent $1500, so go ahead and pick any mattress you want that is that price or less and we'll straight swap it out". I couldn't believe it. We got a great Simmons orthopedic spring bed in extra firm coming on Wednesday. Didn't cost us one cent! This was a great experience and I give them a lot of credit for making it easy. Thank you DM! read more

This company is great. I purchased a bed 4 months ago and it became defective and Ken the manager totally replaced it no problem. He even covered the reshipping fee. I very much trust this company especially this location to have my best interests in mind as a consumer. I will be purchasing all my future mattresses at this location from Ken. read more

Spoke to the regional manager regarding my issues with a certain employee and he agreed that what took place was not right and made it clear the employee would be dealt with appropriately. He was able to make everything right and offered some discounts on top of my already existing purchase. Thanks Denver Mattress! read more

Do not shop at the Denver Mattress location off 470 and Quebec. They bait and switch. If you need to buy something from Denver Mattress go to the location on Parker Rd. In Aurora. If you don't believe me go to the other Denver Mattress first and then go to the Parker Rd. Store and ask for Kyle read more

These folks are awesome. We bought a Tempur-Pedic mattress here in 2008 and it developed a small depression on one side. They honored the ten year warranty and gave us full credit for a new mattress. In addition, the new mattress also has a ten year warranty and newer materials. Drew was great to work with. read more