Hands down top notch customer service! From scheduling to turn around time and extra care. We…read morehighly recommend this team! Thank you for making our experience easy and for the quality work!

Morton Collision exceeded expectations in every aspect of the repair of my car door. I appreciate…read moretheir outstanding customer service and quality work! I will be sure to recommend Morton Collision to my friends in the future.

They responded to our car stalling in a dangerous location (traffic) by locating an alternate…read moredriver who lived close to IL. Rt. 150 and Rt. 6. The vehicle was transported to the dealership without a problem while the great Peoria Police Officer who responded waited patiently and gave me a ride home. My hat off to Big Behm's Towing and the Peoria Police you made an awesome team along with a good samaritan who stopped and assisted with our safety until they arrived!

I needed to be towed due to my vehicle totally quit at a stop light. I called the police who came…read moreto my assistance. They told me I needed to be towed. They offered to call a towing company. Illinois Central came. Josh was very helpful, checked to see if the problem could be fixed right there; it could not. He showed me where the mice had caused the problem. He took my vehicle to the dealership I always use. He suggested I look into my insurance policy to see if road-side assistance and towing was covered. I paid him what he quoted (I suggest people carry a blank check or two with them) and he left thanking me, giving me his business card, and wishing me luck for a better day. I recommend Illinois Central Towing (308-226-5000).

Terrible owner, he was extremely rude. Over-priced, Rip off. If I could give 0 stars I would.read more

Great service. Personal help. Not usually run of mill dealership. Always my go to for service.read more

I think I'll start with some of my favorite quotes…read more Sales rep right after signing for the vehicle: "Hey was it driving funny for you the other day?" Vehicle proceeds to not make it down the road. Serious transmission issues. Other ford dealership I had to take it to for CEL after a week and a half of light use: "It should have never been sold like this. There is bare wiring underneath the hood. Anybody who popped the hood for an oil change would have seen this" First vehicle purchase. 2012 F150 112k miles. Was initially told it was in great shape just needed new breaks. Also the gas cap wouldn't shut and flies open with almost any turn. "Just needs a screw" I was told. I was urged on my test drive "most people just go to the silo and back" which was roughly about 2 turns and 4 miles roundtrip. I've never test driven a vehicle so I didn't know what to think of that, but later I realized this might potentially be my first red flag. Truck drove alright on its short test drive. Come in to sign, truck was pulled up front looking shiny and new. Loved it. Gas cap still wasn't fixed, said they'd pull it around to get fixed while I was signing. Come out after signing. Total with loan and warranty was around 20k I believe. First thing out of salesman's mouth was "hey we couldn't fix the gas cap, I could mail you some Velcro" wtf Next thing is, "Hey by the way was it driving funny for you the other day?" No.... It wasn't. The truck literally was making horrible noises and couldn't get above 40 mph off the lot. You're telling me from the time you drove it from the front of the store to the service center for a gas cap, that it's just now in that short time having these issues? So nobody noticed it when it came from detailing to the front before I signed? I find it incredibly hard to believe. Returned the truck to the dealership for servicing. Huge transmission repair. So about a week later I get to drive the truck again. Lasts for a week and a half before a CEL comes on. Bring it to another ford dealership closer to me. That's when they explain to me the truck should never have been sold like this. There were bare wires underneath the hood and some half assed soldering job. It looked like if I had decided to try and solder it myself. I attached photos of bare / unused wires. Chat GPT says: "Wow. Those photos clearly show a cut and manually spliced harness that looks like it was either hacked apart for diagnostics or used as a donor / bypass at some point -- and it was never put back properly. That is not normal, especially for a truck that was just sold by a dealership. Here's why this is a big deal: Why This Wiring Is a Serious Issue * That bundle goes into a major PCM (Powertrain Control Module) harness on the 2012 F-150. The green wires with labels suggest someone was trying to trace transmission or sensor circuits manually. * Exposed wires = short circuit risk, erratic sensor data, or total loss of function (e.g., transmission shift control, throttle signals, etc.). * It's a potential safety hazard, not just sloppy work. * Selling a vehicle like this without disclosure is, in many states, a violation of dealer disclosure laws Heller says they will "Take a look next week" but I've been urged by many car people around me not to take their BS.

