SO sad to see this place has closed. Here because even thought it's closed I must give a shout-out…read moreto Casey. He was SO kind and patient with me. We bought three beds and 4 mattresses over a one year period. The last mattress was the one for me and my husband and I was SO picky and such a pain. When I finally got the mattress I LOVED (third times a charm thank you Casey for being SO kind), I broke my toe and needed shorter legs and had him track down shorter ones. Wherever you are working Casey we would love to know. If it's a business we need we will go to yours!! Blessings to you! From Sandee and Tim!

Great the first time we purchased 6 years ago that's why we returned. Pleasant enough once again…read morethat's why we returned to purchase another tempur-pedic having purchased the queen size previously. We decided to replace our old California King with the exact same mattress model. The purchase was smooth and Casey was good once again but follow through has been severely lacking. Paying a premium price for a premium product is no problem as long as we get premium service from start to finish. That has not been the case unfortunately this time. A few speed bumps and yet even though we've already made our first payment on our purchase we have not received all the product that we were promised. Now despite my efforts I can't even get a call or text returned. Hopefully this is an isolated incident but I can no longer in good conscience recommend to you, shopping this establishment.

Parker helped me find the perfect mattress. He was very friendly, professional, and knowledgeable…read more He listened and didn't try to sell me something different than what I wanted. He explained the delivery process, provided a delivery day, and Parker himself showed up to make the delivery. He was efficient finished the job in no time. I had a great experience at Boise mattress and with Parker specifically. He made the experience easy and stress free. I would highly recommend Boise Mattress!

Awesome customer service! Fair pricing! Clean store! Adin was very honest. Would highly recommend!read more

We absolutely love our mattress. Mike was fantastic to work with, from his quick assessment of…read morewhich 3 mattresses were most worth testing out for our needs/preferences, to the quick delivery process. They even hauled off our old mattress and box spring! Mike offered honest, knowledgeable advice and gained our trust and our business with how long the family has been in the industry. We were even able to make the mattress flippable! Check it out for yourself--and don't leave till you've tried out Mike's recommendations. The guy really knows his stuff!

Hidden gem mattress store! Had a great experience here. I was recommended by a friend. Michael was…read moreso kind and helpful in suggesting a mattress that fit my needs and budget. They also deliver. Delivery was quick and efficient. The company has been family owned for three generations and they make the mattresses themselves. Made of better / higher quality ingredients than other mattress brands. Definitely recommend supporting local and checking them out!

Strange listing quirk. There are plenty of reviews for CHF, but now there is this review slot and…read morethe old one under Priceless. I would refer Yelpers to that listing Title for more information. I reposted my review on the original Yelp site below. Since escaping to the Boise area in 2010, we have shopped for and bought probably over $18,000 worth of furniture and appliances. We did our due diligence, shopped most of the big boxes, RC Wiley, Sears, Furniture Row, and about all the others. But, in every case we bought from CHF. The reasons were the breadth of selection and brands. Pricing for quality and design was fair and competitive. The Sales person's knowledge, "bedside manner", and ability to listen and understand our needs and desires. From the start we found that in Tim Myers, who is beyond patient and Mr. No Pressure sales person personified. An additional reason they got our business was their superlative delivery service, both in timing and care. In most cases, their delivery was included in the purchase, if the old furniture or appliance needed to be hauled off, they did it. Set up needed? They did that too. And they usually could schedule delivery within a few days. CHF also owns the Lazy Boy store. And has a clearance and recycled furniture store at a separate location nearby. Although my wife is an advocate of gently recycled furniture, if we need it new, CHF will probably get the business. They have in the past.

Prices are high with high margins. Mor and Ashley are better alternatives. Very friendly sales…read moreperson.

I had a very good experience with Denver Mattress. Both sales people I worked with on the initial…read morepurchase & the exchange were helpful & friendly. I paid for the white glove service even though I was under the impression that delivery was included from the ads I saw for the holiday weekend but that wasn't the case. The white glove service is just delivery & removing the plastic cover, nothing more. The mattress I purchased is comfortable & solid & I hope it lasts a long time because it was quite expensive despite being discounted for the holiday sale. I had purchased a mattress from a local store before going to DM & the owner was very unpleasant & charged me $300 to return the mattress even though they tell you when you're paying the policy is 365 days free returns & exchanges. They ask you to sleep on it for a month but I couldn't because there was just not enough support & then they did me "a favor" by charging me $300 to return it. Always read the fine print regardless of what the sales person tells you. Thankfully I didn't have any issues at Denver Mattress & I'm happy with my purchase.

