I had perhaps my best ever DMV experience at the Lacey Licensing office this week. Not happy about…read morehaving to trudge in to the office six weeks after making an appointment, the young lady who waited on me was exceptional, kind and quick. That is all too rare these days. My only star deduction was because of the cost: $135 for an 8-year renewal and 'enhanced' license. Seems steep! Keep it up for the wonderful service!

Hands-down, my favorite deal Ellen Washington to go to. I always send friends and family to this…read morelocation to get an enhanced drivers license. It's usually very easy to get an appointment same day or same week at this location. As long as you have all your paperwork together, they get you right in and out. Today I actually had to do a replacement drivers license since I lost mine in an airport across the country and they were very gracious and nice and professional, and I was in and out of there within 10 minutes. My license was up for renewal in a month so it was just done altogether and with the credit card fee it was $141 for eight years for an enhanced drivers license. The gentleman who helped me today was absolutely awesome unfortunately I don't remember his name but he's the guy from Brooklyn, New York. He was so funny and so friendly and fast and professional, and I was having an awful day, but he turned my day around, so I don't often give a government agency five stars but today this one more than earned it! G

We receive excellent assistance with a daunting, complicated task ... or so it seemed. They made it…read moreeasy, explaining the various steps needed to get our licenses moved from California to Washington for two people and two vehicles, including the prior step of dealing with the driver's licenses at the state agency. We were also in a hurry due to a road trip just after the pending expiration of our California plates. It was all explained and facilitated quickly and well - I can't imagine how they could have done it better. So thankful for the smooth, friendly process and, of course, that it is all done! Woohoo!

I have used them a couple of times now to assist with some troublesome vehicle licensing. They…read morehave been nothing but polite and extremely helpful. I looked at a couple of the poor reviews, and in at least two cases, it's obvious they were reviewing a different business. This place has got my business moving forward. Don't confuse it with the DOL next door (as one reviewer clearly did).

I should have checked my previous review! Needed to do some renewals. Seriously when needing…read moreto pay $100's for license tabs, who carries that much cash. This is a cashless society. They really need to start taking cards. Places that do have a card fee, which is fine.

No one likes going to departments of licensing because it's never a great experience but I came…read moreinto Hawks Prairie Licensing today to register 2 vehicles and it was the quickest and easiest visit I've had to a DOL. Took less than 10 minutes and they were incredibly nice. Pretty rare to find a DOL that deserved 5 stars. Thank you!

I worked in this building 1974-1976 as a law clerk to Charles Stafford, the Chief Justice of the…read moreWashington Supreme Court. I loved going to work there. It was a beautiful and stately building. My office was near the chambers of the Chief Justice and next to the office of Slade Gorton, then Attorney General. It was very close to the main reading room of the Washington State Law Library.

Most amazing place to see in and wonderful tour guide!! Thanks for serving Washington!read more

I have tried calling multiple times and cannot get anybody to answer…read more I sent a very expensive package to my son in Olympia. The driver states he delivered it to the door. Ring camera shows that he in fact did not deliver it. When driver was asked about it- he became defensive and said he delivered. He didn't deliver this package - at least not to my son. Sure, I can file a claim, but I will not receive the amount that was spent on the package. Not to mention, trying to replace the items in the package. When can we start holding these over paid workers accountable for NOT doing their job?? If someone received this package please give it to the rightful owner. And the driver- if you have it- do the right thing and get it where it belongs.

2 separate packages arrived here and disappeared tried having them track it down they were zero…read morehelp they made it clear they didn't even want to look just told me to write my number down and they'll call,I did that twice they never call they just recycle the paper you wrote it on

I have always had a great experience with M&L Auto Licensing! They are polite, friendly, and very…read morehelpful. Today I went in with 4 tab renewals, and Daniel helped me without any complaint about how many I had, and had me done and out of there in mere minutes. I have been going there for many years and have always had exemplary service! I highly recommend M&L!

They only take cash or check. ATM on site has a fee. No sign anywhere about cash or check; they…read morejust tell you when you pull your card out. Feels like a racket to make extra fees. Office is dark, dingy feeling; feels very sketchy. The state ought to require this kind of business to take debit cards, given that vehicle licensing is not voluntary. Please join the 21st century and take cards; this is not 1985.

Pretty nice place. The lady's treat u well and help out a lot . Not acting like snobs. So I would…read morerecommend anyone to use this place !

They only take cash and check. Ok. They have an ATM - with a fee of course. Then the ATM has an…read moreerror in the middle of my transaction and I don't get what I need to pay my registration. To get the rest I would have to do another transaction with another ATM fee. No. Join the 21st century and take cards. The state should require you to take debit cards when you get this kidding business. This is not 1985. Join the real world. I went elsewhere.

I am just now reading the comments for this location and I agree with a lot of them, one of my…read morebiggest problem and concern with this location is whenever I get a package or mail sent to my PO Box even if it was delivered at 9 AM, by FedEx, UPS, Amazon, or any other third-party I am not able to retrieve it until following day no matter how important the document is. THATS A HUGE INCONVENIENCE BY THE USPS. I PAY 200+ DOLLARS FOR THE ENTIRE YEAR..... I have see people with UPS P.O. Box and as soon as their Amazon delivery is delivered, they are able to collect their packages .... COME ON NOW MAN !!!!!! Does the managers or the higher up give a damn or what

mail carrier shows delivered my package to parcel locker and did not leave the key for the locker…read morein my mail box. I suspect the mail carrier put the key to the parcel locker in the wrong mail box and now I won't get my package. This is what you can expect from the Lacey WA post office mail carriers

This is THE WORST company EVER!!! I hired Anthony Glover on March 18th and he said that he was…read moregoing to give me a password to log in to my portal for the investigation that was supposed to start on 3/23. I sent the money cash app, and haven't heard from him since. I've tried to contact them over a dozen times and Anthony's so-called "assistant" doesn't seem to exist because her extension can't be connected no matter what you do. Anthony Glover disappeared with 422.00 of MY MONEY!!! I called today and told them I was going to file a police report for the money THEY took!! STILL NO RESPONSE! I'm sick of scumbags like these in New Mexico that try to get ahead on someone else's dime when they don't want to work for it!!!!

I can't believe that I fell for it but I did. The moment that I sent these scammers money they have…read morebeen completely unresponsive. I will be reporting you guys today. I'm a firm believer in Karma, what goes around comes around. And I can 1000% assure you that these scammers are the ones that are giving themselves a 5 star rating. AVOID AT ALL COST!!!! Please explain why your 24/7 company NEVER picks up the phone? And I really like how you guys conveniently called me back and hung up once I left a bad review. Do really think that's gonna help your case? You guys are a Joke