I discovered Clinica Acne Faciales Dermatologica on ChatGPT, which recommended the clinic due to…read moreits high ratings and strong reviews for CO2 laser procedures. I flew to Cancun from NYC and scheduled an appointment for CO2 laser treatment using the Sonolife 2200 machine in five different areas: my face, neck, both hands and chest. The clinic arranged for their driver, Christian to pick me up from my hotel in the Cancun Hotel Zone on a Saturday afternoon. Christian was very friendly and his car was new and spotless. The clinic is conveniently located about 15 minutes from the Hotel Zone. When I arrived, I was greeted warmly by the receptionist, Liz. She asked me to apply hand sanitizer and invited me to relax in the waiting lounge area. Evette, the doctor's assistant then brought me into a treatment room where she carefully applied numbing anesthesia cream to all five areas. After about 45 minutes, my skin was fully numb and ready for the procedure. Evette then escorted me to meet Dr. Isabella. She was extremely professional and friendly. She thoroughly explained the CO2 procedure and suggested adding exosomes at an additional cost to help speed up recovery and reduce pain and swelling. I'm so grateful she recommended this, it was absolutely worth it. Dr. Isabella performed the procedure herself and it lasted approximately 4-5 hours. Throughout the entire process, she was gentle, meticulous and very professional. She also has a warm and kind demeanor, which made me feel comfortable and at ease. After the procedure, I settled my bill with Liz, who was lovely and she gave me a small goodie bag with gifts. Christian drove me safely back to my hotel. Dr. Isabella's team followed up with me that evening and again the next day to make sure I was following post-procedure care instructions and recovering well. I had such a wonderful experience and will definitely be returning. I highly recommend this clinic to anyone considering CO2 laser treatments.

He is the best He came to my hotel really fast!!!! He's…read morephone is 9841280766! I'm so thankful!!!! Thanks again Dr. Omar!!!!

From the owner: Consulta Médica General, Medicina de Urgencias y Medicina de Buceo en el Centro de Playa del…read moreCarmen. Referencia a Especialistas en Cualquier Area, Servicio a Hoteles y Domicilios Particulares. Excelente Relación Costo - Beneficio.

This Doctor Armando De La Rosa was a very helpful we are on vacation and my husband started having…read moreprostate problems and Dr. Armando was able gave them medicine and his problem, when I called him he was able to come to our resort. Thank you

These people killed my father. There is no reason he should…read morehave died. The nurse staff is completely untrained and ill-equipped to treat patients. They did not know how to respond to a patient in cardiac arrest and, as a result, I watched my father die before my very eyes. My untrained eye could see he was arresting, but the nurses screwed around complaining that he was too big for them to move for 7 minutes before calling an emergency (because I started screaming for help). They waited another 4 before beginning one-handed compressions on a 230 pound patient. My dad never had a chance. He was admitted for hyponatremia and left two nights later in a body bag. I'm pursuing legal representation, but attorneys are disinterested in the case because of cartels' involvement in the private hospital system. Bottom line, if you want to live...try ANY other hospital. This incident was beyond tragic and 100% avoidable. For the $30K USD we paid, Hospiten could afford to buy wall-mounted AED machines for each room on the floor. Instead, they rolled a huge box machine into my dad's room 20 minutes into his heart attack. When I went up to collect his things 3 hours after they evacuated him to the ER, the remnants and mess were still all over the place. I had to collect his hearing aids from feces on the bathroom floor and the nurses who were literally responsible for his death watched me drag all of his belongings down the hall in a pillowcase as I wept. This is sub-human care. I wouldn't trust these people to take care of animals much less humans.

AVOID THIS PLACE AT ALL COSTS--THEY ARE SCAMMERS AND INCOMPETENT!…read more If I could give this place negative stars, I would. Hospiten Riviera Maya is an absolute disgrace to medical care. They made me wait over 4 HOURS in pain while they sat around doing nothing. And it wasn't just me--there was a kid in there who needed stitches, and guess what? They charged his family $13,000 USD for a few stitches! Let that sink in. Then, they had the audacity to try to charge me $2,000 USD for a simple IV--something that costs a fraction of that anywhere else. They are shameless thieves who prey on tourists, exploiting people when they are vulnerable and in need of medical attention. The staff? Rude, indifferent, and completely incompetent. They act like they're doing you a favor just by acknowledging your existence. No urgency, no care, just a bunch of scammers in white coats looking to rob you blind. Hospiten Riviera Maya is the biggest rip-off I have ever experienced, and I wouldn't wish this place on my worst enemy. Do yourself a favor--if you need medical attention, go literally anywhere else. This place should be shut down.

Great doctor! Dr. Gutierrez came to our hotel, and administered IV hydration to my elderly mother,…read morein order to make her same-day emergency airplane ride to the US, more safe and comfortable. He was a much better doctor than the ER docs at the hospital in Playa, who gave her very little treatment for her broken elbow, fractured tailbone and fractured shoulder. I highly recommend Dr. Gutierrez. He is our "go to" doctor when we are on vacation in Playa. He is thorough, conscientious, and very knowledgable. He has an office; He does House Calls; He is reasonably priced; His english is excellent; He is available 24/7