Well I'd love to leave a review about the quality of the dental service, but I couldn't even get…read moreinto the door. I made my first phone call on November 1st because I had EXTREME tooth pain (which was already happening for over a week at that point) but they couldn't get me into an appointment for well over a week, & the day that they did have an appointment for, I was scheduled to work. I went ahead and put myself down for it since the wait time was already so long, I wanted to secure my opportunity & attempt to get off of work and just reschedule my dentist appointment if I couldn't get off. They told me they would call me if somebody called and cancelled an earlier date appointment (that I was actually scheduled off of work for.) Well, they did call. But by the time that I called back (3-4 hours later) the appointment was already filled up. Knowing that I had extreme tooth pain, why couldn't they fill my name in for that appointment to reserve it, and wait just a little while to give me the chance to call them back? Don't they have some sort of priority list? (People who are experiencing tooth pain) Not everybody can answer phone calls immediately. Well, I had to call and reschedule a few days ahead of my appointment because I was unable to get off of work. & every single day that I happened to have off of work, the dentist office was closed. So I had to shoot for the closest appointment again (which was almost 2 weeks out) & attempt to get off of work. Again, they said they would call me if an earlier appointment opened up. Again, they did. And AGAIN, the appointment was filled by the time that I got the opportunity to call back. (2-3 hours later) I ended up having to reschedule again. Fast forward to mid December, I was finally able to get an appointment on 12/11 at 8:30AM and it was my day off of work. Well, the huge snow storm came. When I woke up on 12/10 I had a message saying "Our office will be opening late tomorrow (12/11) due to the weather, I can move your appointment to 2PM on 12/11, or would rather reschedule for a difference day. Give us a call back." Well guess what? When I called back (2 hours later), THE.APPOINTMENT.WAS.FILLED. So I FINALLY had a scheduled appointment on my day off of work for 8:30AM on 12/11, but because they decided to open late due to the snow storm, I lost my appointment because they didn't have the decency to just go ahead and put me down for the later 2PM appointment. They knew I had been trying to get an appointment since November 1st with extreme tooth pain, but they obviously didn't care enough to try and work with me. But that's not even the best part. During that same phone call, I went ahead & scheduled my appointment for 12/17. The appointment fell through again because I had to work. Because of the holidays approaching, I decided not to make another appointment at that time. So I called yesterday to pick a date far enough out (For late January, early February) so I could request the day off BEFORE my work schedule got released to assure the day off... & I was told that they will not schedule me for another appointment because I rescheduled too many times so I'm now "released." For 1, I did NOT even get a warning at all that such a thing would happen. I would have stopped attempting to make it into my appointment on a day I was scheduled for work if I would've known. And 2, they knew I had extreme tooth pain and they also knew my work schedule was tight, but they would not work with me. Every other place of business I've ever been to have all been very kind, understanding and worked with me the best that they could. Why would rescheduling be a problem in the first place? I always called a few days before my scheduled appointment to reschedule, so I'm sure they were able to fill the appointment slot with somebody else. It's not like they lost out on any business. Maybe they should consider being more understanding, start working with their customers more, & implement some sort of priority list when appointments get cancelled. (They should think about people who are in pain first, THEN people who just need a basic cleaning/check up/whatever of the sort) I know you're probably wondering why I didn't just find somewhere else to go, especially if I had extreme tooth pain. My tooth pain was very extreme until late November, after that, it finally got to a point where it was manageable with ibuprofen & acetaminophen. (Which I'm still currently taking to manage) I wanted to go to this place because I read that they do surgical procedures as well. Which no other place around this area does both. (That I know of) So if I did end up needing that type of work done, I wouldn't have to be referred anywhere else, which is convenient. If I would have known I was going to end up going elsewhere anyways, I would have made an appointment somewhere else 3 MONTHS AGO. This dentist office was a huge waste of my time and effort.

Don't waste your time, I went to get a cleaning and I recommendation for braces( needed since…read moreyounger and already knew this) while they did do the cleaning i was assured braces wouldn't be needed, just a cavity and invisaliners, after they "fixed" my cavity the filing came out, had to go back to refill and can no longer eat on that side of my mouth due to sensitivity, afyer scanning my mouth surprise surprise they can't help straighten my teeth without leaving and over bite and I need braces, TLDR mouth in worse shape and scam business practices, just money hungry

From the owner: Comprehensive full care dentistryread more

I went to Prefect Smiles for tooth pain that I had been experiencing for a few months. I contacted…read morethem for an emergency appointment for a new patient and I was able to be seen the same day. I was seen by Dr. Kaur, who went above and beyond to assure that my needs were met. Dr. Kaur listened to my concerns and she was able to create a quick solution, as I don't do well with needles, she provided comfort and reassurance during the process of my teeth fill-ins. Dr. Kaur also shown a high concern for me as her patient as she done a follow-up the same day as well to assure my tooth pain had subsided.

From the owner: We are committed to excellence in all aspects of our practice, both in technical quality and…read morepatient service. We believe that a dentist can provide more than just high-quality dental care. We believe that we should provide total health-oriented care, as evidenced in our philosophy: patients come first. When we take the time to get to know our patients and their concerns, we discover how we can contribute to their overall health. At Perfect Smiles Dental, we care about our patients and community. Schedule an appointment today with our talented staff to maintain a healthy, beautiful smile!