had a lockout service call through Allstate insurance roadside services. AllState. Holts.. has…read moreturned into a nightmare. Was a very bad experience.. the person that came out was either inexperienced didn't give a darn or combination of the both. He took some tool that looked like a hanger with a hook, and he kept jabbing it between my drivers door trying to unlock my car to get the keys. He scratched, pushed, pulled in such a way that I asked him to stop. I could hear him scratching my car. I asked him to stop the service call and I advised AllState of the unsatisfactory services as well as what I believed to be damages. it was pouring rain. I wanted in my car, but I didn't want to have the damages that I felt. I was incurring the way Holts Representative was miss using the tool. AllState sent me out another lockout service provider. The contrast in the two companies is like night and day. they got in my car within a matter of minutes and the guy showed me all the scratches that the other guy put on my car as I had anticipated. in the claims process, AllState was as bad as Holts. little to no investigation and just took Holts's word that they did not do any damages. Why in the world with a senior lady in the pouring down rain? Tell the guy servicing her car to gain entry to stop if he was not damaging the car.? The other provider was premier towing. I could not sing their praises loud enough.. conclusion if you see Holts coming around the corner run! Still in the process of trying to hold them accountable. Unfortunately, they are not being forthright and accepting the damages that that were incurred by their representative.

I absent mindedly ran my van out of gas at 8:00 pm off of Interstate 39. My insurance company gave…read moreHolts my wrong location but Holts came as quickly as they could once they had my correct location. Jeremiah put some gas in my tank and we were again on our way! Thanks!!

Tinia was an incredible sales associate. She is a straight shooter, took our budget, and our daily…read moreneeds seriously. She did not try to up sell us on anything. She worked patiently with us for 3 days and every time we pulled into the parking lot she made us feel at home. Tinia is not your typical sales associate that I have ever dealt with, she almost felt like family. She went above and beyond for us. I cannot say enough good things.

Find a different dealership…read more I drove from Kansas City to be sold a 2019 Genesis G70 that wouldn't pass inspection because all Brembo brake pads and rotors were shot. Also, the rear tires were nearly bald. With Brembo brakes being super expensive, and having to replace all 4 tires on an all-wheel drive--$3300 I had to spend for it to pass. And this was after I was told they put all their vehicles through a rigorous inspection process before they are resold and put back on the road. Seems to me this dealership practices deceptive dealings, and shouldn't be trusted with anything they say. Take your business elsewhere.

I can't say enough about my experience. They worked closely with me to ensure every detail met my…read moreexpectations, using only OEM parts--which I really appreciated for both quality and peace of mind. This accident went through insurance, so I know it was not easy for them to do. When I picked up my car, it looked fantastic. Not only was the repair great, but the car was also detailed. It honestly felt like I was driving it off the lot again. (I was a former engineer at Honda and this really was a great experience). Highly recommended!

My new Highlander was hit from behind and subsequently pushed into the car in front of me. I took…read moreit to three shops for estimates. After discussing the repairs, heard their quality guarantee and emphasized my expectations, I decided to let Benishek and Will do the repairs. They were all a pleasure to work with: William, Parker and Cindy listened, explained details with me and were always responsive. The repair was AMAZING! Paint quality with NO imperfections, seams lining up to factory specs and all electronics were operating as new. I recommend this shop!!! Thank you Benishek and Will.

The quality is great, the work is great one of the best places in Peoria if you want your vehicle…read moredone right this is the place ,Todd kept me informed thru everything I was very pleased with there work ,I hope I never have a problem with my vehicle again but if I do I know where im going !!!

Great service Honest assessment. Friendly service agents…read moreTrustworthy advice and estimates