Went into the office for an issue with another agent claiming I had hit their car. After a quick conversation with the owner Derek Witham he quickly dropped what he was doing and put his attention all into my alleged claim. After he spoke with the opposing insurance company it was clear he knew they were trying to just get some free money. Low and behold it was a bad plate reading, but I would have never known if it wasn't for DWIA. When Derek was done with the lady on the other side of the phone I'm sure she asked if he could insure her! I would recommend Derek Witham Insurance Agency to all of my friends and family. Tough to find someone who is passionate about saving people money and making sure they are properly covered! read more

My wife and I switched my car insurance to MAPFRE/Commerce through Derek a couple years ago, and then earlier this year when moving we also went with Derek for our home insurance. Having previously dealt with faceless online-only insurance and navigating through the process of dealing with anything insurance-related without having an actual, real, local agent to help, I knew it was time to change. Derek has been a big help not only adding our home policy as we were going through the already-overwhelming homebuying process, but also with another claim we had to file recently. I've referred at least one friend to Derek who signed up for a policy and wouldn't hesitate to recommend him to anyone. read more

A few years ago I relocated from Boston, but I still use these guys. I never thought that I needed an insurance agent, but after working with them, I cannot imagine trying to figure it out by myself. I am consistently blown away by the outstanding customer service given by these guys. They answer any question I have with respect and in a timely manner. If I call and leave a voicemail, they call me back within the hour. Derek Witham Insurance knows how to make you feel like you are the most important client that has walked through their door. Derek (who looks remarkably like Vince Vaughn) is such a genuine agent, who will make you feel at home talking with him. He even sends reminders for renewing your registration. If I have any issues with my insurance, I make one phone call and Derek is on it and I can move on with my life. It is fast, convenient and local, you can't go wrong! Thank you guys for your continued support as you will always have mine. read more

I have been living in the Greater Boston area for quite sometime and was referred to Derek Witham insurance agency from a friend. In addition to saving me money, they provided me with personalized service, something that online companies are clearly lacking. If you have issues with the registry of motor vehicles, they know how to fix them. They know who to call and how to get through to the people that you need. If you have ever been to the RMV in Massachusetts you know how harrowing of an experience that can be. Additionally if you have business to do with the registry they provide a runner service for a nominal fee of $20.00 so the question is $20 or a day of your life you will never get back? Hmmmm. So it's a no brainer. If you have questions the staff or Derek himself are prompt and courteous and can figure out whatever it is that you need. In a world gone to clever commercials and catch phrases, it's nice to do business with a company/agency that resides in the area I live in.... read more

We worked with Derek to obtain both homeowner's and flood insurance (our home is in a flood zone). We had an issue where our lender dropped the ball, and had to scramble to get the flood insurance locked in for closing. Derek went above and beyond and moved mountains to help us close on our closing date. Can't say enough good things about the level of customer service as well as care for us as clients. I also felt that Derek was very transparent and honest about process, and helped educate us along the way. Thank you! Emily read more

My insurance got cancelled (long story) and no one would give me a new policy without paying up front. I called Derek, he punched some numbers, hooked me up with a finance company, and got me a new policy. Derek is very knowledgable! I've been a customer of his for the last few years now and I consider him to be a buddy of mine, not just my insurance guy! read more

Derek ROCKS! I have used Witham Insurance for both business and personal vehicles for over 10 years. He goes above and beyond any company, insurance or not, I have ever dealt with. I recently emailed him hoping to get a response back within the day; he CALLED me back within 5 minutes with the exact answer I needed. Yelp only goes to 5 but in the immortal words of Nigel Tufnel "These go to ELEVEN!" read more

A few years ago, my wife and I began using this agency after referrals from mutual friends and we couldn't be happier. Mr. Witham and his associates are courteous and approachable, which is extremely refreshing, and I believe you can only find with a small business owner. The personal touch provided by this agency cannot be overstated. The legalise wordplay of insurance paperwork can be daunting for a plebeian such as myself, so it's nice to have a knowledgeable non-automated person to speak with. Mr. Witham, or Derek as he likes to be referred to, gets to the point of my inquiries. I appreciate his not wasting my time or trying to sell me on policies I don't need. The agency doesn't make me feel like just another policy #, but a person. Anytime I have needed to call on Derek's services, he has always gotten back to me within an above timely fashion. A couple of years ago, there was a water leak from the condo above. This was in the evening after hours. I was able to call and speak with him that evening to run me through the situation and how to handle. AND, I have saved money to boot over from my previous provider. Much appreciated. I'm confident Derek and his staff will meet your insurance needs. read more

