Appreciate the consistent service they provide to everyone. They were very busy with a long line…read morethat kept growing and still provided great service!

slow as all hell. line out the door with zero sense of urgency. they have the tv blaring music in…read morethe lobby so nobody can hear one another. Coming from Georgia where they have a machine next to a coin star that can do the job of this entire office, insane

Replaced our retired longtime Black Lake mechanic. Not disappointed. Fixed botched brake job by…read moreour first attempt at a replacement. Pleased with work since--agree with other reviews.

We needed an oil change, so I got an appointment. The work was done in a timely manner. I could…read morehave waited in the shop, but chose to go for a walk around the corner to the Shipwreck cafe. Was pleased to meet Richard, as this is a very convenient shop.

I've now taken my 2014 BMW 535d to Larsen's Auto Repair a couple of times, and they've earned my…read moretrust. Most recently, I brought the car in after another shop told me I needed rear brakes, calipers, and suspension work totaling a pretty significant bill. Larsen's took the time to actually inspect everything and gave me a much more accurate picture. They confirmed the rear brakes were still in good shape (around 10mm), the control arm bushings were fine, and none of that additional work was needed right now. That kind of honesty is rare. They previously handled my front brake service, and everything was done right, no issues since. This time they also completed an alignment and oil service, both at fair prices. Mark was especially helpful throughout the process. He clearly explained what was actually needed versus what could wait, and didn't try to upsell anything. I never felt rushed or pressured, just informed. Bonus points to him since he's a fellow Atlanta Braves fan! If you're looking for a shop that will diagnose correctly, communicate clearly, and not recommend unnecessary work, Larsen's is a solid choice, especially if you have a BMW or higher-mileage vehicle and want straightforward, trustworthy guidance.

Larsen's have been my auto mechanics for thirty years and I can't say enough about them. They are…read morehonest, easy to deal with, reasonably priced and excellent at car maintenance. I highly recommend them to anyone looking for automotive servicing or repair. They're jusst the best.

My husband took our only car to get the CAT fixed after getting it replaced last year. Jerry was a…read morebig help and our luck in disguise. He's reliable understanding and reliable. Thank you Jerry for making me a returning customer

Very down to earth and fair prices. They told me someone did a terrible job on my exhaust and sent…read moreme back to the other shop to have them fix instead of trying to make a buck. It feels like a family member telling you the truth and noticing things overall, but not price gouging me.

Made an appointment last week for Monday. In the appointment schedule I told them what was wrong. I…read morehad a blower motor on a 2013 Dodge Grand Caravan that was out. Delivered the vehicle to them Monday. They knew from me what was the problem and could have ordered parts before I even arrived, but decided to wait until I arrived on Monday. Monday, when I was being dropped off, I was told repairs like I was asking for take one, maybe two days to fix. The price they gave me AFTER DIAGNOSTIC was more expensive than local dealers for the same work. But since the car was already there and the appointment was made that was fine because I didn't have to work until Wednesday and if they had it fixed by Tuesday, no issue... Tuesday rolls around, no phone call, no communication. Late in the day I finally called and asked for an update. They told me it wasn't done and it looked like it would be one more day. So, I made plans to get a ride to work, and plans to pick me up. An hour before they were set to close, still no call, and we call them again, after I made plans to get off early and get a ride to get to the shop only to find out they still have even started on the work. I won't use them again, it was my first time, and suggest you don't either. They seem to want your business and then will hold you hostage until they finally get around to whatever you brought them.

I brought my truck in for what I thought was a faulty oil pressure sensor replacement only to find…read moreout it was a faulty tire pressure sensor. Because the tire pressure is fine, they recommended that I not replace the sensors until I need my tires replaced. I took their recommendation. To top it off, they did not charge me for the diagnosis. Scheduling online was easy, and the front desk person was very nice. Excellent experience. I'll go back. Thanks!

After sitting outside unused for two years, my mini Cooper needed some TLC. The guys at Auto Haus…read moredid a fabulous job. My car drives like new. I highly recommend this business.

I needed the oil drain plug fixed. They charged me $410 for a 2 hour inspection of the vehicle…read more Like i needed someone to tell me my windshield wipers, horn, and headlights worked?? Oh, don't forget the tire pressure. I had initially agreed to have them do a tune up and replace a steering bushing and the valve cover gaskets. After reading reviews I called and told them to only do the plug repair and oil change. When I picked up my vehicle, they charged me $84.69 (25% restocking fee.) For returning parts they supposedly ordered. (Steering coupler, cap and rotor, two valve gaskets, air filter, and spark plugs) There is no way these parts added up to $338.76. The parts, all OEM. come to $96. I took my paperwork from Autohaus to Pete Lea to check out. He is arguably the premier auto mechanic in Olympia, WA. Pete confirmed my suspicions. He said I should get the Heli sinc metric thread kit from Autohaus they charged me for it, and should not have been charged a restocking fee for basic items a shop usual keeps on hand. I requested they give me the hele sinc metric thread kit and they refused. My other mechanic also said the same thing about the part. Nate offered to give me the $84 back. I told him if he gave me a $1000 back i would only leave a couple reviews. Nate refused. what sort of loser would I be to take money from someone and then not leave an honest review.

Macaulay Meadows was very professional helpful and friendly. Helped us pick out the perfect car…read morefor my wife. 100% recommend.

Had concerns and questions about a recent service visit. Called and was assured a service manager…read morewould call back. Also sent two emails politely asking for a follow-up. None of our messages received any response or even acknowledgement from Titus Will leadership. We will not return for service again.

These guys have earned my trust time and time again. In reality this is the only shop around that…read moredoes not BS with you and will get things done. Good value and great communication. I have continued going them despite living farther away. If you have a subaru, you NEED to check them out. If you have other makes, you still NEED to give em a try. Best around.

Absolutely the best non-dealership auto shop I've ever dealt with…read more As good as it gets customer service. Zero sketchy vibes from this owner and crew. Knowledge and workmanship appear tiptop, especially when it comes to Subaru (OEM parts only). I was referred by the owner of Quality Muffler and Brake who also does fantastic work. So glad. This is my new auto service spot. Highly recommended as of this post