I have always had excellent advice & help while shopping at Ennis. I appreciated their advise on…read moreall changes we made to our home as far as interior decor, new furniture, reupholstering vintage pieces. Their design team were a great help in remodeling my home.

Absolutely great service from sales to pick up. Price point was great. Completely satisfied!read more

My wife and I had the best experience purchasing from Scandinavian Design. From the ordering, to…read moredelivery and even pick up, all the steps were completely seamless thanks to Josh who helped us with ordering and all the staff at the pick up location in Boise. Originally the sectional we wanted was back ordered for months but Josh was able to get us on a pre-order and it ended up coming a month before they promised. Delivery was great, the company called me to schedule a time and they came in and put the whole sectional together for us. This sectional was an amazing price for how large, sturdy and comfortable it is. Its modern design alone is worth a lot more than $4k. We also ordered a dining table and picked it up at their Boise location. I was able to come at the scheduled time and they helped load it into my truck. The dining table is also high quality and has held up nicely around my three crazy boys. Thank you so much Scandinavian Design for helping us find affordable furniture without sacrificing on quality. And again thank you Josh, you were a huge help throughout the process and made everything so easy for us! I would highly recommend shopping here for all your furniture needs.

I spent nearly $3,000 on a furniture set from Scandinavian Designs. I paid an additional $250…read more(delivery fee + tip) for delivery. The nightstand, which was $300 (w tax), was crooked and wobbly. They ordered a replacement and scheduled a delivery, which never happened. They didn't call/notify me, so after waiting at home all day for it to arrive, I had to call them. They totally ignored the fact that they botched the delivery and then told me I had to bring it back to the store to exchange it for another one. After hauling the warped nightstand back to the store, then assembling it at home, the new one has the exact same problem. Their only solution is for me to wait another week for another one to arrive, bring the defective one back again and get another one, even though it's pretty obvious that the furniture has a factory defect. So now they are just wasting my time instead of fixing the issue. If it were cheap furniture, I would just give up and keep the defective nightstand. But I refuse to pay almost $300 for defective furniture, and the only solution is just more inconvenience and time spent on getting another defective product. Very poor customer service. I will NEVER BUY FROM THIS PLACE AGAIN. The furniture is horrible quality and the customer service is terrible, especially for furniture that isn't exactly inexpensive.

I just received my new Serta mattress from Del at Idaho Mattress in Boise. Del is very personable…read moreand he helped me find the right price point for a good quality mattress that will support my lower back issues. He understands what many guys like me need as we must maintain proper posture to keep going in our later years. He and his wife delivered the mattress personally and the installation was expertly executed. I would recommend Idaho Mattress to anyone needing a new bed set for their home.

I was in a time crunch to get a new mattress when moving into college at spring semester, and this…read moreplace had exactly what I needed! The workers were so sweet and helpful. They have great priced mattresses with an equally great quality. Definitely will come back the next time I need a mattress. Also, a great way to support local small business owners who live and work in the community!

Previous visit (Winter 2019) was 'tire kicking' the inventory at what was then a newly opened…read morefurniture store. This time we were hunting for hard to find size chairs to replace a pair of 25yo Baker brand chairs (yes, we are replacing not reupholstering them given the style just doesn't work for being comfy seating for me now even though a premium brand) for home office tv viewing and reading. This time we experienced this Basset store as possible buyers and in that view my original 4 star bumps up to 5 star experience. DESIGN PROFESSIONALS STAFF & GREAT CUSTOMER SERVICE: Although we gave it a good try thanks to the help of one of the designers, Jamie who has been in the design industry and knows her stuff as well as the Bassett inventory, we couldn't find the right fit of style and fabric combined. But we appreciated the bright large space with ample space to navigate around the items on display as well as the handy design center with fabric samples...custom carpet corner pieces too...and that we could take home large fabric 'memo samples' to look at in our space. The young owner-manager, Chance, models top notch customer care, also weighed in to answer a question that Jamie wanted his help to answer for me. And his looking out for customers was also so for all the store employees. THEIR NICHE & AUDIENCE: The Bassett brand is on the mid range, maybe lower mid range, in prices and for what it is the quality seems very good with customization available in some pieces for wood finishes, fabrics and cushion fills. Some pieces are bench made in the U.S. They offer custom dining table sizes sometimes only found in higher price brands. If you're in the market for furniture in the Treasure Valley, Basset is definitely worth the look and in particular if you're a CHF or RC Willey or Bungalow Home audience shopper I think you'll find options here that may be better quality in similar price points. STYLE OPTIONS: Borrowed from my first review - "From mid-century, to tailored casual, to transitional, to rustic, to modern, to traditional, there are styles for all tastes. Whether you're shopping for apartment or condominium, a whole house or one room in a home or looking for just one piece to finish off a room there are options here scaled to work in almost any space. Whether you're furnishing for hipster single or young couple or growing family or empty nesters or senior living, there seems to be something for everyone..." in this mid range price point. LOCATION: Convenient, just south of The Village, in the former Pier 1 store space, near Bed Bath and Beyond. PARKING: Lots of it in private lot. ACCESSIBILITY: ADA parking in lot. Store is fully accessible.

