Called to book a flight. After hearing all about the overly excited agents trip to SE Asia after…read moreshe insisted talking about her own holiday, she was going to research it and call me back. I followed up for three days after leaving messages including one with the office manager and nobody bothered to even return the call. Dealing with this company for a trip of any kind is a bad idea. They refer you to their website to book your own travel where you will pay a lot more because you "are dealing with an agent" is a joke.

This review is Flight Center - Westshore. All I have to say is they are not the lowest price of…read morethe day - I would strongly encourage all of you to do your own homework and book your own trip. Though prices fluctuate and it is beyond control - paying over $300 more for a trip I could have found myself was a punch in the stomach.

The Victoria Visitors Centre is centrally located Downtown, at the shore of the Inner Harbour, and…read morefrom the Fairmont Empress Hotel. It's a cool Art Deco building and was originally an Esso gas station. The tower vaguely looks like the Empire State Building. This is a good place to begin your explorations of Victoria and "Up Island". It's also within easy walking distance from the cruise ships and ferries and close to popular attractions (Royal BC Museum, Parliament Building, Beacon Hill Park, etc.) and shopping. The friendly folks at the Front Desk can give you good advice on places to see, tour packages, and dining options. There's also a large selection of brochures and posted information if you want something more self-directed.

This center is located dockside nearly across the famous Fairmont Empress Hotel. Easy to find…read more Restrooms are located below the Visitors Center by going down the steps towards the boat dock. I didn't see a wheelchair ramp. Talented musicians played their tunes and a budding juggler attempted an act- amusing. A food truck selling Poutin (steak fries, cheese curd, brown gravy) was located at the corner of the boat dock and the government bldg. US dollars are accepted at stores.

We used Island Time Tours for a private tour to Bouchard Gardens. She made it incredibly easy for…read moreus as cruise ship passengers to see this world-class garden even though our stop over was relatively short. The pricing is reasonable and well worth the cost. Colleen, the owner, was our tour guide -- she was so informative, kind, and fun. She made the drive extra special by giving us a full history of the gardens and a mini driving tour on the way home of downtown Victoria. Highly recommend doing this!

Wow, what a great time find! We came to Victoria on the Clipper, just before New Year, and my wife…read morewanted to take a winery tour, so we ended up booking Island Time Tours while on the boat over. We were thinking it would be in a large bus with 40-50 other people and I was not excited about it, and we were surprised the next day when Coleen met us in her small party type bus that only seats about fourteen people. There were only four of us and it felt like we were going out for the day with friends. Coleen was very personable and informative, and with only four of us it felt like we were going out with friends for the day. We don't think it was just because of our small group but how Coleen just seems to be. It turned out to be more than just a winery tour as she pointed out various sights and places of interest. We only went to two wineries and an apple cider farm because of the time of year. Coleen appeared to have a good relationship with the wineries that made it more personable. We had a great lunch that was included in the price. Actually, I am not even a wine drinker but I really enjoyed the entire day because it was more than just tasting wine. We started at the boat terminal but she dropped us all off at our hotels. We had planned to go to Bucthart Gardens the next night and were going to take the typical large bus with 40-50 people, like we had done before, and found out that Coleen also runs tours to the Gardens. We decided to go with her and she picked us up at our hotel and again, there were only four of us. The cost was the same as with the large bus tour, but so much more enjoyable since she takes the back roads with less traffic and also get into places easier because of the small van. Victoria is one of our favorite the places to go and finding Island Times Tours has been a great and we will surely use them again.