Consistently, they are the most buttoned up operation. Most importantly, the entire staff is…read morequality. Always bringing newer, safer, more effective, less stressful equipment and practices to the practice. To be clear, they are no where near a bargain. If you care about your teeth and prioritize this higher among routine expenses, do your best to get in. I feel good in saying, they're worth the wait.

My family loves everyone in the office. They are very helpful and caring. I have high anxiety…read morekiddos and they make them feel comfortable and confident!. The care is always great they give you a plan on any work you may need or they recommend and you decide how and when!

Tabitha at the Frontdesk and Angie-the Hygienist!!! Simply the best. Thank you ladies for all your…read morehelp with my Visit today Know that you are appreciated for not only your skill, but your humanity and kindness.

I love this Dentist! He does excellent work. And replaced my front tooth filling 3 times lol it…read morekept coming out. However it's in a fragile place but he stands behind his work. They work with you in payment plans as well. Also take Care Credit. You can't go wrong here!

Just completed my first visit for a cleaning and exam. I will definitely be back. Highly recommend.read more

I have been a patient of Dr. Midkiff for over 30 years. The staff is amazing and friendly. You can…read moretell they love their work environment. Lots of love in this group of people. When I go, they feel like family. Dr. Midkiff is the best dentist. Danette and Sandy are the hygienist and are awesome too! I wouldn't go anywhere else.

From my first call to numerous calls looking for cancellations to get in sooner, because of the…read morepain I was having...Dr Tricker, his nurses and staff were beyond professional. Dr Trickers knowledge and experience was beyond exceptional! I needed a tooth pulled and decided on an implant being a tooth I needed to eat with. Dr. Tricker explained everything in detail. The next day after my consult I had the surgery with sedation. The nerves were high on my part but I was put to ease by Melissa and Dr Tricker. I was there over an hour but it felt like 15 minutes! No pain or swelling or bruising afterwards. One week post op for a followup and then monthly for three months to make sure the implant is healing and healthy before I see my regular dentist for the crown. I have all the confidence in recommending Dr Tricker and Central Virginia Oral & Facial based on my experience! Highly recommend! They have an office in Charlottesville and Culpeper. I chose Culpeper as that's where I live. Thank you again! Also, the flowers were beautiful and such a nice surprise! Thoughtful, kind and top notch!! Sincerely, Janice C.

Great experience with my wisdom removal. I was able to schedule a consultation appointment within a…read moreweek and then schedule my surgery date within a month from then. All of the staff was very knowledgeable and I was told exactly how much I would owe out of pocket. On the day of surgery, I arrived and was taken back within five minutes. I was comfortably in and out in under two hours. Everyone was very understandable of my anxiousness and did their best to make me feel comfortable. Very happy with the services received and the friendly staff, nurses, and doctors.

The staff is wonderful as are doctors Patel and Gentry. However, there are numerous issues with Dr…read moreNorton. Also be careful of billing as it's not necessarily accurate

Unfortunately, my experience with Dr. Norton has been very disappointing, and I reached the point…read morewhere I had to find another dentist. During appointments, Dr. Norton often comes into the room, spends very little time actually examining me, and leaves without adequately answering my questions or addressing my concerns. When questions are answered, I often feel as though I am bothering her or that my concerns are not being taken seriously. The appointments seem increasingly focused on getting patients in and out rather than providing thorough, attentive care. My biggest concern was a tooth that caused me persistent pain for approximately a year and a half. I mentioned the same tooth and the same pain at three consecutive six-month checkups. Each time, I was given a different explanation or recommendation. At the first visit, I was told that I needed to use a softer toothbrush. Six months later, I was told that the top of the tooth should be filed down. At the third visit, I was finally told that the tooth needed a root canal. Since Dr. Norton does not perform root canals, I was referred elsewhere. Because my insurance only covers two checkups per year, this also meant paying out of pocket for an additional visit. Eventually, after a year and a half, the tooth was properly treated--and thankfully, the pain that I had been dealing with for all that time finally stopped. Routine checkups are supposed to be about identifying and addressing problems before they become more serious. In my experience, these visits have increasingly felt more like brief appointments focused on processing patients than thorough examinations and preventive care. Looking through the older reviews, it is clear that this practice was once highly regarded. Unfortunately, my recent experiences have not reflected those reviews. I am disappointed that I now have to find another dentist, but I feel it is necessary to find a provider who will take the time to listen to my concerns and properly evaluate them.

Very easy pulling 2 teeth, no pain Was a bit light headed…read more ,so I had someone pick me up. Directions were sent home on how to help the bleeding etc.

Had a tooth extracted on Thur. and on Sat. I started having excruciating pain. I called their…read morenumber and pressed zero for afterhours calls and ended up leaving two voicemail messages. The female doctor Dr. Pat. didn't respond to me until 10:56 pm Sat night to tell me she did not have access to call in prescriptions earlier in the day and that she had called me in some antibiotics to help with the pain. Ummm no pharmacies are open on Sunday so I could not even get the antibiotics. NO pain medications were called in, and I had been taking 800mg of Motrin and Tylenol together. In addition, she asked me what I did for a living and I told her I was a RN. Not long after that she had a girl come in and try to talk me into looking into dental implants. I told her I would like to see how much they would cost and she brought me back a piece of paper that had a quote of $35,000 dollars. She also charges $348.00 dollars to pull one tooth. They do not care about their patients and are only looking to see how much profit they can make.