Absolutely fantastic store! Chance the manager and the…read morestaff were extremely helpful, patient and knowledgeable. They were not "salesy". I wasn't hounded or followed. I had always assumed Bassett was extremely expensive but I was pleasantly surprised! I have been to many of the high-end name stores in the treasure valley and their prices were two to three times the amount for the exact same furniture that Bassett sells. I wish I knew about them sooner! So far I've ordered six dining room chairs and a sectional and have plans to order a console, Ottoman and a coffee table from Bassett. I got to choose from a ton of custom fabrics...many of them performance and Crypton. Thanks Meridian Bassett crew!​

I have been shopping with Ethan Allen for over 10 years. The two main stores I used were corporate…read moreowned and in Scottsdale and Chandler Arizona. We moved to Boise last year and purchased about $7000 worth of furniture and this year about $3000 worth of art. We were not happy with two of the art pieces (which were about $700) and asked to return them. I was told I would be charged a 30% restocking fee and basically was advised by the designer "you should have used our free design services." We were told unceremoniously by the store manager they would not waive the $200 restocking fee regardless of how much we have spent at EA or planned to spend (had been looking at about $13k of additional purchases). What I have learned from this experience is a) don't purchase from this store as it is not corporately owned and you will not really receive a high level of customer service or grace. b) Stick to corporate stores like RH.com in Salt Lake, Utah or Pottery Barn (Boise) who do offer a high level of customer service. One of the reasons we shopped at EA was the excellent customer service we received in Arizona. The quality as some reviewers have discussed is not really any better than Pottery Barn particularly in their "wood" products. We purchased a 'teak' outdoor coffee table and two matching chairs (were going to buy the matching stools but will not be doing this now) and they are already 'chipping'. Good quality teak should not 'chip.' I agree with some of the reviews about poor customer service in store -- I found that up until you buy something the sales people in Boise are very attentive, after that good luck finding out when your product has arrived. Lead times for products are very long. I don't recommend purchasing from the Boise store. Unfortunately they just don't give you much leeway if you want to return something which is not the case at corporate stores. Let's face it sometimes you may think something will work in your home but it doesn't -- most stores allow returns with no penalty. RH is one store that excels at free returns even when it means shipping large items or picking them up. This experience with Ethan Allen Boise has unfortunately been strange and very negative -- the store/manager lost the sale of a $1500 (I cancelled a still in process piece after the debacle over the restocking fee) art piece and future purchases of $13k for a $200 restocking fee. I worry they may need the restocking fee more than the sale of furniture.