We met Brian McGann at the Denver Mattress store on Cole road. My wife and I had loads of questions…read moreand he was able to answer all of them. He was professional and eager to be helpful, even after learning we needed the bed for Florida. We certainly can recommend Brian and Denver Mattress!

Bought an awesome mattress today! The owner Robert was very patient, thoughtful and considerate…read moretalking us thru the options. Would highly recommend!

I was given wrong instructions from ordering to delivery. Then passed onto a customer service…read morenumber with a case number. Then was told they could not help me it was all on ups. I had a horrible experience and I'm still trying to have the mattress I ordered delivered to my Son in Boise. Right now it's in Missoula, Mt going out to an in correct address...My Son's old address in Boise but with Missoula, Mt and a zip code there. The address is a combination of a Boise address but in Missoula- the address doesn't exist! Mattress Firm could have confirmed this incorrect address but instead pushed me off to their customer service number then they pushed me off to ups! Mattress Firm in Boise is terrible! Once they have your money, they don't care about you or your order!

Recently, we purchased a dining set and bedroom set. First of all, we chose the Maven furniture…read moreline. Maven is well worth the price. It is absolutely beautiful - truly an investment that will bring pleasure throughout the years. It is of the highest quality - materials and workmanship. Nothing compares to it! The mattress we chose, the Lux Breeze Medium Hybrid by Posturepedic, is amazing. My husband and I are very particular about our mattress. We like firm, but comfortable. This mattress is both. We loved it from our first night. How were we so lucky to choose the right products for us?? The Service and expertise of Kisa Mawae! She is so good at her job. She was very knowledgeable and knew the products. She gave us all the facts and information necessary to find what we were looking for. We asked questions and got the answers. She was very professional, kind, listened, helpful, respectful, open to our ideas and needs - and not pushy. In other words, she respected our tastes and opinion. I so appreciated her advice and information. Also, she made the ordering process quick and easy, checking our needs and understanding along the way. Last, delivery and set-up. The two men who delivered our furniture were respectful, knowledgeable, efficient and accommodating. (Even when I asked several times to move it just an inch) In other words, CHF gets an A+ in all areas! Not surprising that we continue to go back to them for our furniture needs. Not our first time, by the way. Thanks, again, Kisa and CHF.

Just received the rest of our living room furniture, two beautiful upholstered chairs. They are…read moregorgeous! so happy! the young men who delivered them, Edgar and Azviel, were so professional and accommodating. They are a great reflection of your company! So happy we chose our furniture from Chf !

Literally destroyed my $50k hardwood floors. And my drywall. And my fridge. And my stained glass…read morefront window. Asked "what's a runner rug"? Took my front door off the hinges, dropped it on themselves and knocked out the delivery guy. His head went thru my drywall. Then they tried to force my 100lb wife to sign a release of liability before running out the door. Fridge and house are destroyed. Fridge compressor bearing is making loud noise. No water. Dented misaligned doors. Told to email VIDEO (yes all on CCTV w audio) to Tyler. He just won't respond. I assume they're waiting for lawsuit service, and they're smart cause that's what I'm filling this week. In hindsight manager was trying to warn me not to use their delivery drivers. RUN from these jokers.

We bought an amazing refrigerator for have the price and Treg Deblieck was helping us so much to…read morefind the perfect one. Great store, great service, great price!

Does really well with customer service and they offer wide selection and quality furniture. Would…read moreabsolutely recommend RC Willey!

They simply are not customer friendly. It is all about them making their money off you and not…read morecaring if your satisfied. The warranty is a joke because they don't actually make appointments. If you need to use your warranty you have to take the entire day off work because they give you a date but not a time when they will be at your home. You get a text the night before giving a 4 hour window but you still have to clear your entire day because you don't know if they'll be there morning or afternoon. I have scheduled 4 times for same issue which means I have had to devote 4 days to RC Willey trying to fix a sofa I bought 3 months ago. Total disrespect of my time and schedule