I am blind and cold three days ahead of time in order to get a taxi at a specific time 10 of my…read moreappointments. It is now an hour after when I was supposed to be picked up and not only is there no taxi no one is answering the phone either.. Do. Not. Use. This per

My college student needed a ride to the Indy airport at four in the morning on a busy travel day…read more I requested a quote a few days in advance, and dispatch was helpful and informative. The ride was uneventful and the driver was terrific. Meanwhile, two other families have students whose rides did not show up.

I have been a long time passenger with another company, First Choice Cab. People with this new…read morecompany called me a few days ago out of the blue asking if I needed a ride and it really kind of weirded me out. I have no idea how they got my number unless they had drivers who had worked for the other company. It was kind of creepy, especially since I am a middle aged woman. Stalking customers probably isn't the best way to grow your business.

The owner closed the business and has retired. I talked with him yesterday. I appreciated what he…read moreoffered over the years.

1 star for the quality of the car- the driver was very friendly and professional and deserves 5…read morestars. Website shows a Lincoln under Fleet and is described as "luxurious fleet of vehicles," and I was picked up in a black Impala Sedan that had crumbs in the seats and a trunk dirty with grass. I talked to the company owner who insisted the Impala was a 2020 and nice car, but I use airport service often and this was not an acceptable vehicle for this type of service- it did not have the feel of a high end, luxury vehicle inside, both in the quality of the interior nor the ride. I would recommend using another airport car service company if you are looking for the "luxury" experience this company claimed to deliver. The owner did apologize but did not offer anything further to compensate for the experience.