I was in an accident and Derek is my agent a driver backed into Mt car and hit me in both doors on the passenger side of my car. The other person's insurance tried to say it was my fault. Derek got involved and handled it like it was his car that got hit and it all got straightened out I really appreciate what you did for me now my points won't go up. Thanks again to you and your employees read more

I am giving one star because they wasted my time and gave me 3 times higher quote.And absolutely no attention on what I was asking. I called them and clearly explained what I am looking for. I also mentioned the 2 insurance company names to check how much quote comes from them. After 2-3 hours waiting, I called them to know where we are. Agent gives me massive 2K + quote for one company which only they work for. When i asked quote for other 2 companies which i mentioned earlier, agent said 'sorry we don't work for them.' When i asked then why didn't you tell me earlier, there was no explanation. Seriously... waste of time. I got an average quote for 800-900 from other agents and these people are giving me 2K+ quote. read more

I had had an issue a while back when I had lost my license, and therefore no longer had use of my crappy automobile. So, I decided that my best move was to junk it. I, irresponsibly, forgot to turn my plates in and had subsequently received a piece of mail that informed me I owed excise taxes for said crappy automobile. I had junked it more than a year before, and wasn't really sure how/if I could avoid paying ridiculous excise tax on this vehicle that I no longer owned. This is where Derek comes in. I called and explained my situation and he told me he'd see what he could do and get back to me. When he FINALLY got back to me (I waited at least 12 minutes), he said he straightened it out and I didn't have to worry about it. He faxed all the information to all the appropriate parties and mailed me everything I needed for my records. He asked if I wanted help insuring a new car and I told him, "Thank you, but I presently don't have my license." I told him how I ended up in my predicament and, ready for this? He walked me through step by step everything I needed to do, how much and whom to pay, and followed up with me in making sure everything went well. His personalized service is very hard to come by in this day and age, and it's such a breath of fresh air. I feel anyone who is insured by him can take great comfort in knowing that he will do everything in his power to help with whatever you need. If you have any issues great or small (and let's be honest, we all do), I highly recommend Derek Witham insurance agency. read more

I just had a great experience with this place again. I walked in and they all ready had the ball rolling to insure my new vehicle. Just signed the contract and they did all the rest. Highly recommend this business . Always friendly and professional. Public parking lot nearby too! read more

The personalized treatment you would expect coupled with a breadth of knowledge you might not. They ALWAYS go above and beyond, because although it is a business, when something happens and a claim needs to be made it is someone's life that is impacted, that is not lost on them. You can rest easy knowing you will be covered and covered correctly, without anything you don't need. Your best interest is their business and it shows! read more

I was referred to this agency from my brother after he raved about the service here. I was thinking he was exaggerating a bit because, generally speaking, insurance agencies dont always make you feel welcome and you feel like they dont care if you are a client or not. Not here! Derek is one of the most helpful, resourceful and genuine people you will meet. One of the most important things to me is to feel like I am their only client. He continues to take care of the needs of my family while keeping up with that personal touch many insurance agencies lack. I highly recommend this agency to anybody that is tired of feeling like they are just a number and looked at as commission. read more

I've been a client of Derek's for years, there is no doubt he cares about his customers, and always goes the extra yard... He makes you feel more than comfortable, and is always available to make recomendations for the best coverage for your investments. read more

I have been a customer of Derek's since 1996, back then he insured my auto. Since then I have gone to Derek for my rental, home, and finally buisness insurance needs. He has always personally been there, and has always helped anyway he could to make my life easier. Also, if Derek is not available! No worry, his entire staff is as professional, polite ,helpful, and efficient as he is. read more

Derek and his staff take the same "shirt off his back" approach to insurance that he does in his personal life, from the Derek I know as a friend. And guys, I've never actually tried to measure a metric f*ckton or sh*tload, but both of those terms apply highly to what my wife and I saved on our condo and car insurances. Not to mention the personal touch and attention to detail was something we felt was lacking from our former insurer who we were glad to get away from (not to necessarily chuck them under the bus, but in case you're curious, it rhymes with "Bibberty Poo-chew-ull"). I would highly recommend these guys every day of the week and 1000 times on Sundays. Great customer service, attentive, and they'll make it easy to save a boatload of cash while making sure you have the coverage you need. Not sure what else you could ask for in an insurance company. read more