This review is about the Ethan Allen store but also is a 'fan letter' for talented interior…read moredesigner Val Hartl who is on staff there. Working with Val was as joy-filled an experience for professional interior design and home goods buying as we've had across the six cities we've lived in with eight homes among them where we worked with skilled independent interior designers. Rewarding for us too as Val guided our decisions for an update of our home office and in the process we discovered finishing touches of pillows and ottoman for our great room.  Also spirit lifting for us because Val made it easy and fun as she created design schemes to consider with options assembled for us to take home to look at in our spaces. The result is something that feels "...just like us only better..." in ways we could not have envisioned without her help.  Val's listening and communication skills are great as was her patience and good humor in dealing with a couple "at the end of their designer rope" by the time we walked in the showroom.  (In our defense, this was after dilly-dallying with an independent designer who across three months and several hundred dollars fee had delivered to us no usable result.)   It required only a couple of visits to the Ethan Allen design workroom in a week's time and with Val's creative guidance we had selections made and orders placed for area rug, chairs, upholstery fabrics, leather and even details, Val sees every detail, like finishing trims on custom pillows.   If I could still dance (we'll get back to this), I'd do a happy one.  FREE DESIGN SERVICE = PRICELESS:  Design service is free here and it is also priceless for homeowners to work with an experienced professional.  The drill at any Ethan Allen is when you walk in the person at the showroom desk will welcome you and if you don't have a designer appointment scheduled, they will call up a designer to offer as much or as little assistance as you want as you browse the store. You can call and schedule an appointment with Val, and we recommend it, but she assures us that all of her colleagues at the Boise store are great to work with if you walk in. (All have design bona fides. See Boise store page: https://www.ethanallen.com/en_US/store-details?StoreID=816&utm_campaign=google-my-business&utm_medium=organic&utm_source=google&utm_term=816 ) Ethan Allen corporate runs the web catalog main page and there is something they could improve. Fer shure. So a designer in store can also help provide insight that the web catalog cannot, not just for furnishings but also fabrics, area rugs, lighting and window coverings. BRAND / BUYING AUDIENCE:  Perched at the upside of mid-range or low side of up-range for price point with products for buyers across all ages and stages of home ownership from starting out to feathering family home nests to scaling down in empty nester mode and with styles from mid-Century to contemporary to transitional to classic. But Ethan Allen was not a brand we used much in other homes in cities where we lived and shopped furnishings in premium brands above this price point working with independent interior designers to make it easy to do given my limited mobility. (I have had multiple sclerosis since college days and umpteen decades later mobility and energy are both challenged and design professionals did the 'legwork', metaphorically and actually, to narrow down options.  There's the "if I could still dance..." tie in from opening.) Ethan Allen wasn't on their professional radar (the brand didn't offer incentives to 'the trade') and that means only occasionally was the brand on ours when buying on our own.  But limited access to quality furniture options in Boise led us to the Ethan Allen here in 2016 and the good product and customer care experience then led us back now. LOCAL STORE OWNERSHIP MAKES THE DIFFERENCE FOR CUSTOMER CARE:  This is one of very few Ethan Allen stores that are not corporate run but with local franchisee and the proof to customers of local ownership is sometimes in the pudding of problem resolution.  To share example from our 2016 experience when a handsome leather ottoman arrived with welt seaming problem the store offered apologies and immediately proposed the option of a leather tradesman fixing the seaming or having the item replaced.  We chose the latter and they let us use the original item while we waited on replacement to arrive.  Very nice. This kind of customer care supported by local ownership makes all the difference. If you have heard or read online of bad experiences with Ethan Allen service elsewhere, those are likely corporate run stores. Here local owner calls the shots. All good. ACCESSIBILITY: Accessible parking spaces alongside the building meet ADA standards. For the most part furniture in displays is spaced to maintain 36" clear as ADA requires - and is more comfortable for all shoppers. Loo is accessible. PARKING: Spacious, private lot, woohoo!

Woke up one morning and thought that mattress has to go!!!! It was a Tempur-Pedic that I had for…read moreover a dozen years; and had to have a topper on it for the last 5. I was dreading having to shop for a mattress. Mike was so helpful in making my decision; showed me the build process; and scheduled the removal of the old and delivery of the new. The delivery was the next day and on time!!! They were in an out in 20 minutes; and the Master Bedroom is on the 3rd floor with tight turns. In my life I have had three back surgeries and two leg surgeries; so it isn't unusual for me to wake up feeling like a beat -up 1970s Chevy Nova - since I started sleeping on the new mattress i not only having been sleeping better; but the first 10 minutes of the morning I don't feel like I am walking off the pains of playing a contact support with college kids.

We were in the market for a new couch. We had a very specific size we were looking for. After…read moretrying all of the furniture shops in the area we went to Lovesac. Kat who works there was one of the best salespeople I've ever met. She was knowledgeable, kind and listened to what we needed. We ordered a couch with the Harmon Kardon sound system. The couch arrived ahead of schedule and was simple to put together. We have since added a few Lovesacs, blankets and other accessories. We couldn't be happier with our choice. If you are looking for a high end quality couch look no further.

We have had a king size studio murphy bed w/side hutches in my spare bedroom condo since 2020. It…read morehas been perfect for visiting guests. the BredaBeds are high quality and have remained in great shape. We have recently sold that condo, and the new owner loved the bed, so we are leaving it with her. Now moving into a three bedroom condo, we are planning to purchase two more for the guest rooms there.

I shopped a full year for the perfect Murphy Bed and found it at BredaBeds. From my first phone…read morecall from NJ to Idaho, to the delivery and installation, it was perfection! They offer a full size Queen Bed and not a Euro Queen, which is smaller. I was able to use my existing new mattress and it fit perfectly. Our older kids couldn't wait to sleep in it. They loved it. It is a sleek, contemporary design with a closed hutch on each side for storing bedding and drawers for undergarments and a nightstand that pulls out above the drawers on each side. Everything is made to order for you and it remains a family owned company so you always get straight answers from them in regard to manufacturing and a firm delivery date. I cannot say enough about Justin who handled my order and installation. Look no further! Trust me, I did my homework. Go Breda!!!